National Highways Authority of India [NHAI] Complaints & Reviews

False toll deduction from my fasttag at Nelamangala toll, Bangalore
TxnId:[protected]aP
Tag id-34161FA820328E402B3B9E60
Barcode no. [protected]
Car no. KA41M6549
Our car is home from past two months not moved an inch from my home in village. But don't know toll deducted.

Sir/Madam
With reference to the subject above I would like to inform you that my account was debited for Rs65 on 21.6.2023 by madanpur toll plaza(reference no-0010032306212311162416) and Rs45 was deducted on 22.6 2023 showing that I have crossed Galia toll plaza on22.06.2023(reference no-378012001220623032927).However both the transaction has been unauthorized transaction and I haven't crossed d mention toll gate with the above mentioned time
This is for your information that I have passed through the toll plaza on 21.6.2023 at 6:05 pm and Rs130 was deducted as toll fee which was the authorised amount to be deducted.The other two transactions of Rs65 and Rs45 was unauthorized deduction.
Moreover waiting time at the mentioned toll plaza was more than 5 minutes and when I requested the staff to expedite, they misbehaved with me informing that no fixed waiting time is mentioned as per NHAI rules at toll plaza.
I request you to kindly refund my amount at the earliest and take action against the toll plaza immediately.
Otherwise I will be compelled to approach court for justice.
There has been several complaints in the past against the same toll plaza for unauthorized deduction.

Regards
Arup Jyoti sarma
Vehicle no-AS01EV0787
Acc-[protected]
Mobile no-[protected]

Sir/Madam
With reference to the subject above I would like to inform you that my account was debited for Rs65 on 21.6.2023 by madanpur toll plaza, Assam(reference no-0010032306212311162416) and Rs45 on 22.6 2023 showing that I have crossed Galia toll plaza on22.06.2023(reference no-378012001220623032927).However both the transaction has been unauthorized transaction and I haven't crossed d mention toll gate with the above mentioned time
Please also note that waiting time at toll plaza was more than 5minutes even where there was no rush.When I asked toll employees to expedite, they misbehaves with me saying that there are no such waiting time fixed in toll plaza.
I request you to kindly refund my amount at the earliest.
If matter not solved at the earliest I will be compelled to take the matter to the court.There has been previous complaint by the customers in recent times for unauthorized deduction.Plz look into it on priority basis.
Regards
Arup Jyoti sarma
Vehicle no-AS01EV0787
Acc-[protected]
Mobile no-[protected]

Driving through the Yamuna expressway. From Maharashtra to Delhi.
@Jewar Toll plaza one of Vehicle Which is traveling And Standing In front me for Toll Payment.
Due to Toll plaza payment gate way. The required amount has been deducted from vehicle. But System not showing in Toll Booth. After More than 5 minutes wait I'm asking for Responding Officer. Which is Not available At site. Security Behaving Like They are not Passing the vehicle. Saying that Go back and Come in Another Lane for Tarrife Payment.
Shame On toll plaza management. 0 Rating For Toll payment.

I was travelling in car KL49M1959 today 21/06/2023 from palakkad to kochi . At 7.48 am I crossed palliyakara toll which is thrissur District of kerala state. Rs 90 was deducted from my account as I crossed the toll. The one of the staff threw a drum I front of my car as if I did not pay the toll amount. My front bumper got damaged. Photo is attached for reference. As I was travelling urgently for an hospital case I did not stop for an argument with the staff.
I had heard lot about this kind of goondalism in palliyaraka toll today I witnessed it.
Please take strict action against the staff and please arrange Rs3000 for my bumper repair.

The government is claiming a remarkable completion of 344km of NH-7 but I want to know that making a toll gate completes the highway.
Their is service no these road, no proper demarcation are their. If you try to complaint at the roll boths, the government or the thekedars have placed Gundas over there. Even the toll gate has no markings, no yellow lines, no proper management of cash lines and fast tag, no clearance of traffic if time is plus, no notification of rates, no information of changes in rates.
If possible try and improve

Hi, i was in a cab n crossing badarpur border toll tax booth. But the server was this slow that it took 10min to complete the process and which messed up my schedule as i have catch the train.

Hi,

There are potholes on service road at Bavdhan, Pune. The exact location is marked on the attached map FYI.

Pls address as monsoon is near and these potholes will create issue as lot of school buses ply from this service road.

Google maps coordinates 18.[protected], 73.[protected]
Service road from HEMRL towards Bavdhan - near Carwale or Durga Dairy on the service road.

Thank you.

Regards,
Sumit Rekhi

INR 120 toll paid from IDFC FIRST Bank Tag 3XXXD500 for vehicle no. AP05AB7288 at ANAAZ on 13/06/23 04:48. Avbl. Bal.: INR290.
How is that possible when I crossed Gadanki at 5.00 pm on 12-6-23 and returned after 10.30pm same day to collect onward ₹120 at 04.48 am 13th?
Where is ANAAZ ?

Kindly remove or shift kherki daula toll plaza as it coming between residential area. Due to which long traffic jams and high pollution which is affecting habitat area. Gurgaon people had already paid toll amount for 15 years

Concession is available at all toll plazas across India on showing your identity card by a soldier of the Indian Army. But Ganaur (Sonipat, Haryana) toll plaza is the only toll plaza where they are not given exemption and they are also misbehaved with them. I request you to look into this matter. You will be very kind. An Indian soldier.

Miss behaved
They charge agenst rti guidline about long queue and long time waiting...

The authority are making fool, saying only vip pass are allowed but every single car is going through that lane
If it goes in like this how will India progress stupid ###

Really wanna leave the country and never come back...cause if all this things

Sir, My fast tag amount deducted by date 8/6/23 time 6:00:50 un nesesury
I am local resident in toll area but why deducte amount my fast tag account first time

We are going Delhi to karnal on[protected] around at 9.30 pm on murthal toll plaza staff misbhive with us. Our vichcle no is HR49B0055 and we a fasttag on this vichle. And our fastag is active and also have sufficient balance. But toll plaza staff jitender kumar misbhive with us and said your fasttag is blocked. We we say call your manager. Manager is not come. Manager name is didar singh.

Name- Sandeep dhanday
[protected]br...

We are travelling from Dharapuram to Ottanvhatram bypass road.We witnrssed 3 narrivades nwfpre paraipatti village with no signage/coloration of red/yellow..Pir bumper got hravily impacted as therenwere no visibility of these barrivades.Its a serious threat as driver, ight ;ose comtrol amd accidents moght happen, please do the needful asap

We happened to drive frequently on NH 65 from past 7 years and notice many diversions especially in Maharashtra stretch while Telangana & Karnataka stretches are a breeze. Why does it take so long to lay/fix the highways? What’s the point of charging heavy taxes to the employees?

Highways lights not working for a Long period of time, It is very difficult for us to travell place to another. It leads to Accidents and old age people are suffering from the dark. Kindly fix this as soon as possible.

Hello,

For years now the roads from Sriperumbudur to Kanchipuram have been filled with potholes, No roads and ongoing constructions. This is a heavily used road by all road passengers from Chennai to Bangalore. Very poor infrastructure for years now and no changes have been made to the roads in a very long time. Either the Toll plaza should be removed from this end where they charge Rs 50 for cars or the Roads have to be fixed as soon as possible. Its a complete joke that a road that is this bad has a toll plaza that collects cash for using it. Village roads are better than this and there is no direct alternative for this road. Please take immediate action on this.

Thank you.

I have complaint about blockage of sewar, sewar is blocked after every rain and all waste coming out of it in front of door plzz do maintenance of it
address - NH4 At post umbraj tal-karad dist- satara 415109