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National Payments Corporation of India [NPCI] Complaints & Reviews

www.npci.org.in

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Updated: Jan 22, 2026

Complaints 4226

Resolved

364

Unresolved

3862

Bad 😕 It seems that National Payments Corporation of India [NPCI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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National Payments Corporation of India [NPCI] reviews & complaints page 125

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My aadhar number has been linked with my bank account but not show on npci server. My gas subsidy is stopped from feb.2018. So my gas subsidy amount is not credited in my aacont. My account is active and working properly. The gas agency says that you linked your aadhar to npci through bank but the bank says that you linked your aadhar to npci through gas agency. I have many times visited to bank and gas agency but no solution. I have submitted many times the aadhar copy at bank and gas agency. Sir please action immediately. I am in fully depression out of bank and gas agency. I shall be highly thankful to you for this kind of act.
Name-rajesh kumar (Advocate)
Bank - oriental bank of commerce
Account number - [protected]
Ifsc code-orbc0101816
Aadhar number[protected]
Email-adv. [protected]@gmail.com
Consumer no.[protected]
Lpg id no.[protected]
Contact number - [protected]

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Address: Surat, Gujarat, 395006

Sir my name is pushpaben r yadav and i am a consumer of hp lpg distributor i had old account in state bank of india and this account i have been closed but my aadhar is still shown in this bank and his status is inactive problem there i have not been able to take my lpg subcidy me other bank account i have give my aadhar my new bank but my aadhar shown in sbi i was contact many times my bank but they cant able to solve my problem. Please take my complaint and active my aadhar as per as soon.
Aadhar no:[protected]
Bank name : allahabad bank
Account no: [protected].

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Address: Jalgaon, Maharashtra, 425401

Website: NPCI

My addhar no. Link to dena bank account & my addhar no. Link to bharat gas but gas but subsidy not credit in my account.in npci data my adhaar is inactive, so plz update my addhar no. & plz solve my problem & thanks...
Name - bhaskar jagan bhoi
Addhar no.[protected]
Account no.[protected]
Lpg id[protected]
Email id - [protected]@rediffmail.com

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G

Ganeshravisaran

from Vayalar, Kerala

Jun 29, 2018

Subsidy not credited

Ganeshravisaran's reply, Jun 22, 2018

LpgSubsidy not credited to my aadhar linked bank account

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Address: Aurangabad, Maharashtra

Hi sir,
I am anandrao balkrishna shinde having aadhar card no.[protected]. I am a pentioner old man. I have submitted said aadhar card in state bank of india, aurangabad branch many times with a request to branch manager to seed my aadhar no.[protected] to sbi bank account no. [protected]. The branch manager tried many times but the npci status is still inactive. So i am not getting any subsidy amount i. E. Gas & other benefits since last one and half year. The aadhar no. Is already linked with the gas agency.
I have bank account in bank: state bank of india account no.: [protected] ifsc no.: sbin0007068.
So please update my account in npci.
Thank you sir,

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P

piyushsh9999

Jun 27, 2018

Sir
I have link my adhar to bank but subsidy no coming in my bank, the bank staff saying we have no procedure to link adhar through NPCI, I have delete previous link of adhar and again link to Hdfc bank and sbi bank but subsidy is no coming help me. and what is the procedure of adhar link to bank through NPCI

piyushsh9999's reply, Jun 21, 2018

Log customer care saying me that firstly link your adhar to bank through NPCI

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My aadhar number has been linked with new bank account but not show on npci server. My subsidy failed and transfered in my close sbi account not get in my new active account. Now i want to get my new account is linked with npci and remove my old account from npci server. Sir please take action immediately. I shall be highly thankful to you for this kind of act.
Name-rajesh kumar
Bank - oriental bank of commerce
Account number - [protected]
Ifsc code-orbc0101816
Aadhar number[protected]
Email-adv. [protected]@gmail.com
Contact number - [protected]

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P

Panduranga Ocheri

from Madanapalle, Andhra Pradesh

Jun 29, 2018

My Adhar card number[protected]
SBI A/C No.[protected]

Panduranga Ocheri's reply, Jun 22, 2018

My Adar card No. and bank A/c not linked npcimap

Panduranga Ocheri's reply, Jun 22, 2018

My Adar card No. and bank A/c not linked npci map

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Address: Nashik, Maharashtra, 422003

I have made a transaction through paytm bhim upi on 13 june 2018 at but transaction get failed but the amount has been debited from my account.. I have submitted online complaint to paytm. They told me to contact npci regarding this.
Upi txn reference id:[protected]
Amount sent thorugh: [protected][protected]@paytm
Amount sent to: [protected]@ybl
Due to security reason i cant share bank details. But the registered bank is state bank of india.

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P

punitgothi

from Ahmedabad, Gujarat

Jun 26, 2018

Hi sir my name is Punit Patel. I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank of India, So please update my account in NPCI. Thank u sir

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Address: Lucknow, Uttar Pradesh

Sir my name is piyush mishra.. Sir i have made a transaction of rs 5000 from paytm bhim upi to my another acount in punjab &sind bank... But amount is not received in bank acount nd paytm payment bank debeited my amount.. It shows successful but my money is not received in bank acount... Plz returned my money it very important for me

Name :-piyush mishra
Transacton id :- s96129947
Upi reference :[protected]
Date :- 23/06/2018
Time :- 8.09 am

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D

[email protected]

from Banswara, Rajasthan

Jun 26, 2018

Sir, my sbi account [protected] dharmender singh ifsc code sbin0031132 aadhar number[protected] lpg id (hp[protected] cansumer number- 105404 aadhar show in my sbi account but not show npci mapper so subsidy not received my account please help me thanks sir

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Address: New Delhi, Delhi, 110062

Dear sir
My aadhar no. Is[protected]

My state bank of india account no.[protected] closed

but npci didn't remove it and all dbtl failed in this .

Kindly remove my sbi closed account...
And update it to another account
As below

Account no.
[protected]
Panjab national bank.
Aadhar[protected].

Thanks
Babli devi [protected]

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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M

madanjai

from CHENNAI, Tamil Nadu

Jun 27, 2018

Hi sir my name is T. Madan I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : ICICI Bank, Account number :[protected], Ifsc code : ICIC0001682, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir

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Address: 273402

Website: www.phonepe.in

Hlw sir/madam my name is satya prakash and i am from u. P. (Gorakhpur). I am using phonepe money transfer and bill payment application since a year ago. Recently i have done transaction for the offer of 10 transaction to phonepe users get 100₹ in wallet. I have done these transaction as per the norms provided by the company. It have been a week over and did not received any money for the offer. I have complained to the customer care of phonepe but they are not listening and providing wrong information. My request is to solve my problem and file an legal case of fraud under the section 447.
Thank you
Regards - satya prakash

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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A

arunkumar05oct

from Varanasi, Uttar Pradesh

Jun 26, 2018

My aadhar link bank of Baroda.but did not show noci mapper please link my aadhar[protected] npci mapper .my 3 months transaction hold LPG subsidy.please help me

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Address: Surat, Gujarat, 395006

Sir i have not get my lpg subcidy my old acount is an ratnakar bank and this account is i have been closed bu my aadhar is still show in ratnakar bank and his status is inactive in npci i was get my lpg suncidy state bank of india i have contact many times in my account but they was not sove my problem my aadhar no is[protected] bank name : state bank of india a/c no : [protected]
Mo : [protected] sir i want to get my lpg subcidy state bank of india i was also give my aadhar no in sbi and there is show my aadhar no is updated i was also update my aadhar in lpg distributor but not able to get my lpg suncidy so please solved my problem as per as soon and active my aadhar in npci

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Hello,
Earlier i have citi bank saving a/c which gas subsidy is getting credit every time but now i have closed this citi bank a/c & opened in new bank name idfc which aadhar is already linked to bank & clearly instructed to idfc to map the same to npci but still after 07 months pass out aadhar & bank link status showing inactive can anyone help to get it out & how to resolved for getting subsidy.
Mob [protected]
Aadhar[protected]
Idfc bank-a/c-[protected]
Ifsc code-idfb0041351
Gas consumer no[protected]

Aug 8, 2021

Complaint marked as Resolved

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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IDFC Bank Customer Care

from Mumbai, Maharashtra

Jun 25, 2018

Hi Vijay,

Allow us to connect with you and provide necessary assistance in detail. Please share your contact number and location details.

Regards,
IDFC Bank

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Address: Purba Medinipur, West Bengal, 721605

Website: my.ebharatgas.com

My name is-narayan chandra debnath.
My subcity is pending 04/2017...
My addhar no. Link to bank auuount & my addhar no. Link to bharat gas but gas subsidy not credit in my account plz npci update my addhar no.
Bharat ka website me show kar raha he... Aadhar is linkd... Plzzzzz slove this matter...
Cons no-9207
Adhar no[protected]
Bank name-sbi
Ac no-[protected]
Ifs coad-sbin0007089
Reg mobile no-[protected].
Email [protected]@gmail.com

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A

akkishelke

from Mumbai, Maharashtra

Jun 25, 2018

Dear Sir,
My AADHAR card is not linked with bank account.
Due to this I am unable to get my scholarship.
So please update the details on your server.
UIDAI shows status-Active but Bank account XXXX bank and not shows account number.

AADHAR No.[protected]
Bank Name: Indian Bank
A/c No. [protected]
IFSC COde: IDIB000B092

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Address: 461005

Website: [email protected]

My addhar no. Link to bank auuount & my addhar no. Link to indian gas but gas subsidy not credit in my account plz npci update my addhar no. & plz fast my problem solve & thanks...

Name - ashish kumar barapatre
Addhar no.[protected]
Account no. - [protected]
Lpg id[protected]
Mobile no. - [protected]
Email id - ashishbarapatre.[protected]@gmail.com

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Address: 394221

Website: [email protected]

Dear sir.
I have a hp lpg gas connection whose consumer no is 626404 and consumer id is[protected]. My adhaar number is[protected]. For about seven month the lpg subsidy is transfrred to an account of bank of india. Which is not my accountfor this purpose i have submitted all the document related to lpg in my cenera bank account. But when i visited npci mapper site (Uidai). The new account of cenera bank is not shown on the npci site.
I want to know when my new account is updated on npci site.
* bank - cenera bank
* account no[protected]
* branch-pandesara (Surat gujarat)
* ifsc code cnrb0006483
Mobile no-[protected]

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C

Chandan Kumar Rajbhar

from Kishanpur, Uttar Pradesh

Jul 17, 2018

LPG SUBSIDY PROBLAM
My aadher number has been linked with bank account but not showing at npci server so my gas subsidy amount is not credited in my bank account sir please take action immediately please do the needful it's very important for me
My account number [protected] ifsc code SBINOO11244
Aadher number[protected]
BRANCH state Bank of India nagra ballia u.p India
Email address [protected]@gmail.com
Mobile number [protected]
LPG id number [protected]
Chandan Kumar Rajbhar

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मे भारत गैस LPG उपभोक्ता3955हू ओर मेरा आधार इनएक्टिव बता रहे है लेकिन बैंक में जाने पर एक्टिव बताते है तो मेरे बैंक खाते में सब्सिडी जमा क्यो नही हो रहीकृपया मेरे आधार को बैंक मे एक्टिव कर सब्सिडी देवे मेरे सिलेंडर भराने के बाद मैसेज आता है कि kindly your सब्सिडीfaild अपना आधार बैंक व डिस्ट्रीब्यूटर से लिंक करावे दोनों जगह संपर्क करने पर वो आधार लिंक बताते है

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

Jun 25, 2018

Updated by karani singh 1997036

Jul 08, 2018

Updated by karani singh 1997036

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K

kaushalkmishra

from Bengaluru, Karnataka

Jun 25, 2018

Bank Linking Status : Inactive
My contact detail : [protected]
Email : kaushal.k.[protected]@gmail.com

I want to get status active. please help me to resolve this.

Thanks
Kaushal Kishore Mishra

kaushalkmishra's reply, Jul 8, 2018

still issue not resolved please let me know what can i do for that

karani singh's [Complaint's author] reply, Jul 8, 2018

Bank linking status inactiv

K

kaushalkmishra

from Bengaluru, Karnataka

Jun 29, 2018

Any update ...

K

kaushalkmishra

from Bengaluru, Karnataka

Jul 8, 2018

still issue not resolved please let me know what can i do for that

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Address: 110059

Respected sir,

My self is yogesh chandel i have submitted my aadhaar card in bank and the same is updated in my bank account but the npci status is still inactive. The information for the same is given below. So please update my account in npci. Please do the needful at the earliest as my subsidy got stuck. I will be really greatful to you.

Aadhar number :[protected]
Bank : hdfc bank ltd
Saving : [protected]
Ifsc : hdfc0004029

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Address: Bijnor, Uttar Pradesh, 246761

Website: www.google.com

Cash Withdrawal[protected]:13:53.0 Oriental Bank of
Commerce 3000 Unknown [protected][protected]REQ ID)
Cash Withdrawal payment pending.
customer details.
Bank Name - Oriental Bank of Commerce
customer - Name ANITA
Aadhar Number[protected]
account number - [protected]
IFSC Code - ORBC0101219
customer id[protected]
Amount - 3000
Date - 16/06/2018
Mobile Number - [protected]
Cash Withdrawal payment pending.

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Address: Mumbai City, Maharashtra, 110062

Website: www.npci.org.co.in

My subsidy failed and transfer in my close sbi account.
Not get in my enable account

I want to cancel aadhar npci from closed sbi account.[protected].

I didn't get my subsidy and widow pension since may 2017 one year

All npci payment failed in my closed account

And i want update it to another panjab national bank enable account no. [protected].

Aadhar no.[protected].
Name babli devi
Phone [protected]

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Address: Rohtak, Haryana

Name-sandeep dhaka. Bank-sbi. Upi no-[protected] state-haryana district - rohtak cmplain-a mobile recharge do with sbi bhim pay.. But my balance is cut in my account and recharge not done. I am unhappy with sbi bhim pay. I have done a mobile recharge of idea mrp 398.. But my rupee is cut in my account and mobile recharge is not done by sbi bhim pay.. Please help me for this.. Thankyou

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J

jitendra@7

from Kota, Rajasthan

Jun 22, 2018

Hi sir my mother name is Dhapu devi I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : SBI, Account number : [protected], Ifsc code : SBIN0031349, Adhaar number :[protected]. So please update my account in NPCI. Thank u sir

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Address: Kolkata, West Bengal, 700054

Respected sir,
My name is shiv lal. I have a account at allahabad bank a/c no :- [protected]
Ifsc :- 0210028
Aadhar no :[protected]
Branch :- beliaghata (Kolkata)
My lpg subsidy stopped from november 2017. Because i closed my old account then i open a new account at allahabad bank details give up above.
But npci status is still inactive. So please update my account is npci. Resolve as soon as possible.
Shiv lal
Cont:- [protected]

Thankyou sir.

National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.

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V

Vijaykumar Thota

from Visakhapatnam, Andhra Pradesh

Jun 22, 2018

Sir aadhar with bank linking status inactive then how to link my bank account with aadhar.

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