Nokia India Complaints & Reviews

I have recieved message for Vodafone you have won 500000 GBPOUNDS from Nokia mobile draw 2011 Nokia co-operation limited united kingdom Nokia house farnborough Hampshire Gu 14 ONAG United kingdom (Nokia.claims.[protected]@w.cn)
I want to know this information is true or false please clear my doubt

i purchase a nokia mobile phone modle No. X3-02 on 27 march 2011. Now my phone is not working properly (ear speaker very very low & its radio headset attechment is working. I want my phone replace with new x3-02 or my money back.

sir i bought a new nokia c1 handset last month. when i wanted to put some new themes in my mobile it didn't worked. could you please help me on this.

Subject:For tracking lost mobile(NOKIA 7230)
Sir,
I have lost my mobile today[protected].As NOKIA 7230 is provided with mobile tracker service..I am not aware of the use of this service..Kindly help me out in recovering my lost mobile .I purchased it from Ahmedgarh...GUPTA MOBILE GALLERY(main bazar,near Tempo stand) on[protected] ..send me information regarding this on my e-mail id:[protected]@gmail.com

Respected Sir

I had a mobile handsets of nokia 6220 classic worth 17240/-. Just after one year should say just after expiration of warranty period mobile had some problem in keypad buttons. key pad button no. 1,4,7 stopped working. Being high value handsets I went to authorized NOKIA CARE centre availble at district head quarter. it was obvious that i had to pay if i want to get my handset repaired because warranty period had alredy been expired. Nokia care centre issued me a job sheet no. 657 on date[protected] mentioning the estimate of 850/- describing keypad problem. He told me that your handset will be repaired after 7 days. I went several time to collect my mobile after 7 days but he always kept saying tomorrow and tomorrow. 2 months passed. on[protected] he told me to come on centre.I shocked to see my mobile condition. Body cover of mobile lost and packing of mobile severely exposed. On that particular time i switched on the mobile but mobile did not get switched on. the mobile which was running except few keypad button functioning problem, completely stopped running. then i told him "how it can happen?" After discussion he told me that some problem in software of mobile has occurred and you need to pay 1300/- instead of 850/-. so he issued me a new job sheet no. c-541 dated[protected]. After one and half month he called me and said your handset can not be repaired and you can take it to your home.

My handset of worth 17240/- become of worth 0/-

there was no way for me except to go to consumer court. I went to consumer court against the party. Party made a strong point that I was not ready to give amount for repairing so he did not repair the handset. court strongly disallowed his statement saying if this hand set could not be repaired then why he issued two job sheets and the statement that consumer was not ready to give repairing charges is totally baseless.

Court has ordered as follows:-

1. Nokia care has to repair the handset within one month and if it is not possible to repair then surrender the mobile to customer.
2. Consumer will receive Rs 5000/- as a mental compensation.


The matter is not all over here.

Nokia care Centre manager called me at his centre for negotiation. He offered me a old handset of N73 in lieu of 5000/- compensation and give my handset back which has already been spoiled by service faults. he has accepted in front of me that the motherboard of handset got damaged while repairing and it can not be repaired. new motherboard for mobile will cost 7000/-.

now sir that manager is saying that as per court order I will surrender mobile saying that it can not be repaired and will give you Rs 5000/- thats all. but in actual that handset can be repaired.

Sir I personally feel that while giving order by honorable judge in order no.1 court has in mind that Nokia care centre will surrender my mobile to me as in condition which i have given him initially but the real thing is that mobile has been spoiled by service faults. Even I am ready to receive my mobile in condition as i have given to the centre. but sir if he will surrender the mobile saying that it can not be repaired it will cause me the loss of approx[protected]=12240/-.

Sir if possible kindly help me to find the way.
if there is any way to prove that hand set can be repaired, I am lodging this complaint in very much hope.

the above case no. is 617/2010 in JILA CONSUMER FORUM AT CHITTORGARH (RAJASTHAN)

with favourable response

Amit Kumar Suthar
Postal Assistant
Department of Posts, India
[protected]
e-mail:- suthar.[protected]@yahoo.co.in

Sir,

My nokia c7 mobile is over heating. My mobile buy from saudi arabia (made IN KOREA). IMEI NO IS [protected]. Pls reply me
Yours faithfully,
Vipin

respected sir/madam,

iam giri prasad, ia lost my mobile handset (nokia-1616 black)
imei : [protected], item : 002N468 on 02-apr-2011.
the sim in handset is mobile no.:[protected](idea-ap)

kindly block handset and trace out if possible.
how can i conform handset blocked.

my contact no.:[protected].

sir/mam
my name - anurag gupta , i win nokia lottery
my winning lottery details is :
ref. no . : NPDC.081511
batch no. : EUMQY.3LJ4
ticket no. : 085-MXW9
serial no.: 20910
Newest bank o[censored].k sent a email and says to that i win nokia lottery of[protected] great briaten pound)
after that Newest bank give the two option
i - i come to u.k
ii- they sent a deplomatic agent for give my consintment
than i choose ii option because i do not have passport and Newest bank sent a id proof of diplomatic agent( Mr. gregg paul) and sent a scan copy of nokia winning certificte
diplomatic agent come to india on 13/ 01/2011 and call me , they said to me that i paid only cleraence charges ( 25950 rupees) and they give the a/c no. [protected] TIARENLA) of ICICI bank then i arrange the money and paid this ammount on 15 /01/2011. after paid clerence charges , united nation of india sent a mail and united nation of india's director ( Mr. Patel Sharma) says to me that i pay varification charges(125000 rupees) only after this apyment they release my consintment . but i do not have this money than i says to Mr. Paul that i do not have this money so i can not pay this money than Mr. Paul agree for help me only 105000 rupees only and says to me that i paid only 20000 rupees than i arrange this money , united nations of india give the a/c no.[protected] pacific enterprises) of ICICI bank
after arrangement i paid this money on 19/01/2011 but i do the payment one day late so united nation again says to me that i pay the panality ( 25000 rupees) only and they again give the a/c no.[protected]TIARENLA) of ICICI bank than i do the arrange this money after arrangethis money i paid on 21/01/2011
united nations do not sent to me and transfer my consintmentto reserve bank of india
RESERVE BANK OF INDIA sent a mail on 24/01/2011 and says to me that i m a new customer of RBI
Mrs. PRIYANKA SHARMA (. handling manager of conversion code of RBI new delhi) sent a mail and says to me that i pay conversion charges(55000rupees) only ofRBI after that they release my consintment
and giv ethe account no. i- [protected] ( GORE RAI) OF SBI , ii- [protected] ( INAHOLI SUMI) OF SBI
now i again arrange this money and paid on 27/01/2011 and 28/01/2011 , i paid 30000 rupees in GORE RAI A/C. and i paid 25000 RUPEES IN INHOLI SUMI A/C.
BUT RBI again sent a mail and says to me that i paids indian tax( 75000 rupees) after paid this charges they release my consintment but i do not have this money so i can not pay this money , i again says to Mr. Paul they do the again help me than Mr. paul agree for help me only 50000 rupees and says to me that i paid only 25000 rupees so i again arrange this money
after arrange this money INDIAN TAX DEPARTMENT ' DIRECTOR ( MR. PATEL CHODHAREY) give the a/c. no. i-[protected] (ruby sakia )of sbi , ii[protected]ATU SANGTAM) OF ICICI BANK
THAN I PAID 3000 IN RUBY SAKIA A/C. AND 22OOO RUPEES IN ATU SANGTAM A/Con 31/012011
after this payment reserve bank sent a mail and says to me that i late one day so i again pay the panality of 25000 rupees
than i again arrange this money and paid in ATU SANGTAM A/C.[protected] on 2/02 /2011
but RBI not sent any mail and transfer my consint ment to IMF OF INDIA ,imf director ( DR. SURESH TAPASH SARKAR)sent a mail and says to me that i paid signing and releasing charges(50000 rs.) than they release my consintment but i do not have this money and again mr. paul help me only 30000 rs. and i paid 20000 rs. IN ANDREW TINGKAI ( [protected] A/C.) OF SBI 7/02/2011
and imf again sent a mail and asys to me that if i pay 60000 rupees than they release my consintment immediately than i also agree but mr. paul says to me that they will not return in india and says to me that i do again help to u of 30000 rupees and i pay only 30000 rs. than i again arrangement the money anfd paid tothis a/c no .-[protected](LALLIANPUII RATTE)OF SBI AND [protected] ( LONGTOK) OF SBI
I PAID 25000 RS. ON LALLIANPUII RATTE A/C. AND 5000 RS. ON LONGTOK A/C ON 17/02/2011
I PAY ALL TAX. TO ALL DEPARTMENT BUT IMF DO NOT SENT ANY MAIL AND THEY DO NOT RELEASE MY CONSINTMENT SO PLZ. I REQUEST TO U THAT U DO THE INVESTIGATION AND IF THIS LOTTERY IS TRUE THAN U SAYS TO IMF DEPARTMENT THAT THEY RELEASE MY CONSINTMENT AND IF THIS LOTTERY IS NOT TRUE THAN U ONLY RETURN ALL DEPARTMENT CHARGES BECAUSE I WANT TO RETURN THIS MOENT TO OTHER PERSON BECAUSE I FACE MANY PROBLEM IN THIS TIME SO PLZ. U THE PROCESS VERY FAST AND PLZ. U CONTACT ME MY CONTACT NO. IS [protected]
PLZ. U DO THE PROCESS VERY FAST AND PLZ. U RETURN MY ALL DEPARTMENT MONEY
PLZ. U DO THE PROCESS VERY FAST AND U REPLY ME
PLZ.
PLZ.

I was purchased a nokia c3 handset 1 month ago,with in 10 days pannel(scroll key)colour gone out....?????

Dear sir,

I, Mitesh P. Trivedi residing at-Ahmedabad, Gujarat and doing job at-Kadi, Gujarat, have lost my Mobile hand set manufacturered by Nokia , model- E5. Some one has stolen that on dt:[protected] night at kadi.

The details are as under

Mobile Handset : Nokia E5
Dealer: All India Communications
shop No.5 , Sangath mall 1,
Sabarmati Gandhinagar Highway, Ahmedabad.
Mb:[protected]


IMEI NO: [protected]
EAN NO:[protected]



My mo no:[protected]
Email: [protected]@yahoo.com
Alt Email: miteshkumar.[protected]@ugvclmail.com

sir, would you please help me to recover my stolen mobile.

Thanking you and awailting eagerly for your early action please

NOKIA MOBILE DRAW YEAR 2011
NOKIA CO-OPERATION UNITED KINGDOM
Nokia House. Summit Avenue Southwood
Farnborough Hampshire GU14 0NAG.
United Kingdom.


Dear Lucky Winner Dinesh,


This correspondence officially confirms that we are in receipt of your e-mail, and we wish to confirm this to you that your mobile number #91-[protected] has been awarded (750,000.00 GBP) in 2011 Nokia International Mobile Draws held in United Kingdom, England.


In regards to the claim of your award prize of 750,000.00 GBP . NOKIA ORGANIZATION is Celebrating (2011 Anniversary in the United Kingdom and a general award is currently conducted by draws. This is done annually to promote individuals (not for NOKIA users only) but for all mobile phone users worldwide! collects 5,000 cell phone numbers from all the cell phone network services in all over Asian and Europe countries and over twenty million cell phone numbers participated in this award promotion and Ten persons from seven different countries were selected to benefit from this Year 2011 promotion and you are one of the Selected Winner.


On the Application Form in attachment, Choose the mode of payment in which you want to receive your winning amount and fill in your details and submit to {FOREIGN REMITTANCE AND COURIER SERVICE DEPARTMENT OF ROYAL BANK OF SCOTLAND ENGLAND} by e-mail: [protected]@rbs-onlinecentral.scotlandgroupin.com They will process and release your winning amount of Cheque to you through any of the appointed means you choose.

As soon as your application is received by the Royal Bank of Scotland they shall process your payment and release your money to you. This process will not take more than (4) Four Banking days in as much as you follow the procedure as directed.

Once again congratulations on behalf of all our staff.

Warms Regards to you and your family members.

Executive Vice President, General Counsel and Secretary
YRC Worldwide
Dr. Charles Lewis
Promotion Manager.

I have submitted my Nokia 7610 Supernova handset to Nokia Care Center in Mudiali,Kolkata. They formatted my memory card without even seeking my prior permission and when confronted, they on the first instance refused to accept.When pressurised they gave some lame excuse and the universal word for all mistakes whether big or small...SORRY!! What kind of training do they impart to their staff?? Dont they seem it necessary to even ask a customer before formatting the entire contents which may range from timeless pics to contact details..and on top of that when the cell again malfunctions,without even hearing out the details..they have a default statement by their side which is "Koi hardware problem hai...virus hai aapke mobile pe"...(There is a hardware problem..your mobile is containing virus)
NOKIA should periodically review their so called Nokia "CARE" service centers which they franchise out.

Dear Sir/Madam,

I am Manikanthan Raman. I

Summary of problem:
Purchased on 5th FEB 2011
1. Camera problem ( phone getting hung when using camera). with in 3days of purchase.
sent to repair on 12th FEB 2011to delhi came back on 19th feb 2011.
2. Speaker problem on 25th and Head set problem. NOKIA CARE cant open phone, they have aggrement with NOkia. so had to wait untill 19MAR 2011.
3. Again sent to Delhi as told to some board problem. Received on 28 mar 2011. Phone working fine with head set of other phone but not working fine with the head set i received with mobile. At the same time my head set working fine with other phone.

Kindly help me

Illustration:

bought a NOKIA E72 Phone in the first week of FEB. On the third day i faced problem of my phone getting HANG when using CAMERA. Phone was shown to MOBILE STORE from where i bought the phone but they were not ready to support and asked to go to NOKIA CARE. NOKIA CARE accepted that it is a HARDWARE problem. I submitted my phone on 12th of FEB @ NOKIA CARE, FC Road, Pune Branch. I received the Phone on 19th of FEB. In the next week i again came across the problem that OTHER PARTY CANT LISTEN TO MY PHONE VOICE IF I USE HEAD PHONE BUT I CAN LISTEN TO HIS VOICE & I CAN LISTEN TO RADIO STATION BUT CANT CHANGE THE CHANNEL. ALSO, MY SPEAKER OF PHONE WAS HAVING DISTORTED SOUND WITH THE INCOMING CALL.When shown the phone to NOKIA CARE again they are telling that again need to send to DELHI.

It is very disturbing to me. After buying phone worth 18000 if i come across three problem in 1.5 months then i am asking for replacement.
I am asking for REPLACEMENT, but according to the NOKIA CARE it has to be sent to DELHI and they will only decide REPLACEMENT OR REPAIR. It is shame full for NOKIA.

I received phone yesterday now phone is working fine with other head set (other then i received with phone) but my head set which is not working with my phone is working fine with other phone.

it is very bad from NOKIA side



Now also there is difference between Nokia care and MOBILE STORE, JM ROAD PUNE. i m getting harrased

Regards,

Manikanthan Raman

I am ankush mago ......i purchased a nokia handset E 72 and its still under warranty however suddenly it has stopped charging and when i took the handset to the service centre they said that thr is something which is been burnt inside ...however i need some help from the service centre so that it should work in a proper condition and my email id is [protected]@gmail.com and my contact no is [protected] if something can be done urgently .....and i am also ready to pay if thr is any extra cost involved however the service centre reps r not taking the handset to repair .........

Dear Sir/Maam,

I Amit Taneja purchased a N 79 set on 20 Apr 2010 according to bill. After around 01 month from purchase set started having problem. I had shown the same at Nokia customer care Vaishali. The set was repaired as per customer care center but again after 01 month same problem occurred, Same process was done by customer care. Again after around 02 months same problem occurred again. This time being in warranty they charged me for 450 Rupees. After defect rectification by the customer care new problem started of battery backup. Now when I showed them the same they are telling me to pay 2400 for replacement of IC. There are many customer who faced such typr of problems from Nokia Care Vaishali. I requested somebody to take action as the center is not working for customer care they just work as to make their money.

sir ,
this is tharun from chennai and i ve purchased a nokia c3-01 of imei no. [protected]handset last month and since den i ve been xperiencing a lot of probs in the categories of battery backup , and the phne get switched off many a time in a day ... i think derr is a software problem with the phne ... bt derr r even further prob with my handset in particular .. hoping for a speedy response ...
yours truly,
tharun chandra reddy .t
[protected]

From: Mr. Ajay Kumar (CEO) [mailto:[protected]@foxpetroleum.net]
Sent: Monday, March 28, 2011 2:34 AM
To: 'communications.[protected]@nokia.com'
Subject: I need your help...................................

Kind Attn. :- Mr. D. Shivkumar
( Managing Director)
Nokia India Private Limited
5 F, Cybergreen Building A & B
Cybercity, DLF – II,
New Delhi – NCR – 122002

Subject : Requesting you to provide contact details of your service centre in South Delhi.

I am feeling very distressing to inform you about your product which I bought in past 3 Years. I have purchased two sets of E-90 and two sets of E-72 within this period of time. Three years and four Mobile sets of Nokia. You must be thinking that my handsets are not working becoz I used to boil them in water or may be dipping my mobile into crude oil as we are into oil and gas.

Very shameful, you have not disclosed anything on your website. You have given an opportunity to a foreign person (Nokia) to fetch out our money by cheating us. You work in a shadow. I can not write such illicit words which are coming in my mouth. But if you want see action, I can and will be able and capable to show you my strength. I am very much unhappy that I am unable to call my London people right now due to your phone.

My request is if you will not provide us the details of your service centre just wait for the action. But hope you will never get to see action. Still I am requesting you not to cheat people. And atleast not to me. Help me out I will pay you. I can leave Billion dollars, but when it comes to my ego, I can put down my life for the sack of my ego………………………. You can understand how much I am hurt due to your product ……..

Wish you to have more faith to fight with me ……………. Will get back to you in next 24 hours…………………..

Sincerly yours,

Ajay kumar

(Chairman, Managing Director, CEO)

FOX PETROLEUM LIMITED
T - 17, OKHLA INDS. AREA
PHASE - II, NEW DELHI
TEL :[protected]
FAX:[protected]
INDIA - 110020
E-Mail : [protected]@foxpetroleum.net

FOX PETROLEUM FZC
P. O. BOX - 1 0 5 5 9
RAS - al - KHAIMAH
UNITED ARAB EMIRATES
TEL : +[protected]
E-mail : [protected]@foxpetroleum.net

FOX CONSTRUCTION LIMITED
TEL :[protected]
FAX:[protected]
E-MAIL : [protected]@foxcompanies.net

FOX EXIM LIMITED
TEL :[protected]
FAX:[protected]
E-MAIL : [protected]@foxexim.net
******

Respected Sir,
I am Jayesh Atmani, a Nokia Mobile customer. My Nokia N70 got damaged due to some water spill on it. I was getting no NETWORK on my handset.I took it to the nokia customer care and got it repaired in 2 days in RS 1100. But it again gave same problem in 3 hrs . I took it there again and they took 1 week to repair it and gave ti back to me. But my phone again started giving same problem in 2 Hours. I took at at customer care the next day and they then took 3 weeks to repair it and after getting it it again gave same problem. I went to customer care to ask for REFUND OF RS 1100 but they said that they will try for one more time. Now its been 40 days they are telling me to come tomorrow, again tomorrow and when i go there, they say that its not yet done and to come tomorrow. I am fed up of this Problem.
Strict Action should be taken against Nokia Customer Care and i should get my REFUND OF RS 1100.

Service Center Details
NOKIA CUSTOMER CARE,
MOBICARE, Shop Number 178,
Opp Ayyapa Mandir Lane, Near Prakash Shoes.
PIMPRI, PUNE-17
Nokia Customer Care Number -[protected]
NCC 674_504867
service centre email - [protected]@nokiacareindia.com

I WAS GIVEN A JOB SHEET WHEN I SUBMITTED MY PHONE

JOB SHEET NUMBER:[protected]/101208/11
Date 08/DEC/2010
Time - 11.46

I Request you to help me out through this issue and get me the refund back.

Yours Faithfully,
Jayesh Atmani.

I got mms from 5919823, but unable to open on http;//125.21.241.88, certificate error.

i have shifted from sony to nokia by C6-01 but i really made a big mistake. This c6-01 really upset me by its poor battery. After full charge i am not getting half day also. The company replaced me with new set but again same problem and also cell overheat while using. Please think before u buy this phone. If you want any details call me on [protected]