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Netmeds Complaints & Reviews

3.4
Last updated Mar 24, 2024
Complaints 1186
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717
Unresolved
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Chennai District
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600014

Netmeds reviews & complaints page 57

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N
Neelesh Joshi
from Muzaffarnagar, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sotret 20 mg and benzac 5% gel

Website:nettmeds.com

I had placed an ordered with order no. Nms[protected]m. With payment of rs.1654.72. But now they are not responing anything just saying order cancelled.
Not responding anything and not recieving any call.. Even they didnt notified me about order cancelletion i have checked it by logging in my account..
So please help as they are not recieving any call when thy say press5 to talk to customer care by pressing it the call gets...
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Rashesh_Patel
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not deliver till today after 4 days...

Address:380063

Nms[protected]rc
Already paid...
More then 96 hours passed...
Helpline no is constantly busy throughout the day...
Mobile app is also not working...
No update from their side...
Very poor service...
Very bad first experience...
Never refer to anybody......
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K
Karan Busri
from Vijayawada, Andhra Pradesh
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related about package delivery

Address:Gautam Buddh Nagar, Uttar Pradesh, 201307

I ordered some medicine for my family members. The person who delivered to us a box of medicines. I just asked him to handover the box to check whether the medicines are correct or not. He just argued with me that i cant let u into the house to see the box. I assured him that i will hand over the money as soon as i see the prescribed medicine. He just SNATCHED the box from my hands and told me that i am not giving u the medicines. Is this...
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R
rohites7000
from Mumbai, Maharashtra
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order not given

Address:Chennai, Tamil Nadu, 110092
Website:www.netmeds.com

Hi all,

I have given medicine order through netmeds website 5 days ago but still i am waiting for my medicine and multiple time i have coordinated with customer care and registered my complaint ticket no nme[protected] but not getting any satisfactory answer from them so my request to please take necessary action so that such type of negligence should not be happened and...
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N
Nitin Kumar Nayan
from Bengaluru, Karnataka
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netmed late delivery and harass service

Address:Bangalore, Karnataka

I have ordered medicine with order no nms[protected]a from bangalore. On 9th september 2018. During booking i received notification that it will get delivered by 12th sept. I call coustmer care to expidiate process as no action has been taken for next 2 days. After multiple follow up with coustmer care i didn't received any proper follow up where i expect that i will receive my order on or before 13th. I have wasted 4 days behind them and...
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M
mpunwani
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

health ok sachet

I got incomplete and unsealed medicine.
I ordered 30 sachets of health ok sachets.
One box contains 6 satchets which are properly sealed by company.
I received 28 satchets.
3 boxes contained 6 satchets each, sealed.
2 boxes contained 5 satchets each, unsealed, 2 less.
I informed customer care from my login but no one is interested even to respond. I would not trust them now. Who knows whether the...
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M
Mujtaba1215
from Dirba, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

medicine/product not received

Website:Www.netmeds.com

This is in reference to my order dated[protected] under order no nms[protected]a which i have never received but your website is showing delivered irrespective of the fact that the tracking no ex37006178in of india post is still showing pending at post office. Without confirming from india post you are showing it is delivered. It is pertinent to mention here that i have already taken up the matter with your customer service executives but...
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B
bipinjoshi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the delivery items are less than what I ordered

Address:Chennai, Tamil Nadu
Website:www.netmeds.com

Hi,
This is regarding an online order that I asked from netmeds. I paid them for 2 packs. Each of them should contain 10 sachets. But when I received and open the parcel, only one has 10 sachets, another has six sachets only.When I raised a query to netmeds, they are sharing a packing video of 0 seconds which and say that this is justification of packing.I need to raise my concerns for this so that such companies should not be able...
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V
varun koul
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery delay is usual

I am regular buyer from netmeds but their routine habit is to delay deliveries. App shows aggressive delivery dates but practically rarely fulfilled.
4-5 days for delivery to a city like bangalore, wheteas commitment is 24-48hrs..

Cust care says they will do everything but results are zero.
Despite regular follow-up woth customer service, emails they do nothing which gives positive result.

Buy...
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S
sankalp_700
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not delivered even after 96 hours against the next day delivery commitment as per the netmeds.com

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.netmeds.com

I have booked my order nms[protected]w on 21st august and the part 1 of this order i had received on 23rd evening and the part 2 of this order i had not received as till now (25th august 2018 - 19:30 hrs).

As per the netmeds advertisements in newspaper (S) and as per there website (https://www.netmeds.com/) they commit next day delivery and as far as this seems to be totally fraud as why my order had not been arrived yet.br...
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H
himanisingh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get my order

Address:Alwar, Rajasthan, 301705

I ordered 2 products from netmeds on 13/08/2018 but i didn't received my order till now, but netmeds is sending me confirmed delivery mails and messages whic i received today. But i didn't received anything. This order was prepaid, i already paid fr that but i didn't get anything. How could netmeds do this? I want my money back or i want my order because i paid for that. Even on tracking id it is showing your order is delivered.
Order...
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D
Deepak K Gutpta
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake medicine selling

Not able to deliver medicine, order got cancelled

I have ordered medicine. But they are not delivering it. They will cancel. They all are group of thugs and cheats. They just want to rise in the indian market by making false promise. They are playing with life of people. Please don't order medicine from this site. There customer care is useless and full of lairs....
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P
Pranav K Vora
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return medicine payment

Address:Ahmedabad, Gujarat, 380015

Please not that we have return 5 type of medicine total 14 strips to provided address by company of ahmedabad aslali area they tell they have received 5 strips of 2 medicine, they have not given credit of 9 strips of 3 medicine, also, instead of return money they given credit in wallet to fool consumer instead of credited in our payment AC I.e.in credit card .

Our ID : pranavvora.[protected]@gmail.com...
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D
dghosh74
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order : nms1807101068911w date: 10-07-2018

Address:Kolkata, West Bengal, 700019

Very pathetic service.

Expiry on or after: 12/2019
Delivery between Jul 12th-13th

Delivery at Kolkata 700019

Yesterday through whats app message confirm delivery of today. But still the medicine is showing at Bhiwandi - Mumbai.

Don't know about the Turn Around Time for delivering medicines.

This is the quality of service. Don't have any control on courier...
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S
Sai P
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order not delivered even after 10 days

Address:Hyderabad, Andhra Pradesh, 500072

Hi Team,

I ordered the product on 4th July but it still not reached and I did many follow up but no response from your end.

If you aren't able to deliver the product as per your commitment. Please stop selling the products as it's medicine which are most consist towards health.

So what should I do now do u want me wait for years or months.

Thanks,
Saikanth...
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md ibad
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received order

Address:Rangareddy, Andhra Pradesh, 500005

Hellow sir iam a resident of hyderabad my order is not received yet .I have ordered my medicine on 3rd july and i got a call from local manager on 5th july regarding my order that the medicine package is damaged and he told me that he would sent a mail to you regarding this issue and my order will come within 24 hours .But today is 9th july till now nobody contacted me about my order .I humbly request you to please reship my order other wise...
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T
Tarun Kumar Thukral
from Basi, Punjab
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prepaid order not dispatched even after 5 days

Website:www.netmeds.com

Prepaid order made on 04/07/2018 and they are unable to deliver or refund till date.they are running a business
of national level with poor standards with no customer service at all.I think govt. should look out before issuing a license to any online pharmacy.please resolve this matter as soon as possible.
Order id-NMS[protected]A

Regards
Tarun Thukral...
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Nagpal123
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaint by order

Address:Fazilka, Punjab, 152123

Hi I'm Anil Nagpal I'm complaint by order recently I'm check order details I seen some order for rupees 96 I'm not ordering order number is NMS[protected]SRF please cancel this order I can't picked up this order. Because I'm not ordering the medicine and I'm again remind you I'm not picked up or not receive.
Please solve this problem
Thanks
Anil Nagpal...
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Chikkisoni
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not satisfied with netmed

Address:Ahmedabad, Gujarat, 380004

I have ordered medicines and made the payment online however there was call from netmed and they said we donot accept payment before confirmation of order hence i confirmed ordered and payment the payment in cash, however there was call next day for again delivery of same medicines where he said already payment for the same is done, waste of extra medicines

Very badservice...
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P
premm77
from Madurai, Tamil Nadu
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offers

Address:600059

I could sense 2 things from netmeds. If you prepay your money, you will receive a delayed delivery which may take even a week through you live in the same city nearby the hub. Next is their offer. Pls do not go by it. Cheaters. Amazon pay gate way shall be open everytime when you order sometime indicating you will receive a cash back but this is applicale only for one time in a month. Next time, probably you need to literally run behind the...
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