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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Feb 20, 2024
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National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3076
1203
+91 11 2507 4200
757
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 10

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P
Pradeepmtr6
Jun 12, 2023
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Removal of kherki daula toll plaza

Kindly remove or shift kherki daula toll plaza as it coming between residential area. Due to which long traffic jams and high pollution which is affecting habitat area. Gurgaon people had already paid toll amount for 15 years...
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S
Sunil Kadiyan
from Panipat, Haryana
Jun 12, 2023
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Complaint against ganaur toll tax

Address:Panipat , Haryana

Concession is available at all toll plazas across India on showing your identity card by a soldier of the Indian Army. But Ganaur (Sonipat, Haryana) toll plaza is the only toll plaza where they are not given exemption and they are also misbehaved with them. I request you to look into this matter. You will be very kind. An Indian soldier....
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M
MM patel
Jun 12, 2023
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Let and long waiting

Address:Khed shivpur toll plaza

Miss behaved
They charge agenst rti guidline about long queue and long time waiting......
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R
Ranjita Kapoor
Jun 11, 2023
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Pass Lane

The authority are making fool, saying only vip pass are allowed but every single car is going through that lane
If it goes in like this how will India progress stupid ###

Really wanna leave the country and never come back...cause if all this things...
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Address:Chandrapur visapur

Sir, My fast tag amount deducted by date 8/6/23 time 6:00:50 un nesesury
I am local resident in toll area but why deducte amount my fast tag account first time...
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S
Sandeep dhanday
Jun 9, 2023
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehave complaint for murthal toll plaza

Address:Karnal

We are going Delhi to karnal on[protected] around at 9.30 pm on murthal toll plaza staff misbhive with us. Our vichcle no is HR49B0055 and we a fasttag on this vichle. And our fastag is active and also have sufficient balance. But toll plaza staff jitender kumar misbhive with us and said your fasttag is blocked. We we say call your manager. Manager is not come. Manager name is didar singh.

Name- Sandeep dhanday
[protected]br...
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ParthasarathiDoraisamy
from Kalpetta, Kerala
Jun 9, 2023
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Inappropriate barricades causmg high risk to the drivers

We are travelling from Dharapuram to Ottanvhatram bypass road.We witnrssed 3 narrivades nwfpre paraipatti village with no signage/coloration of red/yellow..Pir bumper got hravily impacted as therenwere no visibility of these barrivades.Its a serious threat as driver, ight ;ose comtrol amd accidents moght happen, please do the needful asap...
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Kavitha Chilankuri
Jun 9, 2023
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Maharashtra stretch of NH 65

We happened to drive frequently on NH 65 from past 7 years and notice many diversions especially in Maharashtra stretch while Telangana & Karnataka stretches are a breeze. Why does it take so long to lay/fix the highways? What’s the point of charging heavy taxes to the employees?...
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J
Jagadeesh R
Jun 8, 2023
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Regarding the Highway light not working

Address:Puzhal , chennai - 600066

Highways lights not working for a Long period of time, It is very difficult for us to travell place to another. It leads to Accidents and old age people are suffering from the dark. Kindly fix this as soon as possible....
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A
arunmoses12345
Jun 8, 2023
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Toll collected at Sriperumbudur Road

Hello,

For years now the roads from Sriperumbudur to Kanchipuram have been filled with potholes, No roads and ongoing constructions. This is a heavily used road by all road passengers from Chennai to Bangalore. Very poor infrastructure for years now and no changes have been made to the roads in a very long time. Either the Toll plaza should be removed from this end where they charge Rs 50 for cars or the Roads have to be fixed...
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S
Swap5417
Jun 3, 2023
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Blockage of sewer

I have complaint about blockage of sewar, sewar is blocked after every rain and all waste coming out of it in front of door plzz do maintenance of it
address - NH4 At post umbraj tal-karad dist- satara 415109...
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V
Viswanath Pendyala
Jun 3, 2023
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Rude behaviour of toll plaza staff

Address:Anantapur

The toll plaza which is located at jodidharmapuram, between gooty and tadipatri has very poor quality of staff as well as systems, every day it is taking nearly 10 to 20 minutes to cross the toll gate. They are taking nearly 5 min to to sacn 1 fasttag. If anybody asks about the issue they are scolding and coming to beat the vehicle drivers. I have seen more than 3 instances in the same day. The staff behavior is toomuch rude and they are...
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pradeepit065
from Delhi, Delhi
Jun 3, 2023
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Toll barrier is not working correct and causing damage to car

Hi,

Its 3rd time when the toll barrier opened after reading fastag but dropped before passing of car and caused scratch on my car . I talked to toll booth employee but they have ignored it. Its regarding KMP expressway coming from Palwal to Noida. I have seen same cases with other cars as well 2 to 3 times. If the NHAI is not able to manage the toll booth then why to pay for toll....
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kishore kumar vs
Jun 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toll collected for poor road at Plaza K N Huindy TOLL PLAZA.

The toll plaza placed in between Vidyaranyapura - Nanjangud Rd, Madaragalli, Karnataka 571311 which is not double road and also road maintained very poor and this toll were collected for what purpose. this not meeting the requirement it is shows it is only collected for there need not for maintenance.

it is very bad if this way it continues BJP will loss the there face. we want to be developed country not be scam country.br...
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Address:Toll plaza located at BARETHA MALANPUR District- BHIND (M.P.)

Sir, I am a airforce personal. I crossed Baretha toll plaza near Malanpur Bhind (M.P.) on 02 Jun 2023 at 10:40 AM using my vehicle MP07CD5620. Toll plaza staff did not sulute even after seeing my I CARD and misbehaved with me and charged the toll amount . And threatened me using word tu jo kuch ukhad sakta hai ukhad Lena..jhn complain krni hai kr de hamara koi kuch nhi kr sakta..which is completely violation of Indian TOLL ACT (ARMY/AIRFORCE)...
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K
KCTiwari
from JAIPUR, Rajasthan
Jun 1, 2023
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Access and unauthorized recovery at toll plaza

Address:103 ASHOK VIHAR EXTENSION Gopalpura bypass Jaipur 302015

I passed through toll plaza at Borkheda JAIPUR KOTA national highway on 26.05.2023. There was sufficient balance in Fastag of Rs 690/- (screen shoot enclosed) but toll employee told me that no balance in Fastag and behaved inhuman and charged double used fees of Rs 240 /-( Receipt enclosed). I made complaint at toll plaza (Receipt enclosed) but no response given till date from toll plaze. I request you to arrange the refund take nacessary...
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Hello, I am resident of Abegaon Kh. Tal. Haveli Pune. As per recent decision, in March 2023, Vehicles from Haveli Taluka are exempted however at toll booth inspite of showing validated proof, toll for my vehicle was deducted on 20.05.2023. When I showed my RC to toll operator he said to go however the message for deduction came to me after few hours. This seems to be scam. Request to refund all deducted amount to my fastag wallet....
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G
Gurujangra
from Narwana, Haryana
May 31, 2023
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Regarding more money deduction from fastag

I have visited from narwana to jind and returned back within 24hours on dated 30.05.2023. please make solution....
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N
Nayku
May 31, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the Toll refund

Address:Toll Gate Name : Tasawade (BOT (Toll)) One of Toll Plazas on : Km 694.150 – NH-4 in Maharashtra Stretch : Satara – Kagal Tollable Length : Km(s)

I was traveled Sangli to Pune on Monday 22 May 2023. I crossed

I travelled through Tasawade Plaza on 22 May 2023 and fastag was deducted for Rs 80/- but according to NHAI rule if we have to wait more that 10 sec then toll free so their 5 minutes wait and same rule discussed to not cut the toll they are misbehave with me argue with me and forcefully cut the toll from my fast tag account. Please refund me my money ASAP. br...
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Dattatreya Sarma Gollapudi
May 30, 2023
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More accidents due to slow moving vehicles on Highways

Address:All Highways

Respected sir/Madam,
I am Mr.Dattatreya. I am a frequent car traveller on highways. With my experience and observed many times, I am bringing this information to your notice that most of the first lanes are occupied by very slow and slow moving vehicles. So obviously fast moving vehicles in the first lane are changing their lanes with the same speed also sometimes. Due to this most accidents are happening. So kindly a request to...
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