National Highways Authority of India [NHAI] Complaints & Reviews

Dear sir, As a responsible citizen i feel the pain when i see the way electricity is wasted for the lights on the highways. I feel this because our officials do not know how to utilize the day light we have. I see that the lights are not switched off on the highways upto sometimes 7.30am and they are on by 5.00pm in the evening which is a total wastage of power in an otherwise power deficient country. This is nothing but total irresponsibility.which...

from 18.03.2015 since the contractor of toll plaza at NH-2 KM. 225 TUNDLA, operating staff is misbehaving very rudely with all the passengers on root. There is very long que every time and takes 15 minutes to 60 minutes to cross toll plaza. Local news paper have published news of such concern....

Dear Team, Kindly register my complaint regarding NH-58 in very bad condition.On daily basis an accident took place on NH-58, but no one is taking care of this. More than a year has passed there is no repair on the highway and no traffic rules are taking care. Team it's my humble request, kindly repair the road so that people don't loose their life. On this NH-58 I lost my Father in a road accident due to bad condition of roads...

Illegal charge is being demanded in a coercive manner.Please take the corrective action as well as make my money refunded ( Since it has been collected . Would you please clarify the toll charges and why the vehicle passengers are facing the misbehaviour conduct !!...

As per your guideline only the distance between two toll gates on a national highway should be mininum 60 kms and the distance between panipat toll gate and karnal toll gate is less than 30 kms. Why is it so ? Is it not against the guidelines?...

THIS ARTICLE PUBLISHED IN HINDI NEWS PAPER Nav Bharat Dt 09.01.2015 about NHAI 69 BHU-SAMPADAN Zingabai takali but today Dt 13.03.2015 not taken any action for BHU-SAMPADAN by nagpur collector office or NHAI department .when will follow nagpur district guardian minister and maharashtra state energy minister MLA order for NHAI 69 BHU-SAMPADAN.i send NEWS paper cutting photo....

I had travelled from jaipur to ajmer on 3rd Feb 2015 by my Car No RJ-14 CT 5147 . i was made to pay toll tax at Jaipur Plaza as well as kishanghar plaza @ Rs. 95 each .Subsequently I came to know that toll tax is required to paid only at jaipur Plaza and no toll tax to be paid at kishanghar plaza .There is no prominent board to indicate that toll plaza receipt given at jaipur plaza is valid for kishangarh plaza also .Nor did the toll collectors...

It was agreed that on Saturdays & Sundays the toll won't be charged at Kamothe toll plaza, Navi Mumbai. Still the incharge are collecting toll, if we agrue they do not collect & laugh. Could you please look into this & put a hoarding/banner informing that the toll won't be charged on Saturdays & Sundays....

ON 04 OCTOBER 2014 I WAS TRAVELLING FROM DELHI TO GOHANA VIA ROHTAK. THE TOLL PLAZA ON ROHTAK - PANIPAT ROAD NEAR ROHTAK DIDN'T ALLOWE ME AND HARRASSED ME I SHOW THEM A COPY OF LETTER ISSUED BY NHAI AND I AM EXEMPTED. BUT THEY DIDN'T LISTEN. I SPENT ALMOST ONE HOUR BUT YOUR STAFF DIDN'T BUZZ. SHIFT INCHARGE MR SUBHASH ALSO MISBEHAVED. I HAD TO PAY UP ONLY THEN I WAS ALLOWED. I WAS TRAVELLING ON 9 FEBRUARY 2015 I HAD TO GO THROUGH THE SAME. ...

Respected Sir Here with I am sorry to say that some of the-toll barrier under your company violating the order regarding exemption of toll tax from vehicle carrying physically disable person. As per my knowledge a vehicle carrying disable person with disability of more than 40% are exempted from toll tax at all toll plaza under NHAI country wide. Here I want to share with you the harassment faced by me while travelling on NH-! JATL PlAZA-...

To, The Executive Engineer, National Highway Sub Division Kannur Subject: Illegal construction I am resident of Thana.This is to bring to your kind attention to the ongoing construction on a plot near to Speciality Hospital (Building # KA 4, 5, 6) and in between Juno Automobiles (Building # KA 7) and Hotel Ruchi (Building # KA 10) with Survey No 4/13 RSNo 610 .Construction of commercial building are in full swing on the plot.I...

Dear Sirs, This very serous complaint, with regards to NH8 Bharuch section. Since 10 year and above, the national highway bridge on Narmada River is in very very bad condition and you Yourself check what is going on? Always traffic jam and take 3 to 4 hours to clear that bridge. Why???? It seems that there is no responsible authority who can take care of and all private cars ans taxis are using Golden bridge. Why???...

We are forced to pay Toll Tax even we stay in 5 Km of range of Toll Plaza, Location Bhiwadi, and the people say that you stay in Society so you have to pay Toll tax whereas in same range people who stay in local their own residence they do not have to pay so why we?? Whom should I ask this I do not know, Manny people like me are suffering on this can anybody help me out....

Dear sir, 1. I am a serving army officer, as per indian tolls act, army pers are exempted from paying user fee on production of valid identity card. 2. Some toll plazas are entertaining the same but some are not. one of them not accepting the exemption is toll plaza at kurali. i had shown them the identity card also. however they insisted that they have got instructions that army pers will have to pay if they are travelling in their...

ON 11 JAN 15 WHILE I WAS DRIVING ON NH-7 TOWARDS BANGALORE, INSPITE OF SHOWING MY DEFENCE I CARD, A PERSON CALLED YUVRAJ INSISTED THAT I WOULD NEED TO PAY THE TOLL CHARGES AS I WAS NOT IN UNIFORM.I URGED HIM AND ALSO SHOWED HIM A COPY OF THE LETTER FROM GOVT OF INDIA STATING THAT DEFENCE PEOPLE NEED NOT BE IN UNIFORM TO AVAIL THE EXEMTION, HE STILL DID NOT AGRY AND ACTUALLY HARASSAED ME BY NOT ALLOWING ME TO PASS BY AND WASTED MY PRECIOUS...

Misbehaviour of toll person dasna with female travellers. Tried to pull my husband out of car and forcefully put baracading infront of car. NHAI needs to take actions against them as they moreover behave like Gundas...and threatend people too....

Respected Madam/Sir, If NHAI does not have funds; please ask me directly but stop harassing people on the highways. First thing, Ludhiana-Pathankot Highway is not in good condition and the toll charges are so much that you would prefer to walk rather than pay your charges. Here is what happened on 30th of December 2014. I came out on Ludhiana Highway and then you have this toll summary: Soma Isolux NH-one Tollway Pvt. Ltd, Ladowal,...

NH 47 Paliyekkara tollbooth Thrissur, KERALA refuse to give exemption of toll fee for ex service man.
They are saying that their is such an act for ex-service man thereby the company forces the ex-service man to pay the tool fee.
Please take necessary action against this problem....

Respected sir, As we are living in the borders of NH5. we are frequent commuters to nellore via NH5. we undergo three toll gates 1.sullurpeta 2.Gudur 3.venkatagiri all these 3 tolls doesnt allow us to get a 2 way toll ticket. it would be greatful to you, if the tolls are given for two way service at once....

iam trvelling in a call taxi from madurai city in tamil nadu to thirumangalam (20 kms from madurai), we are using the state highway only, before 1km of thirumangalam comes the nhai user tool booth(location--at km18652 on nh7 near village kappalurin madurai district). in the tool booth they are collecting toll amountfor vehicles going to kanyakumari, . there is a court verdict that they should not collect toll amount for vehicles using the...