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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 127

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K
Karuna patidar
from Mahasamund, Chhattisgarh
Jun 12, 2018
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Hello sir,
Mera aadar bank account se link hai
Lekin NPCI server pr aadar bank se link nhi bata raha hai,
Iski wajh se meri madical ki 200000 ki scholarship nahi aa pa rahi hai agr yah link nhi hua to meri scholarship nahi aayegi aur mujhe exam nahi dene dege
Mera carrier kharab ho jayega
Meri madical ki sheet chali jayegi
Please help me,
A/C- [protected]
IFSC-SBIN0030058
aadhar no.[protected]
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
My bank account with IOB acc no. [protected] has been linked with aadhar but the npci mapper status is still showing it is not linked. My aadhar no is[protected]. Due to this my scholarship amount is not credited in my acc. I visited my bank regarding this issue to which theynsaid it is already linked. Kindly look into this matter asap.

app. for aadhar not link with npci server - Comment #3128981 - Image #0
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    Nuppesh Patel
    from Bhopal, Madhya Pradesh
    Jun 12, 2018
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    Address: 390022

    Sir
    My name is nrupeshkumar i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive.

    I have bank account in bank : axis bank, account number : [protected],
    Ifsc code : utib0000451,
    Adhaar number :[protected].
    So please update my account in npci.

    Due to this, i am not getting lpg subsidy.

    Thank u sir
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
    Hi, we'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in. Regards, Team Axis Bank
    Again and again aadhar linking with bank but NPCI not submitted. and consumer gas subsidy hold at long time...please solve problem

    npci-aadhar inactive in npci - Comment #3126409 - Image #0
    Ac name is pooja bhawar
    aadhar no[protected]
    bank name state bank of india ac no [protected] ifsc sbin0021533
    Hi sir my name is Punit Patel. I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank of India, Account number : [protected], Ifsc code : SBIN0016063, lpg id :[protected]. So please update my account in NPCI. Thank u sir
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      Ved prakash dwivedi
      from Gorakhpur, Uttar Pradesh
      Jun 12, 2018
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      Address: Allahabad, Uttar Pradesh

      Dear sir i have link my aadhar my bank account[protected] but i not find my subsidy last 4 time.. And i will all ready doing complain to bharat gas custmor care many time but he will be not do any help when iam asking my bank he sad i will all ready done yoir aadhar to your bank account. So plz take better action for this othervise i will done a case in court to ncpi he will cheat to customer thank you
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      Dear sir my LPG subsidy is failed automatically please kindly check the process
      between LPG subsidy and please send mi my LPG subsidy . thank you.
      Sir my aadhar no.is linked my account no. But npci server is showing aadhar-bank linking status is inactive.So my lpg subsidy is pending.so request you that corrected it e.g. do status active.thankyou
      Sir my aadhar number is[protected] was inactive in NPCI bank linking status. My bank account number is [protected], SBI tresury branch Kurnool. Due to that I am not getting gas subsidy amount since[protected]. So many times I met with bank officials but they didn't respond. I request you kindly activate my AAdhar Number in bank linking status.
      ci_kodumur_kur's reply, Jun 4, 2018
      kindly solve my problem as I am suffering lot
      ci_kodumur_kur's reply, Jun 4, 2018
      Sir my name is B.V.Ramana . My aadhar number is 713627889606 and having bank account no. 31398524566 in SBI, treasury bank Kurnool. My bharath gas subsidy amount not credited in my bank account number as my aadhar number was shown in inactive in NPCI bank linking status. Due to that I am not getting gas subsidy amount since 01-01-2018. So many times I met with bank officials but they didn't respond. They told that the matter will be solve in NPCI officials. Hence I request you kindly activate my AAdhar Number in bank linking status. yours faithfully B.V. Ramana
      May aadhar no[protected] not mapp in npci my lpg id [protected] and bank a/c [protected] my addhar not map my lpg id
      Dear sir, my aadhar card is not link with irctc site &my aadhar card number will be link in a bank account already but in irctc site my account not link my aadhar card pls hlep me.

      thanking you.
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        K
        kkumarr
        from Forbesganj, Bihar
        Jun 12, 2018
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        Address: Ranchi, Jharkhand, 835303

        Hi sir my mother name is kumar sourabh. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india (Sbi), account number : [protected], ifsc code : sbin0016617, adhaar number :[protected]. So please update my account in npci server. Thank you sir.
        +1 photos
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          S
          Sailen Koley
          from Kolkata, West Bengal
          Jun 11, 2018
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          Address: Kolkata, West Bengal, 700001
          Website: www.npci.org.in

          Aadhaar number not updated by npci?
          Lpg subsidy not received for last 3 months despite aadhaar updation in bank and lpg (Indane gas service singur).
          My lp consumer no. Is[protected] and i have already submitted my aadhaar card to their office and they inform me that they have updated the same in their system. I have also submitted my aadhaar card in my sbi bank singur branch (Account number is [protected], ifsc code is sbin0010096) and they have also updated the same in their system.
          My aadhaar number is[protected].
          The bank informed to me that due to aadhaar is not updated with npci, that is why i am not receiving lpg subsidy.
          Kindly update my aadhaar number in npci system so that i may receive lpg subsidy in my bank account.
          Thanking you!
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Sir
          My online payment detected but not successfull
          Please think about this and done payment successful.

          aadhaar number not linked - Comment #3125459 - Image #0
          My name is dinesh Shukla
          My Indian oil lpg Gas connection no: 05502
          My addhar card is also linked in bank of India
          Account no:[protected]
          Pls activate my subsidy
          My money deducted but payment not successfully.so please solve it's.

          aadhaar number not linked - Comment #3133668 - Image #0
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            M
            monuaud
            from Gurgaon, Haryana
            Jun 10, 2018
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            Address: 110059

            I have lodged the request for seeding my aadhaar no[protected] to my aforesaid pnb account but still my aadhaar status there in npci is inactive. Please provide me the solution as i have got my account authenticated by fingerprint in pnb. Please tell me where is my fault if bankers are not following the procedure. I am very aggrieved and i will file a case against npci for harassing the people in the name of subsidy. It is not possible to open new account all the time i want to receive subsidy, that too due to irresponsible attitude of bankers.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
            I have done a bhim transaction from Hdfc Bank to Icici bank. But by accident I have typed wrong account number and the amount got credited to the wrong account.
            Request your intervention so that I can get the amount back
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              B
              bokde99
              from Nagpur, Maharashtra
              Jun 10, 2018
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              Hi sir my name is ujjwal bokde i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : union bank of india, account number : [protected], ifsc code : ubin0547905, adhaar number :[protected]. So please update my account in npci. Also i have not received my subsidy from 3-4 month because my aadhar cad is inactive.
              Thank you
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Sir, my subside is transfer my closing axis bank account, I change my another Indian bank(AC/no.[protected]) to addhar link and NPCI submitted 19.05.2018(Ref.no-[protected]).HP consumer no-601035. but my subside not transfer my Indian bank.plz give my subside in my Indian bank.

              aadhar inactive in npci server - Comment #3125474 - Image #0
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                G
                Ganesh Salvi Ghati
                from Jodhpur, Rajasthan
                Jun 10, 2018
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                Address: Rajsamand, Rajasthan

                Sir mera account indian overseas bank mein hai aadhar se juda hua hai but npci se inactive hai is wajah se my lpg account number[protected] mai subsidy ki rashi transfer nahi ho pa rahi hai my lpg account number[protected]
                My bank account number - [protected]
                Ifcs:iob0002429
                My adhar number[protected]
                Mob. [protected]
                Please my adhar link to npci
                +4 photos
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                Jun 10, 2018
                Updated by Ganesh Salvi Ghati
                Meri Adhar Ditel
                Basanti salvi W/o Ganesh lal Salvi
                169 Rajput Basti Ghati Koaria Rajsamand Rajsthan 313327
                LPG subsidy not transfer Ditel

                Jun 10, 2018
                Updated by Ganesh Salvi Ghati
                Sar Mai Subham Bharat Gas Agency Ki customer hu Upbhokta card
                number 75188327 jisme Bank account details inactive hai please my ADHAR RI LINK NPCI

                Jun 10, 2018
                Updated by Ganesh Salvi Ghati
                My ADHAR Number[protected]
                REI LINL WITH NPCI MY BANK ACCOUNT NUMBER [protected]
                IFSC IOBA0002429
                BANK ACCOUNT SE LINK HAI BUT NOT LINK WITH NPCI PLEASE LINK MY ADHAR NPCI
                KYOKI MY ACCOUNT MAY subsidy transfer nhi go the hai please give me the help

                Jun 10, 2018
                Updated by Ganesh Salvi Ghati
                sir please mujhe Garib ki help kijiye Taki Mujhe Meri subsidy ki Rashi me sake

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                  M
                  M Shahrukh Srk
                  from Mumbai, Maharashtra
                  Jun 10, 2018
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                  Address: 444806

                  I updated adhar in maharashtrs bank and requested for linking.
                  Now the status shows aadhaar pending for npci validation.
                  Please if any requirement is there inform me bank doesn't help me.
                  If not then how many days required to update. I required bank linking status for filling scholarship form..
                  Please help me
                  My aadhar no[protected]
                  Email - [protected]@gmail.com
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                    Y
                    yogesh1431
                    from Delhi, Delhi
                    Jun 9, 2018
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                    Address: New Delhi, Delhi, 110085

                    Sir i have linked my aadhar with my state bank of india account many many time. But is not getting linked with npci, as it is found that is has linked with my idbi account which i have already closed. I have linked my aadhar with my sbi account via bank officials, net banking and also via atm services but it is still not get mapped with npci as a result of it i am not able to avail the gas subsidy benefit long 4 month. Please adivese me.

                    Aadhar card no-[protected]
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      S
                      skmadanagopal
                      from Avinashi, Tamil Nadu
                      Jun 9, 2018
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                      Address: Chennai, Tamil Nadu, 600099

                      Dear all,

                      I am senthil from chennai, tamilnadu.

                      This is regarding lpg subsidy.

                      I was an account holder in sbi where i used to receive the dbtl subsidy earlier until march 2018. But this a/c has been closed now & aadhaar has been also delinked by sbi as per request.

                      Thus i wanted to transfer my subsidy amount to hdfc bank account for which i was kept informed by both hdfc, npci's customer care and bharat gas distributor, nk enterprises that your aadhaar is already linked with your a/c in hdfc. Hence the subsidy amount would automatically get credited to your a/c in hdfc for your next gas refill booking.

                      Based on their confirmation, 2 days before i booked and refilling has also been done. But the subsidy amount of rs. 230.66 is not yet credited to a/c in hdfc. Instead while checking online on ebharatgas.com, i noticed that bank linking with aadhaar shows inactive and its details are attached for your perusal.

                      It seems to me that it is not updated in npci database yet. I have verified with bank and they confirmed that they already linked my aadhar to bank a/c.

                      As a result hp gas dealer is saying bank details are not update for getting subsidy.

                      I contacted bharat gas distributor and hdfc, they are saying there is nothing they can do from their end.

                      Please help me on this to get my subsidy amount credited to my a/c in hdfc going forward. To get a proper direction, i have looped in all the respective departments here. My apologies for that. Please someone pitch in and resolve my issue.

                      Regards
                      Senthil
                      Ph: [protected]
                      Consumer no.: 52928387
                      +2 photos
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                        Santosh Kumar Appalabhaktula
                        from Hyderabad, Andhra Pradesh
                        Jun 9, 2018
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                        Address: Hyderabad, Andhra Pradesh, 500090

                        I have already linked my aadhaar no#[protected] to fours banks, but it is not updated in npci database yet. I have verified with bank and they confirmed that they already linked my aadhar to bank a/c.

                        As a result hp gas dealer is saying bank details are not update for getting subsidy.

                        Please help me in this!

                        If any further details required, please drop an email to santosh. [protected]@gmail.com
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Jun 15, 2018
                        Updated by Santosh Kumar Appalabhaktula
                        Kindly update the status
                        Jun 21, 2018
                        Updated by Santosh Kumar Appalabhaktula
                        Kindly update the status
                        Jun 29, 2018
                        Updated by Santosh Kumar Appalabhaktula
                        Kindly update the status
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                          M
                          Manishback
                          from Angamali, Kerala
                          Jun 8, 2018
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                          Address: 822126
                          Website: ekalyan.cgg.gov.in

                          Respected officer,

                          I am manish kumar studying in bit mesra. I am alleged to receive scholarship from ekalyan for the year 2018. I had an bank account at sbi dedicated to receive the scholarship amount but as the maximum credit limit of the account was set, the transfer could not succeed. Therefore i closed the old account and started another account in sbi linked with uid so that the failed transaction could continue but in the ekalyan website the account is said to be 'inactive'. Which is causing delay in transferring the scholarship amount.

                          Kindly activate the new bank account so that the transaction could happen without any difficulty. All the requisites are provided.

                          Sincerely,
                          Manish kumar.

                          New bank account number[protected].
                          Branch - sbi satbarwa, palamu, jharkand
                          Ifsc code sbin0006063
                          Uid[protected].
                          Email id.- [protected]@gmail.com.
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            E
                            er.vivekraj
                            Jun 8, 2018
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                            Address: 160062

                            Hi team,

                            I have got this linked to my gas connection (Indane gas agency: high flame gas service: consumer number cx[protected]. I have got the same aadhar registered with my kotak bank account also i have done npci registration 14th march 2018 (See attached bank acknowledgement slip) and as per bank it is successfully linked and validated by npci. But current aadhar linked status with npci at uidai site is showing as inactive (See attached screenshots taken from uidai site).

                            But still i have not received any subsidy amount. When i am calling customer care, they said to me, first de-link and re-link my aadhar card registration with the bank. Looks like the npci and indane are playing hide and seek. Because of slow and lazy npci, gas agency and bank i am not getting my subsidy amount.

                            Please look into this matter and fix this issue as soon as possible. So that i can get my money back. Let me know if anything required from my side.

                            Attachment details:
                            1. Bank aadhaar linking acknowledgement slip
                            2. Current aadhar linked status in npci

                            Thanks & regards:

                            Vivek raj
                            Mobile:+91-[protected]
                            +2 photos
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              K
                              kantarani
                              from New Delhi, Delhi
                              Jun 8, 2018
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                              Did upi transaction[protected] through google tez which was supposed to go to paytm, but it did not succeed that time, even though got deducted from my bank account immediately. Later on, google tez cleared it but paytm says that they have not received it. So, my money is stuck as deducted from bank but paytm says that they donot have it, kindly help!
                              From upi id: [protected]@okhdfcbank (State bank of india)
                              To upi id: [protected]@icici
                              +1 photos
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Jun 13, 2018
                              Updated by kantarani
                              Unfortunately, the Bank (SBI) is not acting upon it. We've tried to reach to the branch manager, Bank's customer care voice and email. So far, all our efforts have gone in vain as they are simply passing the blame on the merchant (Paytm) who has NOT received the payment at all. I don't know what is stopping SBI to investigate the case. Really not happy with SBI's service.
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                                D
                                Devcb
                                from Taliparamba, Kerala
                                Jun 8, 2018
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                                Address: 586128
                                Website: Aadhar and bank linking problem

                                Dear sir/madam,

                                My mother aadhaar is active status and we have linked to bank account.
                                It has been showing like below.

                                Congratulations! Your bank aadhaar mapping has been done.
                                Aadhaar number :
                                Xxxxxxxx6743
                                Bank linking status :
                                Inactive
                                Bank linking date :
                                [protected]
                                Bank name :
                                Xxxx bank

                                Could you please help me to know why the bank linking status is showing inactive???

                                Aadhaar details:

                                Name : roopa shrimat badiger
                                Aadhar no :[protected]
                                Dob : 01/01/1982
                                Account no : [protected]
                                Ifsc : kvgb0003419

                                Thanks & regards,
                                Devindra
                                +91-[protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Jun 15, 2018
                                Updated by Devcb
                                Dear Sir,

                                I have raised a complaint last 10 day's back itself but till now there is no response.

                                I will request you to kindly update my mother aadhar number in NPCI data base.

                                Due to this we are unable to receive one payment.

                                Once again I am requesting you to do the needful.

                                Thanks and Regards,
                                Devindra
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                                  D
                                  devangvyas83
                                  from Pune, Maharashtra
                                  Jun 8, 2018
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                                  Hi team,
                                  My aadhaar bank account linking status shows as 'inactive' with old bank account number though i opened account and linked aadhar number to account as well.
                                  I used to receive the dbtl subsidy earlier but from past 3 months i am not able to receive the same because of this.

                                  I contacted my lpg distributor they mentioned that the npci mappers shows inactive hence i contacted my branch and submitted my aadhaar again but its still in inactive state.

                                  Please help me regarding this as soon as possible.

                                  My aadhaar no: [protected]
                                  Icici bank account number :[protected]

                                  Regards,
                                  Devang vyas
                                  +1 photos
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    K
                                    Kshitij Kumar Sharma
                                    from Rudarpur, Uttar Pradesh
                                    Jun 8, 2018
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                                    Address: Ghazipur, Uttar Pradesh, 233224

                                    Dear sir

                                    I am kshitij kumar sharma, my lpg i'd[protected] and my aadhar no.[protected], my bank account no. [protected] ifsc code. Sbin0015542. Sir my bank mapping status is showing inactive and did not show which account is mapped.
                                    Sir, i requested to you please map my account with npci. My subsidy not recieved. I go to bank and gas agency both many time but they could not solve this. Please help me sir.

                                    Kshitij kumar sharma
                                    My no. [protected],
                                    [protected]
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Jun 08, 2018
                                    Updated by Kshitij Kumar Sharma
                                    Log subsidy not received and my bank account not mapped with npci

                                    Bank aadhar mapping show this

                                    my bank mapping showing inactive and my lpg subsidy not received - Comment #3123726 - Image #0
                                    Sir my problem not solved. Please solve
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                                      Praveen Kumar Devisetti
                                      from Kolkata, West Bengal
                                      Jun 8, 2018
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                                      Address: 500090

                                      Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. Please update my addhar number npci accordinly
                                      +2 photos
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                                        P
                                        Prakash2018
                                        from Lucknow, Uttar Pradesh
                                        Jun 7, 2018
                                        Resolved
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                                        Resolved

                                        Address: Madhubani, Bihar, 847238
                                        Website: [email protected]

                                        Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci. Please update my addhar number npci accoding.

                                        Find the attached screen shot.
                                        1. Aadhar card
                                        2. Bank details
                                        3. Bank screen short
                                        +3 photos
                                        Jun 7, 2018
                                        Complaint marked as Resolved 
                                        bharat gass dis. no-7004521935 plz contract is person and solve my problems
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Jun 13, 2018
                                        Updated by Prakash2018
                                        रेस्पेक्टेड सर, आप लोगो से रिक्वेस्ट है की आप अपना निज़ी डाटा पोस्ट मत करो, यहाँ से डाटा चोरी होती है, ओर आप को बैंक डिटेल्स ओर ओ .टी .पी माँगा जाता है,
                                        ये एक फक्क मोबाइल नंबर है
                                        [protected]

                                        My sbi account no -[protected] debited by bank of maharashtra b.c. by adhar based payment but b.c. account not credited. So my payment not done by BC .I have given application related to issue to SBI but till date my amount not given to me.
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