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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated May 1, 2024
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National Highways Authority of India [NHAI] Website

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G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
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India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 154

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D
Dr.Abid Bashir
Jul 24, 2021
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Double deduction of toll fee on 23/7/21

Address:New Qazibagh,K-P Road, Near Delhi Darbar Restaurant, Anantnag

That my car jk03B 4107 crossed the Kachkoot Toll plaza in the evening of 23/7/2021 and Rs.90/- were deducted from my account on the same time.Unfortunately, I received one more message at 5.58p.m.today on 24/7/21 that Rs.90/- more has been deducted from my account for crossing my same car at 5.45AM on 23/7/21. Which is totally fake and fraud.So, please look into the matter re-imberse my amount and take action against defaulter....
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A
Ashisharti
Jul 24, 2021
Jul 24, 2021
This thread was updated on Jul 24, 2021
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Amount deducted twice in Fastag

Address:At+po Kalapatti PS Phulparash dist Madhubani

Sir/madam
I beg to said that my vehicle no BR07PB4528 today we crossed raje tollplaza darbhanga but amt twice debit 120 for my two Fastage one of then Fastage already broken...
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R
Regal Distributors
Jul 24, 2021
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ENCROACHMENT regarding

Address:Kosi Kalan Bathain Gate Fly Over

Dear sir, national haigway no 2 kosi kalan ke bathain gate fly over ke neeche kuchh rehdi walo ne bahut atikraman kar rakha hai garib log side me footpath ke uper lagaate hai lekin kuchh dabang type log beech road par lagaate hai jisse road cross karne me pareshaani hoti hai kripya is samasya ka samadhan karne ki kripa karein...
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Address:Songir toll plaza , Dhule Maharashtra

I was pass through my car MH 14 -EP - 7413 Songir toll plaza ( Dhule Maharashtra ) at 6.45 PM on 13/7/2021, I was stuck around 20 min, I am unable to move any where for track change due to all track was full. I request wave of toll charge due to line full more than 500 m. but PRO response was very casual .

PRO very polite and behavior was very good but I think no rules awareness .

I resistor my complaint in...
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M
MurthyJak
Jul 24, 2021
Jul 24, 2021
This thread was updated on Jul 24, 2021
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Rude behaviour

I was travelling in my own car No. AP36AQ4961 today i..e, 24/07/2021 with Fastag from Suryapet to Jangaon (Telangana State) on NH 365. When I reached the Toll gate at Singarajupalli at about 10.45 AM, it was operating only one lane keeping the other lane closed. There were 4 people inside one lane being operated engaged in chit chat. There were about 5 vehicles stopped in the lane since there was a problem with the RFID reader obviously....
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J
Jisna Sait
Jul 24, 2021
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Toilet complaint

Respected sir,
Tuticorin to Madurai road, eliyar Patti toll gate. Highway nest mini. Toilet is unclean, water didn't come, bad smell overly come, seftytank full.we inform to shop owner he doesn't take any action.
Please kindly take action....
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O
OmprakashTomar
Jul 24, 2021
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Over Deducted Toll Charges

Address:Mr.Omprakash Tomar S/O Pratap Singh , Village Garland Jindal Nagar Ghaziabad (U.P) , Contact Number .9528236071 And 9837763368

Dear
Sir/Madam
Kindaly inform you That My vehicles
No. UP37T.3959 And UP37AT.1370
Before Toll Charges Was 45 and 50 Rupes But Now Toll Charges is 500, 595 And 335 The Toll Charges Over Limit I can attach Toll Receipt Massages
Please ReSolve My Problem...
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V
Virsangbhai
Jul 24, 2021
Jul 24, 2021
This thread was updated on Jul 24, 2021
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Toll deducted without travel

Address:Khemana, Gujarat

Today at 09:09hrs toll deducted at KHEMANA, Gujarat from my account without any travel.so pl.refund my amount in my account and check how it possible.My account no.netc.[protected]@barodampay...
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H
Haresh kapadiya
Jul 24, 2021
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Most of goods carrier running on 1st lane

All goods carriers and heavy vehicles are running on 1st lane. So overtaking vehicles could not be easily pass through. Therefore much more chances of accidents and wastage of fules. So take care of this....
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Address:Dahalapara Toll Plaza, National Highway 31, Moutara, Assam 783390

While I was traveling from Bongaigaon to Guwahati, i came accross the toll plaza at Dhalapara, Bikni which had some issues for which we had to wait for more than 5 minutes. And when I asked how much time I need to wait, they started yelling ate and using profanity.
If this is how toll gates operate then it will be difficult for us to travel.
We pay so that the service we receive is of high quality but this is absolutely not...
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R
Raviosho
Jul 23, 2021
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Charging more for one way

I have traveled yesterday Hyderabad to Ramympet and charged Rs.85 through fastag. Return he charged Rs. 170? why he charged double the price? afternoon I passed toll gate and by evening I return from same toll gate. I am attaching evidence for my travel....
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K
Krishna Prathima Talasila
Jul 23, 2021
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Telugu

Address:Vijayawada

The rude behaviour of person at tool gate
No emergency board indicated...
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Address:Kamrej, Surat Toll plaza

It is the regular habit of the toll plaza staff to stop the vehicle in the name of Road Tax collection. They take too much time to process the payment even after implementation of FasTag concept. I have not been understood by today why no action is being taken against such toll plaza staff. So far as I think, it is one of the most Corrupt system/ Department even in the whole world.
Please amend your reputation. In the open public,...
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A
Anurag Khandagale
Jul 23, 2021
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Deduction of wrong Toll Charges

Dear Sir/Madam,

I own a car, brand Honda WRV Reg No. MH13DE8322. Today I received a message stating deduction of toll charges amount Rs 65.
But my vehicle did not pass through any of the Toll Plaza today and my vehicle was parked at my native Village Kanhad, Tal Sailu, Dist Parbhani.
Kindly look into the matter and resolve issue.
Attached here with screenshot of the text message received from my FASTTAG...
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S
Sattumech
Jul 23, 2021
Jul 23, 2021
This thread was updated on Jul 23, 2021
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Water logging on NH -19 : kanpur bypass flyover

Address:NH-19, kanpur bypass flyover, Kanpur, uttar pradesh

Water clogging due to choked pipes.
Kindly see to its clearance....
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S
Shahjahan2406
Jul 23, 2021
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Non compliance of COVID 19 SOP at Mokha toll plaza

Please be informed that COVID 19 SOP is not followed at the Mokha Toll Plaza (location km44.500) on National Highway :41, Kandla - MUNDRA Section. At around 1326 hours on 23.07.2021. Nobody was wearing face mask n social distancing was also not maintained....
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Q
Qasim_bak
Jul 22, 2021
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Maintenance of road ahmedabad to indore highway

Address:Godhra
Website:U

Respected sir
Ahmedabad to indor highway road like village segala, thermal, balasinor, fagvel, ladvel, kathlal to ahmedabad road very bad no maintain road to toll plaza company.but take to toll collection.sir my complaint solution immediately....
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Address:208A Ramadevi Kanpur , Uttar Pradesh

In our area of Ramadevi kanpur on GT road there is a speed breaker & Underpass, , , where government athuorties provided street light facility on highway which is covered GT road also, if light is open timely so it will decrease the risk factor of accident on road near speed breaker and under pass below the highway.
Mainly problem is raised if generator, fuel & opertor facility is available by government so why operator is not doing...
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Z
Zqpm
Jul 22, 2021
Jul 22, 2021
This thread was updated on Jul 22, 2021
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Lousiest Road condition

Website:NHAI

I travelled between Indore MP & Nashik MH.
Total toll is collected is ₹640. While the road condition in MP stretch is very good, the road in MH is terrible....
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R
Ravndrareddy
Jul 22, 2021
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Road block too much unofficial u turns

In nh 7 attibele in between bangalore and hosur always toll waiting time is very high in fast lane after cross toll both sides restaurant truvks and cars parking accupied most of the road...
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