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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 128

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T
tanujsharmag
from Patna, Bihar
Jun 7, 2018
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Address: Bulandshahr, Uttar Pradesh, 203395

Respected sir/madam,
Myself gargi sharma w/0 mr ashok kumar, account holder of punjab national bank shikarpur a/c no-[protected]. I have linked my aadhar card no.[protected]. But subsidy of my lpg gas connection (No.-[protected]) is not been transferred in bank account.
You are requested to consider the case and resolve the issue as soon as possible.
Thanks with regards,
Gargi sharmaw/0 mr. Ashok kumar
Mob. - [protected]
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
Hi,
I maruti kudtarkar with lpg consumer I'd.[protected]. despite repeated requests the gas subsidies has not yet credited to my account. please see to it that the amount pendind for last 4 months is credited to my account.
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    N K Goel
    from Shikohabad, Uttar Pradesh
    Jun 6, 2018
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    Address: Haridwar, Uttarakhand, 247667

    Hi sir my mother name is Raj Bala Gupta I have submitted adhaar card in bank and adhaar is updated in her bank account but the NPCI status is still inactive. Her account is in State Bank Of India, Civil Lines Branch, t Roorkee, Account number :[protected], Ifsc code : SBIN0000707, Adhaar number :[protected]. So please update her account in NPCI. Thank u sir
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      E
      er.vivekraj
      Jun 6, 2018
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      Address: 160062

      Hi Team,

      I have got this linked to my gas connection (Indane gas agency: High Flame Gas Service: consumer number CX[protected]. I have got the same aadhar registered with my Kotak bank account also I have done NPCI registration in March 2018 and as per bank it is successfully linked and validated by NPCI.
      But still i lost so many subsidy, since last year I have not received any subsidy amount. When I am Calling customer care, they said to me, first de-link and re-link my aadhar card registration with the bank. Looks like the npci and indane are playing hide and seek. Because of slow and lazy npci, gas agency and bank I am not getting my subsidy amount.

      Please look into this matter and fix this issue as soon as possible. So that I can get my money back.
      Let me know if anything required from my side.

      Thanks
      Vivek Raj
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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        S
        shivenganguly
        from Noida, Uttar Pradesh
        Jun 6, 2018
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        Address: 741234

        Hi Team,
        My Aadhaar Bank account linking status shows as 'Inactive' though my Bank account is active and is in use.
        I used to receive the DBTL subsidy earlier but from past two months i am not able to receive the same because of this.

        I contacted my LPG distributor they mentioned that the NPCI mappers shows Inactive hence i contacted my Branch and submitted my aadhaar again but its still in inactive state.

        Please help me regarding this as soon as possible.

        My Aadhaar No:[protected]

        Regards,
        Anujit Ganguli
        +1 photos
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Adhar no. inactive Payment faild status
        sir cunsumer ka subsidy nahi aaa raha hai
        maina shree hp gas agency
        Dealer code 12529810
        consumer adhar no.[protected]
        Agency cont. no. [protected]

        aadhaar bank linking status - Comment #3122532 - Image #0
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          C
          casantosh89
          from Burla, Odisha
          Jun 6, 2018
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          My adhaar subsidy for adhaar number[protected] put on hold by npci for which no communication received by me, i link my all bank accounts to adhaar again freshly, and contact numerously to my gas distributor and bank but still my problem not solved as it hold by npci. Kindly suggest any action to be taken from my side.
          Thanking you
          Name-santosh kumar behera
          Mob-[protected]/[protected]
          [protected]@gmail.com
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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            S
            surkong
            from Imphal, Manipur
            Jun 5, 2018
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            Sir, I am from Manipur, P.O & P.s Nambol Pin no. 795134 I have Account in State Bank Of India, Nambol Branch I have already linked my Aadhaar number in Bank but in Public Financial Management System my Aadhaar no is not seeded till now, again i complaint to bank about aadhaar seeding banh staff told that ur number is already linked. So. I don't no exact reason till now plz give me the exact reason.
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              V
              Vibhasa1
              from Noida, Uttar Pradesh
              Jun 5, 2018
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              Address: New Delhi, Delhi, 110001

              Dear sir,

              I have a bank account in indian overseas bank, branch (Parliament street). My account number is [protected]. I have requested in the branch to seed my adhar number[protected] to link with npci (For lpg gas subsidy purpose).
              Bank officials told me that your account is already linked but still i am not getting my subsidy. So i request you to look into the matter at the earliest.

              Note: i have already submitted the attested copy of adhar card in bank branch and i have also linked adhar with bank account via netbanking.

              Thanking you.
              Yours
              Sachin mishra
              [protected]
              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
              Dear sir,
              My name is G Chidhanandham. I had given my aadhar card to HP GAS AGENCY and it was also seeded to Andhra bank account [protected]. At npci status it was showing in active. I am unable to receive subsidy. Please active my aadhar card.

              [protected]

              Regards
              G Chidhanandham
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                J
                Jagdish Chandra Bhati
                from Pali, Rajasthan
                Jun 5, 2018
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                Address: 342001

                Previously i received my subsidy in my sbi a/c no [protected], ifsc code no sbin0004913. When i linked my aitel mobile sim with aadhar my subsidy debited in airtel payment bank linked with mobile no [protected]. I close my airtel payment bank account in end of november 2017. But since december 2017 i am not getting my subsidy.
                I have linked my aadhar with my bank account and my lpg distributor chandra gas, jodhpur, consumer no 700523 also but according to npci it is inactive/unavailable and not found in npci database.
                I have asked so many times in my bank and the bank says he has done his work from his side and updated my aadhar with my account and it is not updated by npci. My registered mobile with gas connection is [protected].
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                  K
                  kmneelabh
                  from Jind, Haryana
                  Jun 5, 2018
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                  Address: Allahabad, Uttar Pradesh, 211019
                  Website: mi.payu@axisbank

                  I have made a payment of rs.14999 on mi store via tez upi through merchant having transaction no.- transfer upi/[protected]/mi. [protected]@axisbank transfer to[protected] on 4th of may and my payment has been
                  Deducted but my order has not been placed and it has become 31 days but my problem still persists. So please kindly resolve my issue as soon as possible...
                  Thanking you
                  +2 photos
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                    Manju7262
                    from Udumalaippettai, Tamil Nadu
                    Jun 4, 2018
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                    Resolved

                    Yesterday i was recharge of jio number, for jio app, through payment selection using bheema upi code transaction,, amount deducted but not recharge,,
                    My mobile link with bheem [protected]
                    Amount rs 349.00 debited from a/c *9021 on 03-06-18 to vpa [protected]@icici (Upi ref no[protected]. Not you? Call on[protected] to report
                    Please take my complaint issue the problem,
                    +1 photos
                    Jun 6, 2018
                    Complaint marked as Resolved 
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                    Jun 06, 2018
                    Updated by Manju7262
                    It's not solved please refund my amount,
                    Amount not cradit in my account number

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                      R
                      rsah
                      from New Delhi, Delhi
                      Jun 4, 2018
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                      Address: Nainital, Uttarakhand, 263139

                      I have account in uco bank & aadhaar card no.[protected] is linked with but, it is not showing @ npci mapping. Due to this update failure i am not recieving my lpg subsidy.

                      Earliear subsidy was crediting @ hdfc bank a/c, but this a/c has been closed & aadhaar has been also delinked by the bank.

                      Now i wish to transferred my subsidy amount in the uco bank account.

                      Requested hereby to take action asap from your end.
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                        S
                        sana naz
                        from Delhi, Delhi
                        Jun 4, 2018
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                        Sir my name is sana naz my adhar no is[protected] and my account no is [protected]. I am already fill up my kyc form but still my account no not mapped with npci server i had already visited multiple time in my bank branch they told me we have done all formality in our end
                        Sir my scholarship pending due to not mapped with npci server please link my account no and adhar no with npci server
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                        Subsidy problem, I want my gas subsidy my state bank account but subsidy come Airtel payment bank, Airtel open bank without my permission and seeded ncpi, please solved my problem quickly.my consumer no, 605433.
                        Here i have gas connection with HP gas, i have linked the aadhar number to bank account, even though i did not get subsidy on my booking of gas, so kindly check and revert me the same
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                          sg713146
                          from Gurgaon, Haryana
                          Jun 3, 2018
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                          Address: 713146

                          Sir
                          I am suman kumar ghosh, aadhar no[protected]. I have accounts in sbi & federal bank. Both accounts are linked with aadhaar number. But npci data shows inactive. So i am not receiving my lpg subsidy. I have mailed you before. But no response till now. Please take proper step to update npci data with my aadhaar. Thanking you.
                          Suman kumar ghosh
                          Purba barddhaman
                          West bengal
                          [protected]@gmail.com
                          +1 photos
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          Jun 03, 2018
                          Updated by sg713146
                          Shows mark as resolved.But the problem is not solved till now.
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                            S
                            suryaprakash nagla
                            from Hyderabad, Telangana
                            Jun 3, 2018
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                            Address: 500006
                            Website: SBI BANK AGHAPURA BRANCH

                            This is to inform you that lpg subsidy amount is not being paid to me since december. There was a change in my bank account. The new account opened in sbi aghapura, hyd branch. I have checked with head office of indane lpg supplier and he showed that aadhar data not availabe in npci.

                            I have also checked with bank and they informed that my aadhar is updated correctly in their files. Not sure where the mismatch is but my amount is pendingv from bank. Request you to guide as to what needs to be done from my end so that my subsidy can be processed.
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                              Shrikant Sharma1111
                              from Bengaluru, Karnataka
                              Jun 2, 2018
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                              Address: Dehradun, Uttarakhand
                              Website: SBI

                              Hi,
                              I have my bank account in sbi branch selaqui industrial area dehradun,
                              My aadhar already linked with my bank account as per the discussion with bank manager, but the same still showing inactive or not mapped with any bank account as per uidai aadhar bank linking status, this is problematic while crediting lpg subsidy to my account,
                              Many time i have visited to the branch but no resolution yet,
                              I have discussed with bpcl customer support department they told me that your aadhar is not updated with npci server that's why lpg subsidy could not be credited to you,
                              Please help to update my aadhar to be mapped with npci server,

                              My lpg id[protected]
                              My account - 30xxxxxxx84
                              Branch code - 10498
                              Sbin0010498
                              Aadhar no.[protected]
                              Contact no.- [protected]
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Jul 11, 2018
                              Updated by Shrikant Sharma1111
                              Please update on my complaint! issue still not been resolved, even no one responded on this thread, What can I expect !
                              Aug 06, 2018
                              Updated by Shrikant Sharma1111
                              still not resolved
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                                V
                                vaibh228
                                from Delhi, Delhi
                                Jun 2, 2018
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                                Address: Rohtas, Bihar, 821115
                                Website: BHIM

                                Dear sir/ma'am,

                                With due respect i want to say that i have an a/c in sbi amy takiya branch sasaram and this a/c is linked with my bhim application. On 15th may 2017 i transferred rs. 5000 from my bhim application to my indian overseas bank account no. Is [protected] and ifsc code is ioba0003167 but the money was debited from my sbi a/c but not credited in to my iob a/c. I had file a complaint through bhim app and also took to its customer care executive and they said to consult sbi branch then i visit in sbi branch and the branch manager said to talk customer care of sbi and then sbi customer care give me this e-mail id.
                                Sir/ma'am you are my last hope. Please consider on my this issue and solve my problem as soon as possible. For your this kind act i will highly obliged to you.

                                I am giving some important details following:-

                                Sbi account no. = [protected]
                                Ifsc code = sbin0006356

                                Bhim application details:-
                                Bhim transaction id =[protected]
                                Query id = a8aba6ab97
                                Date = 15th may 2017

                                Thanks and regards,
                                Vaibhav vishal
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                  raghu.agarwal
                                  from Mumbai, Maharashtra
                                  Jun 2, 2018
                                  Resolved
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                                  Resolved

                                  Dear sir
                                  I have linked my adhaar[protected] with my bank account no.[protected] and my lpg id[protected] also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted i have asked so many times in my bank and they said they had done from his side and updated my aadhaar with my bank account, and its not updated from npci. And how i know the status of this, bank person given the adhaar linking receipt with my bank account. Please solve to problem and confirm my mobile no [protected]
                                  +1 photos
                                  Jun 8, 2018
                                  Complaint marked as Resolved 
                                  Till date problem not solve ..please update and confirm my aadhaar not link in NPCI please confirm us on mob. No. 9424066579 if any query
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    Ilyas Memon
                                    from Surat, Gujarat
                                    May 31, 2018
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                                    Address: 395003

                                    Dear sir i have linked my adhaar[protected] with my bank account and my lpg distributor also. But according to ncpi (Aadhaar linking status in bank (As per npci : not submitted) not submitted. I have asked so many times in my bank and they said they had done from his side and updated my adhaar with my bank account, and its not updated from npci account. Please tell me the solutions about this issue. My mobile no.+91 [protected] bank of baroda [protected]
                                    +1 photos
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                                      Suresh Visaria
                                      from Mumbai, Maharashtra
                                      May 31, 2018
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                                      Address: Mumbai City, Maharashtra, 400022

                                      My name is suresh narsi visaria, my new a/c no.[protected] to which aadhar is been linked but the npci mapping status is in active with this a/c. Because of this my lpg subsidy has not been credited to my bank a/c.
                                      I request customer care representative to look into the issue as soon as possible.
                                      My lpg customer id is 1056988
                                      The old bank a/c has been closed.
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        deepan.rokade
                                        from Mumbai, Maharashtra
                                        May 30, 2018
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                                        Address: Pune, Maharashtra, 411023
                                        Website: www.npci.org.in

                                        Bharat lpg gas consumer no. 72743281
                                        Name: deepak narayan rokade
                                        Card serial no. Wr 14847516
                                        Aadhar number:[protected]

                                        I provided aadhar copy at axis bank n' number of times for aadhar seeding so that i can receive subsidy money in my bank account. But they are not able to seed my aadhar to receive lpg subsidy since last 4 (Four months).
                                        Every time axis bank is saying your aadhar card is not seeded.

                                        I contacted bharat gas distributor, they are saying there is nothing they can do. Only axis bank has to seed the aadhar number. I am frustrated with the process.

                                        Please help to resolve this issue.
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Respected sir, my aadhar card has not been linked to npci and so there is delay in my scholarship amount. The amount has been sent by the government but still it has not transferred it to my account .
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