Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated Feb 29, 2024
Complaints 8409
Resolved
212
Unresolved
8197
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3076
1203
+91 11 2507 4200
757
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rudra Jsg
Jul 24, 2023
Report
Copy

Toll plazas within 30 Kilometre distance

There are 2 tolls plazas within 30 kms of distance at NH 49 between Jharsuguda (odisha) & raigarh (chhattisgarh)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rudra Jsg
Jul 24, 2023
Report
Copy

2 Toll plazas within 30 Kilometre distance

There are two Toll plazas in NH 49 between Jharsuguda ( odisha) to raigarh (chhattisgarh) . The total distance between these till plazas are exactly 30 kms . People travelling regularly between these cities are paying 2 times till tax everyday. The minimum distance between two toll plazas as per declaration should be 60 kms....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
G
Gaurav Sumra
Jul 22, 2023
Report
Copy

Not issuing monthly pass , with in 5km

Address:Ladhowal toll plaza Ludhiana Punjab

This is to inform you that, I am living in PHILLAUR (144410) near to lodhowal toll plaza (Ludhiana) Punjab.
I have a new car and having all the documents like Aadhar Card, Passport, provisional REGISTRATION CERTIFICATE issued by govt. for monthly pass but toll plaza is not issuing me monthly passas I am resident under 5KM radius.
They told your Registration number is not showing online but they have to understand it will take...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ReluPunia
from Hisar, Haryana
Jul 22, 2023
Report
Copy

Service Related To Puncture Car

Dear NHAI Team.

Our Car Punchered on NH 352 Highway near Dighal Toll Plaza and We call the Toll Free No 1033 and They Confirmed For Providing Services on the 5-10 Minutes But After waiting For One and Half hours We Repair The Car From A Local Mechanic on 2:30 PM due to Non Availability of Spare Part with Us by Paying Huge amount of Service Charge.
But According to the Rules and Regulations Of NHAI, They have Responsible...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr.K.Singh
from Jaipur, Rajasthan
Jul 21, 2023
Report
Copy

Very rough and erroded highway roads from Etawah to Kanpur.

There are so many pits and erosions along whole length of the road right from Etawah to Kanpur which makes the trip very uncomfortable and painful while you are getting toll tax regularly. now, is your duty to collect the revenue only and have no concern with the facility to be provided to the subscribers. Is it not the breach of contract? Should I go to the consumer court to get the relief ? Why cant you take proper care of your damaged...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jairajtnvl
from tirunelveli, Tamil Nadu
Jul 21, 2023
Report
Copy

Physically disabled vehicle ruckus problem creating

Address:tirunelvel

Dear sir,
I am have no lower limbs due to spinal cord injury and I have my vehicle been registered under invalid carriage with Tenkasi RTO. Yesterday I went for checkup to hospital to Nagercoil via Tirunelveli Nanguneri Toll gate, but the staff were not allowing me to pass through toll gate even after showing my ID card, RC book and asked rudely to pay Fast tag fees which hurted emotional very much. The staffs were indiscipline and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I took from my car which no. is HR51X0026 Breeza Eastern Peripherial Expressway from Maujpur toll plaza in Ballabhgarh, Haryana towards Fatehpur Rampur toll plaza in Greater Noida on 17.07.2023. My fastag did'nt work on toll (due to technical problem) so i asked for entry slip (which was'nt returned to me) and reached to Fatehpur Rampur, Greater Noida and due to low balance i recharge my fastag quickly and ask for toll deduction in mean time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Here in Himachal Pradesh pandoah to takoli roads are completely damaged due to floods and they are collecting tolls without providing proper road...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vikas chauhan adv
from Beawar, Rajasthan
Jul 18, 2023
Report
Copy

Construction issue

Address:gopal ji mohalla
Website:Construction issue

My land is located near National Highway 8, Gaddi Thorian Naya Nagar Beawar, near the highway in Beawar, shops have been constructed from Ajmer Bye Pass to Udaipur Bye Pass, for which officials come from Beawar toll when construction is done. And by doing some transactions they allow the construction to be done and while doing so, there has been encroachment at some place and the road land has been encroached upon. Is.
You are requested...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shiva anurag
from Kurnool, Andhra Pradesh
Jul 17, 2023
Report
Copy

Many vehicles parked at service road

Address:Santhosh nagar

Dear sir/madam
This a complaint about parking many vehicles and accident vehicles in service road from santhosh nagar colony to Honda showroom in kurnool.they don't even bother about running vehicles and traffic jams.
Please do the needful by clearing everyday including Sunday...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Seema Pannu
Jul 17, 2023
Report
Copy

Nh148D Pilai toll

Fast tag not working taken cash and inappropriate toll scenario’s...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Seema Pannu
Jul 17, 2023
Report
Copy

Nh148D

Fast tag not accepted...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Srish2802
Jul 16, 2023
Report
Copy

Toll on Eastern Peripheral Expressway

The toll opening on Greater Noida had an hour long traffic congestion with an unmoving traffic due to system failure. The manager and staff of the corresponding toll had an unsatisfactory response to the situation. They also refused to free up the traffic after the delay which is a guidelines under NHAI....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adhi3940
from Chennai, Tamil Nadu
Jul 16, 2023
Report
Copy

Verbal abuse by mathur toll plaza workers

I had Rs.2603 in my fastag wallet..Mathur toll plaza in chennai stopped me and verbally abused me for around 5 mins not reading my fastag properly.(. PY05J4142..later I received message that Rs.45 was deducted from my fastag amount long back..Mathur toll plaza Dont even know that they have deducted my amount already, but stopped me for no reason and started verbally abusing me..please ask them to change their reading machines properly sir/madam..thank...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gopalvats
from NEW DELHI, Delhi
Jul 14, 2023
Report
Copy

Charging More Toll fee

Sir Gopal Swaroop resident Jaunti Delhi 81, Sir I want to draw attention towards the corruption happened on Kundli Manesar toll road, my vehicle is DL8CAA 8062. In 4 july 2023 time 23:09:55 booth no 13 operator tc1544 entered on western peripheral from kundli and got down from kharkhoda peepli toll, whose toll is Rs 35 or 40 but I was charged Rs 255, this happened to me many times . So now I am fed up and informing you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Cs195114133
Jul 13, 2023
Report
Copy

Vehicle repair inbetween the toll plaza

Address:Ayyapatti , Trichy to melur road

Vehicle repair inbetween the toll plaza we contact the toll plaza there is nothing action should be taken they contact us but there is no help from toll plaza it is not safest place so that only we need help it is very bad response by toll plaza it is danger place for female and girls so that only we need help nothing response and it makes so delay for responsing us the why having the helpline number plz help people for their needy help don't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear Sir/Madam (NHAI department),
 We, the concerned local residents of Kadambai Village, located in District Tiruvannamalai with a pin code of 606611, NH77(Old NH66), write to bring to your immediate attention the gravely unsafe road conditions in our locality. The residents of our village are enduring severe hardships in transportation due to the alarming state of the interjection roads. We are deeply distressed by the lack of...
+10 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karthick_03
Jul 8, 2023
Report
Copy

Tolltage cheating

Hi sir/madam,

On 8th july 2023 I went from tirupur to coimbatore in a car.While crossing kaniyur toll plaza.I had fasttag but in the diaplay it was showing tag blacklisted, I do not have any idea so toll person tried with registration number and said there was low balance, So in that traffic I was stuck and paid double amount 230 rs.So later when I checked the balance was shown 225 rs with account status active.Even though...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anshudutt123
from Amb, Himachal Pradesh
Jul 8, 2023
Report
Copy

Charging the Toll Fee From the vehicle owned and drive by Disabled Person

Address:Sanwara and panchkula toll plaza located at Chandigarh Shimla Highway

I submit that I was driving from Chandigarh to Shimla on 17.06.2023 at 05:38:49 AM, the Sanwara toll plaza located on NH 22 (Now NH 5 ) charged the toll fee of Rs. 70 + Rs. 70 ( total Rs. 140 for not having Fastag) for my Swift VXI (registered vide number HP 19 E 8933 in the name of Anshu) even after showing my unique disability card HP[protected] (original). And on my way return on 18.06.2023 at 11:07:58 AM the toll plaza kalka sadan,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep2806
Jul 8, 2023
Report
Copy

Fraud at Kherki daula toll plaza

Yesterday 07thJul-23 afternoon 01:20PM, i passed from kherki daula toll ( tata nexon Car, no. HR26FB9153)) & pay cash.
Toll operator deducted 160/- and give me toll slip, when checked later its found that operator given me other vehicle toll slip which mentioned
1) Wrong amount
2) Wrong Vehicle no. ( Last 4 digit mentioned 8257)
3) Time 11:19 AM

you can plz check footages.

Also,...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy