National Highways Authority of India [NHAI] Complaints & Reviews

Sir, the letter sending you for clarification only. Kindly clarify the doubts. Is it toll fee exception eligible for Railway Protection Force personnel?

A few days ago, on 4th August 2021, my Sister had an accident on NH 06, Near Saraswati Ford Jalgaon .
The work of four-laning of the highway is in progress but the road suddenly ends there, so the potholes & the road have become wide, so it is not noticeable while driving.
I request you to put up large signboard & please complete the work on that road and fill in the gaps so that there will be no more accidents.
I hope you take the right action

Sir, I am residing at Noida. On Monday, 02 Aug 21, I was travelling via EPE. In spite of being well within the speed limits I could not avoid a huge pothole stretching from centre of the road to the right lane. My car sustained severe damage and I had to replace the tyre as well as the dented alloy wheel. Approx expenditure incurred was Rs 15000 /- I urge you to look into the matter to reimburse the said amount and ask relevant staff to repair the toll road. I did my duty by paying the toll and I expected the relevant authorities to maintain expected standards or at least put up a caution to look out for the potholes. Since nothing was done I attribute the accident to negligence by the staff responsible for maintenance and supervision of the EPE. Facts can be authenticated by checking the relevant cctv footage on the road. Car no is DL3CCS8692..Thank You.

Toll joginihai in NH-30 charges double to all vehicle even to govt vehicles.
They do have unsocial people(in a straight language GOONS) present in the toll to threat people.
I would request you to take action and stop these kind of illegal toll taxes.

There are three potholes in the main road. Various accidents had also happened because of that potholes.

Sir
My private car number is RJ20UA8448. I am from kota. Kota bypass(hanging bridge) toll fees is exempted for kota citizens. So kindly refund my toll fees 65/-.

I travel to kolhapur passes kini toll plaza on 7th August 2021 and return on same day within 5 hours. toll plaza charged both time 80 rs from my fastag. No concessions on my return trip on same day

Today, 09 Aug 21 at about 1915 h, whilst driving from Delhi to Sector 84 Gurugram there were stray cattle on Hero Honda Chowk flyover and I had a very close shave. Request urgent necessary action to prevent such occurence and avoid serious traffic accident.
Regards
Captain (IN) Rakesh Kaushik
sumirakes.[protected]@gmail.com

I was traveling from deoli to kota via NH 27 by my car RJ01CB6831 WAGON R . I stop at kishorepura toll Plaza their fastTAG scanner didn't worked and they asked me to change the lane...again in second lane same issue was there...meanwhile I got the message for toll charges deduction at 18.26 local time but still i didn't crossed the toll so I asked the toll manager that my amount is deducted please exempt my vehicle to pass without charges...he asked the toll person to exempt charges and let me pass...but after 16 minutes I got another message for toll deduction at 18.42 local time so kindly refund my amount and charge only for single transaction instead of two.
Thanks
Dinesh kumar sharma
RJ01CB6831

[protected]
Airtel fasttag services

At Simalia toll plaza NH27, when I crossed the gate, FASTag charged Rs.75, I came back within 24 hours FASTag charged Rs.35, it charged Rs.105 in total. The fixed charges are Rs 75, then why have you charged Rs 35 more, what is the benefit of fastage which is taking more than the fixed charge.

Sir I am a senior practicing Anesthesiologist in BENGALURU city. KARNATAKA.
Sir I happened to travel to and fro from BELUR to HASSAN with my family including my 10 year old son yesterday the 8 Aug 2021 on NH 373.
Sir I want to bring in to your notice that there are humps on the entire stretch most without any INDICATIONS prior to it or even without any indicators on them for drivers to identify their presence
Sir I being in medical profession personally feel EVERY LIFE IS IMPORTANT
Requesting you sir to take immediate steps to prevent untoward incidents on NH 373.
Regards
Dr Vidyanand G
Bengaluru Karnataka
[protected]
Email: [protected]@gmail.com

From Rajamundry to Vijayawada the NH is horrible, roads damaged like can be used like burial ground. We are traveling from Visakhapatnam to Hyderabad with vehicle No AP31ER7611 got suspension & Tyre damaged and repair cost at Hyderabad was nearly 10, 000.

We feel very sorry for the bad management and no Toll has a complaint book to register a complaint and the staff are very irresponsible and they are pushing and saying that go and complaint ON LINE.

Mr. Satyanarayana a Toll Manager at Eluru Toll has been arguing and saying that do what you want.

We are paying for road and we paying for Vechile damage. Please rectify this and required immediate reply.

Respected sir/ madam
toll plaza operator two times credit toll fee from my wallet at same time photo of statement attached please return my extra fees

Dear Sir,
The vehicle No. HR30T2768 & HR30P4705 is registered with name Sandeep, having sufficient balance in wallet. But while crossing Stopped at the plaza for Tag blacklist as told by toll plaza employee.
They have charged double Slip attached.
Regards,
Sandeep
[protected]

Sir,

I wish to draw your kind attention towards pitiable condition of NH-10 and service roads around NH-10 around Delhi Rohtak bypass flyover over Jhajjar road in Bahadurgarh. The service roads all around Delhi Rohtak Bypass flyover are full of deep ditches which may cause serious accidents even in day time and may endanger life and personal safety of any one passing through these roads. It is pertinent to mention here that in previous few days, some trucks have overturned due to the bad condition of the service roads.
A complaint in this regard was made to the EE, PWD (B&R), Bahadurgarh whereby it was informed that NH-10 and the service road around NH-10 falls under the jurisdiction of NHAI. Your department is not serious to improve the condition of the NH-10 and service roads around Delhi Rohtak bypass flyover on Jhajjar road in Bahadurgarh and is not maintaining the roads in a good and safe manner.
Under these circumstances, your goodself is requested that all the service roads around Delhi Rohtak Bypass flyover (on NH-10) over Jhajjar road in Bahadurgarh may be managed, maintained and reconstructed in proper manner for the sake of general public to avoid any serious happenings.
Hoping quick indulgence on your part,

Applicant

Raj Kumar
Mob No [protected]

I live near manesar Gurgaon toll and I have to pay the toll charges plus waste 15 to 25 minutes everyday at the toll...today I came to the toll plaza at 9am but was not able to cross untill 9.26..even though I have fasttag and paid the monthly charges in advance! When I asked the toll person to open the barriers as it had already crossed 25 minutes of waiting time, they started blaiming me for the jam as i stopped to complain! I had no choice but to move on! There is no platform to observe the functioning of toll plaza as per rules it should not waste more than 15 minutes !

Sir tangtur toll plaza over load charges is 1 ton over load charges by hand security cash transaction in manager mastan is total security employees or handling drivers please only cash collection over load charges charge to fastag but no only cash in toll manger collection total illigal

Ganne tol plaza NH30 rewa road pr Har wkt mwali dera jmay rhte hi aate jate logon ko presan krte jra jra bat mar peat krte hin kirpya is pr dhyàn diya jay aur is plaza ka fastag scaner ki quality shi ki jay jldi acan hi nhi krta aur rewa se aane k side me barriyar he nhi lga hi isse samjh nhi aata ki tag kata ya nhi aaj mujhse yhi glti hui aur mujhe lga tol kat gya aur maine gadi aage bdha di whn k gunde ne trài dhkel di jisse mera side mirror toot gya aur mere sath jghda bhi kiya whn k gundon ne is bariir ko lgya jay aur in gundon ko whn se htya jay

Hi,
I traveled from Mumbai to Nasik today.
I was charged toll twice, I was charged 120 rs. at Arjunali Padga tool plaza & then again at Ghoti tool plaza. Please refund my 120 rs back.

Toll charged at Khed Shivapur for MH-12 : l passed through khed Shivapur toll plaza (MAHARASHTRA) on 8th August 2021 at 8:27 p.m. . My vehicle no. is MH-12 NU 6037 . I informed the window person about vehicle no. and got confirmed that MH 12 vehicles are exempted from toll. But the toll amount 100/_ is deducted through my fast tag account. Please see, in it if it is so please refund me the amount.Please send me the details @[protected]@gmail.com
Thank you.
Yashodhan Deshpande