Nokia India Complaints & Reviews

Hi Rubys,
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Nokia India Team

Hi sriomgupta,
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Nokia India Team

Hi Amit Nanda,
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Nokia India Team

Hi nishanth kashhyap,
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Nokia India Team

Hi kannan965,
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Nokia India Team

my mobile E52 device- has been not open.please give me idea
by
reegan

Hi alok kumar 654,
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Nokia India Team

Hi sujitdc,
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Nokia India Team

Hi Prasenjit Bhakat,
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Nokia India Team

On 16 April I went to Nokia Care at 10, Lenin Sarani, Calcutta (150+ KM from my town), they tried to solve my complaints but it is confirmed that Nokia 7230 offers NO TEMPLATE at all, and alternative process of adding & storing is VERY complicated & time consuming !! Really a very serious lapse. Three Software updates prove futile - the Template, Internet Settings, Call Details log are really customer unfriendly and I strongly urge Nokia to withdraw such a Primitive mobile set from market.
Prasenjit Bhakat
[protected]@gmail.com

On 20 April, I get a call from Nokia, only to be told once again that Nokia 7230 DOESNOT HAVE the feature !! Saving & using Templates are BASIC features and essential for most phone users, it IUS NOT offered in a 3G phone--Disgusting & disappointing !!
Worse, I am told that customers try phones and only after satisfaction, they buy one phone!! ---I REITERATE, phone buyers DONOT HAVE the OPPORTUNITIES TO TEST ANY PHONE BEFORE BUYING, and dummy phone only give an idea of size & appearance of the phone, NOT features, even on the packet too little specifications are offered . We HAVE to buy a phone relying upon the salesperson's exaggerated claims and have to repent later. Such consumer –unfriendly attitude of largest phone manufacturer should be changed.
Prasenjit Bhakat

Not providing very basic features like TEMPLATES & SAVED MESSAGES folders in Nokia 7230 is really something not expected from a company of Nokia class. Really sad.

All should agreee. As I use SMS a extensively, I have been suffering for several months, but Nokia cares a little. Does this attitude befits the image of Brand Nokia ?
Prasenjit Bhakat
[protected]@gmail.com

Unfortunately, after months' of troubles & harassments/ troubles, Nokia only repeats that the mentioned feature is not present in the handset !!
WHY DOES NOT NOKIA CLEARLY DECLARES SUCH A PRIMITIVE SOFTWARE AND WHY DOES NOT NOKIA TAKE BACK MY 7230 TO ENABLE ME TO CONSIDER BUYING A SMS FRIENDLY SET ?
Prasenjit Bhakat
[protected]@gmail.com

…………………………...⇄

Hi Tarusmita,
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Nokia India Team

Hi T. S. Bhat,
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Nokia India Team

Hi Mohit Verma,
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Nokia India Team

nokia c6 phone having problems hang slow speed work slow internet speed

pls do some thing,


gautam
[protected]

NOKIA N 97 Mini — touch panel problem

I S.K.Arora, purchased a N97 Mini(White),on 15/4/10(sending you attached copy of bill)I have been facing the problem with the handset for long period of time, my first complain was on 7/5/2010,for touch panel but it went for a software updating. Second I gave it on 10/1/2011 it was again touch panel problem which took 15 days to get repaired then again the problem occurred on 24/2/2011 again the problem was same.

Even today I am facing the same problem. I visited to NOKIA CARE and after that they told me to submit the instrument again and they will send the mobile instrument to the NOKIA HEAD OFFICE NEW DELHI.

Now the point is for how many time do I have to get it repaired, second every time such things happens I lose my data which causes a great lose in my business, I’ am very disappointed with the handset, is a defective piece was given to me or what is the problem? In all this I’ am suffering a lot. Why every time same problem is occurring just cannot understand?

Kindly replace my handset or else I have to apply to consumer court!

NOKIA N 97 Mini — touch panel problem

I S.K.Arora, purchased a N97 Mini(White),on 15/4/10(sending you attached copy of bill)I have been facing the problem with the handset for long period of time, my first complain was on 7/5/2010,for touch panel but it went for a software updating. Second I gave it on 10/1/2011 it was again touch panel problem which took 15 days to get repaired then again the problem occurred on 24/2/2011 again the problem was same.

Even today I am facing the same problem. I visited to NOKIA CARE and after that they told me to submit the instrument again and they will send the mobile instrument to the NOKIA HEAD OFFICE NEW DELHI.

Now the point is for how many time do I have to get it repaired, second every time such things happens I lose my data which causes a great lose in my business, I’ am very disappointed with the handset, is a defective piece was given to me or what is the problem? In all this I’ am suffering a lot. Why every time same problem is occurring just cannot understand?

Kindly replace my handset or else I have to apply to consumer court!

Hi,

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Regards,
Team Nokia

Hi,

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Team Nokia

Hi B PRADEEP KUMAR,
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Nokia India Team

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.

Regards,
Team Nokia

Hi,

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Team Nokia

I did contact you through the care line and email But i got the same response.

Am not satisfied wit your contention that panels are not on warranty. I've also been ask'd to get the panel replaced at my cost. In my belief, its a clear case of day light loot!

The phone sold to me had SUBSTANDARD PANEL which became evident wit Jus 15 days o[censored]sage. How is it my fault for me to bear the cost of replacement?

Awaiting early response.
Ashish Nahar
[protected]

nokiax3 mobile — nokia

i m Tarun I bought a nokia x3 mobile {IMEI no.[protected]} from nokia priority (367, garh road, near soharab gate bus depot, meerut) centre but after one months of purchase i faced lots of problems like camera is not working, hanging problem. after that i went to service centre to repair my cell.they repaired my cell and the next day same problem i faced.i again go service center 4 times but still my cell problem is not solved.sir i requested you to dat i want new nokia x3 cell. please give me new cell immediately..
thank you.
my contact no.[protected], [protected].

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Team Nokia

Hi,
Your Complaint has been resolved. We apologise for the inconvenience caused during the process. For further complaints mail us to [protected]@ovi.com.

Regards,
Team Nokia

Hi,

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Team Nokia

This is to inform all nokia users that in response to my above comments on the E5 seris, the issue has been promptly taken up by the nokia team and has been solved. My handset was replaced with a new E5 model (machine alone). I feel that the complaints made should be properly reported to the head office so that it comes to their notice because many complaints are improperly or inadequately represented by the service centre.

Nokia, N97 Mini — Display malfunction

Purchased Nokia97 mini from Spice retail Ltd, G-1, Manish Abhinav plaza, Sector-5, dwarka, New Delhi-110075 on 7th May 2010. Presently located at Lucknow. The mobile set is already giving problems in that the screen display does not come at times or becomes non functional after 3-5 minutes o[censored]se.

Hi,

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Respected sir,

i send my complain copy on your given site ([protected]@ovi.com). sir i am really in triable sir as i mention it i am not use my cell continue one month.

Nokia — frequent complaints regarding set heat and hanging

I have purchased nokia e71 model during the year 2010 April 16 th at vizianagaram NOKIA PRIORITY swathy mobiles shop no.2 vytla avenue Andhrapradesh -535002.vide invoice TINNO.[protected] SNO.166 receipt given for Rs.15050 (Rs Fifteen Thousand and Fifty only) .IMEI NO.[protected]:0580126 BATTETY NO.[protected]:0670519

When ever i am going use to my mobile it became heat and hanging mode immediately i went to your NOKIA CARE and handed over the mobile for rectification on dt.18/aug/2010 vide job sheet number [protected]/100818/39 and the same returned to me and said rectified by the company.Again the same problem occurred and haded over to at your NOKIACARE vide job sheet no.[protected]/100823/56 with the same complaint .The same reply given by your nokia staff and returned to me the mobile and 3rd time also with same complaint vide jobsheet no[protected]/100825/55 4th complaint job sheet no[protected]/110422/38 dt 22 april 2011and it is still it at your end for rectification.

Please let me know whether it can be rectified or not and i am very unhappy with your service by using nokia mobile product in the mean while as per your bill the guarantee period also is going to be expired if it is not rectified or exchange my mobile further i will approach consumer court for which i have more data in this mobile each and every time formating which is inconvenience and i hope good result expecting from you

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Team Nokia India

Nokia — Wrong Commitment

Dear sir,
I am from Delhi & have some problem in nokia model 6303.
I went to nokia center for repair on 13th of dec 2010 because phone's keypad was not working.
And Nokia care executive told me it will repair till 17th.When i went over there he will told me its not repaired come after 2 days
Then after 3 days i didn't go there i called at the center on landline phone Ms.Archana told me that it will repair with in 2 or three days.
after 2 days i again call on that no but no one pik the calll and other no is switched off then i went to the center and center was closed then i called on nokia customer care Mr.Tushhar write my complaion and my complain no is[protected].but i didn't got any call from that side.
After 2 days i got call from Nokia care then again Ms.Archana told me you will collect your handset on saturday 01-Jan-2011.
Today i call her then she told me it's not repaired yet and it will be on wednesday.


I am totally dissappointed if they are not able to do so they have no right to wrong commitment withn customers.

Regards
Parvez Akhter
Job Sheet No.2605

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Hi,
My Nokia E7 handset continuously giving problems from the day of purchase.I purchased my handset on August 2011 but after months it starts hanging problem or some times it is automatically off. Already given 3 times to Nokia care but they reluctant to provide any permanent solution. Yesterday i attend one call and while talking it had been off.
so request you plz do the needful or i just want to change my handset.
Regards
Suneel Kumar

IMEI NO.-[protected]
emil id- suneel.[protected]@gmail.com

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Team Nokia

Hi,

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Team Nokia

NOKIA/ C7 — Not getting resolution from last 90 days

This is to bring your kind notice that I have Nokia C7 (EMI no. is
>>> [protected]), which I have purchased in March 2011, whereas in the
>>> month of Aug'11 i got problem of network as well as mobile graphics fades
>>> out/burst in case of black color in other word I can say black color
>>> reflects as of bursted with mayroon color shade. which I showed to Nokia
>>> care center in Patiala in the month of Sep and same was being
>>> booked against job sheet no.[protected]/110910/24 and afterward various
>>> times this set submitted by Patiala Nokia care center to your Gurgaon
>>> Office and each time no resolution done,finally on 12Nov I got my mobile
>>> back with nokia care representative reverted that mother board of the set
>>> has been replaced with that EMI no. also changed to [protected].
>>>
>>> But same problem presists, even though network is now slightely better even
>>> not good, but color problem is still the same. so when Again, I talk with
>>> Nokia care center Patiala they ask me to bring the mobile back to them so that
>>> they can check to it. As already 80 days has gone and I am not able to
>>> use

afterwards I deposited my mobile to Nokia care center Gurgaon and I got my phone back on 25th Nov with the surprising and shocking
> revert at the same time
>
> representative reverted that though there is picxel bursting problem
> in phone but they can not consider it the problem as same is there in
> all the Nokia C7 phones, this is revert I did not expected at all.
>
> How can you guys says that if every phone of same model has certain
> problem then you can not consider the same as problem, rather if this
> is the case then you guys should act upon it and either to fix the
> problem or to withdraw your faulty sets from the market.
>
> also want to put this in your notice that when I purchased this phone
> the problem was not at all there then how come it occurs at later
> stage
>
>
> Please let know to whom shall I contact to raise this issue as I
> really not want my phone which i bought because of 8 pixcel camera is
> now showing unclear photos as if i clicked from 1.3 pixcel.moreso
> every thing in black color is shown as of bursted reddish

>>> my 6/7 month old mobile. I am failed to understand why my mobile is
>>> travelling from patiala to gurgaon and vise a versa without getting
>>> rectified. Are Nokia is now not serious to find fault in mobile and
>>> give satisfactory resolution to user on time. I have used various Nokia
>>> sets from last 7-8years keeping my loyality I purchase C7 but the respose
>>> which I am getting this time is very shocking and pushes me rethink on my
>>> decision to be loyal with Nokia rather now i am thinking not go ahead or
>>> to advice any body to buy Nokia sets in future