Claimed

National Highways Authority of India [NHAI] Complaints & Reviews

1
Last updated Feb 27, 2024
Complaints 8407
Resolved
212
Unresolved
8195
Quick Links
Statistics
Share
Contacts

File a complaint to National Highways Authority of India [NHAI]

Having problems with National Highways Authority of India [NHAI]?

File a complaint and get it resolved by National Highways Authority of India [NHAI] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
National Highways Authority of India [NHAI]
Customer Service Contacts

National Highways Authority of India [NHAI] Phone Numbers

Phone
+91 11 2507 4100
3076
1203
+91 11 2507 4200
757
443
Fax
+91 11 2509 3507
+91 11 2509 3514

National Highways Authority of India [NHAI] Website

National Highways Authority of India [NHAI] Head Office Address

G 5&6, Sector-10, Dwarka
New Delhi
New Delhi District
Delhi
India
110 075

National Highways Authority of India [NHAI] reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ravikiran Pujar
Aug 6, 2023
Report
Copy

Toll plaza from Gulbarga to Sedam Road

Address:Gulbarga

Toll plaza has not installed FAST TAG and they are collecting cash which is more compared to Fast Tag and also they are collecting toll fee for local passing vehicles...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Andul Purbapara, Howrah, West Bengal 711302

Dear Sir/Madam,
My vehicle No. WB-11F 6157 crossed Sali Bamandanga Toll Plaza at 6:37 am on 05 August 2023 with actual gross weight of 16970 kgs. as per weighment slip issued by Balagarh Weigh Bridge, Hooghly (Slip enclosed) but the said Toll Plaza people stopped the vehicle for overload (As per RTO Laden Gross Weight is 16100 kgs) but the SALIBAMANDANGA TOLL PLAZA, KM 141 Section of NH-34, West Bengal issued us Standard Wt of Vehicle...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunilkul
from PUNE, Maharashtra
Aug 4, 2023
Report
Copy

Toll charged even after fastag worked

Hi,
I was travelling from Pune to Sangli. At Khed-Shivapur toll Naka my fasttag was deducted with the toll amount Rs 115. However I was stopped and charged twice the amount. I am attaching the details.

Fasttag - toll details received from the bank email.
Your ICICI Bank FASTag linked to vehicle no. DL176093 has been debited with 115.00 on date[protected]:54:12 for Toll Charges at Khed-ShivapurTollPlaza toll...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akhileshkum
Aug 1, 2023
Report
Copy

Toll charges on high rate

I was traveling from Ghaziabad to Rampur through my private vehicle on 19.07.2023 and same day return back to my destination i.e. Ghaziabad.
The toll charges on the above route collected high rate. I am shoked to see my statement that charges are beyond the rate prescribed by Government of India.

I am here submitted my complaint on the issue of toll charges high rate. Kindly evaluate it and return back to my original...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bhaskar127
from Faridabad, Haryana
Jul 31, 2023
Report
Copy

Complaint against Faridabad Badarpur Toll Plaza waiting time

Address:H No 693 Sector 18, Faridabad.

Dear Sir,

My self "Bhaskar Chaudhari", I live in Faridabad and daily I use to travel from Faridabad to Delhi for my job. Daily I have to cross Faridabad Badarpur Toll Plaza and during crossing at every single attempt I have to wait atleast 10 min to pay toll via Fastag.
Its me only all other travellers have to wait. everytime whenever we visit we found long waiting line to pay toll tax via Fastag to cross. Its very...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pranavbatra
from Mohali, Punjab
Jul 31, 2023
Report
Copy

Toll Plaza Kurali Punjab

I was travelling from Jalandhar to Mohali yesterday and the moment we reached at Kurali toll plaza, we had to wait for approx. 20 minutes and after waiting so long, the guy sitting at the toll office asked us to take our vehicles back and shift them to other lane.- We understood and shifted to other lane and again we had to wait for another 10-15 minutes and the guy who was there on duty was busy on his phone. The moment other vehicles started...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ram Krishna Hari
Jul 31, 2023
Report
Copy

Balance asun cash magat ahet

Address:Pune

Gundagiri staff. Fast tag madhe balance asun cash madhe tall ghet ahet. Car madhe family lahan mule astatna shivigali karat ahet local gunde...
+1 videos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikranth m
Jul 31, 2023
Report
Copy

Illegal occupancy of NHAI land

I have my house located at adjacent to National Highway (NH) bypass in (NH45) No1 Tolgate, Trichy District, Tamilnadu and there is a land located in between NHAI and my house which took illegal possession of NHAI land, build and running badminton court on vacant space is actually NHAI. land i.e., the extra land, which has been acquired by NHAI for the road. As a result, my accessibility to the road from my land has been disturbed and illegally...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tapashya Khandelwal
Jul 31, 2023
Report
Copy

Highway block

There is daily traffic jam on NH 19. I had an emergency to reach Dumdum Airport Kolkata. I was stuck in jam for 1.5hour with 2 little kids. Traffic did not move an inch. When I called on 1033 NHAI helpline number and told them about how I am stuck in the jam, they said work is in progress on this highway. Even if the work is in progress on a highway, you can't make the traffic stop. You have to make it move via diversions. What if someone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ronilkumar solanki
Jul 30, 2023
Report
Copy

Behavior not good and government staff card not allowed

Address:Near porbandar 1st toll. Gorshar. Bhavin

Ladies constable with card toll guys behavior not good. Language not good card not allowed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arizu khan
Jul 30, 2023
Report
Copy

Street road and highway defective road

Address:Parbatpura bypass Indra colony badgaon ajmer national highways NH7 305002

Respected Sir, I would like to inform you about the recent incident where after heavy rain the entire road was broken and swept away. We cannot use our vehicles whereas we need to walk a long distance To reach public transport.
Also, the sarpanch and parshad and all they are not looking into this matter they are keep ignoring the things the measure issue is the whole road get dirty because of their house I am attaching a picture of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
singhvishal2513130
from Samba, Jammu and Kashmir
Jul 28, 2023
Report
Copy

Misbehave Toll deducted

Address:manser punjab
Website:consumercomplaint.in

I am going jammu to punjab but if i cross manser punjab toll the toll staff will be misbhave with me and i am a defence person and i will show my id card to the toll but the they cant exemption on my veh after that i will go in the manager cabin ans talk with him but he also misbhave with me and telling to me ur not elegible for exemption . if the central govt i will permission for exemption on defence person toll so why u deducted the toll...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahdevp
Jul 28, 2023
Report
Copy

Black list of Fastag of 2nd hand vehicle

Address:H.No. B-17/96, Opposite Chahal Quraters, Patiala

I have bought a Car Hyundai Grand i10 through a dealer previously owned by Mr. Anshul Gupta having Registration No. PB02DH5773.

RC transferred in my name(Proof attached) but I am not able to get my car no. PB02DH5773 registered for new fast tag(Paytm) bought by me due to its blacklisting by NPCI. On calling of 1033 they told that it is blacklisted by NHAI for the fastag issue with Mr. Mr. Anshul Gupta . As The Car RC (PB02DH5773)...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arpit26
from Darwha, Maharashtra
Jul 28, 2023
Report
Copy

Service road repair

Address:Near SONAK Toyota, Bavdhan, Pune-411021

Entire service road, outside Pebbles 2 society (Near SONAK Toyota, Bavdhan, Pune-411021) is in bad shape. We have raised multiple complaints; however, issue is still pending, and road is NOT yet repaired.

Please look into it ASAP....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:धेनु फीड सप्लीमेंट एल एल पी रामनगर ततियागंज चौबेपुर कानपुर नगर

महोदय,
निवेदन है की प्रार्थी फैक्ट्री धेनु फीड सप्लीमेंट एल एल पी रामनगर ततियागंज चौबेपुर में एक अज्ञात महिला पिछले 4-5 दिनों से हमारी फैक्ट्री की बाउंड्री वाल से सटाकर...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anonymousatiq
Jul 26, 2023
Report
Copy

Bad condition of highway road

The National Highway 48 between vapi to valsad has many potholes cause immediate jerk to vehicle and people have to suffer a lot. The toll tax should be waived off till the restoration work done....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sp.prakash1123
from Tiruvallur, Tamil Nadu
Jul 25, 2023
Report
Copy

Extra Amount Deducted from my fastag While cross on the tool

As i traveling to my office on everyday via Kolapapcheri toll plaza at Vandalur to Minjur Outering road, single trip charge Rs23 return as same day Rs 12 as per toll plaza charge of car, but my case today 25th July 2023 they consider two times of single trip on same day that means Rs 23+23 = 46 charge how it is doing this kind of mistaken.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:NUH

R/Sir,
I am Rajeev Kumar S/o Sh. Nobat Rai having a vehicle (HR28H8876). Sir on dated 27/05/2023 i am start my journey on Delhi-Mumbai Expressway from Faridabad (Kail-Gaon Side). I was crossed the Kiranj Toll Plaza on 27/05/2023 16:12:19 and take entry on KMP Expressway from Khalilpur Toll plaza. I was exit on Nuh Toll Plaza on time 16:27:58 only after 15 minutes from Kiranj Toll Plaza.
Sir the distance from Khalilpur Toll...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rudra Jsg
Jul 24, 2023
Report
Copy

Toll plazas within 30 Kilometre distance

There are 2 tolls plazas within 30 kms of distance at NH 49 between Jharsuguda (odisha) & raigarh (chhattisgarh)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rudra Jsg
Jul 24, 2023
Report
Copy

2 Toll plazas within 30 Kilometre distance

There are two Toll plazas in NH 49 between Jharsuguda ( odisha) to raigarh (chhattisgarh) . The total distance between these till plazas are exactly 30 kms . People travelling regularly between these cities are paying 2 times till tax everyday. The minimum distance between two toll plazas as per declaration should be 60 kms....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy