National Insurance Company Complaints & Reviews

1. Name
: Om Prakash
2. Address
: RZ G-804,
Raj Nagar Part I
Palam Colony,
Delhi-110045

3. Occupation
: Senior Citizen aged 75 years old
4. Designation
: Retired from PSU
5. Telephone Number
: [protected]
6. Mobile No.
: [protected]
7. E Mail ID
: [protected]@yahoo.co.in
[protected]@rediffmail.com

8. Nature of Complaint
: DELAY IN SETTLEMENT OF CLAIM
9. Detail of grievance :

I had taken the policy on my van number DL9CM 7208 vide policy no. 360900/31/09/[protected] dated 7/03/2010 which was stolen in the Ist week of August 2010. I had submitted the claim form alongwith FIR of stolen vehicle at your branch office DO-23, 106 Palika Bhawan, RK Puram, Sector-13, New Delhi on 09.08.2010. I regret to inform you that more than 6 months have gone past, I yet to hear anything from your side regarding the status of my claim.

I am a 75 years ashthma patient senior citizen living with my wife suffering from heart problem and Blood Sugar. I am also having my widow daughter in law and her two children aged 7 & 4 years.

How long should I wait for settlement of my claim.








10. Policy No. and Period
: 360900/31/09/[protected]
dated 7/03/2010

11. Claim Number
:
12. Date of loss : Ist week of August 2010
Claim lodged on 09.08.2010
13. Name and address of the issuing policy
: DO-23, 106 Palika Bhawan,
RK Puram, Sector-13, New Delhi.

Dealy in getting Claim reimbursement

Lifelong India Ltd Vehicle No HR-47 A-9751 met a road accident we sumit all documents for claim reimbursement on dated 31.12.2010,but after many time of follow up the answer of Natuional Insurance Claim Hub is that DL is under verification .Please help us to reimburse the cliam Policy No 350304/31/10/[protected]

Dear Sir,

I am working for a MNC company under BPO pay rolls .On 7th of April 2010 my wife had given birth to a baby girl.As per BPO we were informed pergancy claim will be given & we were tied up with insurance company "Medi assist" with ID [protected].After pregnancy as per process all required documents were forwarded .But later it is informed that insurance company has been changed to National Insurance.Again from first all the documents were made and sent in the month of July.When we sent all the documents to BPO"Talent pro".After two months in the month of Oct dated 5th it is informed that claim has been rejected.reason is late submission.
I want to ask BPO company & Insurance company ,
1)Employee's are not informed about the change of insurance company .
2)New company cards were recived in the month of August.
3)Insurance company is changed it is not fault of employee .
on regular basis am following with BPO they are no way bothered.

Please help me out and suggest me since one year am fighting with BPO.

Hope i can get justice.

Hoping for favourable reply

i have called number of times [protected] and the Relational Manager sukanta chaterjee number of times .
i have provided all the documents relating to age and other with my cheqe number 814806.i have not get any response from the month of january till date and not provided any documents regarding the payment.
i am totally harashed by your system . will i go to case a file regarding the harrashment or my problem will solve shortly.Please suggest.
My cell number is [protected].

Sir

My motercycle Hero Honda splendorCG 11 ZE 5371 was theft at 5 june 2007 from nagpur, for which after regular visit the insurance company is not giving me the claim amount.

The following are the details of the policy

policy no: 321501/31/06/[protected]

Certificate no: 321501/31/06/[protected]

Insurance period : 16 th sept 2006 to 15th sept 2007

I have lodged FIR at Nagpur police station.

I had a insurace policy (360901/31/09/[protected] from 27-12-09 to[protected] for my car (DL8CE4783) with National Insurance, 620, Somdutt Chamber-II, 9, Bhikaji Cama Place, New Delhi, 110066 . I renewed it by sending cheque (422940 for Rs. 1469) which got encashed on 28-12-10. Till date (7-1-11) the policy has not come to me while i am getting harassed by police for not having valid insurance papers for my car.

Is this the customer care provided by the National Insurance Co. Ltd.

yours SIncerely

S.Muralithar, 10 Kalapataru, IUAC, Aruna Asaf Ali Marg, New Delhi, 110067,[protected], [protected]@gmail.com

I am a resident of delhi and got a mediclaim policy through national insurance company, kashmere gate branch. My claim is pending with park mediclaim, rajendera palace, new delhi. First there was delay on part of national insurance to send my papers very late in park mediclaim, now park mediclaim people taking to much time to get it settle. Kinldy do the needful. I am still bed ridden and my claim amount is rs. 159000 / - .

My policy no is 361501 / 48 / 10 / [protected]
I got sdmitted on 01. 10. 2010 and got discharged on 14. 10. 2010.
I submitted my papers with national insurance on 28. 10. 2010.
I replied the queries of park mediclaim on 15. 12. 2010.

Harvinder kaur [protected]

Complain regarding:policy no: 361003/48/09/[protected]
card no: 2FL0003479A


Sir/Madam
I own a cashless policy of National Insurance Company Ltd(TPA agent:Vipul Med Corp).I was admitted to Sir GangaRam Hospital,Rajinder Nagar,N.D.-60 on 5/9/10 on doctor's advice.TPA counter told about this to Vipul Med Corp through fax on the same day.But they did not considered my
claim.So,i paid myself and got discharged on 8/9/10.Then i contacted National Insurance Company Ltd.,2/3 Central Mkt,Punjabi Bagh,N.D.,Delhi,110026 and submitted all the original documents on 21/9/10 and they assured me that they will send all the documents to Vipul Med Corp.After a few days i went to Vipul Med Corp(Gurgaon)and i again submitted all the required documents again on 18/10/10 and they gave me the reciept for the same.But After a few days they told me that they have rejected my claim...I request you to kindly consider the case as fast as possible.

Thanking you
Yours Sincerely
Sunil Jain
BB/56B Janak Puri
New Delhi-110058
Email ID:[protected]@yahoo.com,[protected]@gmail.com

I have taken a policy with National Insurance Company for my car bearing registration number TN27J6666 (full coverage). There was a flood in Miyapur on 20th August 2010 and water got into our parking lot. All the cars parked in the parking lot got damaged because of the compound wall collapse because of the flood water. I reported this incident to the insurance company, suveryer visited the place, inspected the car and gave me a go ahead to get it repaired. I repaird the card by spending it from my pocket because the service center told me that it is very difficult to get money from the companies like National Insurance and asked me to pay and claim the amount from Company. I did not realize the pain at that time, paid the amount got it repaired. Submitted my claim and surveyer submitted his reports on 23rd of September 2010 to the claim hub of National Insurance Co. Still waiting to get my claim amount of 11 thousand and odd. Whenever I call the insurance company claim hub getting a response that they will send it today. Not sure what to do now. Please help me to get my claim amount from the company.

Thanks in advance
Vijayakumar

Dear Sir / Madam
I am Nitin Grover from Gurgaon and i have compalint against National Insurance Company, Gurgaon Branch at New Railway Road.
Complaint is for Misbehaving, Charging Extra Mney from me and wasting my time. Even i have already written mail to administration level of the same company as on July 02, 2010 (Two Times) with time interval but till now no response is given to me and no solution is provided.

Please See this matter and provide solution why they do this? Please also see mail which i have already written to them (to chairman and other higher authorities) but they are like sleeping no response.

Please you do something.

Thanks and Regards
Nitin Grover
+91-[protected]

1. Name of the complainant: Vinod Kumar Kapur
2. Address of the complainant: 314 Pragati Apartments
Punjabi Bagh Club Road,
Paschim Vihar,
New Delhi-110063

3.E-mail/Telephone/Fax : [protected]@gmail.com Mob[protected]Tel [protected]
: 
5. Name of the Insurance company: National Insurance Company
6. Address of the servicing office/branch with office code(if available):
The National Insurance Company
Hardhian Singh Road
Karol Bagh
New Delhi-100005
7. Policy number/Proposal deposit number: 1360501/48/10/[protected]
Dated 24.07.2010
Due date 23.07.2011
8. Nature of complaint: Non-life
Policy related Policy related Health Insurance -Baroda Health Insurance
Non Fulfillment of terms and conditions of policy

10. Details of complaint :
I am holder of Policy No360501/48/10/[protected] dated 02.07.2010 effective date of insurance is 24.07.2010.The policy was renewed before due date .The policy is being renewed regularly for the last 3 years without break and this is 4th year of my insurance and no claim has ever been lodged.
The details of previous health insurance policies are as under.
Policy No Dated Due date Amount
360501/48/09/[protected] 24.07.2009 23.07.2010 5,00,000
360501/48/08/[protected] 24.07.2008 23.07.2009 5,00,000
360501/48/07/85000/1079 24.07.2007 23.07.2008 5,00,000

Since it is 4th year of insurance I am entitled for the following as per terms of insurance policy:
1. Free health Checkup up to 1% of insured amount i.e. 1% of Rs 500000.00 or say
5000.00.
2. All pre existing diseases are to be covered.

Issues of Dispute
I had requested insurance company for the following:
1.To issue letter to any hospital or pathological laboratory approved by insurance company or TPA for my medical checkup .
2. To issue endorsement that all preexisting diseases are now covered

In spite of my mails, reminders and telephone calls the insurance company is not responding.
I request you to please advise the insurance company to do the needful at the earliest.
A copy of my letter sent to insurance company is attached.

Vinod kumar Kapur






Vinod kumar Kapur
314 Pragati Apartments
Punjabi Bagh Club Road,
Paschim Vihar,
New Delhi-110063
10.10.2010

The Branch Head,
The National Insurance Company
Hardhian Singh Road
Karol Bagh
New Delhi-100005

Dear Sir,

Re: Baroda Health Policy

I am Baroda Health Policy holder for the last 4 years as detailed below:

Policy No Date Due on
1360501/48/10/[protected] 24.07.2010 23.07.2011
2360501/48/09/[protected] 24.07.2009 23.07.2010
3360501/48/08/[protected] 24.07.2008 23.07.2009
4360501/48/07/[protected] 24.07.2007 23.07.2008

After completion of 36 month of continuous coverage I am entitled to following
A. Benefit of preexisting diseases if any.

B. Health Checkup

1. Please arrange to issue a rectification that the benefit as mentioned in A. above is available to me.

2. Please arrange to send me the details for free health checkup.

3. Till date I have not received the ID Cards from the TPA. Please arrange to get the same issued at the earliest

Yours faithfully,

Vinod Kumar Kapur

Dear sir

I have takan Health policy thorugh Bank of Baroda( baroda health) in the moth of April 2010. vide Polilcy No. 370303/48/10/8500000/168 for self, spouse & two children.

I have not received the ID card till date. You would appreciate that 5 months has already passed. On enquiring from Bank, Bank of Baroda, unersinged is told that we are not responsible only Insurance co. can answer. On having telephonic discussion with shri Sita Ram Kohali we were told that the same shall be issued by TPA. We at last contacted M/s Medsave Health Care, at Jaipur on telephone, a person sitting there was not ready to listen any thing & told instead that insurane company shall answer you. We do not understand why these peoples who are sitting for giving services is not listening of our greviences. We request you to kindly help us in this regards otherwise we would have no option to go in for consumer court for necessary action & refund of premum of Rs. 4647/-paid in the month of april 10 with interest.

thank you,
Navin sharma
[protected]

Never received Two wheeler Policy 360200/31/10/[protected] dated 3 september 2010
Santosh to ddro, dro-i, dynamicmoney
show details Sep 11 (2 days ago)

To
Manager
National Insurance Company
New delhi

Sir,

I have paid Rupee's 1035 by cheque num 000029 kotak mahindra bank dated 3 september 2010
this money has been paid by bank , I have not received my policy, I want to complaint against Dynamic money
invester services Head office D-9, New Ranjeet Nagar commercial complex, behind Satyam Cineplex, new delhi-110008
phone num[protected]/45002211 , policy agent name Naveen Rathi phone num [protected] (has not been giving any response to policy delievery inquiry )
this company has given me run around for last 1 week this is disservice to me by this company. I have been given run around for me as per anand of this company policy is with blaze flash courier , but they want dock kit num , which is not given to me by dynamic inverors agent. please help as this is major inconvenience to me
please call me on cell [protected] and get this policy delievered.


Santosh Raman Mishra
Wipro Ltd
Address GH-12/3 Paschim Vihar
New delhi,India PIN 110087
Cell [protected]
E-mail [protected]@gmail.com
cell [protected]
E-mail [protected]@gmail.com

Dear Sir/Madame

I am a lower middle class lady employed in a private job

I had filed a claim for my ailment with the TPA MDINDIA of National Insurance Compnay Limited on 24th April 2010 for INR 25662.20

Unfortunately after many reminders I am not getting response from the agent TPA or the branch

I have attached a copy of the Regd AD Acknowledgement and the claim form

My Policy NUmber is : 30201900/46/09/[protected]

My email ID is [protected]@gmail.com

You can contact me on [protected]

Please do the needful at the earliest

Thanking you
Regards
Rekha R Christian

Dear sir,

I would like some clarification regarding third party claim due to road accident. I was hit by a two-wheeler (bike) while crossing the road in Hyderabad and had loss of consciousness for about 4-5 minutes. My son age 12 and my sister's son age 13 were also with me. Thankfully, they were not hurt. I was admitted at a nearby hospital where a CT scan of the brain was done as I had vomited after being admitted and had slight bleeding from the nose. The CT scan showed clots on either side of the head with right temporal bone fracture on the right side. I had mild fracture of the facial bone, collar bone, etc. I was in the INCU for a week and was discharged after 12 days at the hospital. The neurosurgeon advised me not to wear any headphones for at least a year since I was working as a Medical transcriptionist and needed to wear one. He put me on anti-epileptic medication for 3 years and told me that I have to take them in order to prevent convulsions.

My query is, when we put a third party claim, we were told by the insurance company manager that they were not liable to pay any compensation since the vehicle owner's policy did not contain a clause that mentions that compensation will be paid towards third party claim and the insurance company rejected the application for the claim. Up till now, I have incurred expenditure amounting to 75000/- plus I cannot resume my old job and will be spending another 10000/-towards medication for 3 years.

I would like to know if there are any such clauses, where in, a third party claim due to road accident will not be entertained by the insurance company.

Anticipating a reply which would help me take the best course of action.

Thanks and regards,
Road accident victim

Shri. Lordfree Sudharsan met with an accident on[protected]. He died on[protected]. He availed a Home Loan from ICICI Bank as principal debtor. His wife Mrs. Indu.V.G. is Co-applicant. At the time of sanctioning the loan, the Bank informed them through letter dt.[protected] that, the loan has the facility of personal accident insurance for the first applicant. So, the premium also deducted from the party. After his unfortunate demise, Mrs. Indu submitted all the papers before the company. Till now they didn't settle the claim. The full address of the claimant is as follows:
INDU.V.G., D/O. VICTORIA BHASKARAM,
W/O. LATE. LORDFREE SUDARSHAN,
'OLIV', NEAR RAILWAY BRIDGE, VAZHUTHOOR,
NEYYATTINKARA.P.O.

POLICY NO. 4005 A/0000040, NATIONAL INSURANCE COMPANY
LOAN ACCOUNT NO. MTH[protected]
APPLICATION NO. 2531975

Motor claim number 61 / 2000-01 / 236 Vehicle Regn number DL6CD5168 (Cover Note DR No 0593605, Policy Number 6120890 effective from[protected] till[protected] with DAB DO-22 branch office

This has been the most frustrated experience while dealing with National Insurance officials who have always showcased high level of irresponsibility when it comes to customer grievance and support.

Countless visits and contacts with their Delhi office had been completely in vein. Though this matter was also highlighted to highest levels in past and was acknowledged, howeever did not help either.

The response from their office till date had been the same that they neither they had any records in their system nor they had any file in office for this Claim or policy number.

During our last visit, we were told to resubmit the entire paper work again what we did, however that did not make any difference even.

I had a word recently with branch manager, however the response remained the same that they were unable to find any record in system. I am failing to understand that why a customer is paying the price for any gaps in updating their system records. Here are the details for your reference:-

Motor claim number 61 / 2000-01 / 236 Vehicle Regn number DL6CD5168 (Cover Note DR No 0593605, Policy Number 6120890 effective from[protected] till[protected] with DAB DO-22 branch office

This letter is in relation to accidental repair of car Maruti 800-DL8CK 2370 with reference to job estimate no- 033878 dated 24th Jan 2010 from Maruti Sales And Services, a division of Maruti Suziki India Ltd. Narina, New Delhi.

I request to please provide all parts as mentioned in job estimate no- 033878 asked by the Maruti Sales and Services for repair of my car

I requested to provide parts demanded by Maruti Sales And Services, according to standards set by a division of Maruti Suziki India Ltd for repairs . Narina, New Delhi. Which includes claim for body shell silky silver ,part no 60000M844B0-Z2S is considered for replacement as demanded for repairs from Maruti Sales And Services, a division of Maruti Suziki India Ltd.

As estimate was sent for clearance almost a month ago , please look into the matter as soon as possible and do needful.
Till know I have not GOT any reply from national insurance company,division palika bhavan R.K.PURAM DELHI

DRPRADEEP GARG
[protected]

Dear Sir / Madam,

iam holding a motor vechile (two wheeler)insurance for the past two years in your concern.



The due date of the above policy is[protected].

i havent received any intimation stating the renewal and due date. for te past renewals.

i have voluntarly went and did the renwals.

i strongly disagree with the service branch ( PERIAMET CHENNAI).

please let me know if the customer doesnt get the intimation how do renewals would be continued??

please reply.

THE THING IS GOVERMENT MADE THE INSURANCE POLICY IS MANDATORY AND MUST, THATS THE REASON THE INSURANCE COMPANIES ARE SLEEPING FOR THE RENEWALS AND NOT VALDATING THE CUSTOMERS.


Regards,

Prakash T c

Dear Madam/Sir,


This is bring to kind notice that I have insured my Maruti Swift Dzire Car(HR51 AD4568) with Natonal Insurance (Policy No 4812089).The vechile was bought on

25th Nov ,08.

On 03/08/2009, I faced an accident at NH-58. I was going to get my family from a nearby plaCE Ghookna when in order to save a scootterist I was hit by an

approaching truck.My car was nearly fully damaged it hit the truck head-on and then turned down towards the right side.I had to be taken out by people from

the left side in which doing so they damaged the left side also.,I was brought to the hospital and in the meanwhile some people ripped apart my cd -player

and battery.Somebody informed my relatives and then they took charge.The car was immediately brought to the nearby Regent Autolinks ,a Maruti showroom.

Few days later when i visited the showroom no steps were taken to initiate claim proceedeing when my frieds had already provided them with the required

information and documents.Few days later i was informed a surveyor has come to inspect the accidental car.The proceedings started but the surveyor refused to

give claim for the left side and the accessories, which were fully covered in the policy saying that they were done damage by some miscreants and is not part

of the accidental damage.

Now It is very depressing that till date 16th dec '09 my vechile is not ready and when it was the surveyor started asking for more documents like police

report ,third paty claim and then later started to verify my driving licence.Theses things could have been done earlier but just to delay the proceedings

this drama was staged.

The majority of the problem has been created by the surveyor Mr B.S .Khaatar posted with National Insurance company,New delhi.


I hope you will understand the problem and do the needful for this case.

Warm Regards

Pradeep tyagi

[protected]