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Netmeds Complaints & Reviews

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Last updated Mar 24, 2024
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Netmeds Phone Numbers

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1800 103 0304
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+91 72 0071 2345
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Netmeds Head Office Address

No 1, Lalithapuram Street, Royapettah
Chennai
Chennai District
Tamil Nadu
India
600014

Netmeds reviews & complaints page 59

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R
ravimishra799
from Mumbai, Maharashtra
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Medicines delayed by 10 days to patient

Address:231001
Website:netmeds.com

I had ordered the medicine on 15th March. I struggled to get the medicines dispatch after continuous followup only no 25th . Which reached the patient on 30th . IN this process, the medicine could not meet the critical patient on time. We cant rely on Netmeds for timely delivery of medicines. Better buy it from outside.

NMS[protected]WSO1

Regards
R S Mishra
[protected]...
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M
from Mumbai, Maharashtra
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Missing items in product delivered

Address:Mumbai City, Maharashtra, 400055
Website:www.netmeds.com

We had ordered Accu Chek Active from Netmeds. However, when we received the product, the seal of the box was broken, the part were missing and the item is defective. They are not ready to take the product back and give refund.

They have shared packaging video with us. However, this does not that items were not stolen before or after packaging. Also, it does not justify the item is defective.

We have tried our...
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Address:Sirsa, Haryana, 125102

I had ordered from netmeds and i had received the medicines. I matched the medicines from the bill then i have seen that the 2 of medicines from them having different batch number as mentioned in the bill and had called them many times but my issue is not solved. Its had tried this to solve this issue for a month but not solved.I want that the netmeds solve my issue or refund me my payment.
Mobile:[protected]
Email:[protected]@gmail.com...
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Address:Chennai, Tamil Nadu, 147002
Website:Netmeds.com

I have order Ostolief medicine from Netmeds. 05 quantity and first they cancelled my 02 quantity by saying that it is out of stock and then they said that we are dispatching 03 quantity but when i received the medicine it just contains 01 quantity of medicine and i have paid for 05 quantity of medicine. But the 15 days have been passed neither they respond anything on email neither on phone no refund has been initiated till 06 feb 2017....
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M
Manjunath Kallaveriah
from Hosur, Tamil Nadu
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Medicine ordered not delivered

Address:Chennai, Tamil Nadu, 560070
Website:www.netmeds.com

I had ordered few medicine in netmeds website and made online payment on 25/01/2017. I followed 2 times with there call centre and they informed that they are processing the order it will be delivered in 4-6 Days. On 28/01/2017 I received call from NETMEDS office and they said Medicine is not available and cannot process the order and cancelled the order. I called them on 30/01/2017 to confirm the refund of my money. They are saying it will...
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J
Jagadeesh72
from Delhi, Delhi
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Payment not received

Address:Bangalore, Karnataka, 560068
Website:www.netmeds.com

I have cancelled my order (netmed[protected]) on 4th december 2016 but still i did n't received my refund yet. company promised that they will refund in 7 to 9 working days till now i have not received any amount. spoke with executives for 3 to 4 times and sent my credit card statement to their wats up number as per their suggestion done everything which was suggested still there is no response from the concerned teams. this is really...
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M
msnair99
from Bengaluru, Karnataka
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Product not delivered

Website:www.netmeds.com

I had ordered products through Netmeds NMS[protected]A on 2nd Dec. I mentioned that the order is delivered on 6th Dec. However the same was not delivered. On sending mail to customer support I got a mail that the compalin will be closed in 24 hours which is not resolved yet. The call centre does not respond. I have already made the payment. Not a very trust worthy deal....
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M
monster2sinha
from Delhi, Delhi
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It's 45 days still I haven't got my refund

Address:Chennai, Tamil Nadu, 713341
Website:Netmeds.com

My Oder I'd is NMS[protected]A. I ordered ecosprin Gold forte 20 mg capsule but they cancel my order and[protected] and promise to refund but I haven't got my refund yet.They cancel my product saying that product got out of stock.But it was available in the site.I wanted my money back as soon as possible or I have to take legal action against the company...
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A
abdullahameen00
from Allahabad, Uttar Pradesh
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Aramex courior#40349155394

Address:Allahabad, Uttar Pradesh, 211003
Website:www.netmeds.com

I havent got the couriour till 24/10/2016 4:00 pm my couriour reached allahabad on 18/10/2016 as shown by tracking details in mobile. i m fed up with the couriour service i m willing that you should change the couriour service to blue dart or any other good couriour service other than aramex couriour I have now finally got the COURIOUR at 04:50 PM but I have been upset with the COURIOUR services....
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N
Nandanbasu
from Kolkata, West Bengal
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Non delivery of medicines on time

Address:Chennai, Tamil Nadu
Website:www.netmeds.com

I had placed an order withy netmeds on 10 september, 2016 order no. Nms[protected]w and received a notification from you on 14 september, 2016 that my order has been shipped and the tracking no. Is [protected]. As mentioned on their website it takes to 7 days for delivery. It is now 17 days and i have not received the medicines. I have enquired twice regarding date of delivery but never got a positive date of delivery from you. Also calls...
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Address:Chennai, Tamil Nadu
Website:www.netmeds.com

1st order, after everyday follow up they dispatch medicines and cancelled partial order saying out of stock.

2nd order, alternative medicine, daily follow up and escalation they say again out of stock, please pay additional money as they can provide another brand which is rs 100 more than it so they can dispatch the order.

Cheating | mental harassment!!!

I want to file a legal complaint and demand...
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B
bhatajaytough
from Pune, Maharashtra
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More than 2 weeks delivery and still not delivered - Critical Medicines

Address:181205
Website:www.netmeds.com

I dont know if Netmeds do understand the importance of delivering critical items like Medicines.
This is regarding Order No . NMS[protected]ARC
Tracking No:[protected]
Placed on : 6/09/2016
Customer Phone no: [protected]

and today is 20th and I am still messed up in coordinating between their courier partner and Netmeds to get the order delivered and my father badly waiting for some crucial medicines...
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C
chaitanya kanteti
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not dispatching, order id: nms1609051016239w

Address:600004
Website:www.netmeds.com

Order id: nms[protected]w
Date: 05/09/2016
Ordered medicines on 05-sep-2016.
As per info in netmeds website products must be delivered within 7 days.
But
Till now they not even dispatched.
Every day customer support executives are saying order is in processing and it takes 24 to 48 hrs for dispatching.
I am hearing same story since last five days.
So i request netmeds through to dispatch...
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A
anup52
from Bengaluru, Karnataka
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Non delivery of medicines even after full payment

Address:600014
Website:www.netmeds.com

I ordered some medicines worth Rs Rs 418.90 per their order No NMS[protected]W which was fully paid through Bill desk and their acknowledgement. I wrote several letter to the company of non delivery of medicines by their delivery agent viz BLUE DART.

Finally the company wrote to me that the medicines has been delivered.

Kindly help from this fraudulent activities of the Company....
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A
Abbasfeb
from Bengaluru, Karnataka
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Order not delivered on time

Address:574214
Website:www.netmeds.com

They have promised the delivery with in 7 days, but it has not been delivered till 7 - sep and their courier partner doesn't even know where is courier it
their courier partner is dotzot - they dont even know how to spk to a customer. very rude reply for this company as well i had ordered the medicine on 29 - aug via order no NMS[protected]W when they cannot deliver the good on time why do they hv to take the order in first place....
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S
Shubh Agrawal
from Indore, Madhya Pradesh
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Order not delivered

Address:Katni, Madhya Pradesh, 483501
Website:consumercomplaints. in

I'm search medicine and book to order, and payment are pay debit card, order are pay and coming are four to nine day but order not coming and customer care are not pickup phone to ant no.....
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S
sonalwaliya1994
from Shimla, Himachal Pradesh
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Non delivery of products after payment

Address:Chennai, Tamil Nadu, 173212
Website:www.netmeds.com

I've ordered some products from this site at least one month ago. I've already paid for the products via credit card, and till this date they haven't delivered me my products in spite of contacting several time with customer care regarding this matter. Every time they buzz of the matter by saying your products are in process and will be delivered to you soon, Please kindly help me to refund my money as I've given them enough time to solve...
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G
Geeta Menezes
from Mumbai, Maharashtra
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Non delivery of medicines

Address:Chennai, Tamil Nadu
Website:Netmeds.com

We had placed an order for medicines from Netmeds on 27th May 2016 and made an online payment for them. 15 days have passed since we placed the order but till date, we have not yet received the medicines. On 29th May, we received a notification that order is in 'packing'. It remained in packing mode for several days. Despite repeated phone calls, the Netmeds representatives could not answer the queries. All they would say is that they will...
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S
subho.p1988
from Mumbai, Maharashtra
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Medical irresponsibility

Address:Bardhaman, West Bengal, 713212
Website:Netmeds.com

I had placed an online order of Medicine Tacrovera Forte Ointment with Ne tmeds on 16.04.2016. The medicine is very costly & thus scarcely available in the market. I queried online with Netmeds & they assured that they can deliver the same in 3-7 days provided I make pre-payment instantly. Trusting the company I placed an order & also made the payment in full. The acknowledged the order & sent me order & payment acknowledgement (Copy attached)....
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V
Venu Kodam
from Kamareddi, Telangana
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Cash back has not confirmed from netmeds. Com

Address:Warangal, Andhra Pradesh, 506002
Website:Netmeds.com

I have placed two orders for medicines on 01_04-2016 and took delivery but so far I have not recd. cash back on my orders. So Pl check the same....
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