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National Insurance Company Complaints & Reviews

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Updated: Aug 22, 2024
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National Insurance Company reviews & complaints page 48

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V
vikas r bantia
from Bengaluru, Karnataka
Oct 4, 2008
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My father Purchased a Maruti Wagon R on[protected] from & was insured for Rs:-3, 50, 000/-. But due to company manufacturing defect/service defect the back wheel hub had been broken which made the vehicle to roll over on the road & was the reason for the accident which occured on[protected].

Since I was driving, I informed the nearest police station & Maruti Dealer of Bellary (K.P.F.Ltd) about the accident.Thank God Luckly No one got injured.

I tochened the vehicle and left it to Maruti Dealer of Bellary (K.P.F.Ltd) on[protected] & asked for estimate. I received the estimate after 6-7 days which amounted to Rs:- 2, 85, 000/-& the Insurance Claim Form was submitted.

But till today[protected] we have not received any claim .The Surveyor is saying that the file is under process at Regional / Divisional Office or some times he offers us to settle for full settlement for Rs:-3, 00, 000/-.

Both Maruti National Insurance Company & Maruti Dealer of Bellary (K.P.F.Ltd) are not doing justice . How can a person who owned a new vehicle for Rs:-4, 40, 000/- (Inclusive of Road Tax) just three & half a month ago can accept Rs:-3, 00, 000/- for full settlement. I just want to know on what basis they are offering such a low amount & what % of depreciation had been deducted.

I am just thinking to go for the Consumer Court against

1) Maruti Suzuki Pvt Ltd., for selling defective goods. Due to our good luck we have been saved . Coming alive after 3-4 lapses of the vehicle due to back drum hub breaking is not less than a miracle.

2)Maruti National Insurance Company for delaying in the process of settelment

Please help me in this matter & suggest me for the next step
Aug 14, 2020
Complaint marked as Resolved 
Friend m sahil from Chandigarh before buying maruti's car, i was very impressed by the company's quality but now really i have experienced that nobody is taking care of customer, neither company nor dealer and now do not expect any thing from Court but i'll suggest you to go to consumer court, , they are really ignoring their customer and remember do not go for Maruti Insurance, But They will see the result of their ignorance in few months . I'll suggest nobody should go for any maruti car. If you still want to have thats your choice but mine will be not Again of Maruti's company.
Friend m sahil from Chandigarh before buying maruti's car, i was very impressed by the company's quality but now really i have experienced that nobody is taking care of customer, neither company nor dealer and now do not expect any thing from Court but i'll suggest you to go to consumer court, , they are really ignoring their customer and remember do not go for Maruti Insurance, But They will see the result of their ignorance in few months . I'll suggest nobody should go for any maruti car. If you still want to have thats your choice but mine will be not Again of Maruti's company.
I m the owner of maruti esteem car, and the customer of national insurance company too. m not at all satisfied with the service of T.R.Sawhney motors pvt. ltd. badli ...We people think that these service stations are costomer supportive but as their dealing i saw, i think they make their customer harras too. Instead of solving the problem of customers, they create the problems by themselves n blame the customer afterwards . I am really disappointed by their service.
please help me so that i can change my thinking about the company...
I got renewed my insurance from maruti at naraina, delhi. My car broke down at Badli on 31.10.2009 at around 6 pm. i rang up at naraina and they gave me the number of maruti on road service. Repeated calls on 39891515 & 1800 4200 told me that i am a valued customer and a representative will got in touch with me shortly. Till date i am waiting to hear from them.
I Anu Pushkarna From The Hindu Newspaper Had Purchased Zen Lxi in 2004;By Paying All Type of Taxes As Mentioned by Maruti every year by year;But now in 2010 I gave Cheque of Rs.6575/- to Maruti National Insurance on 14th Feb, 10 and till now Dated 04th Mar, 2010 I have not got My Insurance Certificate;I have the Recipt given by Maruti I which all the details are mentioned For Car No: DL9CD 6714 and I was told that I would get Insurance Certificate on 26th Feb, 2010 As it was Last Date...Now Who Would Be Responsible if Cops Stops Me and check out for papers of my Car...I am Having this Proposal Form No.13842808 only, Contact me ASAP for the quick results on my contact numbers [protected]/81;and their is a stamp of Fair Deal Cars Pvt. Ltd from 485/A, Main G.T Rd, Jhimil, Shahdara Delhi 95...I want the Results ASAP...
I, L.R.Vaid, from Mohali, constrained to point out that my Alto Car met with an accident in June 2010, The Body Manager of Berkeley Auto Mobiles Chandigarh and the Surveyor of Maruti Insurance/National Insurance Company Ltd., not only vehaved rudely but also refused to entertain my claim for high value damaged parts of the vehicle. I am disappointed with their behaviour and services.
After accident of my Maruti swift I repaired it in Maruti's authorised service centre, i.e. Sharma auto mobile, Manendragarh in the month of Jan-2011. the owner of the service centre assured me that your claim will be settled in the month of Feb-2011 through NAtional Insurance, bilaspur as I got my car insured from Maruti National Insurance. I wrote many times to the Bilaspur office of Nationl Insurance but till today there is no responce from the other end. Shall I go to consumer court? please suggest...
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    Paritosh Dey
    from Delhi, Delhi
    Apr 24, 2008
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    My friend Mr. Paritosh Dey bought a Maruti Alto bearing regn no WB 70A 5017 and it was insured by Maruti insurance. The policy was issued by National Insurance. Policy no 1552602. Atleast 2 months ago final police report for theft claim has been submitted at Cooachbehar Office of national Insurance but till date the cliam is pending. The ground that they are showing is -------- system out of order.

    Is there any remedy to it.
    Aug 14, 2020
    Complaint marked as Resolved 

    National Insurance Company Ltd — Non Payment of claim of Rs. 16636/-

    Claim No. 708893 Of Rs. 16636
    Policy No. 260600/46/06/[protected]
    IHPL Certificate No. MDKH[protected]
    I Priyanka Singh Have Submit the all relevent documents regarding this claim on dated[protected] and claim was aproved from february 2008, but company not payment against this claim

    National Insurance Company Pvt ltd — Non Payment of the Insurance calim.

    Hi Ramesh/Shavasubramanian,

    I have multiple queries, and I need a prompt response regarding the same.

    Query 1:

    I had the Insurance policy from national insurance company (Policy number : 604400/31/08/[protected], owner: Himanshu Gaur).
    I had submitted the claim for my Car(Santro GLS , KA01 , ME 3019) , and it had got approved in the month of Nov, 2009. I have not received the cheque till date. I had tried hard reaching you guys, by calling all the mentioned number, and talking in person to Mr. Ramesh and Mr. Dm (Bangalore office) but nothing had happened.

    I am really pissed off with the services offered to the customers, and why the hell are the customers being asked to run for their valued money. I am planning to lodge the complaint to the consumer forum, and this should be considered as the final intimation for the same. I had been told the Draft/cheque had been set to my address (Cheque number : 661914, dated : 18th jan, Vijaya bank), but I never received the same. Please look into the issue, and resolve it ASAP, and please guide the concerned person to be more reasonable with the customers, and understand their pain in handling the issues.

    Query 2:

    I had submitted another claim on the date 20th Dec 2009, which got rejected in the name of calling it OLD DAMAGE. I want to understand, what was the old damage in that, as the Car was bought new and it was first insured by national insurance company only. Since it was brand new, what makes it qualify in the Old category. I am really pissed off with the service offered by the company and considering the consumer forum option, to bring the concerned people to the books, since they are really not much affected with customer pain and amend the policies to suit their benefits. I am afraid if they want money to speed up the process, as I don’t believe in wrong ways to get the things done.

    Consider this mail as the final intimation, if the things are not sorted out in 3 days.

    -Himanshu
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