National Highways Authority of India [NHAI] Complaints & Reviews

I reached the Anewadi toll Plaza booth on National Highway (NH4) near Satara, Maharashtra on 18-April-2021 at 7:17pm. Our toll tax for the new Tata Nexon Car has been deducted from Kotak FastTag account No. [protected] but the sensor to remove the barrier did not work so a person from the window booth came out to operate it manually. Before we could cross the barrier, he dropped the iron barrier over the car and the right-side door of our...

I travelled today on 22 nd. July 2021 through the plaza and was asked to pay INR 180.00 instead of 90.00 written on all boards around toll. Which mentioned the rates 90 for one way and for multiple entries at 140.00.upon enquiry the toll boy refused to entertain and charged double the charge of 180.00 and on return I was charged again 180.00 however the receipt mentions double user fee.
I started arguing and finally I was given 10.00...

I am regular travelling from Faridabad to Delhi and use Badarpur to Faridabad toll plaza. Everyday 10 - 15 minutes consume to cross the toll. and today toll operator given me green signal. When I cross the barrier at that time immediately barrier fall down on my car. Due to this dent occur on roof the car. "Please let me know who will bear that cost"? Apart for that ministry of transport "Mr. Nitin Gadkari" made the serval rules but no toll...

The person in one of the booths towards Shimla at the toll plaza on Chandigarh-Shimla highway near Sanwara charged the double toll-fee inspite of fast-tag on the pretext that there was no balance in the account, which was not true. The same incident took place few weeks back with another commuter, however as the commuter that time checked the account on the spot and it was brought to notice that there was balance in the account and the fault...

Dear sir
We are sending the picture of N. H. 28A near chattauni chowk, Motihari.Due to faulty design of drain of NH 28A water is logging on NH 28A Drain is 18 inch above the road and there is no access of water to flow. Hence all the water is logging on theNH causing inconvenience to the people.

Kindly take appropriate action and oblidge....

I'm sarthak agrawal from surat i was crossing the toll plaza named bhatia toll plaza in surat, where i had to wait for 35 seconds for my chance to come, where as the rules are that we dont have to wait for more than 10 sec in the fast tag lane, so when i told the toll collector over there about this rule he said im unaware of such rule and called his safety incharge named nayan vyas, he was very rude while speaking to me and he being the...

We have crossed allonia toll plaza 2 times on 21.07.2021 but toll has been debited 3 times during our to and fro journey from Jabalpur to Nagpur. Details of toll tax deduction are as follows:

1st transaction
Amount Paid - ₹ 60
Transaction ID - FT[protected]

2nd transaction
Amount paid - ₹ 25
Transaction ID - FT[protected]

3rd transaction
Amount...

श्री मान
कल सुबह के समय मैं जयपुर से कोटा अपनी कार से जा रहा था तथा कार में fastag लगा हुआ था जब मैं देवली से कोटा के मध्य जा रहा था उसी समय मैं Kishorpura टोल प्लाजा को क्रॉस कर रहा था...

Today at jiwana toll when I crossed the stopping bar has hit my car roof and broken.when I told them about issue
Mr. Sanjeev from jai singh company har answered rudely and told that it is as usual it used to fall like this. Who is responsible for this loss. My vehicle has been dented.
Please resolve this issue its a big question on the reputation of NHAI
PLEASE DO THE NEEDFUL...

On 20th July 2021 morning nearly 9.30am I was at Nathakarai Toll Plaza Lane.As I had fastag balance low, I gave 100 (50 toll amount, 50 No Fastag fine ).I had attached the proof below. After I crossed the toll, I received message that Rs.50 has been deducted from your Fastag account.I was shocked.For 50 ruppee toll, they charged me 150 which is totally unfair. I had contacted that Toll Plaza Helpline number.They asked me to send the proof...

Sir,

Most of the Lights installed on highway from PAP, Jalandhar (Punjab) to Kartarpur (Punjab) not working...Due to dense darkness along-with rainy season it is very difficult to drive four wheeler and two wheeler.

Daily an accident took place in the said area. Damaged or stucked vehicles standing on the highway are not traceable in such a dense dark. Therefore, you are requested to make the lights working...

Mahonday lucknow-kanpur highway par shoramau kasbe me apke vibhag ke dwara adhura nala bnwaya gya jisse barish ka pani futpath line pe hi bhara rehta hai jisse niklne wale logo ko and dukandaro ko samasya hoti hai.nivedan hai janch kr karya pura krwane ki kripa kre...

I was at national expressway -1 vadodara ahmedabad expressway... There at queue my car waited for more 10 seconds... I was in queue for more than 5 mins... I refused to pay the toll... But they told you have to pat... And they were insisting... So i paid the toll through fastag... I request you to please check the cctv footage and take the necessary action.
Car no. Mh-43-r-7751...

Yesterday I had crossed toll of AKALTARA C.G N49
Near 12.05 pm.
I have to wait to cross the toll plaza more than 30min. that counter person said new rule about fasttag that if you recharge immediately than you have to wait for 30min other wise pay double amount offline and go.is that any rule ?

I want resolution of this issue asap...

I was crossing Walayar toll plaza on 18 Jul at 0729 hrs towards Coimbatore, the employee at the toll charged me 130 rs even after producing my Defence I D Card. Ticket no was [protected] operator no 10. My veh no was DL8CAR9298. As there is a clear exemption for toll tax for serving defence personnel. The employee was not in agreement for leaving me without paying the toll. This act by the employee is clear violation of existing rules. May...

Sir thoothukudi to madurai Road, elliyarpatti, tollgate Highway nest mini toilet very bed not cleaning no water, Ro water not working.hestmini shop owner tell complaint, not responding...

The employees at Obalapura Toll gate always pesters for cash payment though I have the active fast tag. They keep us waiting at the toll plaza for 15 to 20minutes and harass me esp during night. My vehicle number is KA05MM4512....

Tag Account Number : 22612835
Vehicle No : MH129865
Mob Number : [protected]

I had travelled from Lonavala to Punel on the Pune - Mumbai expressway and crossed the Talegoan Toll Plaza through Lane ID E05 on[protected] at 13:18:44. I have been charged 203 Rs on my FastTag against the normal 67 Rs from Lonavala to Pune.

Similarly on my return from Pune to Lonaval crossed the Talegoan Toll Plaza through...

In first toll they charged 48 rs totally but in second toll also they charged us
This fastag message was not sent immediately it was almost 15 mins after we received it...

I used Eastern Paripharal Expressway from Mavikala Toll Gate to Jakhauli and come return with in 8 hrs. Return toll should be Rs. 15 instead they charge Rs. 50. They excess charge for every time when I used this route. I have also complaint through fastag service provider paytm, when I complaint they return the excess amount after 30 to 40 days if I didn't complain then I have to loss my amount. This is a serious problem, we can't say this...