National Highways Authority of India [NHAI] Complaints & Reviews

I live near manesar Gurgaon toll and I have to pay the toll charges plus waste 15 to 25 minutes everyday at the toll...today I came to the toll plaza at 9am but was not able to cross untill 9.26..even though I have fasttag and paid the monthly charges in advance! When I asked the toll person to open the barriers as it had already crossed 25 minutes of waiting time, they started blaiming me for the jam as i stopped to complain! I had no choice...

Sir tangtur toll plaza over load charges is 1 ton over load charges by hand security cash transaction in manager mastan is total security employees or handling drivers please only cash collection over load charges charge to fastag but no only cash in toll manger collection total illigal...

Ganne tol plaza NH30 rewa road pr Har wkt mwali dera jmay rhte hi aate jate logon ko presan krte jra jra bat mar peat krte hin kirpya is pr dhyàn diya jay aur is plaza ka fastag scaner ki quality shi ki jay jldi acan hi nhi krta aur rewa se aane k side me barriyar he nhi lga hi isse samjh nhi aata ki tag kata ya nhi aaj mujhse yhi glti hui aur mujhe lga tol kat gya aur maine gadi aage bdha di whn k gunde ne trài dhkel di jisse mera side...

Hi,
I traveled from Mumbai to Nasik today.
I was charged toll twice, I was charged 120 rs. at Arjunali Padga tool plaza & then again at Ghoti tool plaza. Please refund my 120 rs back....

Toll charged at Khed Shivapur for MH-12 : l passed through khed Shivapur toll plaza (MAHARASHTRA) on 8th August 2021 at 8:27 p.m. . My vehicle no. is MH-12 NU 6037 . I informed the window person about vehicle no. and got confirmed that MH 12 vehicles are exempted from toll. But the toll amount 100/_ is deducted through my fast tag account. Please see, in it if it is so please refund me the amount.Please send me the details @[protected]@gmail.com...

I had been stopped at 11:27 pm till 11:56 pm for fastag blacklist evennthough I had balance and still I did filled wallet with 500 Rs more at 11:29. They insisted me to pay double in cash saying fastag will take 20-30 or more mins to get active after recharge. I refused and they halt me with my two little kid n wife for about 30 min. Frustrated I told to fine me though I was not at fault. Suddenly toll admin rushed in hurry asking operator...

Dear Team NHAI
Request please upgrage the system to fill the potholes on Mumbai Nasik Highway as the contractor uses some apshalt, cement block and tar which gets out in few days and the possition of the pothole is same as before .
Yesteday when i was travelling towards Kalyan from Thane on eastern express highway i couldnt drive my bike smoothly as due to potholes there was a huge traffic block and too i felt i could lose...

Today ie 8th August my vehicle was with me at Madhav Gyan Kendra Nainy Prayagraj.
I received a message " Paid Rs 70.0 toll for at Badauri on 08 Aug 2021, 01:25 PM. TxnId: 771628409376388239891P.Updated Paytm Bal: Paytm Wallet- Rs 535."
This is a big fraud. Kindly look into the matter....

Waiting ar the toll for last 10-12 mins. This is your efficient implementation of fasttag?...

Hi Team,

Pls note I came from Coimbatore to Erode via Chengapally toll gate dated 07th August evening time 6.30pm crossed in that toll gate charge RS.100 same as deducted but balance amount shows as excess amount debited so kindly help to resolve this problem....

We were traveling from Pune to Mumbai today morning (Vehicle No MH 01 BY 5846). At Talegaon Toll Plaza, we paid Rs 270 as Toll Tax at 10-16 am (Receipt attached). Subsequently, at Khalapur Toll Plaza we showed our earlier receipt and exited.
However, we found that Rs 203 has been deducted from my Fastag account at 10-54 am. (SMS copy attached)
I should be refunded the excess amount of Rs 203 charged from my Fastag account....

I have received msg on HDFC Fast tag, but my car is at my home and in my local place, still received msg and amount deducted from fast tag account. Msg as below. This needs to be corrected and refunded also how come toll on my car has been charged?

HDFC Bank FastTag deducted: Rs 85 for Vehicle No: MH14DT2773 at: Hiwargaon pavasa on:[protected]T14:41:08...

Toll booth manager behaved rudley and told us that as you are handicapped, you are not doing any ""Ehsaan "" on government of India. Such harsh word is not acceptable to us....

My car no TN59AQ8278with acc.ending 2B080, debited rs75 at Elliyarpathy Toll (madurai dt, Tamil nadu)on 07/08/21, 01.07.43pm and agai on return they deductedrs75 at Elliyarpathy toll on 07/08/21, 01.55.33pm.Whereas the board shows for return trip they could have deducted rs110in total and excess deduction should be refunded....

Money is deducted from the fast tag account and still toll plaza people asked me for cash they said my account doesn't not have sufficient balance so paid them cash on that time but after a while i got msg that my money is deducted from fastag so that means i have paid 150rs extra cash for no reason this incident i have faced on haldgaon toll plaza wardha buttibori section please look in this matter my car no MH 29 BP 7342 fastag registered...

Twice the amount charged at fastag lane as the operator informed that the fastag is not working. But I see the amount debited from my fastag.

Amount deducted from Fastag Rs.120
Date:[protected]
Transaction Time: 11:33:14
Amount:120
Plaza Name: Luhari Toll plaza

Amount charged by toll operator Rs. 240
Ghaziabad-Aligarh (Luhari NH91)
Ticket No.[protected]br...

I am local passenger native from Sangamner. Amount of toll collected 3 times (85X3=155) without any intimation from Hivargoan Pawasa toll plaza in Maharashtra (Sangamner, Dist. Ahmednagar) located at Nashik -Pune highway.
The official number of aforesaid place is also not reachable.
Dates:24.06.2021, 26.07.2021, 025.08.2021.
I want my deducted amount back....

Jodhpur me bambor toll par same day fast tag ki double penelty li ja rahi hai...

Dear sir

Yesterday 6-8-21 I have crossed the Toll gate with fastag, Even I have enough balance Toll booth employees asked me to pay double the amount, and amount is also detected in fastag, all off sudden standing in front of car and other vechiles to collect toll ..seriously this will lead to accident and Traffic is so High in this particular Toll during peak hours leading to slower delays in travel hour and High few consumption...

Ahmedabad Indore Highway is in a very dilapidated condition at present. It is not possible to travel on this road by vehicle. What is the toll tax if you cannot provide the facility?
Currently a very large number of pits have been dug. So the loss of vehicle and life and property is being borne by the people. Who will bear the loss of vehicle and loss of life and property?
Your faithfully
D N Panjabi
[protected]...