National Highways Authority of India [NHAI] Complaints & Reviews

Sir
I am from pune i daily travel on pune -satara highway via anewadi & ked shivapur toll both.Current status of highway is no road on highway only large pathhole, diversion, no any notice board, ambulance etc.But contractor has taken toll fee from customer that is illegal.Please check the road condition & one time travel by using comman man vehicle, actually lots of people dead on this bad third class highway.I think lots of person managed for such non humanity activity.So please take strong action on this .Firstly cancel toll fee until 98% of quality of road build.

Hi, We recently travelled from Hassan to Bangalore. Toll person is still giving chocolate instead of proper change at Nelamangala toll. As per the Supreme court decision, tolls have to render proper change at Tolls, else they can be imposed fine upto 10lakh INR. Please look into this issue.

Hi, Now a days there are many two wheelers which are capable of reaching 100kms/hr easily. They cause huge problems in the highways. If the highways is 4 lane (2 lanes each side), the 2-wheelers travel in middle of the first lane which cause huge problem to cars, buses. 2-wheelers travel in range of 60 to 90km/hr and this becomes a problem to change lanes repeated. As far the toll cost for 2-wheelers is free and the problem is caused to 4-wheelers and buses who are baring the toll cost. Please look into the issue. Applying toll even to 2-wheelers can may help to reduce the problem.

The owners of Vasanth Apartments, bearing Door No.4, T.T.Mathew Road, Chennai-58, situated at the junction of the Underpass which connects the Service Roads running parallel to the Chennai Bypass Road, at Mogappair West and Athipet East, respectively, have encroached nearly 1/4th of the breath of the Service Road; in collusion and connivance with the authorities of the Corporation of Chennai as well as the authorities of the City Road Division of the Department of Highways. This encroachment has caused a Bottle-neck for the vehicular traffic of the Service Road. Necessary steps may please be taken to restore the encroachment and clear the Bottle-neck, posing threat to the life of the users of the Service Road, immediately, in the larger interest of the public; under intimation to me. From Wilson Sundararaj.S, No.157, S&P Garden, Nolambur, Chennai 600 095. email ID: [protected]@gmail.com

It is a regular fate of Toll Paid users of NH4 at Battarahalli Junction near Hoodi Cross (Mulbagal - K.R. Puram Section). Though the users of the road has to pay toll of Rs. 15/- per side for a stretch of just 12 Kms, the users have to wait for more than 10 minutes every time to cross the above junction. It is so disgusting that the service road users are not at all bothered about the Highway users. The just keep their vehicles blocked as if they are not bothered about the main road users. I have been complaining about this several times using several modes. Still the authorities are not showing any interest regarding this. I have a suggestion to resolve the problem at above junction. Just close the divider opening in the middle and make two openings 100 feets apart so that there will be no through fare of the vehicles. The service road vehicles may have to just pass 50 feets and take a turn and join the other service road. This is the best solution I can suggest and it will run for long time.

Hi,

We live in BTM 2nd Stage & we take the road which goes is from KAIS colony to Kuvempu nagar bus stand. And there is stretch where slum is there & every time this people will block the road for any reason "some puja or if somebody is died". This people are causing problem to public & nor police is doing something nor the any government body. May be some MLA is supporting them for vote bank. And if we ask them to remove the road block they abuse people with bad language & assault them. And today we were assumed that police is standing their & watching all the people suffering because of some fools.

Iam a frequent traveler on national highway of CHENNAI TO BANGALORE. The road condition
from sriperumpudur to walajapet toll is not at all fit for driving due to lot
of pot holes present every single feet and the road is in the wavy form and
absolutely in pathetic condition. This causes lot of accidents everyday while
driving the vehicles. Moreover this condition remains bad for the past 5 years.
Over bridges are not repaired since many years,
recent rains spoiled them further. Night time travel has become very risky and
life threatening, especially for cars and two wheelers.


Further they also collect Rs-55/- for using such a bad road. Even after complaining
many times to the toll officer regarding the toll road risky and pathetic
condition, there is no improvement. As such, the toll collection should be stopped
immediately and the road requires proper repair and re-laying. Please pay
immediate attention and requesting some sort of action to be taken immediately.

to the responsible director/ government authority kindly please note that i m a regular indian citizen and traveller on national highway of india and a responsible youth of india. this is to bring your department, awake from continous sleep on the issueof what services of roads are being provided to the public who is paying regular travelling fees on toll plazas alloted by you to the contractors. we citizen and public of this area, are facing tremendous problems, no maintenance of roads, no any special services, and hige money is being taken from us.also if you government authorities spare some time and see the condition of kanpur to lucknow roads in night, your national highway is not a highway but a parking spot of trucks right from kanpur to lucknow and kanpur to jhansi. you are kindly requested to look in to the matter, and kindly treat the matter most urgent and imortant otherwise next complaint will be directly to mr. prime minister mr.modi thankyou

Reference is made to Mulbagal - KR Puram stretch of NH75 (Old Madras Road NH 4), a Toll collected Road. It is noticed that there are lot of road humps on this road which are unscientific in nature. Recently, new series of road humps are laid near Hosakote Police Station. It is very difficult to drive vehicles, especially two wheelers to cross these road humps. I urge the authorities and Concessionaire to remove those unscientific road humps and either install a standard road hump or remove them. There are many such road humps throughout the stretch of 81 Km Road including service roads. Many of the road humps are not at all required. I request your good office to take a survey of number of road humps and retain those which are essentially required. Otherwise please take immediate action remove the unwanted and unstandard road humps at once.

The road condtuion is not at all fit for driving on the road due to lot of pit holes and the road is in the wavy form and absolutely flat.This may cause accidents while driving the vehicles.Moreover this condition remains bad since 5 years.As such, the toll collection should immediatele stopped and the road requires propre repair and relaying. Thanking you M RAJAGOPAL

The Service road from Lambha Corner towards Aslali is full of potholes and uneven which is filled with rainwater and it has become very difficult for the Devotees of Sree Krishna Temple to reach the temple in vehicles(four wheelers and two wheelers) and even for pedestals. In monsoon it has become impossible to reach the Temple by the devotees. It is, therefore, requested to take immediate action to resurface by filling the digs /holes of the service road from Lambha Corner to Aslali -Ahmedabad (Gujarat) at the earliest so as to enable the devotees to worship Lord Krishna especially in the coming festival season like Raksha Bandhan and Janmashtami. Your early action in the matter will be highly appreciated. With thanks and regards P.Aravindakshan Nair Trustee & Secretary- Sree Krishna Temple Trust, Bhambharia Kuva, Lakshmipura, Narol-Aslal Highway, Ahmedabad 382 405 Phone:[protected]M) [protected].

toll increase 160% condition very bad road is full of digs & patches when there was no toll road condition was very good, only cemanted road is ok now reliance start working some area pl. take necessary & corractive action thanks & regards hr thakur ph. [protected]

1. Road extension work is going on NH-66, unlike in other area in our area road embankment (earth work) is raised up to 12feet, near to road, residential houses, agricultural lands are available.
2. we lost transportation access to near by agricultural lands and residential houses due to over raise in road..
3. We got information from PIU Villupuram under RTI Act, they saying that Road is raised due to the presence of lake .But we noticed that extended NH-66 runs by touching lakes such as Pachal lake, Salai lake, singarapettai lake, Pappambadi lake, Nangilickondan lake (at Natarmangalam).In these lakes, level of road is only below the lake bund.we cannot understand why unnecessarily they raised the earth work very high in our area.
4. Our lake bund is large and very Strong, Though throughout the stretch of lake, new Road having pipe culverts at Three positions but earth is raised very high.
5. * we request you consider my Grievance Urgent and take necessary steps to reduce the height of road embankment (NH 66) because road work reaches final stage.

hollow, I am living in reject and I m doing import-export business so I have to travel every week to kandala port for my consinemant work and I have to cross waghasiya tool gate near wakaner and that place i feel is insecure always because that people organise there is all unauthorise person and they are always druncked whitch is not allow in gujarat and after there are doing with traveler always problems and speeking bed words and collecting illegal money at late evening from other city peoples ...so please do need full and take action as legal after you check by your self and confamation thanks and waiting for this solution at toll gate ...

I, Kamal Sen, having my vehicle no. UP 51 P 3857 passed the toll plaza at Nawabganj ( district UNNAO - U.P. )while returning to lucknow from Kanpur at 10.08. I paid Rs 60 for my private for Scorpio vehicle but was not issued any receipt for the same. Email id [protected]@gmail.com [protected] / [protected]

Sir,
I am a resident of Bhubaneswar, Odisha & a frequent visitor to Cuttack - Bhubaneswar NH-5. In this regard, I would like to post my complaint on the issue of absence of White line showing the middle of the road & borders of the road which creates a very dangerous situation at nights when nothing is visible clearly on the road & any car might either go below the road or crash into dividers. This is persisting since last 3-4 months now. Earlier, we thought that the new road has been made & the white lines will be drawn shortly but it has now been so many months since no efforts have been taken. Hence, I hereby request NHAI to immediately look into this matter & immediately provide white lines & indicators through NH-5 to enable the people to identify the centre of the road at nights & drive securely.

Thanks & Regards,
Saurabh Jain.

Taking unlawfully Rs.350/= for monthly pass instead of Rs.250/= for private car within a distance of 8 KM from Sonapetya Toll tax gate [on NH-41 --P.S. Tamluk, Dist. Purba-Medinipur, W.B.] Could not show any notification in support of demand and has issued one hand-written receipt as attached

HI,

I was traveling from bangalore to hyderabad on 20 JUN 2014 and around 9 AM have reached bagepalli toll plaza, have paid the toll services and started leaving from the toll gate but suddenly toll gate has been oprated by the concern person in toll both and it has damaged car starting from right wheel of front to end of the car, When i was trying to talk to shift manager his only reply was its a software problem and while having my conversation itself he left from toll plaza with out any intimation, have tried calling on No. provided for emergency service at the toll gate but both the no. provided are not reachable, An embill details including time.ployee over there at toll plaza has just pushed my car in an irrelevent manner when i was trying to have a conversation with him, My only concern is to take a proper action or educate the employee over there atleast to talk politly to the customers travelling in the way.Can you please reach me on [protected] so i can provide all my proofs of the damage and toll plaza


Please let me know regard.
ing the action plan or shal i go with a legal case in consumer court?

Awating for your response


Thanks,

Shiva.

Respected sir; im living in pallikonda sir im a travels driver sir so day by day im going to vellore so much of many to collect in the tool booth sir ...many more complaint sir but no more any action so please action to tool booth and save to farmer life sir ...your do not any action im complaint to cm sir (in pallikonda tool booth).. Thanking you your faith fully ungal nalam virumbi

Dear Sir, This is to bring your attention that on 20th June 2014 I was coming from my home town via Rampur to Delhi. Government is charging toll on Moradabad by pass. The road is neither smooth and nor there are any sign board. Even if you are driving at the speed of 40km/hr on the highway suddenly a bump will be there on the road and you will be surprised that how this has happened. And by the time you come to know that the road is not as per the highway standards your car is already damaged. And for this government want us to give the money to the goons appointed by them at the toll plaza. When I reached toll plaza I asked for the Complaint register from the toll collection boy, he guided me that the complaint register is at main Toll plaza which is 1 Km ahead. When I reached Main toll plaza I asked for the complaint register from the toll collecting boy, he sent me to the Toll Plaza manager. The manager sent me to the NHAI representative (Arvind) sitting there. The NHAI representative said that we don't have any complaint register from NHAI as the toll is outsourced to ILFS. And ILFS has not provided any complaint register to us. When I said how this is possible that you people are running a toll plaza and not having any complaint register and I will put complaint for the same in NHAI. Arvind and his subordinate said you can complaint where ever you want we don't care. Is this the way NHAI appoints the Toll Collecting agencies who are not answerable to the public and does not have any fear even if they are at fault. If it is so than NAHI should answer the same. Due to NHAI fault I got my car damaged. Now who will bear the loss. When NAHI is collecting the toll from us, is it not the responsibility of NHAI to make sure we don't face problem or if the losses occurred than NHAI should bear that? Moreover I am calling NHAI office since morning around 9:30 A.M. till 10:45 A.M. but there is no response neither at the reception nor at the public Grievances ext no 1520. Is NHAI made for the betterment of the roads or to just collect the money from people without providing facilities to the public and moreover NAHI is answerable to the public or not???? Regards Tarun +91-[protected]