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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Oct 22, 2025
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National Highways Authority of India [NHAI] reviews & complaints page 151

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S
Surenderkuma
Aug 3, 2021
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This road is damage from Lal Kuan to dadri.
That's a reason there is so many heavy traffic all time and rainy season there are block drainage.if possible please do something.
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    S
    sagarsobale
    Aug 3, 2021
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    Hello,

    We are in to transportation business company name Bulktainer shipping ltd. we have recently changing from HDFC Bank to Loconav Fastag and we are facing issue with double deduction of same vehicle from both the bank.

    We have only one tag with the vehciles and even after that toll from both banks are getting deduct.

    Kindly contact to resolve this complaint

    Thank You!!

    Sagar Sobale
    [protected]
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      GURUKINU88​
      Aug 3, 2021
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      Address: VILL GARA, PO SWAHAN, TEHSIL SHRI NAINA DEVI JI

      NH205.
      Mr. Krishan Dev, S/O Sita Ram village gara Moura, PO Swahan, Tehsil Shri Naina Devi ji Distt. Bilaspur HP. Above said person did encroachment on NH 205 khasra no. 100 and 100/1 as per report of revenue department. There was a case against Mr. Karishan Dev regarding encroachment on govt land and an order of remove encroachment from govt land issued in 2015. But when Revenue department goes to dismental the building then observed that acquired by NHAI and 23 lakh compensation also had been paid to him. So it is request to you please remove the encroachment as soon as possible.
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        D
        Dhimanpawan
        Aug 3, 2021
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        Address: Haridwar to roorkee road uttrakhand.

        Dear Sir/madam,

        Being a responsible citizen, I would like to inform you that a fly over in front of patanjali phase 2 haridwar to roorkee road being damage and seem to be an accident in future. Even one other the base piller of this fly over has damage too which was given a support by some iron beam by authority. Hope you will take sone action over this.
        Pawan Dhiman
        [protected]
        +1 photos
        Aug 18, 2021
        Updated by Dhimanpawan
        There is no benefit to complaint here, I think so. How we can say that we are safe by NHAI WORK. kindly go through the video and photo took to update. In first complaint we asked to take action for this piller too but there is no benefit. How public are safe with this type of work.

        Aug 18, 2021
        Updated by Dhimanpawan
        On more picture to clear carelessness. How the damage piller suported by some iron products to stop the accident. We would like to know why it is so and whom to allow this to travel over it.
        Aug 18, 2021
        Updated by Dhimanpawan
        See, life of human is so cheep.

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          R
          Ravi Gune
          Aug 3, 2021
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          On 9/7/2021, I travelled from Pune to Thane and paid correct toll Rs 203 through rastyat served by PAYtm at Talegaon toll naka. My details of car is LMV Jeep type, Mahindra TUV300 Rgen.no. MH04HM763.

          After deducting toll Rs.203, on the same time & date wrong toll of Rs.1173 was claimed on my fasttag PAYtm. This huge toll amt. never attracts my car.

          I am surprised that how toll officials have claimed huge amt. toll to my car ?

          This might be a mistake/ malfunction / scam at Talegaon toll plaza operated by IRB.
          Aug 03, 2021
          Updated by Ravi Gune
          Wrong collection of toll ay Talegaon toll plaza
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            Deependra Pharmacy
            Aug 3, 2021
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            Address: Lily chowk raipur

            In bilaspur. Plazaa chattisgarh employees are manner less don't have proper knowledge to control passengers .they are showing wrongful attitudes with family and other passengers
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              S
              Siddharthh
              Aug 2, 2021
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              Address: ALLAHABAD TO MIZAPUR NH-35

              I was standing on NH 35 highway past. 1 hr.they were taking bribe from truck driver.
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                V
                Viswanath Vetrivel
                Aug 2, 2021
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                I used to travel daily through this toll plaza always there are two tolls functioning at a time . So we have to wait through a long line to pass through this toll even it take upto 5 to 10 minutes each time. Even we are not exempted toll fare even after waiting so long. Please look into this matter as soon as possible.
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                  balavignesh7900
                  Aug 2, 2021
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                  Always debiting more amount than the actual cost or two times they debit and not refund the money in L&T tollways in Coimbatore many are facing the same issue.I got debited two times by taking 45 & 45 totally 90 they debited from my ICICI fast tag only 45 should be debited. Please to take necessary action.
                  +1 photos
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                    S
                    Sudhir Sab
                    Aug 2, 2021
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                    Address: Banskopa Toll, near Rajbandh, Durgapur
                    Website: NHAI

                    Sir,

                    I was travelling form Kolkata to Durgapur on 01.08.2021. AT Banskopa Toll, the toll boy misbehaved with me and my wife. Even tried to slap me from his cabin.

                    Time of Incident : 04:07 PM.
                    Date of Incident : 01.08.2021.
                    Toll lane : extreme left toll lane while going towards durgapur from kolkata.

                    Please take action against the same. I shall move to the court for seeking justice if no action is taken & confirmed in writing to me.
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                      Gyan743231
                      Aug 2, 2021
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                      Address: Harrawala dehradun 248001

                      Sir
                      I am Gyan Prakash, ex serviceman working in airport, recently made Lachiwala toll plazza between my house and office, they not made my monthly pass of Rs290, they dmd for local addr of aadhar card and local RC, once i am in govt job and transferable job, how can i made this, Pl help me.
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                        rgshreeji
                        Aug 2, 2021
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                        Address: kh no.299, namberdar sasan, village gokalpur

                        My vehicle no. UP 14JT 4716. My vehicle toll from jakholi toll to mavikala toll 45/- but charge from my account 345/- again on 31/07/20201. Is extra charge complain is pending from 05/07/2021 my complain no.3976960.
                        So 345/- payment two time withdraw by extra amount. My no [protected]
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                          Vikasdokania82
                          Aug 1, 2021
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                          Dear Madam/Sir,
                          With reference to the above subject I would like to draw your attention towards the condition of NH 80 road between Bhagalpur to Pirpainti. The condition of the road is very very poor, and it's too dangerous to commute on it. Every year a patch work is done during the monsoon which lasts for maximum 2 months and the road gets worst. There is movement of heavy trucks on this route but I am sorry to say but the NHAI has never considered the grave situation. The commuters are getting serious disease like asthama and TB, but we are not getting any relief, you can see the condition your self if you travel on this particular route, please look into the matter and start construction of the road on priority basis. And please don't do the patch work.
                          Regards.
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                            Ketanmase
                            Aug 1, 2021
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                            Lot of pot holes on the toll roll. Please look into the matter and repair as soon as possible

                            Thank-you
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                              Chandrucg03
                              Aug 1, 2021
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                              Address: Nelamangala to kunigal toll

                              Nelamangala to Kunigal toll plaza has maintained improper scanner and toll staff are behaved rood and worst people 😑 are behaving like roudise, making scan improper and collecting more money from customers if they have sufficient funds/balance, please take serious action on them and management.
                              Aug 01, 2021
                              Updated by Chandrucg03
                              Nelamangala to Kunigal toll plaza has maintained improper scanner and toll staff are behaved rood and worst people 😑 are behaving like roudise, making scan improper and collecting more money from customers if they have sufficient funds/balance, please take serious action on them and management.
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                                Akshay 2807
                                Aug 1, 2021
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                                Address: C-257 Swarnjyantipuram, Govindpuram , Ghaziabad

                                I have a commercial vechile with fasttag number ( MAT508473H7F09043 ) ICICI Bank fastag. The vechile is used for supply purpose . Every 3 to 4 days truck is stopped by chajarsi toll Plaza workers by saying that fastag has low balance or fastag is black listed even when fastag have sufficient balance, the toll Plaza workers try to bully the driver and even threatens him . Kindly look into the matter
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                                  Yogin Aggarwal
                                  Aug 1, 2021
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                                  Surat passing vehicle is free at Kamrej toll plaza.. why this loot it cannot be a genuine mistake ..
                                  Paid Rs 80.0 toll for GJ05RF5215 at Choryasi on 01 Aug 2021, 08:57 AM. TxnId:[protected].
                                  Refund without any delay
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                                    Vimal Bharti g
                                    Aug 1, 2021
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                                    I'm living in the redius fo 20 km of toll plaza . but they refuse to giving me monthly pass .
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                                      Pratiklimbore
                                      Aug 1, 2021
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                                      I travelled from Pune to Dhule on 31st July.. the toll plaza person swiped my fastag as well as took cash from me stating fastag is not working..While going I ignore it thought might be an mistake but while returning the same thing happened.. I gave them the showed slip which I took in morning while coming back but the person at toll plaza still swiped the fastag and said it’s not working… I am not sure how my people they are looting like this.. also the road conditions is not so good not sure why the so much toll..
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                                        JG_gehlot
                                        Jul 31, 2021
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                                        Sir/Madam,

                                        On 29 July 2021 I crossed toll gate NH 65 Jodhpur -Nagour Highway .
                                        Then My car Has FASTAG but toll oprater (Netra Baori Toll gate) wast my time 10 minutes .
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