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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Apr 14, 2024
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National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 421

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A
alertcitizen83
Aug 17, 2021
This thread was updated on Aug 17, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal toll collection on NH4 highway

Address:Satara, Maharashtra

Hello,

This is in regards to the Toll collection on the NH4 highway between Pune & Kolhapur (MAH). As understood from the display boards at Toll plaza of Khandala (Satara), Tasvade & Kini on the stretch of NH4 between Pune & Kolhapur, the end date for toll collection was 9th July' 2011. However, as of date, 24th Aug' 2011, the contractors are illegally collecting the toll even after the end date has been...
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A
averma1964
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Road safety

Address:SAS Nagar, Punjab

There are lot of open entries on Express Highway from Ambala to Chandigarh for stray animals.We had a narrow escape when a bull, chasing a cow came in front of my car running, near Dappar from opposite side of road at around 9:30 pm.Though I had very little to react, had to apply sudden brakes in a bid of save ourselves. We could save our lives but lot of damage happened to car.Bull was also safe with very injuries.
Govt.is making...
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R
rahulcapable
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Road condition Between Delhi and Meerut

Address:Meerut, Uttar Pradesh

Hi Team,

This is to bring your attention towards the terrible road conditions between Delhi and Meerut which is also known as NH58. The road was repaired sometime back but after one or two rains big big potholes have came back. Enough to lead accidents and also damage to cars. This is a very busy highway and hence should be taken care of on priority.

Primary point of concern is stretch between Modinagar and Meerut....
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D
DR JHA P K
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ENTRY OF COLONY

Address:Faridabad, Haryana

TO
The Project Manager
NHAI NEW DELHI
Sir
We the residents of GULMOHAR RESIDENCY,ASHOKA ENCLAVE PART-III congratulate you for the completion of much awaited flyover from NTPC Badarpur to Sarai Khawaja,FARIDABAD before time. The residents who are commuting from Faridabad have a high relief from the long jam at Badarpur border to NTPC. In this connection, we want to bring this notice that the time saved by using...
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A
Amaathya
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

National HIGHWAY 13, Bangalore to Bagalkot

Address:Bagalkot, Karnataka

Sir, I am currently traveling on NH13, this is from Bengaluru to Bagalkot. I hVe been traveling on this road frequently past few months, quality of the road is fast deteriorating. I am very sure this road was laid not too long ago but now complete asphalting has gone and road is in complete mess being hazardous to travel.
Need to understand what measures are taken rectify, who is the current contractor, and how long this would take.br...
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L
laxmisha
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Condition Of NH Roads

Address:Karnataka

The National Highways No.48(mainly shiraadi ghat, near uppinangady), No.17(udupi-kundapur and kundapur-bhatkal), and No.206 (stretch between beerur and tarikere near railway crossings is worst) are in a pathetic conditions. The authorities are not controlling heavy vehicle movement nor patching up the roads as and when there are patholes created. The regular users are in miserable situation having (1) damaged the bumpers of the cars (2) back...
+5 photos
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P
pkmani47
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Use of subway on NH 67

Address:Coimbatore, Tamil Nadu

In 2009, a subway was opened near Sulur Air Force base, which was made with the combined fund of Air Force and National Highways Authority of India on NH 67.This NH is one of the most fastest and busiest highway in Tamilnadu.The Subway is actually meant for the school children and air force personal; but civilians are not at all allowed due to security reason, though the money is from common men's pocket as tax. But recently the Sulur...
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G
ghoshsumitro
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor services and ineffective traffic management on NH 8

Address:Gurgaon, Haryana

Peak office hour traffic very poorly managed in Delhi Gurgaon Expressway NH 8 by DS Contruction leading to huge traffic jams and accidents at several places, like U-trurn below Shiv Murty flyover, both before and after toll gate at KM24 and ambience mall exit slipway.

Intentionally U-turn for entry to ambience mall through exit 5 near KM 24 toll gate left open for traffic coming from Gurgaon side during peak office hours leading...
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T
twister
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Road Conditions and construction

Address:Mumbai Suburban, Maharashtra

This is to bring to your notice the pathetic and heavily pot-holed roads on national highway between Vapi and Mumbai. I had recently driven from Delhi to Mumbai and this was the worst stretch of road (or the lack of a motorable road) that I drove on.

Also, the condition of the toll booths and the approach roads are the worst on the route. Even with the monsoons, the road condition is inexplicable. The dividers had not even...
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S
Sudhir Mittal
from Roha, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor road condition of NH28A

The condition of NH28a is so pathetic that it will be better to say that their does not exist such a highway.It adjoins INDIA & NEPAL.
The road is full of huge holes & its in pathetic condition.
It takes more than 10 hrs to travel around 200 kms from Patna to Raxaul, which lies just before Nepal.
Being such an important highway it needs a immediate repair n maintenance.....
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K
Kapil Sundrani
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NH 48 needs immediate relay in Sakleshpur

While driving from Mangalore to Bangalore via Sakleshpur, a 30km stretch of the road is in unusable state. It took me 2 hours to cross the 30km stretch. I really don't understand how the road landed up in such a state without any repairs whatsoever. As it stands it is an open pot inviting accidents. Actually there is no road to talk about and it is just a collection of pot holes up to 1 ft deep! I had to literally find the smallest pothole...
+5 photos
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V
vprakash68
from Kovilpatti, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Status of M.T.H. Road(NH 205), Chennai

I am a resident of Ambattur and would like to complain against the status of MTH Road(NH 205). The road is in a very bad shape, especially from Padi to Avadi. The traffic has increased so much, but the road still remains as it was 30 years earlier. The road has numerous potholes and craters, making motoring, a difficult proposition. It is a nightmare to drive during rain and during hours of darkness. Nobody cares for the road. There are talks...
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PANKAJ GUPTA
from Gorakhpur, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

toll booth on nh-2 agra-firozabad (U.P.)

the toll booth situated between Firozabad and Tundla seems to be unreasonable as the other toll booths on this nh-2 at Farah( Near Mathura) and at Kathphori (Near Etawah) has very short distance.the distance from Farah to Tundla is about 50 Km.and the same distance is from Kathphori to Tundla. The creataion of Toll Booth at 50 Km. is unreasonble.Ihave heared that the minimum distance between two booth must be at lease 80 Km.is it right?br...
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Hemant Kumar Maurya
from Nanpara, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

statement details.

Respected Sir,
I want to know status of EFP No. DL/20435/392 from Sept, 2001 to till date....
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A
Abhishek Mehta
from Delhi, Delhi
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excess toll charges

dear sir,
i am frequent commuter between delhi to jaipur via car. every time when i was suppose to pay 111 rs for one side toll charges and the break up was 21, 55, 35.
But by the decession of our Govt. of india from 1st April 2009 they have increased the toll charges like anything. now onwards we have to pay 23, 79, 38 rs for the same trip.
their is no improvement in road infrastrcture and facility. still its a four...
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PARAMVIR SINGH
from Adampur, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsibilities of the company

WHAT A COMPANY, WHICH IS MADE FOR PEOPLE CONVENIENCES, IS PRODUCING INCONVENIENCES BY ITS OWN.THEY DIDN'T KNOW THE EXACT PROCEDURE TO WORK.
I WAS DRIVING ON MY CAR TO PATHANKOT VIA BHOGPUR(near jalandhar {PUNJAB}).BUT THE ROAD WORK BY NHAI WAS ON PROCESSING.THEY ARE MAKING 4 LANE ROAD THERE I GUESS.SO THEY HAVE MADE SOME DIVERSIONS BY PLACING THE PLACARDS OF DIVERSIONS.BUT IN SOME PLACES THEY HAVEN'T PLACE ANY PLACARD TO...
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Piyush Puri
from Gurgaon, Haryana
Nov 4, 2022
This thread was updated on Nov 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irresponsibility about the spellings

Hi,
I wish to lodge a complaint regarding the NHAI people working in India (New Delhi).
I want to say that people in New Delhi working with NHAI don't even know the spellings of India Gate.
You can check the location board on the left side of the bridge just before the Apollo hospital on the way towards Apollo hospital from Badarpur border.

The spelling of India gate is mentioned on the board as...
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