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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Jan 22, 2026
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National Payments Corporation of India [NPCI] reviews & complaints page 127

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S
sanjubaba555
from Kishanganj, West Bengal
Jun 13, 2018
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Sir, my aadhar no. Is[protected]. My indane lpg subsidy previously credited in sbi ac. No. [protected]. Later it transffered to boi ac. No. [protected]. Now this bank of india acount has been closed and lpg subsidy has been stopped. Therefore i need to delink my boi acount from npci mapper & link my sbi acount no. [protected] or any other active acount so that i can avail lpg subsidy. My indane consumer no. Is[protected].
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    V
    Vimal Purty
    from Revelganj, Bihar
    Jun 12, 2018
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    Respected Sir,

    Most humbly, I state that My Aadhar number has been linked with bank account on 15/01/2018, but linking status is not showing activate at NPCI server . Due to which my scholarship transaction of 38000/Rs is pending so, thats why creating problem on my examination.

    The proofs of Aadhar card, Pass book of bank and linking with bank is in soft copies.
    So, please take the action immediately.

    Name: Vimal Purty
    A/C No: [protected]
    Mobile no: [protected]
    Email ID: [protected]@gmail.com
    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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      K
      Karuna patidar
      from Mahasamund, Chhattisgarh
      Jun 12, 2018
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      Hello sir,
      Mera aadar bank account se link hai
      Lekin NPCI server pr aadar bank se link nhi bata raha hai,
      Iski wajh se meri madical ki 200000 ki scholarship nahi aa pa rahi hai agr yah link nhi hua to meri scholarship nahi aayegi aur mujhe exam nahi dene dege
      Mera carrier kharab ho jayega
      Meri madical ki sheet chali jayegi
      Please help me,
      A/C- [protected]
      IFSC-SBIN0030058
      aadhar no.[protected]
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      My bank account with IOB acc no. [protected] has been linked with aadhar but the npci mapper status is still showing it is not linked. My aadhar no is[protected]. Due to this my scholarship amount is not credited in my acc. I visited my bank regarding this issue to which theynsaid it is already linked. Kindly look into this matter asap.
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        N
        Nuppesh Patel
        from Bhopal, Madhya Pradesh
        Jun 12, 2018
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        Address: 390022

        Sir
        My name is nrupeshkumar i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive.

        I have bank account in bank : axis bank, account number : [protected],
        Ifsc code : utib0000451,
        Adhaar number :[protected].
        So please update my account in npci.

        Due to this, i am not getting lpg subsidy.

        Thank u sir
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Hi, we'd like to help. Please visit us at www.axisbank.com/support to share your concerns. Thanks for writing in. Regards, Team Axis Bank
        Again and again aadhar linking with bank but NPCI not submitted. and consumer gas subsidy hold at long time...please solve problem
        Ac name is pooja bhawar
        aadhar no[protected]
        bank name state bank of india ac no [protected] ifsc sbin0021533
        Hi sir my name is Punit Patel. I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank of India, Account number : [protected], Ifsc code : SBIN0016063, lpg id :[protected]. So please update my account in NPCI. Thank u sir
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          Ved prakash dwivedi
          from Gorakhpur, Uttar Pradesh
          Jun 12, 2018
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          Address: Allahabad, Uttar Pradesh

          Dear sir i have link my aadhar my bank account[protected] but i not find my subsidy last 4 time.. And i will all ready doing complain to bharat gas custmor care many time but he will be not do any help when iam asking my bank he sad i will all ready done yoir aadhar to your bank account. So plz take better action for this othervise i will done a case in court to ncpi he will cheat to customer thank you
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Dear sir my LPG subsidy is failed automatically please kindly check the process
          between LPG subsidy and please send mi my LPG subsidy . thank you.
          Sir my aadhar no.is linked my account no. But npci server is showing aadhar-bank linking status is inactive.So my lpg subsidy is pending.so request you that corrected it e.g. do status active.thankyou
          Sir my aadhar number is[protected] was inactive in NPCI bank linking status. My bank account number is [protected], SBI tresury branch Kurnool. Due to that I am not getting gas subsidy amount since[protected]. So many times I met with bank officials but they didn't respond. I request you kindly activate my AAdhar Number in bank linking status.
          ci_kodumur_kur's reply, Jun 4, 2018
          kindly solve my problem as I am suffering lot
          ci_kodumur_kur's reply, Jun 4, 2018
          Sir my name is B.V.Ramana . My aadhar number is 713627889606 and having bank account no. 31398524566 in SBI, treasury bank Kurnool. My bharath gas subsidy amount not credited in my bank account number as my aadhar number was shown in inactive in NPCI bank linking status. Due to that I am not getting gas subsidy amount since 01-01-2018. So many times I met with bank officials but they didn't respond. They told that the matter will be solve in NPCI officials. Hence I request you kindly activate my AAdhar Number in bank linking status. yours faithfully B.V. Ramana
          May aadhar no[protected] not mapp in npci my lpg id [protected] and bank a/c [protected] my addhar not map my lpg id
          Dear sir, my aadhar card is not link with irctc site &my aadhar card number will be link in a bank account already but in irctc site my account not link my aadhar card pls hlep me.

          thanking you.
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            K
            kkumarr
            from Forbesganj, Bihar
            Jun 12, 2018
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            Address: Ranchi, Jharkhand, 835303

            Hi sir my mother name is kumar sourabh. I have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india (Sbi), account number : [protected], ifsc code : sbin0016617, adhaar number :[protected]. So please update my account in npci server. Thank you sir.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              S
              Sailen Koley
              from Kolkata, West Bengal
              Jun 11, 2018
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              Address: Kolkata, West Bengal, 700001
              Website: www.npci.org.in

              Aadhaar number not updated by npci?
              Lpg subsidy not received for last 3 months despite aadhaar updation in bank and lpg (Indane gas service singur).
              My lp consumer no. Is[protected] and i have already submitted my aadhaar card to their office and they inform me that they have updated the same in their system. I have also submitted my aadhaar card in my sbi bank singur branch (Account number is [protected], ifsc code is sbin0010096) and they have also updated the same in their system.
              My aadhaar number is[protected].
              The bank informed to me that due to aadhaar is not updated with npci, that is why i am not receiving lpg subsidy.
              Kindly update my aadhaar number in npci system so that i may receive lpg subsidy in my bank account.
              Thanking you!
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Sir
              My online payment detected but not successfull
              Please think about this and done payment successful.
              My name is dinesh Shukla
              My Indian oil lpg Gas connection no: 05502
              My addhar card is also linked in bank of India
              Account no:[protected]
              Pls activate my subsidy
              My money deducted but payment not successfully.so please solve it's.
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                M
                monuaud
                from Gurgaon, Haryana
                Jun 10, 2018
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                Address: 110059

                I have lodged the request for seeding my aadhaar no[protected] to my aforesaid pnb account but still my aadhaar status there in npci is inactive. Please provide me the solution as i have got my account authenticated by fingerprint in pnb. Please tell me where is my fault if bankers are not following the procedure. I am very aggrieved and i will file a case against npci for harassing the people in the name of subsidy. It is not possible to open new account all the time i want to receive subsidy, that too due to irresponsible attitude of bankers.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                I have done a bhim transaction from Hdfc Bank to Icici bank. But by accident I have typed wrong account number and the amount got credited to the wrong account.
                Request your intervention so that I can get the amount back
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                  B
                  bokde99
                  from Nagpur, Maharashtra
                  Jun 10, 2018
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                  Hi sir my name is ujjwal bokde i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : union bank of india, account number : [protected], ifsc code : ubin0547905, adhaar number :[protected]. So please update my account in npci. Also i have not received my subsidy from 3-4 month because my aadhar cad is inactive.
                  Thank you
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  Sir, my subside is transfer my closing axis bank account, I change my another Indian bank(AC/no.[protected]) to addhar link and NPCI submitted 19.05.2018(Ref.no-[protected]).HP consumer no-601035. but my subside not transfer my Indian bank.plz give my subside in my Indian bank.
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                    G
                    Ganesh Salvi Ghati
                    from Jodhpur, Rajasthan
                    Jun 10, 2018
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                    Address: Rajsamand, Rajasthan

                    Sir mera account indian overseas bank mein hai aadhar se juda hua hai but npci se inactive hai is wajah se my lpg account number[protected] mai subsidy ki rashi transfer nahi ho pa rahi hai my lpg account number[protected]
                    My bank account number - [protected]
                    Ifcs:iob0002429
                    My adhar number[protected]
                    Mob. [protected]
                    Please my adhar link to npci
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Jun 10, 2018
                    Updated by Ganesh Salvi Ghati
                    Meri Adhar Ditel
                    Basanti salvi W/o Ganesh lal Salvi
                    169 Rajput Basti Ghati Koaria Rajsamand Rajsthan 313327
                    LPG subsidy not transfer Ditel

                    Jun 10, 2018
                    Updated by Ganesh Salvi Ghati
                    Sar Mai Subham Bharat Gas Agency Ki customer hu Upbhokta card
                    number 75188327 jisme Bank account details inactive hai please my ADHAR RI LINK NPCI

                    Jun 10, 2018
                    Updated by Ganesh Salvi Ghati
                    My ADHAR Number[protected]
                    REI LINL WITH NPCI MY BANK ACCOUNT NUMBER [protected]
                    IFSC IOBA0002429
                    BANK ACCOUNT SE LINK HAI BUT NOT LINK WITH NPCI PLEASE LINK MY ADHAR NPCI
                    KYOKI MY ACCOUNT MAY subsidy transfer nhi go the hai please give me the help

                    Jun 10, 2018
                    Updated by Ganesh Salvi Ghati
                    sir please mujhe Garib ki help kijiye Taki Mujhe Meri subsidy ki Rashi me sake

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                      M
                      M Shahrukh Srk
                      from Mumbai, Maharashtra
                      Jun 10, 2018
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                      Address: 444806

                      I updated adhar in maharashtrs bank and requested for linking.
                      Now the status shows aadhaar pending for npci validation.
                      Please if any requirement is there inform me bank doesn't help me.
                      If not then how many days required to update. I required bank linking status for filling scholarship form..
                      Please help me
                      My aadhar no[protected]
                      Email - [protected]@gmail.com
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                        Y
                        yogesh1431
                        from Delhi, Delhi
                        Jun 9, 2018
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                        Address: New Delhi, Delhi, 110085

                        Sir i have linked my aadhar with my state bank of india account many many time. But is not getting linked with npci, as it is found that is has linked with my idbi account which i have already closed. I have linked my aadhar with my sbi account via bank officials, net banking and also via atm services but it is still not get mapped with npci as a result of it i am not able to avail the gas subsidy benefit long 4 month. Please adivese me.

                        Aadhar card no-[protected]
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          S
                          skmadanagopal
                          from Avinashi, Tamil Nadu
                          Jun 9, 2018
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                          Address: Chennai, Tamil Nadu, 600099

                          Dear all,

                          I am senthil from chennai, tamilnadu.

                          This is regarding lpg subsidy.

                          I was an account holder in sbi where i used to receive the dbtl subsidy earlier until march 2018. But this a/c has been closed now & aadhaar has been also delinked by sbi as per request.

                          Thus i wanted to transfer my subsidy amount to hdfc bank account for which i was kept informed by both hdfc, npci's customer care and bharat gas distributor, nk enterprises that your aadhaar is already linked with your a/c in hdfc. Hence the subsidy amount would automatically get credited to your a/c in hdfc for your next gas refill booking.

                          Based on their confirmation, 2 days before i booked and refilling has also been done. But the subsidy amount of rs. 230.66 is not yet credited to a/c in hdfc. Instead while checking online on ebharatgas.com, i noticed that bank linking with aadhaar shows inactive and its details are attached for your perusal.

                          It seems to me that it is not updated in npci database yet. I have verified with bank and they confirmed that they already linked my aadhar to bank a/c.

                          As a result hp gas dealer is saying bank details are not update for getting subsidy.

                          I contacted bharat gas distributor and hdfc, they are saying there is nothing they can do from their end.

                          Please help me on this to get my subsidy amount credited to my a/c in hdfc going forward. To get a proper direction, i have looped in all the respective departments here. My apologies for that. Please someone pitch in and resolve my issue.

                          Regards
                          Senthil
                          Ph: [protected]
                          Consumer no.: 52928387
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                            Santosh Kumar Appalabhaktula
                            from Hyderabad, Andhra Pradesh
                            Jun 9, 2018
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                            Address: Hyderabad, Andhra Pradesh, 500090

                            I have already linked my aadhaar no#[protected] to fours banks, but it is not updated in npci database yet. I have verified with bank and they confirmed that they already linked my aadhar to bank a/c.

                            As a result hp gas dealer is saying bank details are not update for getting subsidy.

                            Please help me in this!

                            If any further details required, please drop an email to santosh. [protected]@gmail.com
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                            Jun 15, 2018
                            Updated by Santosh Kumar Appalabhaktula
                            Kindly update the status
                            Jun 21, 2018
                            Updated by Santosh Kumar Appalabhaktula
                            Kindly update the status
                            Jun 29, 2018
                            Updated by Santosh Kumar Appalabhaktula
                            Kindly update the status
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                              M
                              Manishback
                              from Angamali, Kerala
                              Jun 8, 2018
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                              Address: 822126
                              Website: ekalyan.cgg.gov.in

                              Respected officer,

                              I am manish kumar studying in bit mesra. I am alleged to receive scholarship from ekalyan for the year 2018. I had an bank account at sbi dedicated to receive the scholarship amount but as the maximum credit limit of the account was set, the transfer could not succeed. Therefore i closed the old account and started another account in sbi linked with uid so that the failed transaction could continue but in the ekalyan website the account is said to be 'inactive'. Which is causing delay in transferring the scholarship amount.

                              Kindly activate the new bank account so that the transaction could happen without any difficulty. All the requisites are provided.

                              Sincerely,
                              Manish kumar.

                              New bank account number[protected].
                              Branch - sbi satbarwa, palamu, jharkand
                              Ifsc code sbin0006063
                              Uid[protected].
                              Email id.- [protected]@gmail.com.
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                E
                                er.vivekraj
                                Jun 8, 2018
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                                Address: 160062

                                Hi team,

                                I have got this linked to my gas connection (Indane gas agency: high flame gas service: consumer number cx[protected]. I have got the same aadhar registered with my kotak bank account also i have done npci registration 14th march 2018 (See attached bank acknowledgement slip) and as per bank it is successfully linked and validated by npci. But current aadhar linked status with npci at uidai site is showing as inactive (See attached screenshots taken from uidai site).

                                But still i have not received any subsidy amount. When i am calling customer care, they said to me, first de-link and re-link my aadhar card registration with the bank. Looks like the npci and indane are playing hide and seek. Because of slow and lazy npci, gas agency and bank i am not getting my subsidy amount.

                                Please look into this matter and fix this issue as soon as possible. So that i can get my money back. Let me know if anything required from my side.

                                Attachment details:
                                1. Bank aadhaar linking acknowledgement slip
                                2. Current aadhar linked status in npci

                                Thanks & regards:

                                Vivek raj
                                Mobile:+91-[protected]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  K
                                  kantarani
                                  from New Delhi, Delhi
                                  Jun 8, 2018
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                                  Did upi transaction[protected] through google tez which was supposed to go to paytm, but it did not succeed that time, even though got deducted from my bank account immediately. Later on, google tez cleared it but paytm says that they have not received it. So, my money is stuck as deducted from bank but paytm says that they donot have it, kindly help!
                                  From upi id: [protected]@okhdfcbank (State bank of india)
                                  To upi id: [protected]@icici
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                  Jun 13, 2018
                                  Updated by kantarani
                                  Unfortunately, the Bank (SBI) is not acting upon it. We've tried to reach to the branch manager, Bank's customer care voice and email. So far, all our efforts have gone in vain as they are simply passing the blame on the merchant (Paytm) who has NOT received the payment at all. I don't know what is stopping SBI to investigate the case. Really not happy with SBI's service.
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                                    D
                                    Devcb
                                    from Taliparamba, Kerala
                                    Jun 8, 2018
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                                    Address: 586128
                                    Website: Aadhar and bank linking problem

                                    Dear sir/madam,

                                    My mother aadhaar is active status and we have linked to bank account.
                                    It has been showing like below.

                                    Congratulations! Your bank aadhaar mapping has been done.
                                    Aadhaar number :
                                    Xxxxxxxx6743
                                    Bank linking status :
                                    Inactive
                                    Bank linking date :
                                    [protected]
                                    Bank name :
                                    Xxxx bank

                                    Could you please help me to know why the bank linking status is showing inactive???

                                    Aadhaar details:

                                    Name : roopa shrimat badiger
                                    Aadhar no :[protected]
                                    Dob : 01/01/1982
                                    Account no : [protected]
                                    Ifsc : kvgb0003419

                                    Thanks & regards,
                                    Devindra
                                    +91-[protected]
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    Jun 15, 2018
                                    Updated by Devcb
                                    Dear Sir,

                                    I have raised a complaint last 10 day's back itself but till now there is no response.

                                    I will request you to kindly update my mother aadhar number in NPCI data base.

                                    Due to this we are unable to receive one payment.

                                    Once again I am requesting you to do the needful.

                                    Thanks and Regards,
                                    Devindra
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                                      devangvyas83
                                      from Pune, Maharashtra
                                      Jun 8, 2018
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                                      Hi team,
                                      My aadhaar bank account linking status shows as 'inactive' with old bank account number though i opened account and linked aadhar number to account as well.
                                      I used to receive the dbtl subsidy earlier but from past 3 months i am not able to receive the same because of this.

                                      I contacted my lpg distributor they mentioned that the npci mappers shows inactive hence i contacted my branch and submitted my aadhaar again but its still in inactive state.

                                      Please help me regarding this as soon as possible.

                                      My aadhaar no: [protected]
                                      Icici bank account number :[protected]

                                      Regards,
                                      Devang vyas
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        Kshitij Kumar Sharma
                                        from Rudarpur, Uttar Pradesh
                                        Jun 8, 2018
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                                        Address: Ghazipur, Uttar Pradesh, 233224

                                        Dear sir

                                        I am kshitij kumar sharma, my lpg i'd[protected] and my aadhar no.[protected], my bank account no. [protected] ifsc code. Sbin0015542. Sir my bank mapping status is showing inactive and did not show which account is mapped.
                                        Sir, i requested to you please map my account with npci. My subsidy not recieved. I go to bank and gas agency both many time but they could not solve this. Please help me sir.

                                        Kshitij kumar sharma
                                        My no. [protected],
                                        [protected]
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Jun 08, 2018
                                        Updated by Kshitij Kumar Sharma
                                        Log subsidy not received and my bank account not mapped with npci

                                        Bank aadhar mapping show this
                                        Sir my problem not solved. Please solve
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