Netmeds Complaints & Reviews

Whenever i am trying to logging to netmeds, with my correct username and password, it is giving message 'invalid username and password'. So i clicked on forgot password and changed my password and everything. But the next day again it is showing the same problem. This time, i am logging with my changed password but still it is giving the same stipulated message and i am not able to get logged into the website. Even i have placed an order...

The complaint is regarding short supply of goods. - one baidyanath neem toothpaste supplied instead of two ordered, paid for, and also showed in the accompanying challan. But the actual delivery is of one nos only.

Earlier after deleting my initial complaint m/s netmeds wrote me on 9th nov 2018
"we regret to inform you that due to a technical error, your email ticket was deleted from the system.

If you...

I placed an insulin medicine on 28th Oct 2018, they delivered me on 1st Nov 2018 as normal medicine but as per medicine it should be delivered with cold storage as it mention over the box medicine should maintain the temperature of 0 to 4 deg celcius but they delivered me as normal medicine.On same day 1 st nov i complaint to them about this issue they logged the complaint .After some day i called them again regarding the update they told...

सर मुझे नही तो काॅरि‍यर वाले ने कॉन्‍टेक कि‍या नही कॉल कि‍या उसके बावजूद उसने ऑर्डर को र्रि‍टन कर दि‍या और उसमे लि‍खा कि‍ कस्‍टमर ने आर्डर केंसल करवा दि‍या जबकी ऐसा मेने...

I have placed an order on 30th october and paid online from my register mobile no. But even today i have not received those medicine, some of which are very necessary for me as advised by doctor. I try to track for last 3-4 days about delivery of these medicine, and all your executive confirmed that will reached for that day. I talked to madam anisa at 4 p m and she confirmed that the medicine will be delivered within 6 pm. But no receiving...

I have ordered one product from netmeds on 27th oct 18.

I got an email stating that

"please note that your order xxxx has been handed over to the courier service for delivery. We will email and sms your tracking no. Shortly."

Again i got an another email :

"your tracking number for the recent order xxxx has been issued. The tracking id is xxxx.

And expected delivery...

Hello,

I have placed an order on 31st october 2018 for medicines and my oid is - nms[protected]w, and i got to know i have not uploaded a new prescription hence i have uploaded the new one on 1st of november from 3rd of november am calling up netmeds and talking to associates and they are all giving vague answers, however with the tracking id pp[protected] by wow express, the status has not been updated from 6th of november...

I have placed an order for medicines (Order # nms[protected]pso1) through netmeds on 25th october 2018, with expected delivery date of 31st october 2018. Received a message on 26th october 2018 stating that order has been handed over to the courier for delivery (Delhivery couriers) with tracking id #[protected].

On 1st november 2018 when i have checked for the delivery status it was showing that the parcel has reached the...

Netmeds.com nms[protected]w:
Even after 72 hours medicines ordered are yet to be delivered. Instead of sending useless text messages let them concentrate on prompt next day delivery. I was supposed to start my medication day before yesterday... I am still waiting..

I will never buy from them in future. Please don't patronize this online store. Doni will lose his popularity by advertising for them....

I need refund back to my original payment method.

Email id: inba. [protected]@gmail.com

Order : nms[protected]w placed on[protected]
On[protected] the order status changed to returned.
But till today[protected] the refund hasn't been processed.
Their customer service doesn't reply to our queries, here are
Your ticket id [case:nme[protected]]
Your ticket id [case:nme[protected]]br...

Ordered medicines for my mother on 13th. On 13th itself got a mail saying ordered handed over to courier and on 14th i got the tracking id. Since then there is no info on the delivery. Called many number of times to netmeds customer support, each time they say its in transit. They gave a couple of tickets as well but no one responded the tickets. Called courier partner xpressbees and they also have no answer, they say its in transit. There...

I purchased online medicine from netmeds site on date 05/10/2018. But packet of medicine not received me. But status of delivery is successful.in this matter i informed to netmeds tollfree numbers, but i did not get any solution.

Order number nms[protected]w is not received to me. But status of delivery is success.
Please resolve my problem.
Thank
Mail id - [protected]@gmail.com

Naveen...

7 days have passed. Netmeds is saying the order is with the courier in mumbai. I am staying in mumbai. Today is the 7th. Day. Still not received. Daily they say i will surely get it today. But it never arrives. Never faced this problem with other online pharmacies. I asked them to refund my money but they say the parcel is with the courier. That should be their problem and not mine. I am only interested in getting my medicines or my refund....

I have ordered medicines through online but it has been cancelled after 5 days without any valid reason even though i submitted valid prescription as per the protocol. But they are not processing orders and simply cancelling and telling that the prescription is not valid. They are not properly responding to the query. My amount is also blocked with netmeds and not been refunded to my account. As i am in financial crisis i could not able to...

I ordered medicines on 19/09/2018 and it was sent to wrong address, while i complained they advised return, on 28th september netmeds created new order but send me part of my order. Since then two of the medicines are pending with them. Even after phone calls and emails they don't respond and only apologise. I have been purchasing medicines from netmeds for a long time, they only assure and apologise but don't despatch the medicines....

I had ordered a medicine named gabantip at 100, a medicine used to prevent seizures and nervous breakdown. I needed the ordered delivered by 9th of october 2018 but it hadn't been delivered till 12th october 2018, the order was placed on 5th october and expected delivery was being shown as 8th october, 2018. If these drugs are not sent on time, then there's no use of ordering online, people can juts go and buy them from medicine shops, the...

I have ordered medicines through netmeds

I have follow up over phone and mails and registered complaints

Got ticket numbers for those but my product is still being delivered after 17 days of payment too

I am worried such a premier company which also mahendra singh dhoni supports in ad, is so bad in service.

There is no communication from the netmeds side

Order...

Order id - nms[protected]w placed on 7th oct, still under processing, from past 1 day i am connecting cs but not getting proper answer, every-time i hear yes we will do it. It had never happened earlier.
Really getting annoyed on this. Is this the same company that was caught for fake medicines selling online. The news paper never said any name. Please help us....

I placed an order on 26.09.2018 for rs. 2, 528.80
Order no. Nms[protected]m.
This was returned undelivered on 01.10.2018 without any reason.
On 08.10.2018, i was informed that the same will be redelivered.
Order no. Nms[protected]mrs.
But till date there is no progress.
I sent many mails, but i get only automated reply with "do not reply" instructions.

Amount was already paid...

I ordered medicine from netmeds on 3rd oct and it was supposed to be delivered by 4th or 5th but it was not delivered and due to urgency i had to buy medicines from other place. I mailed to them to cancel my order and refund money. On monday they realised to deliver the order whih i refused to accept as they are of no use to me.
Since then i mailed many times to them to refund the money but there is no response from them. Atleast they...