Nokia India Complaints & Reviews

I have a nokia6300 ,in my phone any browser like uc browser,opera mini etc is not work properly.The browsing is complete but any file i tried to download then it show an error"Application access not to allowed" and do not create a download path.I was update my software and problem is not solve. I have register my phone on ovi store.Please help me soon.



Name:- Arun singh
Add:- 455-b railgaon subedarganj
Phone:-[protected]
E-mail:-imarun.[protected]@gmail.com

I AM HAVING NOKIA MOBILE HANDSET X3 AND IT WAS PURCHASED FEW MONTHS BACK FROM MATTA MOBILE STORE 2 GANDHI ROAD, NEAR CLOCK TOWER, DEHRADUN. iT WAS NOW BECOME NIGHTMARE SINCE ONE MONTH BECAUSE THE SCREEN TOUCH FACILITIES WAS NOT FUNCTIONING PROPERLYAND MANULY OPERATION IS NOT POSSIBLE.WHEN I CONTACT ABOVE DEALER HE FIRST TRYING TO FIND OUT THE FAULTS IN MOBILE FROM OUR SIDE, WHEN I HAVE ARGUED HE SENT MIGHT BE PROBLEM IN MOBILE AND ASKED ME TO GO NOKIA CARE CENTRE. HERE IS ANOTHER NIGHTMARE THEY TOLD SOFTWARE WAS NOT AVAILABE, IT MEANS HE KNOWS THE FAULT WAS PART OF THIS MOBILE AND TOLD AFTER FEW DAYS HE WILL CONTACT US. AFTER FEW DAYS WHEN I CALLED HIM HE TOLD SOFTWRE MIGHT BE AVAILABLE AFTER[protected].I BECAME FRUSTERED TILL ONE MONTH WHAT I CAN DO ,IS IT COMPANY FORGET AFTER CELLING MOBILE PHONE. IT IS A FUSION CREATED WHILE SETTING UP NOKIA CARE CENTRE TO MAKE PUBLIC FULL.EVERY WHERE CALLING CORRUPTION, CORRUPTION IT IS ALSO A SORT OF CORRUPTION AND BEING PRIVATE SECTOR CONSUMER IS HELPLESS.

i had lost my Nokia mobile series 5230, IMEI NO-[protected], INVOICE NO-2361, PURCHASE DATED[protected], Univercell Malakpet Branch. i had given my original copies to The Oriental Insurance company Dated[protected], there are asking clarification from Univercell & there r not giving any clarification to the Oriental insurance.



A.vijay
Mail Id : vijay.[protected]@yahoo.co.in
Hyderabad
[protected]

BLUETOOTH HEADPHONES NOKIA BH-505.
POOR QUALITY OF PRODUCT:
I PURCHASED A BH-505 ABOUT 4 MONTHS AGO THROUGH FLIPKART. I HAD TO TWICE GIVE IT TO THE NOKIA CARE CENTRE IN UDHAMPUR (J&K) BECAUSE IT DEVELOPED PROBLEMS.
THE DOWNTIME THAT IT WAS NOT AVAILABLE TO ME DUE TO REPAIRS (SENDING IT TO DELHI) WAS ABOUT 3-4 WEEKS.
I AM IN THE ARMY AND POSTED IN J & K AND THE FIRST TIME IT WENT DEFECTIVE I DID'NT KNOW WHERE TO GIVE IT FOR REPAIRS. AS SUCH IT WAS LYING WITH ME FOR ABOUT 3 WEEKS IN A DEFECTIVE STATE. SO THE TOTAL DOWNTIME THAT IT COULD'NT BE USED WAS ABOUT 6-7 WEEKS- MORE THAN A MONTH.
I AM SURE WITH MY EXPERIENCE OF THIS PRODUCT, THAT IT WILL GO DEFECTIVE AGAIN IN A COUPLE OF WEEKS. HOW DO I GET RECOMPENSED FOR THE PERIOD THAT THE SET IS NOT AVAILABLE TO ME BECAUSE IT HAS GONE DEFECTIVE AND IS UNDER REPAIRS.
AND IN ANY CASE WHY (WHY) IS NOKIA MARKETING A SO OBVIOUSLY DEFECTIVE PRODUCT? IT DOES'NT EVEN FUNCTION PROPERLY WITHOUT SOME PROBLEM CROPPING UP EVERY COUPLE OF WEEKS.
ALSO, WHEN I RECEIVE THE REPLACED BH-505, I WAS NEVER SURE IF IT WAS REPAIRED/REPLACED/EXCHANGED WITH ANOTHER OLD PRODUCT AS IT COMES IN AN UNPACKED STATE. I AM ALSO CONCERNED ABOUT HYGIENE ISSUES AND ASSOCIATED HEALTH MATTERS.
I AM DISAPPOINTED, VERY DISAPPOINTED WITH NOKIA..
THE WARRANTY ENDS IN DECEMBER 2012 -I EXPECT THE HEADSET BH-505 (BASED ON THE TREND EXHIBITED TILL NOW) TO GO DEFECTIVE ANOTHER TWO TIMES.
WHAT THEN, AND WHAT ABOUT THE DOWNTIME WHEN I COULD NOT USE THE PRODUCT BECAUSE IT WAS IN FOR REPAIRS.
AND WHAT HAPPENS AFTER THE WARRANTY EXPIRES - THE CLOSEST TRASH OR RE-CYCLE BIN???? SO MANY QUESTIONS AND I PRESUME NO ANSWERS......
WHEN I GIVE THE COMPLAINT ON THE NOKIA SITE, ASK NOKIA ON NOKIA.CO.IN, THE WEBSITE SAYS 'YOUR COMPLAINT IS RECEIVED'. HOWEVER I NEVER GET THE CONFIRMATION EMAIL OF THE RECEIPT FROM NOKIA. SO MAYBE THEY HAVE NEVER RECEIVED IT. OR THEY ARE NOT BOTHERED ABOUT IT.
I DO NOT KNOW IF THE SERIAL No I HAVE GIVEN IS IN FACT THE SERIAL No OR JUST A COMMON No ACROSS ALL SUCH BH-505 DEVICES.
EXPECTING YOUR REPLY.
REGARDS
DAVE

dear sir

i have purchased nokia x2 mobile phone on 26 oct,2011 from nokia priority shop in my city.after 3 days camera of this phone is not woking properly so i visited to nokia care of junagadh on 1 nov,2011 for complaining about the phoneafter checking phone they find hardware problem in it nd they retain my phone for 15 days.within 4 to5 days this problem occurs so i went to the priority shop from where i purchased this phone for complaining and requesting for the new handset if posible.but they very rudely behave with me and not listen me also.so i want that they should give me the new handset.

thank you.

Order Number: LSB-480416
I had ordered a cell phone from LETSBUY.COM on 18/10/2011 for Rs. 4511.00. It was to be delivered within 3-5 days but has not reached yet. My emails have not been answered and the voice customer support always comes busy... Please look into the matter...
www.letsbuy.com.
Your Order ID is: LSB-480416 has now been shipped as on 22 Oct 2011 08:08:57 pm.
Courier Name: DTDC Docket No: V06641270 Order Tracking Number: LSB-480416
I am DTDC Courier services contect 100 time ansure above Doket no.is rong...

Dear Sir I have purchased a nokia handset model no.c2 01 in May,11. But I observed that it is not working properly. It has some technical fault. It often disconnects while conversation. Moreover if I am calling or talking with somebody inside the room either my voice could not reach to the receiver or sometimes I have to come out in open to have conversation. I took my phone to nokia care centre at Bareilly where they took it for an hour and returned it to me saying that now it is ok. But in fact it is still not ok and I am facing the same problem. I therefore request you kindly to consider my problem and replace my nokia handset with a new one at the earliest possible as it is in warrenty period. My address is Alka saxena, E.III Section, IVRI, Izatnagar and my email id is saxenaalka.[protected]@gmail.com. Mob.[protected]

Sir purchased a NOKIA E5 handset in February earlier this year.But it got damaged due to battery failure.When reported about my problem to the Nokia care they told that my battery got emptied completely and it must be replaced with a new one.But warranty of my battery ended in August this year.Now they are telling to buy a new one.It is very disgusting that your product has been damaged just in about 8 months.I have purchased your Nokia E5 mobile for 10300 rs and it is very unfair that i am asked to invest again on purchasing a new battery.Moreover your quality of service is very poor because i had to visit your Nokia care in a span of about 40days because after your care repaired my mobile, it got damaged within 40days of your service.It is really a bad and unfair justice to your customers who believe that you sell good products.It is really very bad.

Dear Sir/ madam,

I am Bidyut Kumar Baidya resident at jadavpur garfa Baidya para p.o-haltu p.s-kasba,kolkata-700078.I was purchase a nokia 5233 on 4/11/2010.Now that phone is creates sum problem so i send the ph in your customer care service station which is INFOTEL SERVICES 1,Ekdalia Road Kolkata-700019 at 11/10/2011 and my job sheet no[protected]/111011/6 and my ph no is [protected].

You are well known company but your above service center is very bad,they are not take any customer call there no is 40076900.In this service center employes are doing only gossipy not do any work and their branch manager Mr. Abhijit chattarjee not stay in center and they r nothing do anything and useless,Mr. Abhijit Chatterjee basically a lazy deceitful man.

please take my problem gravitationally and solve them as soon as possible,and suggest me what I can do.

Thanking you.
Yours faithfully,
Bidyut Kumar Baidya([protected])

To,

The Senior Manager (Customer Care)

Sir,

Sub: Replacement Of Nokia C503 set colour black. Batch no. [protected].

I am shocked to bring to your knowledge that i have recently purchased the above-noted set which is infested with certain technical problems. I have changed memory card thrice but of no use and phone keeps hanging frequently.

Since, I have purchased the phone at a very dear price, i expect full value for my money and ask you to replace the set as soon as possible otherwise i will have no option to take legal action in the consumer court.

Also ensure that such problems do not repeat in future and that our faith in Nokia remains undaunted.

Please Contact Me...... [protected].

I had given my nokia n97 to be repaired in September to nokia care situated at kingsway camp Hudson lane.
The phone was returned to me 2 days later. The original problem was not repaired and a new problem was added to my phone. I was charged rs. 2850 as repairing costs. I returned the phone to them to repair it but now it has almost been a month that they have not returned my phone saying that the problems being repaired although they said that it would take them 4-5 days to repair my phone. I have visited them 5 times in the past month. Pls look into the matter as it has been a long time that they have kept my phone

I purchased one nokia c2-02 mobile from j p nagar branch on dated[protected], I checked with the nokia priority centre they are giving 2 GB memory card free along with the similar product .My concern is that why not reliance digital giving me the 2GB free memory card while on the same produce Other means Nokia only giving free Memory Card along with the same product

Dear sir,
i have nokia 5230 i have some problem in my handset like in ringer menu so i am submitting my mobile ,they are provide services is very bad they could cheat with me like my mobile is totallly work in 2 system , i again told them what should be done from your side????? they requested me plz give us 4 days 4 your mobile but they complete my mobile with dual sotware like china mobile than after in 4 days some problem arise in my speaker in my handset......
inshort they rplyin very bad or they not providing good service as customer satisfaction..... give me suggetion my warrunty period will over on 1st november 2011 just 2 days are remaining so pls give me sugetion what can i do??????

replying me on my e-mail - [protected]@yahoo.com

My name is Nadeem and I purchased Nokia 5233 one and half year back. Now it got some problem as its not detecting Memory Card. I have been there at Nokia CARE Centre many times but they are not ready to repair my mobile as they say it is unrepairable, because of that I am suffering a lot of problem. I want to know, its a NOKIA product and it is not able to repair at Nokia Centre then where should I approach. Being a Customer I want to file a complaint against them.

I, therefore, request you to please look into this matter and please revert it to me at [protected]@gmail.com

thanks and regards,

Nadeem Ahmed

we have purchased Nokia c5 phone in the month of may 2011, from that date we have taken our phone to nokia care service center 10 times but no use, our phone is still in problem. recently ten days before they have changed the mother board of my phone also. but still the problem is there. suddenly phone turns to white screen, and touch screen will not be operated, and not getting connection. (network no coverage). sometime it is getting very hot. my phone no is [protected].

Hi All,

AGAIN AND AGAIN FAULTS IN NOKIA C6 AND EXTREME INCOPRATION BY NOKIA SERVICE CENTRE,

Am having Nokia C6 past 9 Months but It is not working properly, My mobile was given to Nokia to rectify the issues.... ( It was there more than 30 days)

But still the issue not resolved.

AM FACING AGAIN AND AGAIN FAULTS. AM NOT GETTING ALERTS (RING TONE) FOR INCOMING CALLS, NOT ABLE TO ATTEN INCOMING CALLS, DISPLY FILCKERING. HANGING FREQUENTLY, RESTARTING AUTOMATICALY, TOUCH INPUT NOT WORKING PROPERLY.

Am asking Nokia, you are not able to resolve the issue, ARE YOU ACCEPTING YOUR MOBILES NOT QUALITY? IF YES, PLEASE STOP YOUR MANUFACTURING? or Can you resolve my issue(REPLACE MY PHONE)?
Twice I had given my mobile to customer care (Chennai- ADAYAR). They don’t know what to do with my mobile.
Now a day’s Nokia manufacturing very worst products, poor responsible…
If the problem not resolved, Then, I will update all popular forums in the world, So that people will get awareness about NOKIA.

Thanks,
R.Vino
[protected]

My name is Rima. I have a Nokia E52 mobile phone, which I purchased in May 2010. Last week, while trying to search my contacts list to obtain a number, the phone wouldn't display the list and displayed an error message. This has happened many times in the past , as the phone regularly decides to hang, at which point I just switch it off to reset , and switch it back on again. So I switched the phone off, and then when I tried to switch it on again, it wouldn't start. I took it to the dealer, who sent it to the Nokia care center, and I was told that it needed a part to be changed. Since its waranty period had expired, I agreed to have it fixed and I would pay for the repair cost.However, they refused to fix it, using the excuse that someone else had examined it before them. I find that excuse ridiculous, for if they really knew how to fix it, they would have. Even the dealer was pleading with them, telling them that I was willing to pay the expenses, and there was no reason not to fix it. My personal interpretation of what happened is that they don't know how to fix it, and that the E52 has a software defect from Nokia manufacturer. I have seen complaints about this particular model from another Lebanese on the internet. I tried calling the Nokia Care center many times and no one answers the phone.

Request to replace the present defective Nokia handset with a new one
Date: 23.10.2011


(Sub: Request to replace the present defective Nokia handset with a new one.)
Dear Sir,

I had purchased Nokia Handset (Model Name – C6-01, ESN/IMEI NUMBER– [protected], ITEM:002S7V6, INSTRUMENT TYPE-PHONE, TECHNOLOGY TYPE- GSM) on 07.09.2011 from Nokia priority partner, Penta Menaka,Shanmugham road, kochi (H.O.Cellular world)

From the day of purchase, the handset is showing the frequent problem of over heating,poor battery back up,just draining in 10 Hrs in normal use.Also battery was not tight fit..I gave phone to nokia care(M/S POOVATH INTERNATIONAL), COCHIN .They said battery wil be replaced and it need to go to Delhi..so it requires a time of 2 weeks.On the next day they called back and said there is a problem on board so they have to send phone also to Delhi .I got phone after two weeks..They said every thing except phone case is replaced. and also battery.I was not satisfied with their explanation.But the problem is getting severe.Phone gets over heated in 5 minutes of calling..Also battery back up just 15 Hrs with out any use of apps/calling.Also its display clarity on outdoors reduced very much.Right bottom part of touch screen is not working well at some times.Some software problems too.Due to repetition of this problem ,I don’t want to use that mobile again.So I request you to kindly change the present handset with a new nokia 701 (grey) for your customer satisfaction.I will pay the remaining payment for that mobile. Or atleast with a new c6-01

I hope this letter will be addressed promptly and my problem will be resolved within 7 days of time span.
In case it is not resolved within a week’s time, please mention whom shall I contact next for getting an early solution.
Yours faithfully,
SanjuBaby


Address for Correspondance:-
SANJU BABY
ARIMALIL HOUSE
ADIMALY P.O
IDUKKI DISTRICT
KERALA-685561
India
Contact- [protected]
[protected]
Email:mathews.[protected]@gmail.com

customer care
nokia,india

sir/ma'am

i purchased nokia 5233W.silver with 2GB IMEI : [protected] on 31/07/2010 from Naresh departmental store, SCO1026,sector 22-B,chandigarh-160022 of amount Rs6528/-. my bill no. is 22225.
i sent it for repair on 09/08/2011 to SHIV SHAKTI MOBILE CARE, SCO11, cabin no.5,sector-11,panchkula to Mr.vinod (mbl no.[protected]).
They said that there is a need of replacement of its motherboard, since then even with my repeated request my mobile has not been repaired.
now they are willing to return our mobile unrepaired. please let me know a genuine shop from where i should repair my cell.
hope you will go through my complaint and give me prompt reply.

i am student o[censored]IET, PANJAB UNIVERSITY CHANDIGARH.
MBL NO.[protected]
my email id: nainy.[protected]@gmail.com

DEAR SIR ,

I purchase a h/s Nokia X1 dual Sim and from starting I was facing some prob. with this model . Then I checked it from your customer care service in ETA(office ICICI bank k upper) . But prob was not proper resolved. Then I checked it in Aligarh near krishnpur tiraha . It was also your care office and they told me that your phone has been unlocked . And they didn't support me . Then tell me who's mistake. But i didn't check it any outer shop still phone have in warranty pl z help me ....

I purses Nokia h/s because I believe on Nokia .......................

Pl z Update me If you can help me my no. [protected]/[protected]