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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Feb 20, 2024
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National Highways Authority of India [NHAI] Phone Numbers

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+91 11 2507 4100
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+91 11 2509 3507
+91 11 2509 3514

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National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
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India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 419

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L
leonanjalo
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Messy NH-4-Thw worst Road in Chennai

The Roads leading from SenneerKuppam to Saveetha dental college on the NH-4 (the service lane) the commuters (across all vehicles) are finding it very difficult to travel and we are not able to drive at all on the service lane, just to avoid this road, we would have to take a big deviation to reach Saveetha or to travel on the NH-4, and due to the road condition the traffics are piling up so badly during the morning hours, requesting an action...
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venkat_ritch
from Visakhapatnam, Andhra Pradesh
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Over bridge is not repaired since many months

Address:Visakhapatnam, Andhra Pradesh

Dear Sir, When travel Icchapuram(AP) to Visakhpatnam(AP), we cross two rivers Vamsadhar and Nagavalli. Over bridges over them, are not repaired since many months. Recent rains spoiled them further. Night time travel on these bridges is very risky, especially for cars and two wheelers. I advise NH-5 authorities to do patch work on them at regular intervals. Thanking you Prof NB Venkateswarlu [protected]...
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M
Mochan Mishra
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehavior by toll collecting person

Address:Palwal, Haryana

with reference to: Srinagar toll plaza, Palwal, NH2, trans no.7GBD0196, ticket no. 0158, lane DM7, dated[protected], time 7:22, the person who collected the toll did not give back right amount, when we asked for money he verbally misbehaved also when we tried him to realise his mistake, other persons working there gathered and started physical misbehaving. when we asked for complaint book, they said book is at toll plaza office . when we...
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A
amar9766
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR CONSTRUCTED ROAD LEADING TO ACCIDENTS

Address:Beed, Maharashtra

Sir, I am currently traveling on State Highway 156, NH 211 road this is from Ambajogai city to Lokhandi sawargaon . I hVe been traveling on this road frequently past few months, quality of the road is fast deteriorating. I am very sure this road was laid not too long ago but now complete asphalting has gone and road is in complete mess being hazardous to travel. Number of accidents occured due to this . Need to understand what measures...
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dineshkumarpaliwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal selling of biscuits at Toll Booths

At the toll booth, toll fee of Rs. 65/- is payble. Usually the staff available at booth does not give change of Rs. 5/-. They always insist to take biscuit packet in lieu of Rs. 5/-. Whenever consumer have change they take it otherwise they don't give change and misbehave to the consumers. On 03.11.2013 I was going from Udaipur to Chittorgarh and I have been pressurised by the toll staff to take the biscuit even they were having change...
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Vijay Baba Natarjan
from Gurgaon, Haryana
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fleecing local residents by new contractor at vanagaram toll plaza near chennai

Address:Chennai, Tamil Nadu

Since june 2013 the new contractor incharge of vanagaram toll plaza is denying concessional monthly pass to commuters who have been availing the same at the rate of 200 rs.they are charging 890rs 25 trips which is more than 4 times the rate just the previous month.they are misquoting some go and are not giving a clear reply to our querries.has the ministry changed rules suddenly or are the contractors taking local residents for granted......
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ROHIT PANCHAL
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chocolates used inlieu of 1 or 2 Rs.

Address:Ahmedabad, Gujarat

Dear Sir / Madam,

I have been seeing is at several Toll Plaza that Choclates are been forcefully used in lieu of 1 or 2 Rs.change.

For example at "AHMEDABAD RING ROAD INFRASTRUCTURE LTD.", RANASAN TOLL PLAZA
(Ref. : KM. of ROAD 17.076 to 42.594)

Toll charge here for single journey is 24 Rs. In last 15 days; I had crossed this toll booth not less than 4 times. And always they either...
+1 photos
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Address:Mumbai City, Maharashtra

sir i travelled recently to goa last month and the condition of road from satara to pune is worse, also toll is being collected for six laning even though work is not complete. the roads where there is diversion is horrible and filled with big potholes. Also, the toll reciept does not mention vehicle no. on reciept and hence tough to make any claim against toll agency. the toll agency should print Vehicle no. if insisted by owner of car....
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H
Harshh2121
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage of road

Address:Surat, Gujarat

Dear sir, I here by inform you that surat to ankleshwar highway no 8 is damaged so badely it may done accident on road there are one feet deep hole on road so that it will be more Denver to whicles on road also. There is a three lane in highway but only 2 lane is useful because third lane is used for parking by transport trucks. The transport truck is not allow in first lane but they always not follow this rule and officers do not fine...
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3
38932878
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land issue over NH5 extension

Address:Guntur, Andhra Pradesh

Dear Sir, My Name is Prabhakararao Moparthy. This is regarding with land issue related to NH-5 road extension near manasasarovar Guntur pincode 522509. We lost 20cents means 20% of acre but the serveyers made it as 10cents. They given that as assumption without entering in land. Last year my parents applied for survey by revenue dept guntur but it was cancelled due to unexpected rains. This year in july also we applied for survey in guntur...
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dineshsantony
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Condition of NH 47 is very bad in Nagercoil-Kaliyakkavilai stretch.

Address:Kanyakumari, Tamil Nadu

The condition of NH47 road from nageroil to Kaliyakkavilai is very bad, which consumes lot of time while travelling through the read. This road leads to hospitals like KIMMS and Medical college Trivandrum, due to the poor road conditions the commutation/transportaion of accident victims and other persons with serious illeness is affected, which causes life losses and other permanent illnesss. This is also creating a problem or nusiance...
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K
kothari sunil
from Abu Road, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

condition of toll tax road n.h. no 8

Address:Udaipur, Rajasthan

dear sir, as yesterday i went ahamdabad from udaipur (raj). i used to go Ahd due to my daughter treatment. . i am surprised that road condition from prasad to rishabdev is so dirty that you cant drive . as you are charging too tax. as well as from shamlaji to himatnager is also not good thir you also taking toll tax. as you see the speed braker whether that was in norms as daily from udaipur 10-15 or more patients went for treatment to...
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K
kothari sunil
from Abu Road, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toll road condition

Address:Udaipur, Rajasthan

dear sir, yesterday i went to ahd from udaipur (raJ) i have paid rs 75/- toll at near prasad. for return . i am surprised that your offiser is sleeping in office .From last 2 months the road from prasad to rishabdev is so dirty that you cant drive. As sup-rim. court give direction that if road is not proper then no toll tax will be charged.... as the same position from shamlaji (gujrat) to himatnager road was not proper as well as speed...
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Ashok Attri
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toll Tax rates are very high

Address:Palwal, Haryana

Dear Sir,


this is to be informed to you the toll tax rates is very high on Mathura Road (NH-2) near Villager- Mitrol, Distt-Palwal (Haryana), and road condition is very bad all road have cracked and there is no street light and no any ambulance facility. Minimum charges of Car is Rs. 85/- (Single), Rs. 125/- (Multiple journey). so please consider it and do some solution after check on your hand.br...
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vadiraj77
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Killer speed breakers in rural stretch of NH 218

Address:Dharwad, Karnataka

I was traveling on the NH218 between Hubli and Bijapur last weekend. Was thrilled with the improvements and new laid highway. My joy was short lived as I began to discover the highway becoming more and more dangerous and life threatening to drive. The speed breakers laid down on this stretch are ridiculously unscientific and un-imaginably dangerous. Not only there are no indications of the speed breakers worse even is the dangerous manner...
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Anand_MSIT
Sep 27, 2022
This thread was updated on Sep 27, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Collecting outstation monthly pass fee for the local users

Address:Kanchipuram, Tamil Nadu

I have sent this clarification to many persons on NHAI , but i have not received any response. I feel very bad . That is the reason i am sending this issue in this site. And advance thanks for your answer.

I have a Tamil Nadu registration Car.(Registered in Trichy City RTO TN45 ). I have changed my work place from Trichy city to Chengalpattu city. (Chengalpattu RTO- TN19)

I am going to office daily via Paranur...
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Ahmer Zain
from Noida, Uttar Pradesh
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Offroad like road conditions in NH 80

Address:Bhagalpur, Bihar

NH 80 in bhagalpur bihar..i guess is the worst road in this whole world..it has a load of trucks similar to major expressways but the road is completely broken... 30km strech in done in 3 hours...it is depressing n disgusting! the commuters are just helpless...no one is there to help them....Considering the load of vehicles it should be a 4 laned expressway ....
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H
honeyanmol
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damage of NH 1A

Address:Samba, Jammu and Kashmir

This is to inform you that in district samba ,just 4 km appxt. from samba city towards jammu city at village nanak chak, NH 1A passes over a nallah.There is provision of drainage of water during rainy days under NH 1A in the nallah.but the nallah has been filled by some people,due to which drainage of water has been blocked and flood becomes diverted towards left side of nallah.The flood comes over NH 1A due to which NH 1A may be damaged....
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G
gungun21
from Noida, Uttar Pradesh
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arbitrary increase in toll tax

Address:Ghaziabad, Uttar Pradesh

I m daily commuter of delhi hapur and passes through dasna toll plaza. earlier the charges for lmv was Rs 15 for one way and Rs 20 for both ways.from last week they have increased the both way rate to Rs 30. There is no system for monthly passes for those who are resident other than neraby that place. We demand the authority to bring back the earlier rates so that we are not burdened with this unwarranted increase...
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पदम् गोस्वामी �
from Rajgarh, Himachal Pradesh
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TOLL TAX TAKEN FROM defence personnel

Address:Solan, Himachal Pradesh

Toll Exemption
Sir,
1. I am an active soldier in Indian Armed Force. On 13 jun12 at 0618 hrs. while i was on my way from kalka to kasauli.i was in hired taxy , at kalka parwanoo Tollway : chandigarh shimla highwya via kalka on production of my service identity card i was forced to pay the toll tax, where as i showed them that in their exemption list it is mentioned that for defence personnel on production of the same are exempted...
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