NeetaBus.in / Neeta Tours & Travels Complaints & Reviews

We had a lonavala package deal all inclusive with Neeta ..The Neeta in hotel is pathetic ..we had super deluxe room..in which the AC was not working, Fan which makes noise..No Hot water..the intercom was not working..they promised us a whole day site seeing..which actually covered 3 spot..

The service was really pathetic at the hotel..They fool the consumers by the nice pics of their hotel on the webiste.. the rooms were not...

I just had the worst experience of my life with Neeta Travels staff. I booked Pune-Hyderabad bus on 16 Jan and the bus was late. So we called the contact number that was on the ticke, the person on the phone was rude and arrogant, and when we said 'Aap itana battamizi se kyun bat kar rahe ho' the guy hung up the phone, came down to the pickup location and started beating us.

This is highly unprofessional and completely...

I travelled from Pune to Indore and back on 24th and 25th Dec 2010 by Neeta Volvo - AC 2x1 sleeper coach. This experience was horrrible and will not recommend anyone to travel by Neeta in future. Quality of the bus i.e. - Engine, vibrations, interior was not upto the mark. Bus model was 5 years old and it was technically not in a good condition to travel. This was agreed by the driver. Neeta charged Rs 1500 and Rs 1200 for Pune to Indore...

It seems Neeta has put its worst and oldest Volvos in the Mumbai Shirdi routes. I and my friends had booked the tickets online and had got the last seats of the bus.
While returning from Shirdi on 5-Dec-2010 we had been alloted a oldest Volvo which was surprising had black interiors like Soot.. giving a look either was bus was partially burnt, but anway it was not our problem.

The problem lies ahead with the AC, the...

I had a jouney on 4th November 2010 from Pune to Mumbai by Neeat Volvo at 00:10 AM (Mid-night). I had carried an LCD TV along with me and the Driver asked me to pay 200 ruppes when i asked for the receipt for the payed amount then he took me to the Wakad Neeta volvo and a person named Amol charged me 350 rupees for the same and gave me the slip. when in the morning i confirmed from their corporate office then they said they have a policy...

Hi,

I was out of town and had to book a ticket urgently for my aged mother to travel from Mumbai to Pune (for personal reasons). I booked a convenient seat for her, online, at neetabus.in and expected professionalism and peace of mind that would normally be expected from a private setup.

However,I was in for a rude shock when I found out that my aged mother was not offered the seat that I had booked and was asked...

Hi,

I am travelling by Neeta travels from last 4 years regularly Pune to dombivli. However, from last one year I have gone through 2-3 bad experiences. I hope, which is really a serious concern for your image, as your company is always customer oriented & focused. However unfortunately now it is not reflecting through your service. I want to register a customer complaint as follows.
dt. 04.09.10. Pune to Dombivli...

TICKET REFUND DUE TO FAILED INTERNET TRANSACTION:
[protected][protected][protected][protected][protected]

Sir,

Account debited twice (document attached) and not a single ticket issued/confirmed yet. Pl. inquire.

Transactions Made -[Details till 15/07/2010 12:52 PM ]

1 15/07/2010 eBanking : 1753975/[protected] 270.00 - 13,143.60...

I am using Neeta Volvo bus service since 5/6 years. I was very happy with the service but off late it became a headache. As this is the best way to travel to Pune, we always travel with Neeta. As they have now fleet of buses plying to & fro through out the day they are only minting money and are not interested in maintaining the standard.

As neeta has its onwn stopage on the Mumbai Pune expressway they stop there only...

Today i am sharing my experience with you all regarding Neeta volvo bus...

i was traveling from hyderabad to mumbai few days back...
neeta is having following faults....
(1) agent has booked ticket for semi sleeper and got seat of seating
(2) and asking for justification harassment by internal personas asking for extra 900Rs and that to in between after leaving hyderabad
(3) seating was a bit not...

We had booked Neeta Travels for Mumbai to shirdi. We were told to wait at Kurar Village (Malad) at 10.15. After waiting for an hour, i saw the bus crossed us without stoping there. i called the mobile number given to me by Neeta Travels of the bus operator. The guy was talking so harshly and said we have already crossed Kurar Village and that he called me, but i didn't got his call. He said that now nothing can be done in very abbusive...

1. Very unprofessional behaviour of Neeta Volvo staff
2. Mis-behaved with old passenger who enquiry about the bus later from Pune to Mumbai, 5:30 services (suppose to but leave at 6:30).
3. I was allocated seat D on paying extra money but asked me to seat on last seat and seat allocated to someone else I couldn't able to speak as they were very rude as if they are carrying sheeps from pune to Mumbai that too for free.br...

Neeta volvo, one of the largest operator of inter and intra state buses is misleading the customers, over charging, mis-behaving. I am traveling from pune to baroda in one of the buses. I have paid rs 1200. The bus is filthy. The driver harassed fellow travelers. Its causing agony and unnecessary delays. Company fails to take any responsibility and does not make any instant refund....

i seemed to travel from malad to pune from this useless bus service on 12/4/2010.my bus no.3557 was in very bad condition at first.the bus started at 1.30pm.the bus was not full,the driver stopped the bus on every stop asking for people going to pune.i booked the ticket from office at RS.300 but the staff member took RS.200 from these people.the bus was about to go via kothrud bt in the mean time the driver decided to go via aundh.mens what...

Choosing Neeta Volvo ( http://www.neetatoursandtravels.com ) was the worst mistake I could make for my Hyderabad-Mumbai journey on 5th April 2010.The bus started a full one hour late from Lakdikapul
Stop (8:45 PM as opposed to the promised 7:45 PM) and reached a 2 hours late in Mumbai (11:30 AM as opposed to the promised 9:30 AM).The seats were all cramped with no foot rest.Bus was extremely smelly and they were playing loud blaring...

Myself taveled from ahemdabad to Pune on 08 March 2010.I have booked ticket from neeta volvo franchisee Aditya Tours and Travels Ahemdabad. I had paid Rs 2000 for two sleeper seats No 6A / 6B bus no 5510. A cofimation was taken from the franchisee that the bus will go till pune and no change of bus inbetween from sleeper to seater. But on reaching mumbai the bus driver halted the vehicle and said to sit in the seater bus at appx 0400 hrs...

neeta volvo bus service is dominating major routes in india . specially mumbai,pune,nasik,shirdi etc.
therefore the service should be atleast 'ok' .but it is horriffic to travel in these buses.
1- rude attendents
2- dirty buses
3- countless delays
4- a/c always a problem
5- no regard for passengers

is this the future of luxury travel? can someone please tell me if there is...

Hi,

I would like to highlight one instance of Sunday 14-Mar-2010 from Shirdi to Mumbai by Neeta Volvo bus.
I have reached the designated source at 12:30 pm to come from Shirdi to Mumbai, however looking at the bus condition i was horrified and the pathetic condition. The A/c was not fucntioning. We all were told the A/c will work once the bus starts.

The bus waited toll 1:30 pm in shirdi itself and all...

I have been a regular commuter of Neeta Volvo (From Dadar to Pune) and was extremely satisfied with the service on this route and thus had recommended by parents to travel from Thane-Pune on Neeta Volvo instead of taking the Train/Taxi. But i am very dissapointed and sorry to say that the service from Thane-Pune is hopeless, pathetic and does not live upto Neeta Volvo's reputation. My parents were to board the 5pm bus from Teen Hath...

We purchased 4 tickets from Shirdi to Mumbai on Wednesday,11th. Nov. 2009, of Neeta volvo bus , starting at 1. 30 pm.

The bus No. given at time of booking was different than the actual bus.

The Bus was fully filthi, with foul smell, absolute UNCLEANE, torn out seat covers, tea mugs not remved.

In short it was like Ordinary bus and not VOLVO and Unlike the reputation of NEETA.

We...