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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 126

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V
Vishnu's
from Chittur, Kerala
Jun 21, 2018
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Dear sir i am vishnu vardhan my father is not able to receive lpg subsidy since 7 months due to aadhar number is not linked with npci server i already mail to npci but there is no response. Aadhar number:[protected] lpg id:[protected] indane oil andhra pragati grameena bank account no:[protected]-1 ifsc code: apgb0004074 please link aadhar number to npci server to receive lpg subsidy.
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Dear sir madam

I have link my adhar Card in my state bank of India saving bank account but not showing in NPCI database I would like to update my adhar in NPCI database please help me. Name -Chand shaikh
Cont no-[protected]
Nasik uttara nagar

aadhar number not linked with npci server - Comment #3134704 - Image #0
Chan's shaikh's reply, Jun 21, 2018
Please update my adhar in NPCI Database hence I also link my adhar in savings Bank account
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    A
    Archana holkar
    from Nagpur, Maharashtra
    Jun 20, 2018
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    Address: Pune, Maharashtra
    Website: BHIM app

    I am mrs archana holkar from pune i had downloaded bhim app and done one transaction which was gone pending the transaction was for 1025 rs. So i had searched for customer care number of bhim app i got two numbers after calling i had got no response, after some time i had received call from one of the number. He is saying that he is calling from customer care bhim app, so i told him about pending transaction so he told me to click on be icon for clearing the transaction and the told me to click on confirm and pay, so i did the same, he told me to repeat the same process, he told me that now i can get my transaction cleared, but after the phone call i got sms from bank that rs 20000/- each i. E total 40000/- get deducted from my account, i have seen the transaction history where i saw that my pending transaction is still there and two more transaction are there. So i visited bank to see my account balance where i knew that my money were theft by fraud. Please resolve the issue and give me reversal all this happen om 02/06/2018 i have already send a complaint letter to sbi and mails to contact. Bhim, but no response received till date.
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      S
      sayanseth
      from Kolkata, West Bengal
      Jun 19, 2018
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      Address: Howrah, West Bengal, 711201
      Website: www.ncpi.org

      Dear sir,
      I beg to inform you that i am not receiving lpg subsidy in my bank account ([protected]) for my lpg id[protected] as bank officials states that my aadhar - bank account linking in ncpi mapper is inactive. Please help me in this regard and provide me relief at the earliest by taking in appropriate steps. Please help me out by sorting out the restrictions imposed by ncpi and providing me the subsidy.
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        R
        rishiwalia2018
        from Delhi, Delhi
        Jun 19, 2018
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        Address: 110059
        Website: www.npci.org.in

        Please help me as i am 62 years senior citzen and paralysis patient. I have applied to social welfare deptt. Govt of nct of delhi for senior citizen pension vide acknowledgement - id[protected] and application no -[protected] dated 15/04/17 delhi govt approved my pension but i could not get pension because my aadhar has not been linked & mapped yet. My bank account details are given below.
        Name: kakesh kumar patni s/o shiv dayal patni
        Address: p-20 vijay vihar uttam nagar new delhi-110059, phone no-[protected]
        I have more than 25 visits to my bank branch for adhar linking and mapping.
        Account no -1
        Canara bank a/c no[protected] customer id:[protected] branch : uttam nagar

        Oriental bank of commerece, uuam nagar branch
        A/c no -[protected] customer id: 61286971
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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          J
          Jeetmal Yadav
          from Jabalpur, Madhya Pradesh
          Jun 19, 2018
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          Address: Bhopal, Madhya Pradesh, 462024

          महोदय मेरा गैस कनेक्शन शाहपुरा भारत गैस सर्विस में विश्वास परमानी के नाम से हे मेरा कंस्यूमर नंबर-९३२९१९७४ हे महोदय जी मेरे अकाउंट में सब्सिडी नहीं आ रही हे, जब में अपना अकाउंट अपने गैस कनेक्शन से लिंक करता हु तो वह पहले से मेरे पुराने गैस कनेक्शन में लिंक दिखता हे जो पहले से सरेंडर कर चूका प्लीज मेरी समस्या का समाधान करने की कृपा करे
          धन्यवाद्

          कंस्यूमर नाम -विश्वास परमानी
          नई कंस्यूमर नंबर[protected]
          सरेंडर गैस कनेक्शन[protected]
          +1 photos
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Jun 19, 2018
          Updated by Jeetmal Yadav
          please solve my problam...

          Subsidy under RGRHL shows error like thi: 96-Aadhar mapping does not exist/Aadhar number not mapped to IIN. So resolve the problem

          subsidy not received - Comment #3133538 - Image #0
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            H
            Harshad96
            from Nagpur, Maharashtra
            Jun 18, 2018
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            Address: Nagpur, Maharashtra, 440014
            Website: TEZ a google payment app

            My name is harshad dhangare.

            I hereby want to submit a complaint against tez a google payment platform which enables fund transactions, payment of electricity bills and other bills. Tez used bharat bill pay.

            Bbps id: bd01g1752932

            Bill desk id: bdgo[protected]okaxis

            On 28 of may 2018 i paid for an electricity bill of rupees rs. 2430 for sndl the electricity board which got failed. Generally while using other payment platforms the amount is credited within an hour or at max a day. I waited for 24 hours for my payment to credit back to me but the amount did not got credited to me.

            On contacting tez team they ask me to wait for three days and assured me that the amount will be credited back. The amount did not credited back to me even after 3 days. I opened and dispute on their platform and immediately next day it was shown that the dispute was resolved even when the amount was not credited back to me.

            On contacting tez, they apologized for the this mistake and again given assurance. They asked me to submit my account statements to confirm that no amount was credited back to me. On the 31st of may 2018 i submitted my account statement to tez through mail which i have record of submission. They said that their team is working on the issue and they ask me to wait for 7 days.

            Today it's almost 20 days and i am yet to receive my amount back. This is customer harassment of a consumer. A consumer like me is discouraged to use online platform and digital platforms because of such lack of customer service.

            I contacted them numerous number of time and every representative of that has only asked me to wait for 3 days or 7 days and only one thing they had to say is that they have taken up the matter and it is being handled by their specialist team. Even after 20 days i am yet to receive my refund.

            One of their suggested me to ask to contact my bank and sndl the electricity board. Iif i had to go manually personally for my bill payment or anything else why would i used platform like this. While using other payment platforms the amount is credited back within an hour or at max a day.

            I am genuinely discouraged aggrieved by all this and and this shows the failure of of customer service on the part of tez. The transaction which i did was with faith on tez that even if the transaction was failed the amount would be credited back to me but it did not happen. This is a complete failure on the part of the google and the service they are providing.

            I waited for 20 days now for my payment to refund back to me. I am hereby attaching the payment proof screenshot which includes my google transaction id. Upi transaction id and everything else.

            This is very discouraging for consumers and customers where we are expecting to go into a digital india and such lack of consumer issue readdresal is in practice. It is humble request on my part to look into the matter and taking necessary actions and credit back the amount which is yet to be credited to me
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              A
              apurvaxt1033
              from Surat, Gujarat
              Jun 18, 2018
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              Address: Gandhinagar, Gujarat, 382845
              Website: Club factory

              E-commerce company ne mere Paise send kar diye hai lekin aaj 5 month ho gaya mere Paise abhi tak mere account me aaye nahi
              My all proof below and also download attachment of reference of transaction.

              E-commerce company = club factory
              Refund amount = Rs.1004.41
              Bank reference number = [protected]
              Bank ARN number =[protected]

              Please solutions my query sir... Bahot time ho gaya.
              +1 photos
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                R
                rameshtalreja74
                from Mumbai, Maharashtra
                Jun 16, 2018
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                Address: 421003

                Dear sir,
                I am senior citizen and it is to bring to your kind notice that i have not been recieving any subsidy for lpg supplied to me for last four cylinders.
                I have contacted concerned banks, dealer and bharat gas customer care but the issue has not been resolved till date. The following sequence of events will clarify the position:
                1) i had been receiving subsidy regularly till september 2017 in my account at bank of baroda.
                2) after september 2017 all subsidy amounts have been sent by you to bank of india. I have already closed my account at bank of india in december 2017.
                3) on anquiring from dealer and bharat gas it is informed that account with bank of india has not been delinked by npci and all subsidy amounts are being still sent to bank of india resulting in failed transctions.

                In view of the explanation given above you are requested to kindly delink subsidy account with bank of india and relink to bank of baroda (As earlier) at earliest to get the all pending and future subsidy amounts to my correct account.
                An early and immediate action in matter is requested
                Thanking you in advance,
                Yours faithfully
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  K
                  KKarthick07
                  from Nagercoil, Tamil Nadu
                  Jun 16, 2018
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                  Address: Erode, Tamil Nadu, 638110

                  Dear sir/madam,
                  I am requesting for the npci inactive issue please provide the solution for that, here i am mentioning my aadhaar no for your reference:[protected], which is linked with south indian bank now i am closed that account after i opened new account near my place sbi submitted aadhaar also fingerprint verified now, aadhaar is linked but npci is inactive till now so that lpg subsidy is not yet received. I am requesting bank regarding this issue there is no solution. Please do needful, my mail [protected]@gmail.com.
                  +1 photos
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Sir mera consumer no.34667 kohli gas indane in jalandhar ha meri one year se subsidy nahi ayi please transfer kardo.sir meri mail par complaint no bi bejdo.
                  My aadhar numer is already submitted in bank but i dont got LPG subsidy from NPCI because it is inactive now in the bank.
                  my account no. is [protected], ifsc code cbin0281204 and uid no.[protected].

                  pls do needful.
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                    N
                    narendragaira
                    from New Delhi, Delhi
                    Jun 15, 2018
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                    Resolved

                    Address: New Delhi, Delhi, 110068

                    Hello sir,
                    My adhar number has been linked with bank account but not showing at npci server.
                    I already rechecked with bank but they tell me that your aadhar is linked to a/c
                    Npci but i contact to customer care and discuses me your aadhaar not active in npci customer care no [protected]
                    Name narendra singh gaira
                    A/c-[protected] (State bank of india)
                    Ifsc-sbin0008442
                    Aadhaar no[protected]
                    Mobile no [protected]
                    Jun 16, 2018
                    Complaint marked as Resolved 
                    Hello sir, My adhar number has been linked with bank account but not showing at NPCI server. I already rechecked with bank but they tell me that your aadhar is linked to A/c NPCI but I contact to customer care and discuses me your aadhaar not active in NPCI Customer Care No 18002333555 please solved the problem Name Narendra Singh Gaira A/C-20255433955 (State Bank Of India) IFSC-SBIN0008442 AADHAAR NO- 758114585787 Mobile No 9911341586
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Jun 15, 2018
                    Updated by narendragaira
                    Hello sir,
                    My adhar number has been linked with bank account but not showing at NPCI server.
                    I already rechecked with bank but they tell me that your aadhar is linked to A/c
                    NPCI but I contact to customer care and discuses me your aadhaar not active in NPCI Customer Care No [protected]
                    Name Narendra Singh Gaira
                    A/C-[protected] (State Bank Of India)
                    IFSC-SBIN0008442
                    AADHAAR NO[protected]
                    Mobile No [protected]
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                      R
                      railla Vijaya
                      from Gurgaon, Haryana
                      Jun 15, 2018
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                      Address: 505301

                      Hi,

                      This is rayilla vijaya. I am unable to get gas subsidy till last one year. Previously i have sbi account that account i was not getting subsidy after i taken canara bank also for gas subsidy this is also facing same problem. I have visited canara bank & gas 3 times with my aadhaar. The gas agent our side done pending bank. The bank officer my side i had linked your account with aadhaar. Finally the bank officer told it was pending with npci. Please do the need ful of gas subsidy.

                      I connected gas customer care yesterday but he told your account in non ctc. Please move to non ctc to ctc.

                      Please find the attached screen shot od marked.

                      Thanks & regards,
                      Rayilla vijaya.
                      Mobile: [protected]
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      Hello sir,
                      My aadhar number has been linked with bank account but not showing at NPCI server,
                      I already rechecked with bank but they tell me that your aadhar is linked to A/C.
                      Name-karuna patidar
                      A/C-[protected]
                      IFSC-SBIN0030058
                      Aadhar[protected]
                      I am p malleswari my vijaya bank account number is [protected] my adhar number is[protected] it is not maping in npci please add my addhar npci my phone number [protected]
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                        S
                        samsarkar2
                        from Delhi, Delhi
                        Jun 15, 2018
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                        Address: Purulia, West Bengal, 723146

                        Lpg id :3 [protected]
                        Consumer no : [protected]
                        Subsidy not received for last 5 booking due to inactive adhar (Bank a/c closed).
                        Reshedded adhar in ubi & axis bank after that, yet bank linking status shows - inactive
                        Bank personel sheeded /updated adhar in front of me.
                        Indane personel says it is a problem of bank side and bank personel says they have done their job.
                        Lodge complain in indane site, complain no:[protected].
                        +2 photos
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Money transfering is fail but money debited in *99#
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                          N
                          Nitinanandraoshinde
                          from Delhi, Delhi
                          Jun 15, 2018
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                          Address: Nashik, Maharashtra

                          MyDear Sir,
                          This is inform you that, my father namely Anandrao Balkrishna Shinde, Enrollment No. 2006/00453/02285 having AADHAR No.[protected] was linked previously with Aurangabad District Co -op Bank, Aurangabad, Maharashtra. The Account no of [protected]. However due to personal reason the said bank account is at present non-operative. therefore i have tried to D-link of said closed bank account. But the said account repeatedly shown linking with Aadhar card. Therefore, my subsidy of GAS is returned last 1 and half year.
                          Therefore I have tried with the help of Branch Manager State Bank of India, Aurangabad (MS) Branch to seed Aadhar no[protected] to SBI A/c NO. [protected] IFSC No: SBIN0007068. Hawever, the same show linked with the said Account. But acctually it is not linking. Because of not linking new account my father is not getting any subsidy amount i.e. GAS, & other benifits since last one and half year. The Aadhar No. is already linked with the GAS agency.
                          It is therefore requested to kindly look into the matter & do the needfull for seeding the aadhar to SBI account at the earliest.
                          Thanking you.
                          Yours faithfully
                          Nitin Anandrao Shinde S/O Shri Anandrao Shinde
                          Aurangabad
                          Mob: [protected]
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            V
                            Vimal Purty
                            from Revelganj, Bihar
                            Jun 15, 2018
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                            Hi sir my name is parmar raysangbhai govindbhai and i am a customer of hp lpg distributor surat i have bank account in state bank of india and my account no is [protected] and my aadhar no is[protected] my lpg id is 2 [protected] my lpg subcidy was was not come in my account they going on other person bank account (Mr maganbhai meghjibhai makwana) how its possible i was contact my bank many times but they was cant solve my problem they sad here is all ok.

                            Please solve my problem as per as soon.
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              9
                              9724815806
                              from Surat, Gujarat
                              Jun 14, 2018
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                              Address: Surat, Gujarat, 395006

                              Hi sir my name is parmar raysangbhai govindbhai and i am a customer of hp lpg distributor surat i have bank account in state bank of india and my account no is [protected] and my aadhar no is[protected] my lpg id is 2 [protected] my lpg subcidy was was not come in my account they going on other person bank account (Mr maganbhai meghjibhai makwana) how its possible i was contact my bank many times but they was cant solve my problem they sad here is all ok.

                              Please solve my problem as per as soon.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                sonu fzh
                                from Jind, Haryana
                                Jun 13, 2018
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                                R/sir
                                I'm Bhupinder Kumar. I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive.
                                due to this I am not getting LPG subsidy. So please update my account in NPCI.
                                I have bank account in SBI bank.
                                Account No:-[protected]
                                IFSC code :-SBIN0000640
                                Adhaar number :[protected]
                                LPG ID :[protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  DUSMANTA PRADHAN
                                  from Bhubaneshwar, Odisha
                                  Jun 13, 2018
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                                  Address: Angul, Odisha, 759125
                                  Website: Nathional Payment System(NPCI)

                                  Sir, After removing the last link fully, I have linked my Adhaar no[protected] with my SBI account no-[protected] at CBS and other place on 11th-june-2018 but it has not mapped in NPCI yet. I can not get my LPG subsidy of my last taken cylinder on 4th-june-2018 yet. My subsidy unauthorised went to Airtel Payment bank, therefore, I had stopped Airtel payment bank with calling to 400. After that I have freshly link my account with Adhaar no. Please, I kindly request to map my account no with Adhaar no in NPCI and release my subsidy successfully without any late.
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Please provide My Subsidy consumer no. [protected].& Divya Gas Agency Chhani Road Vadodara.
                                  Thanks.
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                                    paul susmita
                                    from Karsiyang, West Bengal
                                    Jun 13, 2018
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                                    First time its the most dissapointing experience with online transaction. At 05.06.18 i made an online transaction from my rupay debit card but due to failed transaction that transaction didn't happend properly bt at the same time my 2300 r. S was debited from my account. 13.06.18 runing now and yet not i get my money back. Do return my de bit amount as soon as it possible
                                    Ac no-[protected]
                                    Ifsc code-mahb0001600
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                                      sanjubaba555
                                      from Kishanganj, West Bengal
                                      Jun 13, 2018
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                                      Sir, my aadhar no. Is[protected]. My indane lpg subsidy previously credited in sbi ac. No. [protected]. Later it transffered to boi ac. No. [protected]. Now this bank of india acount has been closed and lpg subsidy has been stopped. Therefore i need to delink my boi acount from npci mapper & link my sbi acount no. [protected] or any other active acount so that i can avail lpg subsidy. My indane consumer no. Is[protected].
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        Vimal Purty
                                        from Revelganj, Bihar
                                        Jun 12, 2018
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                                        Respected Sir,

                                        Most humbly, I state that My Aadhar number has been linked with bank account on 15/01/2018, but linking status is not showing activate at NPCI server . Due to which my scholarship transaction of 38000/Rs is pending so, thats why creating problem on my examination.

                                        The proofs of Aadhar card, Pass book of bank and linking with bank is in soft copies.
                                        So, please take the action immediately.

                                        Name: Vimal Purty
                                        A/C No: [protected]
                                        Mobile no: [protected]
                                        Email ID: [protected]@gmail.com
                                        +1 photos
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