[protected]
This is not a santosh bus. Its sai neeta/ neeta bus. They have cancelled the neeta bus all bookings and again started booking with 3 times increase the price with name of santosh travel.
Bus timing for madiwala 7.25pm
Bus came by 10.10 pm and bus was started bu 10.40pm
Again bus stopped at neeta bus office by 11.30pm than bus started by 2.10am
Finally riched pune at 4pm
Thank you neeta bus for wonderful experience..!!
#20 journey..
#without blanket and water and food
#very old local bus - not cleaned / ac not working.
I want complained in consumer forum against the bus operator and
red bus.
Thank you
Please find the below ticket details.
Bangalore - pune friday, december 22, 2017
Ticket no: tkd[protected]
Pnr no:[protected]
Santosh travels
A/c sleeper (2+1)
19:10
Reporting time
19:25
Departure time
1
Number of passengers
Boarding point details
Madiwala[protected], [protected]
Location
Madiwala
Dear shyam patel, your pnr:68786795 journey:bangalore to pune seat:b1 date:[protected]:25 pm pickup:madiwala - sai neeta parking is booked., pickup man:, phone:[protected]-[protected]. Thank you, www.neetabustickets.com
—
Cancelled ticket details:
Dear shyam narayan patel, your pnr:66810171 journey:bangalore to pune seat:c5 date:[protected]:45 pm pickup:b. T. M. Lay out is booked. Thank
You, www.neetabustickets.com
Payment & cancellation issues [protected]
—
Dear pax, ur journey for bangalore to pune on[protected]:20 pm, bus no.: is canceled. Sorry for inconvenience. Thanks www.neetabustickets.com
Dear Sir,
We are extremely sorry for the inconvenience caused to you, We also apologies for the trouble was happen. We will definitely take an action on this issue and also giving you a surety that this types of issues will never happen again from our end.
--
Regards,
Online Support Team,
Neeta Tours & Travels.
Contact - +91 [protected],
+91 [protected].
My reply to their email:
Thanks for you response but what about excess fare I paid? I paid 3800 for luxury bus and I travelled from Normal AC bus.So difference in both buses fare is approx[protected]=2000Rs.I need my money back which I paid for luxury bud. Please tell us the process how can I get that. Below are the original bus and changed bus details for your reference:
Original Bus from Hyderabad:
"BUS CONFIRMATION: Hyderabad to Pune. PNR C27UXKBB. Neeta Safari Bus. Dept: 20:45 hrs, 09/12/2017 Seat no 12U, 11U. Boarding at Lakdikapool. "
Changed bus from Hyderabad:
"TKT NO AHMD203768, Hyderabad-Pune-Akb Bus (Seats-U3, U4) DOJ[protected], Lakdi-ka-pool - 08:45 PM.Ph:[protected] www.ahmedbus.in"
Thanks & Regards,
Anupam Gupta