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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Feb 16, 2026
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National Highways Authority of India [NHAI] reviews & complaints page 151

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N
nirmal078
Aug 6, 2021
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We are paying Toll for nasik mumbai highway to ruin our car on potholes. This is problem of every year nothing has been improved.
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    J
    Juli sharma
    Aug 5, 2021
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    Address: LUHARI 203207
    Website: NHAI

    National highway authority of india
    ghaziabad aligarh expressway pvt ltd luhari nh91
    km 23.600 to km 86.751
    ticket no[protected]
    booth no 4
    operator 7913
    4th aug 2021 time 12:54:32
    journey fee 120 acceptable
    but etc penalty 120 total 240 not acceptable
    i have no idea for what he took 240 rs
    i need an answer
    he was so rude
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      D
      Divyeshmistry31
      Aug 5, 2021
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      Address: 21 shiv recidancy b/s tirupati petrol pump

      My name divyeshbhai mistry

      I am purchasing new car at karamsad location

      My mobile number is [protected]

      Form vasad to my home location in 20 km radius so i am going at toll plaza for application

      But they saying me we are not issue to monthly pass because your home is 20 km by road distance

      But the rule is your location is under 20 km radius not distance by road is 20 km

      My home under 20 km radius

      So pls help me
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        H
        Harshit_146
        Aug 5, 2021
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        Address: Joya, amorha

        This complaint is regarding Joya toll located near amorha u.p
        Normally the barriers open up automatically, but in this toll the open the barrier manually
        I waited in a lane for atleast 5 minutes. According to rule the entry mist be free if it takes more than 20 secs.
        And when i asked the guy he started abusing me
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          Vishwajeet94
          Aug 5, 2021
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          Sir mera truck underload 35800 12 chhaka pe total Weight hua h fastag se 215 kata h chaparitha toll plaza chhapara se uske bad bhi truck rok diye h or paisa mang rahe h ki or charge lagega...request h ki is toll ki janch ki jaye
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            S
            Soofy Singh
            Aug 5, 2021
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            Dear Sir,
            1.The condition of approx 50 meters of NH 503A near the Junction of village Rarra / Salempur, 10 KM from Tanda Urmur toward Sri Hargobindpur (Amritsar) has been found to be badly damaged and is causing a lot of accidents/inconvenience to the road users.
            2.Due to untimely repair of small pot holes area gas increased to more than 50 meters and continue to increase .
            3.Further damage to this stretch of road is primarily due regular ingress of water from the village waste water drains from where highway is passing through.Thus there is need to repair this stretch with suitable long lasting material to reduce recurring maintenance expenditure.

            4.In view of the above it is requested that repair of this stretch of the NH may be carried out at the earliest.
            Regards

            Yours faithfully
            Commander Saroop Singh (Retd)
            Chairman
            (Pind Sudhar welfare Association
            Salempur)
            Tel [protected]
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              S
              Siva7003
              Aug 5, 2021
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              Date of Incident - 3-Aug-2021
              Mobile No - [protected]
              Vehicle No - TN99 B7003

              L&T Toll Gate Neelambur to Madhukarai normal charges to be collected is Rs.45. but they have deducted thrice Rs.135 from my Fast Tag.

              I request a refund for the same
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                Upendra.lad
                Aug 5, 2021
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                Address: Maharashtra

                Resp sir
                On Dhule-Malegaon -Nashik-Mumbai toll road there is no lane marking sign board install on 350 km long road. Wash room facilities are not higenically matained by any of the companies resposible for. It is observe that two wheel motorcycles riders often driving on fast lane. Newly repaired road patches does not have lane marked using white paint.

                Causing unsafe driving on road. The words "CAR ", "TRUCK ", . "MOTORCYCLE ONLY" shall be duly painted on each 3 to 4 km distance on road itself.
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                  Dinkar Pasalkar
                  Aug 5, 2021
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                  Address: Surya Mother & Child Super Specialty Hospital, Wakad, Pune

                  Dear Concern,

                  Service road near Manohar Tatya Bhujbal sub-way is badly damaged & big potholes are there under Sub-Way (Near Old Octroi Naka, Wakad).

                  This cause heavy traffic & possibilities to attract an accidents on service road.

                  Earlier it was filled by your team but Its damaged again due to drain is not available for rain water.

                  Requesting you to fill potholes on priority & create drain for rain water to avoid additional damage.
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                    S
                    Shalabh Sangal
                    Aug 5, 2021
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                    Bad behaviour of employees
                    No proper arrangements
                    Even after Fastag - 5-10 minutes waiting
                    Strong recommendation to change the toll operator
                    NHAI you need a lot of improvements and change
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                      Rajesh Puranik
                      Aug 5, 2021
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                      MH 12 passing vehicle has toll exemption at moshi toll plaza on pune nashik High way but our vehicle didn't get exemption today.
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                        Harsh Shukla 43
                        Aug 4, 2021
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                        Address: Panna road bamitha

                        महोदय,
                        मेरा प्लाट खसरा 905/5/2/2 ग्राम बमीठा तहसील राजनगर जिला छतरपुर मध्याप्रदेश की भूमि राष्ट्रीय राजमार्ग में प्रभाभित हैं . जिसका मुआबजा अभी तक प्राप्त नहीं हुआ हैं. NHAI से हमको जानकारी हुई की इसका आबार्ड नहीं बनाया गया. किर्पया निबेदन हैं की इसका मुआबजा[protected] के हिसाब से बनाया जाए क्योकि इसका अवार्ड अभी पारित होना हैं . तो हमें आज के रेट के हिसाब से मुआबजा दिया जाए.
                        NHAI की तरफ से कारबाही की जाय बरना न्यायालय का दरवाजा खटखटाना पड़ेगा . (REQUEST TO MAKE COMPENSATION OF NEW RATE BECAUSE NHAI ACCQUIRING MY LAND IN 2021)
                        धन्यवाद
                        रघुबीर शुक्ला
                        [protected]

                        Attachment -: letter by S.D.M. (RAJNAGAR)
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                          विशाल शर्मा
                          Aug 4, 2021
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                          Address: Ban toll plaza, jammu - srinagar highway

                          In Ban toll plaza, i pay two time toll in one minute, and enter wrong vehicle number।
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                            Kushal Limbani
                            Aug 4, 2021
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                            Address: Hanging bridge, kota bypass, kota, Rajasthan

                            Dear authority, i don't know exectly name of the company but at kota, Rajasthan there is a one toll which is having before hanging bridge. They don't have a fastag facility in toll gate and if you ask for fastag they can't give any answers and there is a rule that at toll gate it must have yellow line. That is also not having. And there was a long queue and they took more time and still they don't allow to go through. Hope you take some action.
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                              J.P.Tanwar
                              Aug 4, 2021
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                              Address: Nibaniyo ki dhani Barmer Rajasthan

                              Govt bus no RJ04 PA 4816 ko daily late karte hai kyuki yeh sabhi private bas walo se pese le lete hai ki aap govt bus ko late karna keh dena ki fast tag kaam nahi karta hai or behavior bhi acha nahi hai marne pe utaru ho jate hai mujhe jewab chahiye
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                                S
                                Sudhir Nijsure
                                from Gurgaon, Haryana
                                Aug 4, 2021
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                                When we are travelling from pune to mangaon through Tamhini ghat road there is work going on for concrete road. Many places half road done and half balance. Many places there are big wholes in between patchwork. It is requested to at least repair the wholes. After Mulashi there is one village nive . The road from nive to aradwadi there are very very big wholes in two to three places. The wholes are so big that many vehicles are stucking in to that. Please somebody go through that area and observe. Really one day some accident May occur. Kindly repair these wholes at the earliest.
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                                  U
                                  Upadhyay Durgesh
                                  Aug 3, 2021
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                                  Address: Administrative block

                                  Toll tax over charge
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                                    S
                                    Surenderkuma
                                    Aug 3, 2021
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                                    This road is damage from Lal Kuan to dadri.
                                    That's a reason there is so many heavy traffic all time and rainy season there are block drainage.if possible please do something.
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                                      S
                                      sagarsobale
                                      Aug 3, 2021
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                                      Hello,

                                      We are in to transportation business company name Bulktainer shipping ltd. we have recently changing from HDFC Bank to Loconav Fastag and we are facing issue with double deduction of same vehicle from both the bank.

                                      We have only one tag with the vehciles and even after that toll from both banks are getting deduct.

                                      Kindly contact to resolve this complaint

                                      Thank You!!

                                      Sagar Sobale
                                      [protected]
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                                        GURUKINU88​
                                        Aug 3, 2021
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                                        Address: VILL GARA, PO SWAHAN, TEHSIL SHRI NAINA DEVI JI

                                        NH205.
                                        Mr. Krishan Dev, S/O Sita Ram village gara Moura, PO Swahan, Tehsil Shri Naina Devi ji Distt. Bilaspur HP. Above said person did encroachment on NH 205 khasra no. 100 and 100/1 as per report of revenue department. There was a case against Mr. Karishan Dev regarding encroachment on govt land and an order of remove encroachment from govt land issued in 2015. But when Revenue department goes to dismental the building then observed that acquired by NHAI and 23 lakh compensation also had been paid to him. So it is request to you please remove the encroachment as soon as possible.
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