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National Payments Corporation of India [NPCI] Complaints & Reviews

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Updated: Apr 1, 2025
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National Payments Corporation of India [NPCI] reviews & complaints page 131

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M
mgkappan
from Neyyattinkara, Kerala
May 18, 2018
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Website: BHIM

I have downloaded NPCI BHIM app and also indian bank BHIM upi but both are not working .
when ever I try to open the npci upi app I get message as UPI registration failed .
failed to register your mobile on upi. click below to tr again. I tried and tried but of no avail.
some time it goes in to the bhim app and it goes up to verification of mobile no and there after again system asks for pass code and starts once again and stops at mobile verification .
In the case of indian bank BHIM UPI I always get a message as server not responding . try again
What is the reason. The customer care never attend the phone and mail send is also not responded.
Our honorable P.M. and his team and also NPCI who wants to popularize the digital banking may not be in the know of the things . In this situation how npci expect the people to go digital
There is no local office to resolve the problem . chennnai and bombay office never attend the complaint . many a time they even donot attend the phone,
I asked indian bank where I have my SB account . they also could not help me . branches have no idea how to go about indian bank bhim upi.

murugesan r.
mob.[protected]
National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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    Srinivas Nama
    from Mahbubabad, Telangana
    May 18, 2018
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    Address: Nellore, Andhra Pradesh, 524004

    My name is n prabhakar rao. From andhra pradesh (Nellore) my distributor name is indrakelidiri gas agency (Indane gas). My aadhar number liked with andhra bank account but in npci server it is showing inactive. I have contact bank branch and told them to linked my aadhar number but they have already like the aadhar number but it is showing inactive in npci server. So my government subsidy failed to credit my bank account. Total three times subsidy payment on hold. Plz resolved my issue as soon as possible and credit my subsidy to bank account. My email address is nanisrinivas. [protected]@gmail.com.
    Thanking you
    Regards
    N. Prabhakar rao
    +1 photos
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      C
      Cmpatel1979
      from Surat, Gujarat
      May 17, 2018
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      Address: Surat, Gujarat, 395004

      My name is chandrakant m patel. From gujarat (Surat) my distributor name is sai gas traders (Hp gas). My aadhar number liked with kotak mahindra bank account but in npci server it is showing inactive. I have contact bank branch and told them to linked my aadhar number but they have already like the aadhar number but it is showing inactive in npci server. So my government subsidy failed to credit my bank account. Total three times subsidy payment on hold. Plz resolved my issue as soon as possible and credit my subsidy to bank account. My email address is [protected]@gmail.com
      +1 photos
      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
      May 18, 2018
      Updated by Cmpatel1979
      How many days to solve this problem.plz give me a answer to my email address.
      May 18, 2018
      Updated by Cmpatel1979
      Why my Aadhar number is inactive in NPCI server.any problem in your server? Please solve this problem immediately
      Please give me a answer my complaint.how many days to solve this problem.
      In spite of linking Aadhar with Bank A/c & NPCI by my Banker, HDFC Bank Ltd, the current status with Bharat Gas (BPCL) is reflecting "Active" except Bank details under the columns under Bharat Gas Customer Console as a Regd. User by logging in.

      aadhar no 7993 9969 3583. bank account no 2213119630 (kotak mahindra bank ltd) payment on hold aadhar inactive in npci. - Comment #3101483 - Image #0
      aadhar no 7993 9969 3583. bank account no 2213119630 (kotak mahindra bank ltd) payment on hold aadhar inactive in npci. - Comment #3101483 - Image #1
      aadhar no 7993 9969 3583. bank account no 2213119630 (kotak mahindra bank ltd) payment on hold aadhar inactive in npci. - Comment #3101483 - Image #2
      aadhar no 7993 9969 3583. bank account no 2213119630 (kotak mahindra bank ltd) payment on hold aadhar inactive in npci. - Comment #3101483 - Image #3
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        6
        678go
        from Raipur, Chhattisgarh
        May 16, 2018
        Resolved
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        Resolved

        Address: Mandsaur, Madhya Pradesh, 458001

        My aadhar number is linked with bank of india account but in npci server it is showing inactive.. I have contact my branch and told them to linked my aadhar number but they have already link the aadhar number but it is showing inactive in npci. So my government subsidy failed to credit my account. My name is rajeev parmar. Plz resolve my issue as soon as possibl, e.
        Email. Mr [protected]@gmail.com
        Jul 12, 2018
        Complaint marked as Resolved 
        Hi sir my name is Rajeev Parmar I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank ;Bank of India, Account number : 912910100001137, Ifsc code : BKID0009129, Adhaafr number : 565953330403. So please update my account in NPCI.my LPG Ac.No. 12047 is indan.Nam.Rajeev parmar subsidy not receive dat.29/08/2016 _12/06/2018tell npci inactive Thank u sir
        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
        Jun 24, 2018
        Updated by 678go
        Please sir my issue resolved
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          D
          deeps_4aug
          from Pune, Maharashtra
          May 16, 2018
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          Address: Lucknow, Uttar Pradesh, 226016

          Hi,
          This is regarding delay in redressal of my complaint sr[protected] registered with icici bank.
          On 30th april i have tried to withdraw rs 10000/- from my account via debit card at an idbi bank atm. The money was not withdrawn but debited from my account.
          I have lodge a complaint on the same day. The incident took place on 30th april. I have made several follow ups and also visited to the icici bank branch but it is not getting solved in time.
          As per the latest communication received from icici bank the case is in discussion between two banks and idbi bank is claiming that the transaction was successful. This claim is false and can be check at any stage.

          I have other liabilities to be paid and the amount is required on urgent basis.
          Request your immediate intervention in the same.

          Because of this whole issue i am facing mental agony and getting financial crisis also.
          Deepa mishra
          [protected]
          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
          Afroz ali sir meri handicape pension or gas subsidy 3 month se nhi aa rha h plase sir update my bank account to NPCI MAPPER
          aadhar no.[protected]
          mera bank of india ka account close ho gya h .MAINE new account open kiya or aadhar seeding kra diya h lekin subsidy nhi aa rha h
          hp gas LPG ID.706488
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            P
            pkvk439
            from Chandigarh, Chandigarh
            May 16, 2018
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            Address: Panchkula, Haryana

            Hi sir my name is Shiv Kumar I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in bank : State Bank of India, Account number : [protected], Ifsc code : SBIN0050708 Adhaar number :[protected], Consumer No. 10644. LPGID 1 [protected] So please update my account in NPCI. Thank u sir
            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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              F
              Fuzail khan
              from Mumbai, Maharashtra
              May 15, 2018
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              Address: Mumbai City, Maharashtra, 400043

              Sir, I m fuzail khan, my adhaar no:[protected], my bank is state bank of india
              Branch: Govandi, Ifsc code:SBIN0013055, Acc no: [protected], Cif no: [protected]
              my adhaar bank linking status shows inactive in uidai website, i have tried everything to link my adhaar to bank like kyc, adhaar updation, ekyc, pan registration bank official say your adhaar is linked with bank, but it why it shows inactive status..I told them about npci some of them dont even know what npci is..the one who knows what is npci replies that we dont have any access to send your adhaar no. to npci...they r not helping. I couldnt get my scholarship because of this they r not rectifying my issue..plz help npci🤝 and plz help to link my adhaar so that i can get the scholarship for further studies
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                A
                Anny05
                from Ahmedabad, Gujarat
                May 15, 2018
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                Address: North Goa, Goa, 403001

                Nach mandate of lic of india code 4009056 submitted by nodal bank (Corp bank) vide umrn no sbin [protected] on 14th april. Response not yet received till date. Policy no is[protected] name vishal signapurkar
                Mandate was sent by our lic of india panaju goa office on 28.02.2018. And as per above information it is still not accepted neither rejected.
                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                My Aadhar No. is not linked with SBI on NPCI mapper.
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                  B
                  billadenilesh
                  from Chandigarh, Chandigarh
                  May 15, 2018
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                  Address: Nashik, Maharashtra, 422011

                  Dear sir subsidy from jan 2017 to dec 2017 is not transferred in bank account due to some adhar card issue (Adhar card was cancelled due to some technical reason, now new aadhar card has been made & linked with gas connection & bank account) now the issue is sorted out & request to release the subsidy in my bank account,
                  Consumer number 631264,
                  Jai gas distributors[protected],
                  Lpg id-2 [protected]
                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                  My subsidy is not coming in my account from november 2016 my aadhar no is linked in gas agency and bank also but at npci server account is not mapped.please resolve as fast asd possible
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                    P
                    Pradeep Manhar
                    from Bhopal, Madhya Pradesh
                    May 15, 2018
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                    My aadhar number is linked with sbi account but in npci server it is showing inactive.. I have contact my branch and told them to linked my aadhar number but they have already link the aadhar number but it is showing inactive in npci. So my government subsidy failed to credit my account. My name is Pradeep Manhar. Plz resolve my issue as soon as possible.

                    Adhaar no[protected]
                    A/c no [protected]
                    Mobile no [protected]
                    Email id [protected]@gmail.com
                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                      P
                      Prakash B.Mane
                      from Vijayawada, Andhra Pradesh
                      May 14, 2018
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                      Address: Dharwad, Karnataka

                      Dear sir,
                      My name is prakash b. Mane. My hp lpg subsidy amount not credited in my canara bank account last five months. Please credit the amount in my canara bank account no-*31. Please i needfull.
                      My hp lpg distributer is swastik treading compnany hubli.
                      My address :-
                      Prakash b. Mane
                      No. 3 akash park
                      Kusugal road
                      Keshwapur hubballi
                      Dist.:- dharawar
                      State :- karanataka
                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                      May 09, 2018
                      RK Brother's's response
                      please update sir
                      Sir my account no.[protected]. And I already linked Aadhar with my sbi account but it show Aadhar is inactive in npci so I cannot receive subsidy so my Aadhar no. is[protected] please active in npci database

                      lpg subsidy not credited in my canara bank account - Comment #3097355 - Image #0
                      Hi sir/madam,
                      My aadhar is linked with sbi account since september, but not linked to npci data base.
                      I have attached my receipt of linking my aadhar to bank account.
                      Aadhar UID[protected]
                      Kindly help.

                      lpg subsidy not credited in my canara bank account - Comment #3097600 - Image #0
                      Hello sir,
                      My aadhar number has been linked in bank account but not showing at NPCI server.
                      I already rechecked with bank but they tell me that your aadhar is linked to A/c
                      my account holdear name ghanshyam suresh fuse
                      A/C-[protected] (central Bank Of India)
                      IFSC-CBIN0281884
                      Mobile No [protected]
                      Hai sir
                      my Name is Ramakrishna I have submitted adhar card in bank and adhar is updated in my bank account but the npci status is still Inactive. I have bank account in bank : State bank of india
                      Account number : [protected]
                      Ifsc code : sbin0002708
                      adhar number :[protected].
                      so please update my account in npci

                      Thank u sir
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                        H
                        himesh21
                        from Delhi, Delhi
                        May 14, 2018
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                        My subsidy was previously crediting in my HDFC bank account where balance was around -4500 so I closed that account and delinked my ICICI bank account and linked again according to the instruction given by BPCL. but it's been more than 5 months my subsidy is not crediting in my aadhar updated account and I get the message that it's failed to credit. please resolve this as it's been 5 months since I am continuously contacting in the Bank, BPCL Customer care, Distributor etc. but not a single person have the knowledge what to do.Please contact me for further information as I cannot share much details because this is publicly exposed.

                        Mobile No:- [protected]
                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                          V
                          Vinod Kumar Saini1980
                          from Noida, Uttar Pradesh
                          May 12, 2018
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                          Address: Jaipur, Rajasthan, 302016

                          My aadhar number is linked with sbi account but in npci server it is showing inactive.. I have contact my branch and told them to linked my aadhar number but they have already link the aadhar number but it is showing inactive in npci. So my lpg subsidy failed to credit my account. My name is vinod kumar saini. Plz resolve my issue as soon as possible...

                          Already complaint on consumer affairs. My complaint no is 710138 dated 30/4/18. Also registered a complaint on hp gas site. Complaint no is 18017641. My mobile no is [protected] and aadhar no is[protected].
                          +1 photos
                          National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                          May 17, 2018
                          Updated by Vinod Kumar Saini1980
                          I HAVE AGAIN UPDATE MY AADHAR NO TO MY KOTAK BANK. OPEN A NEW ACCOUNT IN CENTRAL BANK OF INDIA AND UPDATE THE SAME. BUT STATUS SHOWS AADHAR INACTIVE ON NPCI. PLEASE RESOLVE THIS ISSUE.
                          Sir my account no.[protected]. And I already linked Aadhar with my sbi account but it show Aadhar is inactive in npci so I cannot receive subsidy so my Aadhar no. is[protected] please active in npci database
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                            J
                            j.p.srivastava
                            from Ranchi, Jharkhand
                            May 12, 2018
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                            Address: Lucknow, Uttar Pradesh, 226001

                            Sir
                            Kindly refer to my complain id: 1945804. No action has been taken at your end so far. Current status of aadhar with bank link shows inactive. Due to this, i am not taking the benefit of lpg subsidy from january, 2018.
                            Kindly do the needful action at your earliest.

                            I am giving again the details:
                            My adhar no. Is[protected]

                            Thanks
                            Jyoti prakash
                            National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                              G
                              ganesh.ns
                              from Pune, Maharashtra
                              May 11, 2018
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                              Address: Davanagere, Karnataka, 577601

                              Hell sir, my name is Ganesh N S.
                              My aadhar is submitted in both lpg distributer &
                              Canara bank. Thereafter my aadhar linked in lpg distributor & canara bank account but npci showing is inactive. My lpg subsidy is not transfered in my account. They showing aadhar not active.
                              Many times i contact bank & told to active my adhar in my account but they said aadhar is already active. After when i check online in aadhar bank linking status it is showing inactive. So Please kindly resolve this issue at the earliest. My all details as following
                              My aadhar no. :[[protected]]
                              My account no.:[[protected]]
                              Ifsc code : CNRB0002580
                              National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                              Transaction id[protected]
                              Amount -2000
                              Date- 14/05/2018
                              Status-pending by bhim app
                              &dedect amount my account so, please resolve the problem soon .

                              lpg subsidy amount is not crediting to my account and in aadhar bank account linking status is showing inactive - Comment #3097231 - Image #0
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                                I
                                Ibbukanch
                                from Ahmedabad, Gujarat
                                May 11, 2018
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                                Address: Mumbai City, Maharashtra, 400070

                                My aadhar number is linked with sbi account but in npci server it is showing inactive.. I have contact my branch and told them to linked my aadhar number but they have already link the aadhar number but it is showing inactive in npci. My name is ibrahim kanchwala. Plz resolve my issue as soon as possible...
                                Aadhar number..[[protected]]
                                Bank account no:-[[protected]]
                                National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                Sir, please bank linking active by npci in my aadhar card
                                thank you.

                                aadhar number not linked in npci - Comment #3094490 - Image #0
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                                  J
                                  Jasvindersingh Tejindersingh Kohli
                                  from Pune, Maharashtra
                                  May 10, 2018
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                                  Address: 411044

                                  I have recently delinked my Bank of Maharashtra account and re-linked it with my aadhaar number.But still the status from NPCI mapper is showing the my other bank account which was linked to my aadhaar.I am about to receive my Minority Scholarship but it is possible when my Bank of Maharashtra account is shown active.Please look into this and make this account as active.
                                  +1 photos
                                  National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                    A
                                    from Darbhanga, Bihar
                                    May 10, 2018
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                                    Address: 800026
                                    Website: www.npci.org.in

                                    My name is amit kumar singh. My aadhar submitted in both lpg distributor & my bank union bank of india. There after link in lpg distributor & aadhar card link my bank account but npci showing in inactive. My lpg subsidy not transfer in my account last two months. They showing bank detail not active. Many time i contact bank & told to active my aadhar in my account but they said aadhar is already active. After when i check online in mylpg in website there showing aadhar is active in bank but npci database is inactive. Please sir solve my problem. My all details as following.
                                    A/c no.[protected]
                                    Ifsc - ubin0554022
                                    Mobile no-[protected]
                                    National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                    May 10, 2018
                                    Updated by [email protected]
                                    My name is AMIT KUMAR SINGH.My aadhar submitted in both lpg distributor & my bank UNION BANK OF INDIA. There after link in lpg distributor & aadhar card link my bank account but npci showing in inactive. My lpg subsidy not transfer in my account last two months. They showing bank detail not active. Many time i contact bank & told to active my aadhar in my account but they said aadhar is already active. After when i check online in mylpg in website there showing aadhar is active in bank but npci database is inactive. Please sir solve my problem. My all details as following.
                                    A/C NO.- [protected]
                                    IFSC -UBIN0554022
                                    MOBILE NO-[protected]
                                    May 12, 2018
                                    Updated by [email protected]
                                    My name is AMIT KUMAR SINGH.My aadhar submitted in both lpg distributor & my bank UNION BANK OF INDIA. There after link in lpg distributor & aadhar card link my bank account but npci showing in inactive. My lpg subsidy not transfer in my account last two months. They showing bank detail not active. Many time i contact bank & told to active my aadhar in my account but they said aadhar is already active. After when i check online in mylpg in website there showing aadhar is active in bank but npci database is inactive. Please sir solve my problem. My all details as following.
                                    A/C NO.- [protected]
                                    IFSC -UBIN0554022
                                    MOBILE NO-[protected]
                                    AADHAR NO[protected]
                                    Respected sir,

                                    Please link to aadhar number to NPCI with bank account
                                    [email protected]'s [Complaint's author] reply, May 18, 2018
                                    sir i link my aadhar to my account again in month 5th may 2018 but npci mapping is show inactive please solve it
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                                      R
                                      Rrm396
                                      from Tufanganj, West Bengal
                                      May 9, 2018
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                                      Sir,
                                      I am not receiving my lpg subsidy since december' 2017 due to closure of my bank account of boi. Now, i want my subsidy in another bank a/c. Ivisited so many times in lpg centre. But, they not guided me properly and asked to contact npci. Because, they also don't know how npci is working on lpg subsidy.
                                      Thanks & regards,
                                      Rahul ranjan mishra
                                      Lpg id:[protected]
                                      Contact no.: [protected]/[protected]
                                      National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
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                                        T
                                        Tushar Dua
                                        from Delhi, Delhi
                                        May 9, 2018
                                        Resolved
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                                        Resolved

                                        Address: 122001

                                        [resolved] npci — aadhar inactive in npci


                                        Hi sir my name is rahul dua i have submitted adhaar card in bank and adhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank : state bank of india, account number : [protected], ifsc code : sbin0004448, adhaar number :[protected]. So please update my account in npci. Thank u sir
                                        May 22, 2018
                                        Complaint marked as Resolved 
                                        SIR /MAM PLEASE MY COMPLAINT SOLVE AS SOON AS POSSIBLE,
                                        National Payments Corporation of India [NPCI] customer support has been notified about the posted complaint.
                                        Hi Sir,

                                        My name is Camel Singh. I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in-Canara Bank, account number is:[protected] ifsc code: CNRB0000388, adhaar number :[protected]. So, please update and activate of my account in NPCI.

                                        Thank & Regards,

                                        Name : Komal Singh
                                        Contact number : [protected]
                                        Email id : [protected]@rediffmail.com

                                        my lpg subsidy is not cr.in my bank account - Comment #3122297 - Image #0
                                        Hi Sir,

                                        My name is Komal Singh. I have submitted adhaar card in bank and adhaar is updated in my bank account but the NPCI status is still inactive. I have bank account in-Canara Bank, account number is:[protected] ifsc code: CNRB0000388, adhaar number :[protected]. So, please update and activate of my account in NPCI.

                                        Thank & Regards,

                                        Name : Komal Singh
                                        Contact number : [protected]
                                        Email id : [protected]@rediffmail.com

                                        my lpg subsidy is not cr.in my bank account - Comment #3122300 - Image #0
                                        सर मेरे खाते भारत गैस की सब्सिडी नही आपा रही भारतीय स्टेट बैंक सारंगपुर में आधार लिंक है तो क्या करना पड़ेगा
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