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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Feb 20, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3075
1203
+91 11 2507 4200
757
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 9

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A
anil4912
from Ahmedabad, Gujarat
Jul 3, 2023
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Service road drainage slab became deadly risky

Address:230 + 250, Nagpur - Ratnagiri National Highway between Narasinhgaon and Kuchi in Zurewadi-Kavathe Mahankal (District Sangli)

On Nagpur - Ratnagiri National Highway between Narasinhgaon and Kuchi in Zurewadi-Kavathe Mahankal (District Sangli). Big slab of Drainage got collapsed near Hotel Raanmala, opposite Hotel Maharaja. And which becomes more dangerous as this is crowded place in the evening for common man who needs to travel from their....
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H
Harishurs
from Bengaluru, Karnataka
Jul 2, 2023
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Toll charges double

On 1/7/23 i was travelling from Bangalore to Mysore, i have been toll charges twice both Entry & Exit. Toll Employ were not helpul
Rs:165 TXID:3561110N[protected] @ Entry Level( Bangalore)
Rs:155 Tx: 0010032307011808577613...
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I have 2 fast tags associated with one vehicle. On 1st june 2023, at mathura toll plaza, toll of 160 rs was collected twice for the same vehicle.

Toll collected at 11:13 am details
Transaction id: 0100A[protected]

Transaction id at 11:15 am: 0100A[protected]

Both these were collected for 1 vehicle only.

Kindly take appropriate action...
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S
S.P. Rana
from New Delhi, Delhi
Jul 2, 2023
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Broad day light Daketi by Toll Collection agency need refund

Address:A-193A, Raju park Devli -110080

To,
National Highways Authority of India (NHAI)
New Delhi Date: 22.06.23

Sub: Broad Day light Daketi by Toll Collection Agency

Dear Sir/Madam,

Thanks with regards, I wish to state that I am S.P Rana Chairman of N.G.O. On 20.06.23 I went to Meerut for a meeting with the senior officers of the Administration of Meerut.

After finishing the meeting when I was returning...
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The person at Murthal toll plaza misbehaved and talked in an inappropriate manner and even after showing the I'd card and was on duty still he deliberately cut the toll tax by typing the car details in the system.strict action should be taken against it and the same should be informed through email. The card details are ford ecosport HR04G6542 and time is 0610hrs....
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V
Ved_Pharma
Jun 30, 2023
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Long que and No 100 meter yellow line on toll plaza

Address:Nashik-Sinnar Tollways Ltd. Shinde village, Nashik, Maharashtra

Nashik-Sinnar Tollways Ltd does not follow the NHAI rules for more than 100meter que and 10 second wait time. There is no 100meter yellow line on either side of toll plaza. Toll plaza employees are misbehaving while asking to follow the NHAI rules. In peak hours, there is long ques and wait time is more than 15 minutes usually, but toll management not opens the gates. Forcefully they charge the toll after waiting in que for more than 15 minutes....
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G
Ganesh Suba
from Bengaluru, Karnataka
Jun 28, 2023
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Black listing despite Rs 800 balance in fastag and 600 balance in airtel payment bank

Address:airtel payment bank

Airtel payment bank made debit freeze of my fastag with tag id 34161FA820328AA205BFE820 for vehicle KL16J7234 on 16 jun 2023 with sms stating "for your safety we have restricted a/c and resuming a/c change mpin...". this unilateral action took me by surprise and it would have caused unnessesary trouble to me and to other fellow toll users had i travelled as I had enough balance. this kind o[censored]nilateral freezing of account is never heard of...
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G
girishkrailkar
from Thane, Maharashtra
Jun 27, 2023
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Complaint about toll plaza staff near Dewas / Ujjain MP

I along with my 3 friends was travelling from Indore to Ujjain on 24th June. We were crossing one of the toll plaza near Dewas on the road (photo attached) when one of the staff behaved very rudely with us. He used improper words and started shouting.

When we tried stopping him, he became very aggressive and tried to damage my car by his hand. He was wearing thick bracelet and with that he damaged my front door. The door has...
+1 photos
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R
Rvmailam
from Tindivanam, Tamil Nadu
Jun 26, 2023
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NH45 road is poor and damage

Yesterday iam travel to car in tindivanam to Chennai NH45 road is do not maintain, lot of hole on the road,...
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B
Boooi
from Bhiwadi, Rajasthan
Jun 25, 2023
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Bhiwadi Toll plaza

Please remove the toll plaza from bhiwadi Alwar road it is a very big problem for residents of bhiwadi as we have to pay 80 rs for traveling in bhiwadi itself and it's not fine so plese remove the toll or shift it somewhere else...
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N
NITHISHKUMAR T
Jun 24, 2023
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Debiting an amount without crossing toll

I have gone to Thoothukudi before 2 weeks. But now PUDURPANDIYAPURAM TOLL has debited Rs:40/- today(24/06/2023) (11:29 Pm).so I'm kindly requesting you to check and solve the issue....
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R
Rajesh2191
Jun 24, 2023
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Toll deduction*unauthorised

Address:Kaveri Nagar, Bangarpet

False toll deduction from my fasttag at Nelamangala toll, Bangalore
TxnId:[protected]aP
Tag id-34161FA820328E402B3B9E60
Barcode no. [protected]
Car no. KA41M6549
Our car is home from past two months not moved an inch from my home in village. But don't know toll deducted....
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Address:Guwahati

Sir/Madam
With reference to the subject above I would like to inform you that my account was debited for Rs65 on 21.6.2023 by madanpur toll plaza(reference no-0010032306212311162416) and Rs45 was deducted on 22.6 2023 showing that I have crossed Galia toll plaza on22.06.2023(reference no-378012001220623032927).However both the transaction has been unauthorized transaction and I haven't crossed d mention toll gate with the above mentioned...
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Address:Guwahati

Sir/Madam
With reference to the subject above I would like to inform you that my account was debited for Rs65 on 21.6.2023 by madanpur toll plaza, Assam(reference no-0010032306212311162416) and Rs45 on 22.6 2023 showing that I have crossed Galia toll plaza on22.06.2023(reference no-378012001220623032927).However both the transaction has been unauthorized transaction and I haven't crossed d mention toll gate with the above mentioned...
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S
Surajjagtap9970
from Pune, Maharashtra
Jun 24, 2023
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Jewar toll plaza management

Driving through the Yamuna expressway. From Maharashtra to Delhi.
@Jewar Toll plaza one of Vehicle Which is traveling And Standing In front me for Toll Payment.
Due to Toll plaza payment gate way. The required amount has been deducted from vehicle. But System not showing in Toll Booth. After More than 5 minutes wait I'm asking for Responding Officer. Which is Not available At site. Security Behaving Like They are not Passing...
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S
shajisbg
from Palakkad, Kerala
Jun 21, 2023
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Gundaraj in Paliyekkara toll in Thrissur Dist of kerala state

Address:Palliyakara toll, thrissur dist of kerala state

I was travelling in car KL49M1959 today 21/06/2023 from palakkad to kochi . At 7.48 am I crossed palliyakara toll which is thrissur District of kerala state. Rs 90 was deducted from my account as I crossed the toll. The one of the staff threw a drum I front of my car as if I did not pay the toll amount. My front bumper got damaged. Photo is attached for reference. As I was travelling urgently for an hospital case I did not stop for an argument...
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Y
Yashasvi Gaur
Jun 20, 2023
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Irregularities on NH-7

The government is claiming a remarkable completion of 344km of NH-7 but I want to know that making a toll gate completes the highway.
Their is service no these road, no proper demarcation are their. If you try to complaint at the roll boths, the government or the thekedars have placed Gundas over there. Even the toll gate has no markings, no yellow lines, no proper management of cash lines and fast tag, no clearance of traffic if time...
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Hi, i was in a cab n crossing badarpur border toll tax booth. But the server was this slow that it took 10min to complete the process and which messed up my schedule as i have catch the train....
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S
Sumit Rekhi
from Mumbai, Maharashtra
Jun 14, 2023
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Potholes on service road at Bavdhan Pune

Hi,

There are potholes on service road at Bavdhan, Pune. The exact location is marked on the attached map FYI.

Pls address as monsoon is near and these potholes will create issue as lot of school buses ply from this service road.

Google maps coordinates 18.[protected], 73.[protected]
Service road from HEMRL towards Bavdhan - near Carwale or Durga Dairy on the service road.
br...
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A
avinayakam
Jun 13, 2023
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Tollgate collection reg

Address:A .VINAYAGAM 22-267/5 lawyers’ colony CHITTOOR AP 517001

INR 120 toll paid from IDFC FIRST Bank Tag 3XXXD500 for vehicle no. AP05AB7288 at ANAAZ on 13/06/23 04:48. Avbl. Bal.: INR290.
How is that possible when I crossed Gadanki at 5.00 pm on 12-6-23 and returned after 10.30pm same day to collect onward ₹120 at 04.48 am 13th?
Where is ANAAZ ?...
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