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National Highways Authority of India [NHAI] Complaints & Reviews

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National Highways Authority of India [NHAI] reviews & complaints page 151

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V
Vinod Marar
Jul 30, 2021
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Paliyekkara Toll plaza Issue

Address:Olickal House Ooramana

NH 544 Paliyekkara Toll Plaza Salem Kochi Highway, 680301.
This toll plaza is not adhering to any rules and regulations issued by NHAI such as tidiness, complaint book, display of rates, treating public in gentle way and avoiding road traffic by allowing vehicles to pass within 10 seconds. If you ask the toll booth staffs, they use bad language to shower on public. They use goons support to run the business. NHAI should interfere immediately...
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Jugal Nimbriya Choudhary
Jul 30, 2021
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Hai way Road Light

Address:Village- NH-11, Gusainsar

My village Gusain Sir district and Tehsil Bikaner is on National Highway No. 11, 33 km from Bikaner towards Jaipur If there is a provision of road lights in the area up to 1 km, then this accident will not happen. Therefore, please make arrangements to install road lights at the earliest, otherwise we will have to agitate. Rural Jugal Kishore [protected]...
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R
ritmohan
Jul 30, 2021
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Rude and unprofessional behaviour

Address:belliyad toll plaza , dhanbad ( westbengal - jharkhand border)

Date of incident[protected]
Time :13:49:30
Trip (RRN No / Trip No) 871627287902856026741P
/ [protected]
Plaza Name:Beliyad toll plaza - Lane ID:21

The scanner at the lane could not read the fast tag of my car with chas is number MA3EWB22SJD454538 on the first go . Instead of professional behaviour and technical help, the staff shouted like anything and put blame that my fast tag have not sufficient...
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V
Vilas Tawde
Jul 29, 2021
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Refund of wrong deduction for travel on 14.03.202q

Hello,

While travelling on Mumbai Pune express way dt 14.03.2021 a additional deduction was made as Chargeback Debit adjustment of Rs 1173.
There was a regular deduction of Rs 203 at sane toll same time. Please refund the deduction at the earliest.

Vilas Tawde
[protected]@gmail.com...
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V
Vanchha Sahu
Jul 29, 2021
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No fastag on PNC Dohna bareilly toll plaza

Address:flat no-4 mandal vihar bareilly

Sir there is No fastag on PNC Dohna bareilly toll plaza .i am working in srms bareilly and daily cross this toll palza.but due to no fastag at this toll plaza .i waste lot of time due to traffic jam at toll plaza .
So please take necessary action for this because many others are also face this problem....
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T
TuShant JaMwal
Jul 29, 2021
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Too expensive and no rebate for daily travelling employees

Address:Ban toll plaza near jammu towards udhampur

Dear sir

I am resident of jammu and I have to travel katra daily for my work, there is toll name ban toll on the way to katra and it charge Rs 215 daily and there is no provision for the daily travellers like.. it is too expensive for anyone to afford kindly look into the matter....
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Website:Nhai

This has reference to my journey on 23july 2021 at ALEP 290 toll plaza transaction ID as in my indusind fast tag statement shows a deduction of rupees 600/- car number UP14CD3049 DATE 23JULY 2021 TIME as recorded in the statement is 11 hrs. 50 min 34 second. I think actual toll charge is much lower than what deducted. Please refund my excess amount immediately to my tag account....
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S
shrawan457
Jul 29, 2021
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Toll plaza at Chandrapur to Nagpur.( borkhedi)

Sir, Today I have face Fast tag low balance problem at borkhedi plaza, That time I gave to wait for @ 20 minutes, after that one IDFC FIST Bank fast tag person came & told me that i have to replace fadt tag for300 Rs then...he replace my first paytm fast tag...after return journry even recharge of 700 in IDFCfirst Bank fast tag...again it shows low balance...anf said to wait aside again 20 to 30 minutes...again person came & tell to replace...
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K
Krunal S Chauhan
Jul 29, 2021
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Excess charges Deduction

Vehicle No. GJ05RL6823
Deduction of 80 rs. From Choryasi toll plaza even the vehicle registered from Surat District...
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S
Susheel11
Jul 29, 2021
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Toll money cut without our knowledge

Address:Sarthak Classes,, Sidhivinayak Housing Society, Mehtre wasti,, Chikhali, Near GK Mart,

On 28-7-21 at 15:57 hours, while passing from Khed Shivapur toll naka, near Pune
Maharashtra, Tag no. 3XXXBC20. Vehicle No. MH14JH3893 Maruti Swift. Rs.100 is deducted through fast tag, even though no toll for MH12 & MH14 registered vehicles. At toll naka, informed lady clerk not to deduct, still deducted. Please look into & refund the money.
While on 18-7-21 Sunday when passing through same toll naka, money was not deducted.br...
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M
Manisha Maity
Jul 29, 2021
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Fastag Improvement

You should have clearly marked lanes for the ones with Fastag, where other vehicles cannot enter. It doesn't serve the purpose otherwise. What's the point of having Fastag if one has to wait donkeys years....
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A
Aneeshkumar
from Mumbai, Maharashtra
Jul 29, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess amount debited from my paytm fastag

Address:ANISH BHAVAN, ERAM KARAMCODE P O KOLLAM

Yesterday my vehicle no kl24a4445 passed kollam bypass at 11.25 am and i have paid rs 25, by return time i have also debit 25+25 (extra charge), during my ist journey i have already paid 25 (penalty charge ) my paytm balance available 225 in my account, but the staff not understanding this things, they have to force 50 as penalty....
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H
Harsh Shukla 43
Jul 29, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
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Compensation not provided .

Address:Panna road bamitha (471105)

Myself mr. Raghubir shukla.. my plot was taken by nhai ..nhai promised me to provide compensation which is still not provided to me. Details are below.

Plot number - 905/5/2/2
Owner - Raghubir shukla
Village - bamitha (471105)
Tehsil - rajnagar
District- Chhatarpur (mp)
Contact number - [protected], [protected]...
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C
Chefpratap
Jul 29, 2021
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Deducted money twice a month without using toll

Address:13/246 vasundhra ghaziabad

This is ridiculous I have made a complaint 15 days back for none using toll and money had been deducted from my account and money was not refunded yet and again they have deducted money again from my fashtag account.

Disappointing!
Mobile [protected]...
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Address:KALYANRAO K MATOSHREE NIVAS BESIDE VASANTA COLLEGE BHALKI ROAD NAUBAD BIDAR- 585403

Respected sir/Mam
I am from Naubad, Bidar, Karnatak.
The NH-50 Road project has been going from Naubad (Bidar) to Nanded via Udgir for three years.
Our Colony standing beside Jabshetty Layout Lane, and it is NON-AGRICULTURE (NA) Land with Panchayat Layout, Landmark is Opposite Ramachandra Layout and Beside Vasanta Law college on Bhalki Road Naubad, Bidar, Karnataka.
As it is now connected to NH-50, a year back...
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Address:A block hurawali morar

Dear sir

I am maj veer singh yadav
serving officer of Indian Army.
as per toll army 1901 act and decision of supreme court of India in 2007 on the subject all serving officer Soldiers of India army are exempted from paying toll tax on all national/state highways.

Whereas Baretha toll management has allegedly taken toll from me on 22 Jun 2021 even after showing my service I'd Card.

May...
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K
Krishnavaishnav Venkat
Jul 28, 2021
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Wrong Scanning of Vehicle and charging double Toll Rate.

Dear Sir/Madam

Vehicle No.GJ 23 CB 1515 - Hyundai Santro.
Date of Journey[protected] @ 02:01 pm Transaction ID ETC/[protected] for Rs.110/-.
On[protected]@10:49AM an additional amount of Rs.65/- charged to my Fast Tag Account showing my vehicle as VC20- transaction id - MDR/[protected].

I was travelling on 25th July 2017 from Hyderabad to Amalapuram and at Korlaphad Toll Plaza initially debited VC4...
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L
Lawyer Lingam
Jul 28, 2021
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Against sv Puram Toll Plaza Tirupati

Address:Chennai

When I reached sv Puram Toll road, the road is Very worst maintenance, toilet cum bathroom didn't cleaned and sanitized properly, if I affected any virus infection, the Toll Plaza is reasonable person for virus infection to me as well as other users. Hence please take action against toll authority otherwise I prefer to file compensation petition against the toll authority...
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S
soniabhishek324
Jul 28, 2021
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Twice tag deducted from Fast tag and also paid CASH amount

Address:A-502, Majestique Manahattan Society Wagholi Pune

Hello Team,

I was travelling from Lonawala to Pune via Pune-Mumbai express way on 25th July (Sunday), At Talegaon Toll Plaza, I paid Toll tax via Cash which is 203/- Rs. but at the same time the toll collector deducted additional 203/- Rs from my fast tag account without informing me, which is totally illegal or fraud.

After some time when I got the SMS, I realized that they have deducted the toll tax twice....
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I was traveling from Pune to Tembhurni dated on 27 July 2021. My car is having fasttag. But at Patas toll plaza, Toll plaza employee made me to paid Rs 150/- in cash. according to him, reason was fassatg was not working. I had checked with my bank, i.e Axis bank and they confirmed that Fasstag was active. For double sure, I had checked status with NHAI app and there also shown active status. it is absolute loot and request to look into matter...
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