My father Purchased a Maruti Wagon R on[protected] from & was insured for Rs:-3, 50, 000/-. But due to company manufacturing defect/service defect the back wheel hub had been broken which made the vehicle to roll over on the road & was the reason for the accident which occured on[protected].
Since I was driving, I informed the nearest police station & Maruti Dealer of Bellary (K.P.F.Ltd) about the accident.Thank God Luckly No one got injured.
I tochened the vehicle and left it to Maruti Dealer of Bellary (K.P.F.Ltd) on[protected] & asked for estimate. I received the estimate after 6-7 days which amounted to Rs:- 2, 85, 000/-& the Insurance Claim Form was submitted.
But till today[protected] we have not received any claim .The Surveyor is saying that the file is under process at Regional / Divisional Office or some times he offers us to settle for full settlement for Rs:-3, 00, 000/-.
Both Maruti National Insurance Company & Maruti Dealer of Bellary (K.P.F.Ltd) are not doing justice . How can a person who owned a new vehicle for Rs:-4, 40, 000/- (Inclusive of Road Tax) just three & half a month ago can accept Rs:-3, 00, 000/- for full settlement. I just want to know on what basis they are offering such a low amount & what % of depreciation had been deducted.
I am just thinking to go for the Consumer Court against
1) Maruti Suzuki Pvt Ltd., for selling defective goods. Due to our good luck we have been saved . Coming alive after 3-4 lapses of the vehicle due to back drum hub breaking is not less than a miracle.
2)Maruti National Insurance Company for delaying in the process of settelment
Please help me in this matter & suggest me for the next step
Aug 14, 2020
Complaint marked as Resolved
please help me so that i can change my thinking about the company...