Nokia India Complaints & Reviews

Sir,

The Nokia Care team had repaired my mobile on 20th July but now, after 3 weeks, I am again having problem with the set. I would like you to look into this matter a bit more seriously and do the needful and replace/repair my set and make sure this does not happen again.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

Abhishek Das

i have received message on my mobile no [protected] than i win prize and told me that i give detail on [protected]@9.cn so i want to know that this is true or false.

i have received message on my mobile no [protected] than i win prize and told me that i give detail on [protected]@9.cn so i want to know that this is true or false.

Nokia N8 mobile — mobile lost

Hi,

I lost my mobile saturday (20/8/2011) night at Mumba Devi, Sheikh Meman Street, Marine Lines, East. Details of my mobile are Nokia N8 ( IMEI No.[protected])

Kindly help me to track the mobile.

Thanks,
Mayank Gupta
[protected]

Dear
sir
my complain about Nokia n8 .my mobile are not switched on because liquid problem then i will go to nokia care then nokia care says
Dont repair because kit problem.
so sir my mobile Imei no--[protected].
my email id is Prem.[protected]@gmail.com

NOKIA HAS USELESS MODEL C-3. I HAVE ALSO FACE THE SAME PROBLEM FOR THAT THE CO IS NOT IN A POSITION TO REPAIR THE C-3 MODEL AND THEY HAVE REPLACE THE MOBILE WITH IN WARANTEE PERIOD(THE CO BRANCH HAS CHARGED ) BY CHARGING RS. 1500/- AFTER GREAT -GREAT FIGHT WITH INDORE BRANCH MANAGER .I AM SURE YOU WILL NOT GET YOUR MOBILE EVEN AFTER 16 MONTHS YOU HAVE TO BEAR .AS I AM SUFFERING. MY ADDRESS.
SHREYA AGRAWAL
H-93, MIG COLONY,
INDORE-MP.
MOBILE[protected]
I WILL BE MUCH THANKFUL IF YOU WILL GET BACK MY MONEY RS.1500/- WHICH I HAD PAID TO INDORE BR.
THE CO IS NOT IN A POSITION TO REPAIR THE SAME AND MODEL AND THE WILL NEVER RETURN TO YOU

Very irresponsible guys - Nokia care

i purchased my mobile on 24 october 2011 from that day my mobile restrat randomly so i went to nokia careso repaired the phone, again my mobile have same problem but the problem is not solved tweleve times i went to nokia care but my mobile have same complaint..the problem is not solved mobile gave Delhi customer care ...again the problem came they replace the phone but ..they have replaced only the bord ..then the phone is not working properly..now they wont replace a new phone.. shall i get a new phone?

Dear Sir / Madam,

My name is Vinod Bhardwaj and I belong to Shimla (Himachal Pradesh). I have knowledge of copyright act. I want to join your company in order to reduce the piracy in Himachal Pardesh and other states. Companies are bearing lots of loss due to piracy. I know that nothing can be done by my thinking alone. There should be a team and raids should be done timely and proper punishments should be impose on the culprits, so that we can reduce the loss of the company, and it will be beneficial for the company. Piracy has spread its roots all over Himachal and other states . I have experience of marketing and raids of 8 years. Some people misuse the company’s trade mark, & name for their personal benefit through piracy of music, movies, software & misuse of property rights etc. but I want to remove all these corruptions.

Sir, I would feel myself lucky if you give me a chance to work in your organization. Because. I have good knowledge and good experience of this field and want to make my career in this line.

Regards,

Vinod bhardwaj
[protected]
[protected]

Nokia — Complaint against Piracy

To,
Senior Customer Care Manager,
Nokia, India
Subject:Piracy of Nokia 6303 Classic display at Nokia care centre bareilly,uttar pradesh
Hello,this is Vivek Rajpoot,I'm hereby writing this letter to make you aware that how your staff at Nokia Care, Bareilly(Uttar Pradesh), Inida Cheated to the customer.
Today i go to the nokia care centre i.e Central Corporation 88 civil lines bareilly(Uttar pradesh) India.They told me that your nokia 6303 classic handset display is broken it is to be replaced by 1600 Rs ,i said ok please repair it.Then these guys implement pirated display into my set when i complaint then they told this is original.One of the most important they did not give me bill when i force then they provide me bill of Rs1760.To ensure me when i go to nokia retaier then they told me this display is pirated.
Some details:
Imei:[protected]
Nokia 6303 Classic

This is somthing that is not expected at Nokia's service center take place, I have heard that they do monopoly at Nokia Care but this somthing one cann't expect this.

I want Nokia Care to take proper action in this. Otherwise I resserve all my rights to take appropiate action aginst Nokia Care, Bareilly(Uttar Pradesh) India, in appropiate court.

Thank you
Vivek Rajpoot
Sanjay Nagar,Bareilly
Uttarpradesh,India

bill date:20/7/2011
recipt no:300

I had bought a new C6-01 of month of may.It was a great mistake as this phone is showing so much of problem.I had given phone to nokia care they had resolve that issue and replaced with new one ( IMIE No [protected]) but now it is showing some other problems, so i gave it again in nokia care.Now almost 45 days past but they have not repaired properly.Hope this time it will work fine or i will go to lodge complaint in consumer court.

regards
sonal

NOKIA MOBILE THEFT ERODE — MOBILE THEFT

Today i travel from bhavani to erode. Rush hours. I have my new mobile on my pocket. I reached erode P.S Park. My nokia mobile 5310 is stolen. So i have imei no and go to nearest police station at erode. But the police officer ask me thats not our responsible and u only handled carefully such like this. After that i dont give any complaints.Please help me how to find out my mobile. i have documents and receipt.What can i do please help me.

i strongly agree

Nokia — logo

I need my original opp logo, my mobile no is [protected]

i bought nokia 5320 xpress music phone but it batteri backup very low, and it diapalys is very delicate one it fall it bracks .i went to nokiacare center their was no diaplays different rateto tell to me nokia xpress music is very badphone go to n72

sir,
my name is vijay kumar .my job sheet no is 8870.i gave phone in vijayawada and pin code no 520015.my phone is given date at[protected] till cant repair.i ask question but he cant respond. he asking some flase statement . please give phone as early as possible . this people can't work correctlyin vijayawada nokia care of R K communications.
thanking you sir,
your's faithfully,
vijay kumar

I M VIPUL from nagpur i purchase nokia e62 in feb 2007, after 3 month problen occure in joystick so i submit handset in nokia care and recive after 20 days, next 15 days again same problem so agin i submit nokia cae and same problem occcure fourth time, i submit handset nokia care at 2 nov 2007 but till handset can't recive me.
the R J Tradelink, mahajan market, sitabuldi, nagpur that a nokia care center, is very very poor services, he says that ur handset going to pune, and wait for came from pune, so i m going 6-7 time nokia care center he says that wait. ur handset under repair, wait 1 week,
job sheet no[protected]/071102/49
my contact no [protected]
asc 511_434038
vipul pinjarkar
nokia cust care complaint no . : 2-2 nokcj

NOKIA N95 — repaired 3 times

i have had my nokia n95 3 months and it has been repaired 3 times now i have to send it back and receive a new one what adds salt to the wound is that i have to send it away to the returns dept of 02 rather than be able to go in to local store and get new one so i have to wait another wk without a mobile, this isnt good enough. i for 1 will never buy a nokia again and i will advise others to buy a different make.

my hand set nokia 6275 (reliance set) searching for the display board. where it is available please advice
thanks

i have given my cell for repair.. and 3 months have gone and i have not get it back.. i have called them so many times.. either they are bussy or they say that it's coming next week ...same stuff is happening for so long..earlier they have broken my phone also.. and tried to put that blame on me.. please help

All nokia care centers must now be known as Nokia careless centers or Nokia regret centres

I have given my Nokia E65 for repair since it was not getting charged to the Nokia Care service center in Chennai, tamilandu, India (The one near Satyam Cinemas).

They initially said the charging Pin was not working and charged me about 600 bucks and handed over. But i figured out it was not charging even after that and my driver had to threaten of a police complaint to get them to relook at it. Subsequently they got me to buy a new battery saying that was the problem. That was another 800 to Nokia account. It was not even working then. After a repair(600 ), New battery (800) and a new charger (400), the phone is still with them for repair and i am not sure what they will bill me now...

Would have been wise for me to go for a new phone instead

Dear Sir,

I purchased a Nokia N73 - 1 ME Hand set for Rs12700 , It was not functioning properly, i got it repaired 3 times in a spam of 1 year, But the problem was not solved properly by the nokia care centre. and finnaly the IMEI No got curropted and phone became dead, now nokia care centre has no solution for the same. They are asking me try out side and get repaired. I sent 2 mails to nokia customer care but I have not yet received the response.

THE NOKIA CARE CENTRES ARE REALLY FOOLING AROUND

I have purchased Nokia N79 (IMEI # [protected]) The phone was dead by 02th oct, I have given to the service center (sanchar systems Nokia Care center.maharashtra. ratnagiri ). They took after 40days to repair and they told me that there...

my mobile is 5233 it is working very slow &verylow volume&touch problem plz replace my phone&i gave my phone fornokia care to repar no responce from nokia care
my mobile nunber [protected] & my email id [protected]@gmail.com

I have Nokia Mobile E52 and that was given for repair to fix charging problem.
However now they say the problem is in display.
Display was working when the phone was given for repair.

These people are cheats and Nokio really needs to improve their warranty support.
Contact mob: rjesh.[protected]@steria.co.in

Nokia — nokia set 4th time repaired but the problem is same

my self rajesh [protected]

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.

Regards,
Team Nokia

Nokia C6 Handset — Packet internet GPRS

Kindly help
GPRS
internet
packet data in
my mobile handset
Nokia C6

Thanking you
Mobile No.[protected] (Post paid)

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.

Regards,
Team Nokia India

Nokia C6 Handset — Mobile sent for repairing for 5 times for 20 days each

Dear Sir,
I have purchased Nokia C6 handset on 03.11.2010 in Diwali from Bhandara Nokia Priority Gallery. Soon after 4-5 days mobile started hanging and thereafter switching off automatically. I showed to Priority gallery and he told to show in nokia care and it cant be replaced at his shop and nokia care will decide it. I was on leave at that time for Diwali. I am working in Raigad district at Nagothane. There is no nokia care here nearby. So i went to nokia care vashi for the same. They checked the handset there and told me that it has to be sent to their head office for reparing purpose and i received the phone nearly after 15-20 days. After i left the nokia care soon after half an hour the problem was the same, switching off automatically. Again i went same nokia care then again they sent it for 15-20 days. This time they gave me the replaced one with different IMEA number but there was an cosmetic issue. The phone body was so dusty and dented and the screen was scratchy one without screen guard like the phone used one for more than a year. So again the handset was sent for 15-20 days. This time they gave me again the replaced handset with different IMEA number and the phone body was OK.
In the month of May-June this handset also started giving the problem with both touchpad and querty keypad. This time i went to the dombivali nokia care. They also checked and sent it for 15-20 days. Again in the month of July, the phone got switched off, not getting charged and and was not getting switched on. When shown to the dombivali nokia care, they again sent it for another 15-days and till date i did not receive the phone.
Each i time was given the basic nokia handset for temporary purpose on which i could not save my phone contacts. i could not use the internet properly. Although the handsome amount for the C6 handset, i have to use basic phone for 5 times that is almost for 3 months in last 9 months. I have to pay from my pocket each time as i have to travel from nagothane to mumbai (about 4+4 hr journey). Also my weekly offs/personal time i have to devote for this. And the unnecessary mental stress and headache is another one.
Since C6 handset is giving problem again and again. I propose Nokia should give me the different model of the same cost.
The handset is under warrenty period hence i did not have to pay yet in nokia care apart from my travelling expenses. But once the warrenty period is over they will ask for repairing charges also.

I have already put complaint on nokia customer care number for the new model.

This time if i receive the same C6 model. i am not going to accept this time. I am very frustrated. Please help me out in this regard. Otherwise I have No option but to go in consumer court.

Earlier i had used nokia N70 for 3 yrs hence i had a good impression of nokia. But this time it is deteriorated completely.

parag
[protected]
parag.[protected]@gmail.com

my name is asif and i have nokia c6-01 mobile which is having lot of software and hardware problimes and nearly i have repaird my phone 10to15 times and still having same problime and my phone is still in warranty period . so i have complained about my phone many times but there is no permanent solution given to me...

name asif
model nokia c6-01
IMEI no [protected]
mobile no [protected]
e-mail b.[protected]@gmail.com

Hi Team Nokia India,

Thanks for your response. Plz provide me any solution as soon as possible.

Thanks,
NARESH RAJPUT

I bough Nokia 5610 in December 2007. It started giving trouble from starting only.
I got it repaired from Nokia Care Centre (Sector 27, NOIDA) twice but its still the same problem.
I again submitted my phone (on 30th June) to Nokia Care Centre.
It is more than 3 weeks, and I have not received my phone back.
I have raised the request almost more than 10 time, but they have only one answer, 'we will get back to you'.

This pathetic on part of nokia. I want the replacement of the defective phone or my money back.

Dear Concern,

This is to bring into your notice the agony and unnecessary inconvenience caused to me. I bought a Nokia handset model 3500c [IMEI no-[protected]] from one of your authorized dealers on 31-03-08, with bill no.3098 Keeping in mind the trust and commitment which is a distinguish feature of Nokia. Whatever I heard about Nokia After-Sales Service is not in conformity with fact, this came to my knowledge when the said handset went through a technical fault and visited one of your Nokia care Service Centers. After diagnosing the handset service representative has submitted it for further repair and gave me a TAT of 15 days. Since that day I am going through the worst agony of my life. I do understand the delay which could happen to fix a technical error but the way your service representatives is behaving with the customer is really caused me lot of agitation. I have visited the service centre thrice and always as per the date provided within the TAT. Being a working employee, I asked them for a reasonable TAT so that I may plan my leave from office accordingly, but to ignite my frustration more they replied in the rude manner, "yahan to aisa hi hota hai."
Your intervention in above case is requisite for timely resolution and I also request you to notify this case to the concerned authorised person to take the proper action in the general interest of nokia customers.

Date of Submission of Handset-25th Sept 2008
Dates of Visits to Service Centre-: 27th September, 30th September, 3rd Oct, 8th Oct and 11th Oct respectively

I have already sent you the mail on 29/06/11 but not yet got any call from your side

I have forwarded my details to Nokia and sent them E-mail regarding the same on following dates:-

first mail - 30/06/2011
second mail - 02/07/2011
third mail - 06/07/2011

but nokia is not reverting back neither they contacted me through call.
i want this issue to be resolved as early as possible else i will move to the consumer court, and will sue Nokia in the court.

Sudhir sharma
[protected]