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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 124

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M
Mohammed Meeravali
from Palakollu, Andhra Pradesh
Jul 5, 2018
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Address: Visakhapatnam, Andhra Pradesh

Hi sir,
My name is mohammed nagoor meeravali, i have submitted adhaar card in bank and adhaar was updated in my bank account but the npci status is still
Inactive. I have bank account in sbi, bazaar branch, eluru, account no. [protected]... Ifsc code :sbin0002715; adhaar number :[protected]. Lpg gas consumer no.600955, pecs gas agency[protected]. Hence, i request that please update my account in npci. Thank u sir...

Complainant
Name : md. Nagoor meeravali mobile : [protected]
Email : [protected]@gmail.com landline :
Address : s/o. Bajee near clock tower, mutt0n shos line, eluru.
State : andhra pradesh
Distributor : pecs gas agency[protected] consumer no. : 600955

Complaint information
Service request no. : 18023034 status : closed
Registration date :[protected]:01 priority : high
Closed date :[protected]:16 reported by : consumer
Distributor : pecs gas agency[protected]
Subject : as per omc the cash transfer has failed due to reason as miscellaneous.
Description : i have not been received gas subsidy for last 5 transactions though lpg no and my bank accounts were seeded with aadhar number. Further my lpg gas account has not been opened even i enter my user id and password.

Action history
Rajaramana tatta[protected]/05/2018 02:07 pm
Regret inconvenience, we spoke with you in mobile you are satisfied with the information so we are hereby closing the complaint.
Md. Nagoor meeravali - 09/05/2018 04:38 pm
How can i access my lpg gas account. I am not able to access my account and observe whether my subsidy credited to my bank account or not.
Rajaramana tatta[protected]/05/2018 11:20 am
Regret inconvenience, as per our records, 1. Aadhaar seeded with distributor xxxx xxxx 9967 bank aadhaar seeded status with hpcl available npci aadhaar seeded status (Not submitted), 2. Please note that the customer where ever he has submitted his aadhar latest in bank, that bank account will be picked up for crediting lpg subsidy.in case if aadhar already linked with bank account, then it can be removed and relinked again to make the account latest. Lpg subsidy will not be credited based on account number entry done by lpg agency, it will be credited only by submitting aadhar at bank. Hence organized to relink aadhar against the account number you can the subsidy to be credited.
Md. Nagoor meeravali - 21/05/2018 11:40 am
Dear sir,
I have re-linked my aadhaar number to my sbi account number by deleting the previous one, as suggested by sri rajaramana natta on 09.05.2018. But, subsidy for 5-transaction are not credited to my account till to date. Hence, i once again request you to take immediate action to credit gas subsidy for 5-transactions in my sbi bank account at an early date.
Rajasekhar[protected]/05/2018 11:16 am
Regret inconvenience, as per our records, 1. Aadhaar seeded with distributor xxxx xxxx 9967 bank aadhaar seeded status with hpcl available npci aadhaar seeded status (Not submitted)
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Khate se paisa katke npci may kyu jama ho jata hai
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    M
    Mohammed Meeravali
    from Palakollu, Andhra Pradesh
    Jul 5, 2018
    Resolved
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    Resolved

    Address: Visakhapatnam, Andhra Pradesh

    Sir,
    I have hp gas connection in police employee co-operative society at eluru. I am the regular customer. But, i have not received gas subsidy since last 6 transaction even though my aadhar linked with gas agency as well as my sbi account. The gas agency people says that my account was hold at the level of npci by showing that "hold due to inactive aadhaar at npci". Hence, i request that solve my problem and to credit my subsidy to my sbi account.

    When make a complaint before the gas company. They informed that

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    Complainant

    Subject : as per omc the cash transfer has failed due to reason as miscellaneous.

    Description : i have not been received gas subsidy for last 5 transactions though lpg no and my bank accounts were seeded with aadhar number. Further my lpg gas account has not been opened even i enter my user id and password.

    Action history
    Rajaramana tatta[protected]/05/2018 02:07 pm
    Regret inconvenience, we spoke with you in mobile you are satisfied with the information so we are hereby closing the complaint.

    Md. Nagoor meeravali - 09/05/2018 04:38 pm
    How can i access my lpg gas account. I am not able to access my account and observe whether my subsidy credited to my bank account or not.

    Rajaramana tatta[protected]/05/2018 11:20 am
    Regret inconvenience, as per our records, 1. Aadhaar seeded with distributor xxxx xxxx 9967 bank aadhaar seeded status with hpcl available npci aadhaar seeded status (Not submitted), 2. Please note that the customer where ever he has submitted his aadhar latest in bank, that bank account will be picked up for crediting lpg subsidy.in case if aadhar already linked with bank account, then it can be removed and relinked again to make the account latest. Lpg subsidy will not be credited based on account number entry done by lpg agency, it will be credited only by submitting aadhar at bank. Hence organized to relink aadhar against the account number you can the subsidy to be credited.

    Md. Nagoor meeravali - 21/05/2018 11:40 am
    Dear sir,
    I have re-linked my aadhaar number to my sbi account number by deleting the previous one, as suggested by sri rajaramana natta on 09.05.2018. But, subsidy for 5-transaction are not credited to my account till to date. Hence, i once again request you to take immediate action to credit gas subsidy for 5-transactions in my sbi bank account at an early date.

    Rajasekhar[protected]/05/2018 11:16 am
    Regret inconvenience, as per our records, 1. Aadhaar seeded with distributor xxxx xxxx 9967 bank aadhaar seeded status with hpcl available npci aadhaar seeded status (Not submitted)

    Also attachin screen shot aadhar seeded status
    Please find and do necessary things with bank.
    If you still have problem please revert immediately.
    Jul 16, 2018
    Complaint marked as Resolved 
    No reply received from the company as well as forum
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    My LPG subsidy stopped from last six months .i went so many times to my LPG distributor & Bank . I got my Adhar card updated.I also call at[protected]
    but all in wane. please help me .
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      P
      peddireddy obulareddy
      from Durg, Chhattisgarh
      Jul 5, 2018
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      Address: 461005

      I was 14/06/2018booking train ticket through my credit card but transaction was come failed andi will try another time second transaction was come failed and amount was cut with credit card amount
      592×2=1184 and still date amount was not refund
      I also compliant payzapp irctc and hdfc credit card no one can't response for this matter so l required please enquiry and give solution because last few days daily give complete our hdfc credit card but was no response
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        A
        Anilkumar Veer
        from Bhopal, Madhya Pradesh
        Jul 5, 2018
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        Address: Jaipur, Rajasthan, 302017

        Dear sir i have linked my adhaar[protected] with my sbi bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this. Please tell me the solutions about this issue.
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          B
          bablurai
          from Bengaluru, Karnataka
          Jul 4, 2018
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          Address: Aurangabad, Bihar, 824101

          R/sir
          I'm Dhiraj Rai. I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive.
          Due to this I am not getting LPG subsidy my subsidy amount due to hold NPCI reason. So please update my Account no & Addhar no in NPCI.
          I have bank account in SBI bank.
          Account No: [protected]
          IFSC code:-SBIN0017146
          Adhaar number:[protected]
          LPG ID:[protected]
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            S
            sharmaboy
            from Delhi, Delhi
            Jul 4, 2018
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            Dear sir,
            i am ashish kumar joshi. I have a gas connection of hp gas . My agency name is sk home applicances.My lpg id is[protected].My aadhar is linked with my bank account and lpg connection but not getting linked with npci so i am unable to get my gas subsidy in my bank account from 1 year.My lpg subsidy amount is on hold.
            So please resolve my problem soon as possible and link my addhar with npci and my lpg subsidy amount will credit in my sbi account.
            Thanking you
            name ashish kumar joshi
            e mail [protected]@gmail.Com
            mobile [protected]
            consumer no 510062
            sbi account no [protected]
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              A
              aamir ahmad khan
              from Delhi, Delhi
              Jul 4, 2018
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              Hi sir my father name is Ayaz Ahmad khan. I have submitted aadhaar card in bank and aadhaar is updated in my father bank account but the NPCI status is not active . My father Bank account have SBI Rohini sector 5 bank . Account no - [protected], IFSC code : SBIN0031841, Aadhaar no :[protected]. So please update my father Account in NPCI. thank you sir.
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                J
                Jaffaruddin
                from Pune, Maharashtra
                Jul 4, 2018
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                Address: Hyderabad, Telangana, 500034

                I am not getting subsidy since 2 years. The payment is on hold and it is showing as aadhar inactive. I closed my icici bank account two years ago and since then my subsidy is on hold. I have recently changed my bank a/c to andhra bank and also linked my account with aadhar. Below are my details. Requesting you to activate my aadhar to get my subsidy.
                Aadhar no:[protected], name: syed arifuddin, consumer no: 665387, agency: sandeepthi gas service.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                From two onwards NPCI server is not working ..when i sent money to corporation bank from pytm bank ..it was showing 406 not found..how to rectify it...
                From two onwards NPCI server is not working ..when i sent money to corporation bank from pytm bank ..it was showing 406 not found..how to rectify it...
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                  K
                  Khemchand Gangwani
                  from Kota, Rajasthan
                  Jul 4, 2018
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                  Address: 305001
                  Website: Nac

                  Team, from last 12 months subsidy is not credited to aadhar linked account. As subsidy was continue credited in my old account in sbi but when i closed that account subsidy got hold and not credited in another linked saving bank account plz look and resolve. Details are mentioned below :- name:- khemchand gangwani gas company :- hp, consumer no. :-500473 address :-691/2 geeta colony, foy sagar road ajmer 305001 rajasthan
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    M
                    manishdev74
                    from Bengaluru, Karnataka
                    Jul 4, 2018
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                    Address: Bangalore, Karnataka, 560035

                    There was a bank fraud that happened on 07/06/2018 from icici bank of rs 83000/ through multiple upi transaction. After detailed investigation from bank and fir i was asked to follow up with npci. I filed a complain on their website but no one is responding. These customer care numbers are always busy.

                    Manish dev
                    [protected]
                    [protected]@gmail.com
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      PSujatha
                      from Hyderabad, Telangana
                      Jul 3, 2018
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                      Address: Visakhapatnam, Andhra Pradesh, 530012

                      My name is Pamu Sujatha I couldn't able to get subsidy amount in my bank account number [protected] in Bank of India and Aadhar number[protected] and consumer number 621441 and LPG ID [protected]. I'm not receiving my subsidy from Nov 2017 to till date even after linking Aadhar to the bank account. Please look into it as early as possible.

                      Expecting a reply soon, since we went to bank so many times I didn't got any response.
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        kaisepraveen
                        from Jodhpur, Rajasthan
                        Jul 3, 2018
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                        Address: Sonbhadra, Uttar Pradesh, 324002

                        My Aadhar number has been linked with bank account but not showing at NPCI server.So my gas subsidy at NPCI server.So my gas subsidy amount is not credit in my bank account
                        sir please take action immediately.please do the needfull.It's very important me.
                        Customer No- Cx8065639
                        LPG ID[protected]
                        BANK NAME:-SBI
                        Branch name:-SBI ADB KOTA
                        A/C NO - [protected]
                        IFSC code- SBIN0001838
                        mobile no- [protected]
                        Email ID- [protected]@gmail.com
                        AADHAR NO[protected]
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          A
                          Ajay Vhantale-Mohite
                          from Delhi, Delhi
                          Jul 3, 2018
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                          Address: Pune, Maharashtra
                          Website: ebharatgas.com/ebharat/forHome/home.html and www.npci.org.in

                          Hello Team,

                          I have my aadhar number updated with my Bharat Gas connection for LPG ID[protected]
                          Also I have my aadhar number updated in SBI bank account.

                          Still I am not getting Gas subsidy. Every time whenever I get new cylinder, I get subsidy failed message.

                          Later I came to know that my aadhar is not activated in NPCI database.

                          Will you please enable my aadhar status as active in NPCI database?
                          My Aadhar number is[protected].

                          I tried by calling BPCL consumer care number of times but I got nothing apart from excuses!

                          I had raised complaint to BaratGas online site but it is also closed without prior intimation or resolution.

                          Can someone help to resolve my problem ASAP, I am not getting Gas Subsidy since a year.

                          Thanks in advance!
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            siddiqui ma
                            from Vijayawada, Andhra Pradesh
                            Jul 3, 2018
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                            Address: 500028
                            Website: [email protected]

                            My addhar no. Link to bank auuount & my addhar no. Link to bharath gas but gas subsidy not credit in my account since 13/06/2017 till dated, plz npci update my addhar no. & resolve my problem as early, I will very greatful to you and details are given below.

                            thanks you.

                            Name - Mohd Ahmeduddin siddiqui
                            Addhar no.[protected]
                            Account no - State Bank India # [protected] bank street main branch
                            kothi, hyderabad talangana IFS Code. SBIN0000847
                            LPGConsumer ID[protected]
                            Mobile no - [protected]
                            Agency name- tirumala enterpress, venkatadri nager colony, humayun nager
                            hyderabad 500028
                            Email id - [protected]@yahoo.com
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Jul 03, 2018
                            Updated by siddiqui ma
                            My addhar no. Link to bank auuount & my addhar no. Link to bharath gas but gas subsidy not credit in my account since 13/06/2017 to till dated, plz npci update my addhar no. & resolve my problem as early, I will very greatful to you and details are given below.

                            thanks you.

                            Name - Mohd Ahmeduddin siddiqui
                            Addhar no.[protected]
                            Account no - State Bank India # [protected] bank street main branch
                            kothi, hyderabad talangana IFS Code. SBIN0000847
                            LPGConsumer ID[protected]
                            Mobile no - [protected]
                            Agency name- Tirumala enterpress, venkatadri nager colony, humayun nager
                            hyderabad 500028
                            Email id - [protected]@yahoo.com
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                              Tejasi Marri
                              from Hyderabad, Telangana
                              Jul 3, 2018
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                              Address: Rangareddy, Andhra Pradesh, 500035
                              Website: indian gas

                              Dear sir i have linked my adhaar () with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. Please update my addhar number npci accoding.

                              Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please tell me the solutions about this issue. My mobile no.

                              Hi sir my name is (Tejasi marri) i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india, account number : [protected], ifsc code : sbin0004354, adhaar number :[protected]. So please update my account in npci. Thank u sir...

                              My aadhar number is linked with bank of india account but in npci server it is showing inactive.. I have contact my branch and told them to linked my aadhar number but they have already link the aadhar number but it is showing inactive in npci. So my government subsidy failed to credit my account. My name is tejasi marri plz resolve my issue as soon as possibl,
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                insaf1982
                                from Ajmer, Rajasthan
                                Jul 3, 2018
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                                Address: Ajmer, Rajasthan, 305001

                                Dear sir
                                I am a lpg user my consumer no is 504371 name is insaf ali
                                I using lpg last 5 year my aadhar no is[protected].
                                I cant received my lpg subsidy in my bank account last 6 month.
                                Lpg dealer are saying my lpg subsidy is hold because my aadhar
                                Is not link my bank account i give my aadhar in bank many time. But nic
                                Sarvar in not showing link my aadhar. Pleas help me from this matter
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Jul 09, 2018
                                Updated by insaf1982
                                how many time to solve this complaint
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                                  pavan bharne
                                  from Nagpur, Maharashtra
                                  Jul 2, 2018
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                                  Address: Amravati, Maharashtra

                                  I am a consumer of bpcl, my bank account is with bank of india amravati branch having branch ifsc code- bkid0009675 with acount number [protected], from last 18 months my subsidy is not credited in my bank of india account, bank updated aadhar several times but npci not updated it, kindly update the status and release my payment as i am very poor & cant afford cylinders on not subsidy rates.
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    chirag shah1
                                    Jul 2, 2018
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                                    Address: Mumbai City, Maharashtra, 400019

                                    My aadhar number has been linked with my bank account but not show on NPCI server. My gas subsidy is stopped from May 2018 . So my gas subsidy amount is not credited in my account. My account is active and working properly. The gas agency says that you linked your aadhar to NPCI through bank but the bank says that you linked your aadhar to NPCI through gas agency. I have many times visited to bank and gas agency but no solution. I have submitted many times the aadhar copy at bank and gas agency & no resolution yet. I am running pillar to post to get the subsidy amount. I am in fully depression out of bank and gas agency. I shall be highly thankful to you for this kind of act. Respected team you help solicited for faster resolution.

                                    Name-Mahesh Shah

                                    Bank Detail:
                                    Bank - Syndicate Bank, Matunga Branch
                                    Account number – [protected]
                                    Aadhar number[protected]

                                    LPG Detail:
                                    Consumer no: 73837127
                                    LPG ID:[protected]
                                    Distributor Name: NATIONAL GAS SERVICE
                                    Distributor Code: 110886
                                    Contact number: [protected]

                                    Email- write2.[protected]@hotmail.com
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                      A
                                      Ananta borole
                                      from Pune, Maharashtra
                                      Jul 2, 2018
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                                      Dear sir,

                                      From last 2 gas subsidy were not credited to my linked bank account. My aadhar number is linked to bharat gas & also bank account. I have updated my aadhar card in aadhar card centre biometricaly.
                                      But in bank mapper it shows bank status inactive.

                                      Pls resolve. Suggest me.

                                      Regards,
                                      Ananta borole
                                      [protected]
                                      Aadhar card[protected]
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        Avhishek Agarwal
                                        from Mumbai, Maharashtra
                                        Jul 1, 2018
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                                        Address: 700051

                                        Hii sir i am avhishek agarwal. I have submitted aadhar card in bank and aadhar is updated in my bank account but the npci status is still inactive. For this reason i am not able to receive my lpg subsidy from last 5 times. I have bank account in bank : state bank of india, account number : [protected], ifsc code : sbin0001994, adhaar number :[protected]. So please update my account in npci.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Respected Sir,
                                        i am sagar rout, i already submit my adhaar link to my LPG id and bank but not link uid to NPCI
                                        UID No[protected]
                                        LPG ID[protected]
                                        Hi Team,

                                        I have submitted My aadhar copy to bank multiple times, Still, the Bank Linking Status showing inactive. Please guide me on what I can do to get a subsidy in Account.
                                        In order to make it active I visited bank with physical copy of aadhar and done with finger scan and they said it is connected with aadhar sill it did it again.
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