National Highways Authority of India [NHAI] Complaints & Reviews

Toll Roads between Aligarh to Bulandshahar is totally damaged and inspite of this toll has to be compulsary paid by us. This is total dadagiri.
No roads means no toll

I passed through Vaiguntham highway toll gate (Tamilnadu) on 11th August [protected]@ around 0930 AM. The SMS transaction message wasn't received. Then while returning passed through the Vaiguntham toll plaza again at around 0630 PM SMS message was received for a payment of Rs. 60/- with a transaction id TxnId:[protected] and Updated Paytm Bal: Paytm Wallet- Rs 164.

Received a SMS on 13th August [protected]@ 00:07 AM stating that "Paid Rs 60.0 toll for TN66AF1166 at Vaiguntham on 11 Aug 2021, 09:26 AM. TxnId:[protected].Updated Paytm Bal: Paytm Wallet- Rs 79".

From the above incident it is very clear that there is a loop hole in the system that the contractor able to manipulate and loot the citizens. Is this the honest way of doing business? Even though the road has been maintained in a bad state still we are paying the toll. NHAI should intervene and take necessary corrective and preventive action. If not done I shall send a legal notice to the ministry and NHAI.

Best regards,

Elango
Coimbatore

Sir,
In NH66 from Ochira to Haripad it is very difficult to travel due to the very bad condition of the road... If any delay will occur it will cause many number of accidents.. Today we travelled through NH66 and we escapped narrowlly from an accident caused due to the bad condition of the road... So kindly requesting you to taken necessary action against this problem

My car is charged excess toll charge. In badava toll plaza for round trip within 24hr they are charging 90(TO ₹60 anf FRO ₹30), but they charged me ₹120 within 24hr

I am a citizen of India. I am Alvin Edisen from Pudussery grama panchayath, Palakkad district, Kerala state, India.NH 544 is passing through our Place and toll plaza is also locating there (NH 544, Pampampallam toll plaza valayar). There is a village near that toll plaza named Attapallam, more than 5000 peoples are living there. But there is no Service road is provided there, we have to drive 3 kilometers extra to reach our juction.It have been 5 years the road works are completed but they haven't take any steps for our service road work. It has very difficult for us.Lamps are also not provided there.Plese take further movement for our difficulties.
Faithfully,
Alvin Edisen T

Dear team,
Today morning approx 6:22 AM, I crosses Mitrol Toll plaza and received message of 110 INR deduction . Please check and logg complaint of Fraud and Cheat... Double charges deducted why????

Vehical no. MA3EWB22SJD469601 as per msg recieved from Fast tag.

Time[protected]:02:27.

Car : Marutil suzuki Baleno, Primium Silver.

Triveni-Jahapur- Deoli road (mdr bklg wonders pvt ltd)
Deoli-sawar road, NH-26

Illegal collection from private toll booth

Hi Team,

Mahasamudram Toll Plaza collected charges twice for my vehicle fastag on 31-July-2021.

Below details

[protected]:15 [protected]:15 ETC/[protected]/[protected]aP/MALFC81BLLM102536/352020/[protected] MALFC81BLLM102536 Mahasamudram 85
[protected]:08 [protected]:08 ETC/[protected]/0010002107310922120568/MALFC81BLLM102536/352054/[protected] MALFC81BLLM102536 85

Kindly help us to refund my amount.

Please reach me maruthi.[protected]@mavenir.com for any details from my end.

Regards,
Maruthi

My name is Tanuja Sharma, My Car No. is - RJ40CA4682. I am a Rajasthan Government Employee, My Job is Transferable - in every 2 years I have transferred. In my Aadhar Card My Permanent Address is mentioned i.e. My Native Place - which is in Alwar District of Rajasthan. Now my Posting is in Bharatpur District. Ludhawai Toll Manganer does not issuing me Local Toll Benefits. He is telling that in Aadhar Card address is not local. Where as I have provided them Local Address Proof - as Written Address Proof from my Government School; In my Gas Connection Local Address is mentioned - I provided this also to them. But they denied my Application and did not provide me local Toll Benefits.
Kindly help me & make me provid local Toll Benefits at Ludhawai Toll Plaza.
In NHAI Rules nowhere is mentioned that Only Aadhar Card can be used as address proof verification and any other documents are not valid.
My Mobile No. is - [protected]

My name is Tanuja Sharma, My Car No. is - RJ40CA4682. I am a Rajasthan Government Employee, My Job is Transferable - in every 2 years I have transferred. In my Aadhar Card My Permanent Address is mentioned i.e. My Native Place - which is in Alwar District of Rajasthan. Now my Posting is in Bharatpur District. Ludhawai Toll Manganer does not issuing me Local Toll Benefits. He is telling that in Aadhar Card address is not local. Where as I have provided them Local Address Proof - as Written Address Proof from my Government School; In my Gas Connection Local Address is mentioned - I provided this also to them. But they denied my Application and did not provide me local Toll Benefits.
Kindly help me & make me provid local Toll Benefits at Ludhawai Toll Plaza.

Bvbv

As we were passing through Mikirati toll plaza, the cashier asked us for cash with a penalty even after we had balance in fastag account. The receipt also does not match our car no.
Kindly look into the matter.
Thank you

I am Requesting to You by our Village Peoples.
We are Requesting to you please complete the NH-8( NH-48) Service Road From -(Gundalav Bridge to Kundi bridge, District-Valsad, State-Gujarat) Because Near Saron village Main highway crossing is More dangerous for Everyone and in past and present there are Many Road Accidents.
So, we're Humbly Requesting to you Please complete the Service Road both Side of Main highway
Please do Needful Sir.

The condition of NH 53 near Nagpur is worst, the road is uneven and is full of patchwork which has worsened the road conditions, yet till is being collected.

This is again 2nd time that I have been deducted for excess directions on 11th Aug.

I was going from Mumbai to nasjik
1) 1st deduction is at arjunalli toll plaza at 13.25 hrs

2) 2nd deduction is at Ghoti toll plaza at 15.15 hrs

I had launched a complaint from the earlier complaint still the problem not resolved.

1. As per NHAI guidelines, I have applied for the issue of FasTAG to Armed Forces Personnel on 12 March 2021. My application Number is RO-GAN[protected]. The online screenshot is also been attached herewith for your verification.

2. It has already been more than 5 months but I’ve not been issued with a FasTAG yet. A personal visit to the RO office, Gandhinagar, has elicited no response from them. It was even advised to seek redressal of grievance, on the said matter, through online mode only. Therefore your intervention is kindly solicited in this matter.

3. You are kindly requested to issue appropriate instructions to the concerned RO and expedite the issue of FasTAG since it is now been made mandatory as per the Motor Vehicle Act in vogue.

Deepto Roy

SIR MY VEHICLE NO TN10BC6193 . I HAVE THE FASTAG ACCOUNT WITH CANARA BANK. TO MY SURPRISE TOLL CHARGES HAS DEBITED ON
18.7.2021 at toll charges at 14.35. for 80/- trip number as 2189458 and on 01.8.2021same toll plaza at 20.38 tripnumber 2265635.my car is in madras
and how they charged rs.80/ from chennai nearly 4 toll plaza are there how vikravandi is charging. the fact os my car is in chennai only. so some body is misusing my car number of some data error. kindly rectify and recredit the amount. I have already taken this wiht my banker also

I am traveling from pune to Nasik, on 8.55 am at hiwargaon pavsa toll booth, there was some technical problem, after half hour waiting passed toll booth, there staf is also very rude n arrogant

Hi, I recently used toll plaza Hirebagewadi, Belgaum Karnataka. The toll booth employees and the manager and everyone around was not wearing mask and hence violating the rule at a government controlled location. This is a serious issue and urge you take strict action against the violators and impose fine. The manager in change Sundar B Myageri forget as not complaint also.

I was traveling from Lucknow to jagdishpur in Amethi District on 08.08.2021. At about 1830 hrs when I was to cross toll booth near Haidergarh, I saw that only lanes were showing green arrow. I entered first lane, after waiting for few minutes a person asked me to go to another lane, I got irritated and felt harassed. I crossed the booth through another lane. Mismanagement of the booth I feel necessary remedial action to be initiated.