National Highways Authority of India [NHAI] Complaints & Reviews

Respected Sir, I would like to inform you about the recent incident where after heavy rain the entire road was broken and swept away. We cannot use our vehicles whereas we need to walk a long distance To reach public transport.
Also, the sarpanch and parshad and all they are not looking into this matter they are keep ignoring the things the measure issue is the whole road get dirty because of their house I am attaching a picture of road it's been 4_5 years with this same issue and today I saw people struggling while crossing the road one old man was about to fall from bike and after all the water get ikktha in road It takes 10 days to get dry and it's really a big problem please solve this issue they new road to be constructed take too much time but atleast they can repair the holes they don't even listen and care please look into this case this really getting frustrated.

Location: bypass badgaon Indra colony ajmer Rajasthan.305002

I am going jammu to punjab but if i cross manser punjab toll the toll staff will be misbhave with me and i am a defence person and i will show my id card to the toll but the they cant exemption on my veh after that i will go in the manager cabin ans talk with him but he also misbhave with me and telling to me ur not elegible for exemption . if the central govt i will permission for exemption on defence person toll so why u deducted the toll who gave u permission.i[censored] cant take any action on this toll plaza so i will case file i the court againt this toll plaza ...

I have bought a Car Hyundai Grand i10 through a dealer previously owned by Mr. Anshul Gupta having Registration No. PB02DH5773.

RC transferred in my name(Proof attached) but I am not able to get my car no. PB02DH5773 registered for new fast tag(Paytm) bought by me due to its blacklisting by NPCI. On calling of 1033 they told that it is blacklisted by NHAI for the fastag issue with Mr. Mr. Anshul Gupta . As The Car RC (PB02DH5773) is in my name it should taken out from blacklist/ Hotlist and matter should be taken up with Mr. Anshul Gupta by contacting him as per the KYC information available with NHAI.

Copy of the following documents is attached

1. RC in name of previous owner (Mr. Ankush Gupta) .
2. RC is name of Myself (Mr. Sahdev) front and back.
3. Message of blacklisting.

NHAI should device a mechanism so that when a car is transferred to next owner. They should not be harassed for act of the previous owner/owners.

You are requested to take special permission from your authorities to solve my issue is required.

Please release my car from the blacklist/Hotlisted.

Hoping for early response. As I am facing problems on tolls with no role of mine.

Yours truly,

SAHDEV
M-[protected]
H.No. B- 17/96, Opposite Chahel Quarters Patiala 147001 (Pb)

Entire service road, outside Pebbles 2 society (Near SONAK Toyota, Bavdhan, Pune-411021) is in bad shape. We have raised multiple complaints; however, issue is still pending, and road is NOT yet repaired.

Please look into it ASAP.

महोदय,
निवेदन है की प्रार्थी फैक्ट्री धेनु फीड सप्लीमेंट एल एल पी रामनगर ततियागंज चौबेपुर में एक अज्ञात महिला पिछले 4-5 दिनों से हमारी फैक्ट्री की बाउंड्री वाल से सटाकर टट्टर डाल कर अवैध रूप से कब्ज़ा/अतिक्रमण किया हुआ है I जब फैक्ट्री कर्मचारियो द्वारा उससे टट्टर को हटाने को बोला गया, तो वह किसी और भाषा में जवाब देती है जो की बंगाली प्रतीत हो रही है और ज्यादा बोलने पर वह निर्वस्त्र होकर फैक्ट्री गेट के सामने खड़ी हो जाती है I महिला के ऐसे व्यव्हार से वहाँ हमारी फैक्ट्री कर्मचारियो को उस महिला का उत्पीड़न से जूझना पड़ रहा है तथा रात में उसकी अतिक्रमण की हुई जगह पर 7-8 लोग आते है जो की वहा शराब पीकर हंगामा करते है और फैक्ट्री कर्मचारियो को परेशान करते है I
श्रीमान जी से निवेदन है की यथा स्थिति का निरिक्षण कर मामले का उचित समाधान कर महिला द्वारा किये गए अतिक्रमण को हटवाने की कृपा करे I ताकि भविष्य में तेज रफ़्तार हाईवे के किनारे किसी भी हादसे से बचा जा सके I श्रीमान जी की महान दया होगी I
दिनांक- 26/07/2023 प्रार्थी

धेनु फीड सप्लीमेंट एल एल पी
रामनगर ततियागंज चौबेपुर
कानपुर नगर

The National Highway 48 between vapi to valsad has many potholes cause immediate jerk to vehicle and people have to suffer a lot. The toll tax should be waived off till the restoration work done.

As i traveling to my office on everyday via Kolapapcheri toll plaza at Vandalur to Minjur Outering road, single trip charge Rs23 return as same day Rs 12 as per toll plaza charge of car, but my case today 25th July 2023 they consider two times of single trip on same day that means Rs 23+23 = 46 charge how it is doing this kind of mistaken..

R/Sir,
I am Rajeev Kumar S/o Sh. Nobat Rai having a vehicle (HR28H8876). Sir on dated 27/05/2023 i am start my journey on Delhi-Mumbai Expressway from Faridabad (Kail-Gaon Side). I was crossed the Kiranj Toll Plaza on 27/05/2023 16:12:19 and take entry on KMP Expressway from Khalilpur Toll plaza. I was exit on Nuh Toll Plaza on time 16:27:58 only after 15 minutes from Kiranj Toll Plaza.
Sir the distance from Khalilpur Toll...

There are 2 tolls plazas within 30 kms of distance at NH 49 between Jharsuguda (odisha) & raigarh (chhattisgarh)

There are two Toll plazas in NH 49 between Jharsuguda ( odisha) to raigarh (chhattisgarh) . The total distance between these till plazas are exactly 30 kms . People travelling regularly between these cities are paying 2 times till tax everyday. The minimum distance between two toll plazas as per declaration should be 60 kms.

This is to inform you that, I am living in PHILLAUR (144410) near to lodhowal toll plaza (Ludhiana) Punjab.
I have a new car and having all the documents like Aadhar Card, Passport, provisional REGISTRATION CERTIFICATE issued by govt. for monthly pass but toll plaza is not issuing me monthly passas I am resident under 5KM radius.
They told your Registration number is not showing online but they have to understand it will take time to get original RC from transport office and I am providing them provisional RC which is also a valid document issued by government department.

Request you to please look into this matter and help me to get my monthly pass.

Dear NHAI Team.

Our Car Punchered on NH 352 Highway near Dighal Toll Plaza and We call the Toll Free No 1033 and They Confirmed For Providing Services on the 5-10 Minutes But After waiting For One and Half hours We Repair The Car From A Local Mechanic on 2:30 PM due to Non Availability of Spare Part with Us by Paying Huge amount of Service Charge.
But According to the Rules and Regulations Of NHAI, They have Responsible for Providing Services on NH, But They Failed in their Responsibility Beyond we Paid the Toll Plaza Charge on Dighal Toll Plaza.

So Kindly Look In this Matter and Provide Compensation.

There are so many pits and erosions along whole length of the road right from Etawah to Kanpur which makes the trip very uncomfortable and painful while you are getting toll tax regularly. now, is your duty to collect the revenue only and have no concern with the facility to be provided to the subscribers. Is it not the breach of contract? Should I go to the consumer court to get the relief ? Why cant you take proper care of your damaged highway roads?

Dear sir,
I am have no lower limbs due to spinal cord injury and I have my vehicle been registered under invalid carriage with Tenkasi RTO. Yesterday I went for checkup to hospital to Nagercoil via Tirunelveli Nanguneri Toll gate, but the staff were not allowing me to pass through toll gate even after showing my ID card, RC book and asked rudely to pay Fast tag fees which hurted emotional very much. The staffs were indiscipline and asked to mandatary pay the fees or said will not allow further.
They told it's NHAI orders recently applied from last 2 months and have to report to police station about my vehicle.
I have found no trouble or problems with other toll gate but only this toll gate staff behaving like this.
I have gone through your website also it's states that Physically handicapped persons can reap the benefits of non payment o[censored]ser fees upon production of valid ID Card.
Sir, with kind dignity I am requesting you to kindly direct the staff members to behave properly and all allow such vehicles without any trouble or problems.

I took from my car which no. is HR51X0026 Breeza Eastern Peripherial Expressway from Maujpur toll plaza in Ballabhgarh, Haryana towards Fatehpur Rampur toll plaza in Greater Noida on 17.07.2023. My fastag did'nt work on toll (due to technical problem) so i asked for entry slip (which was'nt returned to me) and reached to Fatehpur Rampur, Greater Noida and due to low balance i recharge my fastag quickly and ask for toll deduction in mean time a person on toll plaza supervisor or anyelse post (don't know the name but from local village- Ghangola) use abusive language (aise hi samjha hai humein...tere jaise bahut dekhe hai...aja abhi dekh leta hun) and behave like a goons due to these types of persons no one feel safe on highways and big threat to the safety of highway travellers and after all that he processed the toll collection process. It take time to know how much he charged because of delay in message from Airtel fastag company. Next Morning i received a message of Rs.170 (Transaction id-FT[protected], Dt.17.07.2023) toll deduction on Fatehpur Rampur toll plaza in Greater Noida which is Rs.55 from Maujpur toll plaza. I confirm intentionally he deducts more money to harrass. In India eveyone knows toll plaza's have goons as supervisor or anyelse post and the threatened the people's. Please look for that man and take strict action against him so anyone can't trouble the travellers on road and drive in peaceful and safe environment.

Rahul Raxwal
M: [protected]

Here in Himachal Pradesh pandoah to takoli roads are completely damaged due to floods and they are collecting tolls without providing proper road

My land is located near National Highway 8, Gaddi Thorian Naya Nagar Beawar, near the highway in Beawar, shops have been constructed from Ajmer Bye Pass to Udaipur Bye Pass, for which officials come from Beawar toll when construction is done. And by doing some transactions they allow the construction to be done and while doing so, there has been encroachment at some place and the road land has been encroached upon. Is.
You are requested to remove the encroachment and work for the benefit of all and provide relief to me and the general public.

Dear sir/madam
This a complaint about parking many vehicles and accident vehicles in service road from santhosh nagar colony to Honda showroom in kurnool.they don't even bother about running vehicles and traffic jams.
Please do the needful by clearing everyday including Sunday

Fast tag not working taken cash and inappropriate toll scenario’s

Fast tag not accepted