Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated May 1, 2024
Complaints 8419
Resolved
212
Unresolved
8207
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3080
1208
+91 11 2507 4200
758
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 417

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
samueln12
from Bengaluru, Karnataka
Report
Copy

Collecting toll free with 2 kms circle

Address:Bangalore, Karnataka

Dear Sir/Madam, We are staying near zuzuvadi, hosur, tamilnadu. When ever we want do shopping or drop friends to busstand at attiibille we are paying toll gate charge at attibille karnataka entrance, even showing the proofs that we stays near to the toll gate. Please do the needfull or guide me to make this complaint to move next level and take necessary action Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AYZ
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ENCROACHMENT OF PUBLIC LAND BY BABITA

Address:New Delhi, Delhi

SUB ENCROACHMENT ON PUBLIC LAND BY MS.BABITA RESPECTED SIR, With due respect, that MS BABITA with the help of MR HIRA LALYADAV, MS URMILA YADAV MR KAILASH AND SOME PEOPLE has been enchroaed the public land /road divider at sarita vihar Mathura road under metro pillar no DP3A . By establishing a separate peer mazar Which was already shifted near metro depot, sarita vihar, Delhi, LONG AGO AS PER DIRECTION OF A CONCERNED AUTHORITY Now...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
EGI23941
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toll on Dasna masuri road

Address:Ghaziabad, Uttar Pradesh

Hi, I travelled on this road last week and observe that few people are collecting toll but some one told me that toll on this road is not legal as govt of india had abolished toll on this 1.5 years back. Can u tell me if toll collection is legal or not. If its illegal request to kindly take action against them.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rites47
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dasna 29/30 Ghaziabad Toll Plaza - Pathetic Collection Staff Conditions

Address:Ghaziabad, Uttar Pradesh

Few days back I crossed the Dasna, Ghaziabad toll plaza, I stopped on the toll, first of all there is all untrained staff, moreover I saw 12-14 years aged kids working on the plaza, so for a National Level authority like NHAI this should be a matter of concern that directly/indirectly they are indulged in child labour. Secondly, when I asked about the authenticity of the staff, they started collecting in group and misbehaved like the Toll...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jayrambhai N Moydav
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ahmedabad - baroda Express way Toll Contract IRB Contract to be cancel

Address:Ahmedabad, Gujarat

Dear Sir, Ahmedabad - baroda Express way IRB Contract department is to be Canceled As beacause they dont provide facility of Any Kints.due to that accident takes place .As per serve Within 3 Days 1 Accident happens in the Range of Ahmedabad baroda 80 Km, Petrolling vechile also not Keep an eye and as per thier charges they dont provide facility and in toll Ticket they do Fraud .At Night many chieft happens but their is no any petrolling...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Publicum
from Delhi, Delhi
Report
Copy

Poor state of Sarita Vihar road under flyover

Address:New Delhi, Delhi

The road under the Sarita Vihar flyover has more potholes than road. After a shower of rain it fills up with muddy water and it is a traffic hazard as one can't judge the depth of water. One doesn't expect such shoddy roads in a city, let alone the capital. If NHAI can't fix roads under their nose, how will they manage other important roads in Delhi?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nanda gonal bogot
from Rajkot, Gujarat
Report
Copy

poor condition of bridge on narmada river at Bharuch

Address:Bharuch, Gujarat

Dear Sir, We have noticed very Bad condition of old Bridge, which is allowed just few months back after repairing the Bridge. So please look in to the matter, If you are going to allow vehicles on this bridge definetly there will be a big accident....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bhagwansingh365
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Encroachment and unauthorized access on NH8 Jaipur Kishangarh Expresway

Address:Jaipur, Rajasthan

Dear Sir There is lot of encroachments and unauthorized access on the Jaipur Kishangarh section of NH8, between Jaipur toll and Bagru stone traders have kept stone stock in NHAI land between Mahela and Bagru two hotels namely Chowdhary hotel have built permanent structures and parking sheds in NHAI Land no action is taken against them which seems that either company or NHAI officials are hand in gloves with the encroachers Unauthorized...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
stsag97
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancel of toll & urgent maintenance of nh-4 pune-satara maharashtra road

Address:Satara, Maharashtra

Sir
I am from pune i daily travel on pune -satara highway via anewadi & ked shivapur toll both.Current status of highway is no road on highway only large pathhole, diversion, no any notice board, ambulance etc.But contractor has taken toll fee from customer that is illegal.Please check the road condition & one time travel by using comman man vehicle, actually lots of people dead on this bad third class highway.I think lots...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Bangalore Rural, Karnataka

Hi, We recently travelled from Hassan to Bangalore. Toll person is still giving chocolate instead of proper change at Nelamangala toll. As per the Supreme court decision, tolls have to render proper change at Tolls, else they can be imposed fine upto 10lakh INR. Please look into this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradeep.mce
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two wheelers travelling in middle of lanes on National Highways

Address:Bangalore, Karnataka

Hi, Now a days there are many two wheelers which are capable of reaching 100kms/hr easily. They cause huge problems in the highways. If the highways is 4 lane (2 lanes each side), the 2-wheelers travel in middle of the first lane which cause huge problem to cars, buses. 2-wheelers travel in range of 60 to 90km/hr and this becomes a problem to change lanes repeated. As far the toll cost for 2-wheelers is free and the problem is caused to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Godschild
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Encroachment of the Service Road running parallel to the Chennai Bypass Road by Vasanth Apartments - reg:

Address:Chennai, Tamil Nadu

The owners of Vasanth Apartments, bearing Door No.4, T.T.Mathew Road, Chennai-58, situated at the junction of the Underpass which connects the Service Roads running parallel to the Chennai Bypass Road, at Mogappair West and Athipet East, respectively, have encroached nearly 1/4th of the breath of the Service Road; in collusion and connivance with the authorities of the Corporation of Chennai as well as the authorities of the City Road Division...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Keshava Murthy K
from Bengaluru, Karnataka
Report
Copy

Battarahalla Junction - Daily Trouble.

Address:Bangalore, Karnataka

It is a regular fate of Toll Paid users of NH4 at Battarahalli Junction near Hoodi Cross (Mulbagal - K.R. Puram Section). Though the users of the road has to pay toll of Rs. 15/- per side for a stretch of just 12 Kms, the users have to wait for more than 10 minutes every time to cross the above junction. It is so disgusting that the service road users are not at all bothered about the Highway users. The just keep their vehicles blocked as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sub1983
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Road Blocking

Address:Bangalore, Karnataka

Hi,

We live in BTM 2nd Stage & we take the road which goes is from KAIS colony to Kuvempu nagar bus stand. And there is stretch where slum is there & every time this people will block the road for any reason "some puja or if somebody is died". This people are causing problem to public & nor police is doing something nor the any government body. May be some MLA is supporting them for vote bank. And if...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deeplak
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding worst toll road condition

Address:Erode, Tamil Nadu

Iam a frequent traveler on national highway of CHENNAI TO BANGALORE. The road condition
from sriperumpudur to walajapet toll is not at all fit for driving due to lot
of pot holes present every single feet and the road is in the wavy form and
absolutely in pathetic condition. This causes lot of accidents everyday while
driving the vehicles. Moreover this condition remains bad for the past 5 years.
Over bridges...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
amit533
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad condition of roads in between kanpur and lucknow and kanpur and jhansi

Address:Kanpur, Uttar Pradesh

to the responsible director/ government authority kindly please note that i m a regular indian citizen and traveller on national highway of india and a responsible youth of india. this is to bring your department, awake from continous sleep on the issueof what services of roads are being provided to the public who is paying regular travelling fees on toll plazas alloted by you to the contractors. we citizen and public of this area,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Keshava Murthy K
from Bengaluru, Karnataka
Report
Copy

Unscientific Road Humps

Address:Bangalore Rural, Karnataka

Reference is made to Mulbagal - KR Puram stretch of NH75 (Old Madras Road NH 4), a Toll collected Road. It is noticed that there are lot of road humps on this road which are unscientific in nature. Recently, new series of road humps are laid near Hosakote Police Station. It is very difficult to drive vehicles, especially two wheelers to cross these road humps. I urge the authorities and Concessionaire to remove those unscientific road humps...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu

The road condtuion is not at all fit for driving on the road due to lot of pit holes and the road is in the wavy form and absolutely flat.This may cause accidents while driving the vehicles.Moreover this condition remains bad since 5 years.As such, the toll collection should immediatele stopped and the road requires propre repair and relaying. Thanking you M RAJAGOPAL...
Helpful
3 other people found this review helpful
3 found this helpful
11 Comments
Report
Copy
A
Arvind Pookattil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request to level/resurface the Service Road from Bhambharia Kuva to Sree Krishna Temple, at Lakshmipura-Narol Aslali Highway

The Service road from Lambha Corner towards Aslali is full of potholes and uneven which is filled with rainwater and it has become very difficult for the Devotees of Sree Krishna Temple to reach the temple in vehicles(four wheelers and two wheelers) and even for pedestals. In monsoon it has become impossible to reach the Temple by the devotees. It is, therefore, requested to take immediate action to resurface by filling the digs /holes of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hr thakur
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst condition of road

Address:Palwal, Haryana

toll increase 160% condition very bad road is full of digs & patches when there was no toll road condition was very good, only cemanted road is ok now reliance start working some area pl. take necessary & corractive action thanks & regards hr thakur ph. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy