: Worst bus service ever. Horrible experience.
On Aug 15, 2014 we booked two seats (K, L) in Neeta semi volvo bus from Udaipur to Lonavala through an office at Savina Circle, Udaipur.
We immediately got a message regarding the confirmation of the ticket.
Dishank: Dear MR DISHANK, Your PNR:20292840 Journey:Udaipur To Lonavala Seat:K, L Date:[protected]:30 PM Pickup:Savina Circle, Baroda Nursry Is Booked. Board Bus:, Pickup man:, Phone:. Thank You, NeetaBus.In
After few minutes we got another message from NeetaBus stating that we have booked bus from Udaipur to Mumbai.
Dear MR DISHANK, Your PNR:20307174 Journey:Udaipur To Mumbai Seat:A4, A3 Date:[protected]:15 PM Pickup:Savina Circle, Baroda Nursry Is Booked. Board Bus:, Pickup man:, Phone:. Thank You, NeetaBus.In
We were confused but thought that it was a mistake and they might have booked someone else's ticket using our number. We were confirm that we have bus from Udaipur to Lonavala as we got the message earlier.
When I tried to search for the Udaipur-Lonavala bus for[protected], the bus was miraculously gone.
We were at correct time at our boarding point. But the bus was late. This was because of the difference of the timing in the bus we booked and the bus they booked us for.
Then we got on the bus. Their was one more aunty who booked bus for somewhere else but she was also forced to sit in this bus.
The next day when we got to Mumbai. The bus driver firstly tried to drop us at their Boriwali, Mumbai office. But due to lack of staff the concerned person at that office told the bus driver that tell these people to stand on the other side of the road and they will find the bus.
He was in no mood to help.
Actually we were 4 people who were fooled by Neeta on that day. One more person booked ticket from Udaipur to Pune but was forced to board the same bus as us.
Now the bus driver took us to the next Neeta's office at Andheri, Mumbai who had these two number written on the board of his shop 28329778, 28301442.
There the concerned person told us that their were no seats left in the 10 AM bus so we'll have to board 12 PM bus from Mumbai to Lonavala. Also after about 10 minutes he booked the 10 AM bus for someone else in front o[censored]s without any shame.
He did so because he wouldn't earn a single penny from us while he was gonna get 400 bucks from the other person.
Then after calling Neeta office and fighting with these we got to board the 10 AM bus from Mumbai to Lonavala (here we got the last seats :/)
Then they asked as who wants to go to Lonavala. We said we want to go to Lonavala. They said our dropping point has come. We moved out of the bus. With us there were 5-6 more boys who got out of the bus.
Now after asking locals we got to know that we were not in Lonavala but the bus dropped us in Khandala.
Lonavala was 5 KM away from Khandala. Now we had to walk 5 KM from Khandala to Lonavala after tiring journey from Udaipur.
NeetaBus's torture was not over yet.
Now after staying one day in Lonavala, we got to know that NeetaBus has bus in every hour starting from 8 AM to go to Mumbai.
So we did out second mistake my booking bus from Lonavala to Mumbai through Goibibo
for 10 AM.
Next morning we got to Neeta's office in Lonavala (Hotel Neeta Inn) at 8.30 AM for the bus we had to board at 10 AM.
After getting there we got another shock from the concerned person there that Neeta has cancelled the 10 AM, 11 AM bus and we'll have to go by 12 PM bus.
We were in shock as this will ruin our whole day. We asked to let us sit in the 9AM bus but the concerned person there told that the bus was full. Furthermore, even after talking with Goibibo
people and NeetaBus headoffice people we got no result.
One o[censored]s was standing at the counter for the whole time so that he cannot book ticket for 9 AM bus like that person in Mumbai did.
Luckly this person was having a little shame and he firstly booked our two tickets for 9AM then moved to book another ticket for a girl.
This time too we got the last seat in the bus and also the windows were really dirty as you can see in the photo.
Today when we was discussing this thing with a colleague of ours we got to know that the same thing happened when she was going from Udaipur to Pune.
So, now we know that they have no bus from Udaipur to Lonavala or Pune or anywhere near. They just charge you and book your ticket from Udaipur to Mumbai only.
For Mumbai to Udaipur we booked bus of Shreenath Travels which was way better than Neeta's Thela Gadi. The Shreenath bus was comfortable, and along with curtains had glass doors for every sleeper compartment. The windows were clean. And the travel time was also proper.