Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated May 1, 2024
Complaints 8419
Resolved
212
Unresolved
8207
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 146

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chetan B Parikh
Aug 11, 2021
Report
Copy

Two Side Full Toll Charges Vadodara & Ahmedabad on Same Day

On 10.08.2021, i am going to ahmedabad @ 11 AM. At vadodara toll plaza deducted amount of Rs.115. I am returning from Ahmedabad on 10.08.2021 @ 7 PM. At Ahmedabad toll plaza deducted amount of Rs.110 instead of 50% as per rules. pl give me credit of 50% amount to my fastag account.

My Car No.GJ06HS9683...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit432
from Nagpur, Maharashtra
Aug 11, 2021
Report
Copy

Excess deduction

On 8th Aug 21, I was passing from Mumbai to nashik.
There has been excess deduction from my fastag account no 14487697
Vehicle No MH15.HM.1881

1st deduction was on Arjunalli toll plaza at 18.51 hrs -120rs

2nd deduction was on Ghoti toll plaza at 20.14 hrs - 120rs

2nd deduction was the excess deduction, which was suppose to not have happen.

I want a my excess deduction...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shalabh Sangal
Aug 11, 2021
Report
Copy

Worst management at Kherki Daula toll plaza

No rule for Fastag or without Fastag vehicles
Long wait even have Fastag
No penalty for without Fastag or not enough balance vehicles entering to Fastag lane
Tool plaza Management says that they can not do anything
NHAI- Please wake up??????...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dev_m_i
from Khurja, Uttar Pradesh
Aug 10, 2021
Report
Copy

High Toll Tax for Bad and Dangerous Roads

NH-91 (From Ghaziabad to Aligarh) was built to improve the degraded Grand Trunk (G. T.) Road. But now on NH-91, there are some unfinished roads/flyovers, uncountable potholes and no lights which makes NH-91 very dangerous to drive on during the night and increases the chances of accidents. It is now back to the same degraded GT Road state from where it began. But still Toll Tax for it is very high....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S Devanarayanan Nampoothiri
Aug 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About the worst condition of NH66 in Kerala

Sir,
I am writing this because of the pathetic experience of roads in Kerala.
The National Highway 66 in Kerala is in very poor condition the stretch from Alappuzha to Kollam is very difficult and it is very dangerous to bike riders.The are so many gutters in this routes and it creates very very traffic blocks in the road and so many accidents are happening day by day.So I request the whole department to reconstruct the highway...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
S
Sureshtvpm
Aug 10, 2021
Report
Copy

Eligibility of toll fee exception

Address:Tamil Nadu

Sir, the letter sending you for clarification only. Kindly clarify the doubts. Is it toll fee exception eligible for Railway Protection Force personnel?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhayashri
Aug 10, 2021
Report
Copy

NH06 Jalgaon accident complaint

A few days ago, on 4th August 2021, my Sister had an accident on NH 06, Near Saraswati Ford Jalgaon .
The work of four-laning of the highway is in progress but the road suddenly ends there, so the potholes & the road have become wide, so it is not noticeable while driving.
I request you to put up large signboard & please complete the work on that road and fill in the gaps so that there will be no more accidents.
I hope...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pankaj kathpal
Aug 10, 2021
Report
Copy

Damage to car due to bad toll road of EPE,UP

Sir, I am residing at Noida. On Monday, 02 Aug 21, I was travelling via EPE. In spite of being well within the speed limits I could not avoid a huge pothole stretching from centre of the road to the right lane. My car sustained severe damage and I had to replace the tyre as well as the dented alloy wheel. Approx expenditure incurred was Rs 15000 /- I urge you to look into the matter to reimburse the said amount and ask relevant staff to repair...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anushkatg
Aug 10, 2021
Report
Copy

Charge double even for govt vehicle

Toll joginihai in NH-30 charges double to all vehicle even to govt vehicles.
They do have unsocial people(in a straight language GOONS) present in the toll to threat people.
I would request you to take action and stop these kind of illegal toll taxes....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhishek2753
Aug 9, 2021
Report
Copy

Potholes at NH-31 in Harnaut main road

Address:Harnaut, Nalanda

There are three potholes in the main road. Various accidents had also happened because of that potholes....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaushalkristi
Aug 9, 2021
Report
Copy

Extra toll fees cut my account

Address:185-A kaushal bhawan sector 4, keshavpura kota

Sir
My private car number is RJ20UA8448. I am from kota. Kota bypass(hanging bridge) toll fees is exempted for kota citizens. So kindly refund my toll fees 65/-....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jadhavjaysing
Aug 9, 2021
Aug 9, 2021
This thread was updated on Aug 9, 2021
Report
Copy

Return journey toll collection

Address:Kini ,kolhapur

I travel to kolhapur passes kini toll plaza on 7th August 2021 and return on same day within 5 hours. toll plaza charged both time 80 rs from my fastag. No concessions on my return trip on same day...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Address:1A- Second Floor, SS Almeria, Sector 84

Today, 09 Aug 21 at about 1915 h, whilst driving from Delhi to Sector 84 Gurugram there were stray cattle on Hero Honda Chowk flyover and I had a very close shave. Request urgent necessary action to prevent such occurence and avoid serious traffic accident.
Regards
Captain (IN) Rakesh Kaushik
sumirakes.[protected]@gmail.com...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I was traveling from deoli to kota via NH 27 by my car RJ01CB6831 WAGON R . I stop at kishorepura toll Plaza their fastTAG scanner didn't worked and they asked me to change the lane...again in second lane same issue was there...meanwhile I got the message for toll charges deduction at 18.26 local time but still i didn't crossed the toll so I asked the toll manager that my amount is deducted please exempt my vehicle to pass without charges...he...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
HEMRAJ MEROTHA
Aug 9, 2021
Report
Copy

Overrated fastag deduction

At Simalia toll plaza NH27, when I crossed the gate, FASTag charged Rs.75, I came back within 24 hours FASTag charged Rs.35, it charged Rs.105 in total. The fixed charges are Rs 75, then why have you charged Rs 35 more, what is the benefit of fastage which is taking more than the fixed charge....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vidhanth
Aug 9, 2021
Report
Copy

Dangerous nh 373

Address:2269. 22 ND CROSS. KR ROAD. BANASHANKARI STAGE 2 BENGALURU 560070

Sir I am a senior practicing Anesthesiologist in BENGALURU city. KARNATAKA.
Sir I happened to travel to and fro from BELUR to HASSAN with my family including my 10 year old son yesterday the 8 Aug 2021 on NH 373.
Sir I want to bring in to your notice that there are humps on the entire stretch most without any INDICATIONS prior to it or even without any indicators on them for drivers to identify their presence
Sir I being...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhanu Nand P
Aug 9, 2021
Report
Copy

Road and damage of my Vehicle

Address:21-139, Venkatadri Nagar, Prahaladhapuram Post, Visakhapatnam, AP

From Rajamundry to Vijayawada the NH is horrible, roads damaged like can be used like burial ground. We are traveling from Visakhapatnam to Hyderabad with vehicle No AP31ER7611 got suspension & Tyre damaged and repair cost at Hyderabad was nearly 10, 000.

We feel very sorry for the bad management and no Toll has a complaint book to register a complaint and the staff are very irresponsible and they are pushing and saying that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manoj kumar28
Aug 9, 2021
Report
Copy

Two times fastag charged from wallet

Address:manoj kumar mob. 9416373377

Respected sir/ madam
toll plaza operator two times credit toll fee from my wallet at same time photo of statement attached please return my extra fees...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surender1967
Aug 9, 2021
Report
Copy

Fastag showing Blacklisted at toll plaza

Address:DD469 Shiv Colony Palwal haryana

Dear Sir,
The vehicle No. HR30T2768 & HR30P4705 is registered with name Sandeep, having sufficient balance in wallet. But while crossing Stopped at the plaza for Tag blacklist as told by toll plaza employee.
They have charged double Slip attached.
Regards,
Sandeep
[protected]...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
Address:Delhi Rohtak Bypass Flyover over Jhajjar road Bahadurgarh

Sir,

I wish to draw your kind attention towards pitiable condition of NH-10 and service roads around NH-10 around Delhi Rohtak bypass flyover over Jhajjar road in Bahadurgarh. The service roads all around Delhi Rohtak Bypass flyover are full of deep ditches which may cause serious accidents even in day time and may endanger life and personal safety of any one passing through these roads. It is pertinent to mention here that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy