Nokia India Complaints & Reviews

I received a SMS on my mobile from Nokiaintldraw that my mobile number has won 500,000/-GBP.
Request you to kindly let's know how mobile company distribut our personal number with any other company without inimating there customer.

complaint date[protected]
from - mr. sayyad khwaja imam

My phone nokia x3 had stopped working. Contact service was displayed on the screen. I was told that even though the phone was within the warranty period the warranty has expired due to certain reasons stated by them. The nokia set was handed over to the nokia care executive at the tilak nagar branch on 08/02/11. I was informed that the nokia set would be repaired and i could collect it anytime on or after 10/02/11. In the hope of recieving my phone properly repaired i came to the tilak nagar branch to collect the set on 12/02/11. They charged Rs 1400 and the payment was duely made and the signed cash memo is in my possession. However even then the phone showed sim card registration failed repeatedly. It was showed to the customer care executive sitting there. I was asked to deposit the set once again and was told that the handset will be delivered at my house that very evening. However no delivery was made that day i.e on 12/02/11. Three days have passed and i still haven't recieved my phone. On contacting the nokia care no clear response is given and no details specified that whether the cell has been repaired or not or if at all it'll be delivered.

i lost my mobile phone with simcard . so please lock my sim card immediately.

sim card details :

No : [protected]

Name : Abdul Nagoor kani. M

Proof type : Ration card

through Warid Internet.
----- Original message -----
> > Dear Sirs,
> I have been well punished by M/S Nokia care Pakistan for the
reasons best known to them.
1) Being given to understand that the Nokia is a World Leading Company
and should Suddxpport Strongly and emiicably their Customers.
when needed.
2) I always purchase Nokia products for me and my family.
3) I personally possess N900,E-72 & 6300,my family members are using
N8, E-63,E52,6303i classic,6500 classic and more.
4) I have purchased N900 in May 2010 and sent four times to Nokia Care
Pakistan for similar SOFTWARE/HARDWARE fault which still
exists,MMS is not functional,some of the APPLICATIONS are not
opens,e-mail receiving don't mostly indicated by sound and light some
time RE-START TAKES PLACE,and now the Warranty is going to expire in
May 2011.
5) Moreover,after 'first repair the VIEWER for ZIPPED e-mails were found
to be missing and this really is a permanent handicap for such an
expensive mobile set.

IMEI # [protected]
Code # 0582647
Nokia N900 RX-51

dear Sir,

my nokia 2700 C mobile phone is not working well I have repaired four times this mobile phone in same problem but i am suffring from same problem . pls do something for me according to your compnay rules if any person again & again reporting same problem than you will change the mobile phone so i am requesting for it.

your faith fully

NISHAR KHAN
PO. Jhinjhak , Dristrict RAMA BAI NAGAR
(U. P.) Mob. - [protected]

Hello Sir/Mam,

I have purchased Nokia X5-01 on 29th Nov.2010. From the date of purchase I am facing problem of re-starting of the phone at any time. Even I have given this phone to nokia care for 5 times but the are not able to solve the problem even after keeping my phone for around 8-10 days.

Now I want to change my from Company.

Please help me out.

Thanks.

Praveen Maheshwari
(M)+91-[protected]

I purchased a Nokia E 72 eight months back. The mobile phone is still under warranty.

The phone's display has suddenly stopped working though I can still make calls and receive calls.

I took it to a Nokia care center and they refused to cover it under warranty saying this is a case physical damage.

The phone has no sign of physical damaged. Only the display circuit is broken. Nokia should treat is as a manufacturing issue rather than treating it as a physical damage.

The Nokia care manager in the Gurgaon center (near signature tower) is rude and was not ready to listen.
I called customer call center and they were also not ready to cooperate.

I feel cheated by Nokia since the phone is just 8 months old. Request you to look into it.

sales person supplied false information that nokia 5233 is 3G compatible set later on in the same night through customer care of Reliance i came to know that it is not 3G compatible.
customer id 217DDD59B
customer name sanjeev kumar
buying date[protected]
from planet m Dr.Mukherji nagar delhi 110009
I am so upset with this event next day i went there to get other 3G one but they refused and behaved in unfriendly manner.As a reputed store it should take care of its precious customer.As the customer id is not clear on my invoice you can key in 000 instead of DDD and last later B may be 8.
Thanks

Sir/Madam

I have a nokia mobile set no. 6275 some time before my set was switch off due to some problems then i saw my handset neariest nokia care (UTKARSH TECHNOLOGIES) Kishan pur Tiraha, Aligarh I meet mr. sagar there he told me that your set goes to company for repairing and the charges will be rs. 1575 for repairing i am agree with mr. sagar then after 3 or 4 days my set return back from company after repairing when i take my set and try to open it.
it is not properly repair. i found that it will be auto switch off after 2-3 minutes. then i ask service engineers about the problems he told me the set is dead and it can't repair.

I requested to you sir eigher my handset repair eariler or my cash return back

Thank You

I am indian working in Kuwait and assuming that i would get better quality nokia x2 in kuwait, instead of buying in india, i bought here in kuwait in Jan 2011 but not even one month in use, the screen hangs and the phone switches itself off. i have to restart by removing the battery. This is absolute nuisance for me to do now and then. I cannot insert memory card also because the phone switches off once the card is inserted. Can Nokia atleast inform its customer what is the issue in their website and how the same can be resolved. Posted by Shahul Hameed, Kuwait.

Dear sir,

i bought my mobile on the date[protected] and imei no is [protected] and there is BSNL sim card in my mob holding the mob no :[protected]. i lost my mobile when we went to park in tirupati . please trace where is my mobile located and let me know my present mob. no is[protected] please sms me to my present mobile when traced.

thanks ,
mohsina

Very bad service/ mishandling/ provided by nokia care,Lajpat nagar,New Delhi

My Nokia mobile C-3 had some visual problem I have gone to Nokia Care Centre in 0-9 first floor, Lajpat Nagar, New Delhi . In the process they updated my software , and return the handset to me after 2 hrs.
when i checked the data there was no photos and songs in my phone, after confieming they said that thy are formated the data in result in that all data will be deleted. I was satisfied with the answer. But only yesterday when i was taking the pictures it shows that no no memory is left. I found that my memory care was missing. i called Nokia Care on 09 feb 2011 at 1030 hrs. and had the work with Ms Aruna. she simply said that it is not our problem u have to check it before signing the receipt...
Will be very grateful if you look into the matter.

Dera Sir,

I ma an owner of a new Nokia N900 phone, which i bought 8th Oct' 2010. On the 21st of Jan'2011 i took my phone to the nokia care centre (Durga Communication, Kingsway Camp) for a simple software updation with no problem at all, as i was sent few prompts to update it. I got my phone same day after an hour, but the phone was then not in a proper condition few softwares were not responding properly. I was asked to submit the phone as the problem needs to be rectified and resolved onto the expert level and i can collect my phone after a weeks time. After my few intervention i received my phone that too not onthe given time. Again the problem remained the same no rectification and again they asked me to submit the phone for the next weeks time, i am not even able to track my phone status, no response on either side (Customer Care / website)

I gave my Nokia 5800 to the Nokia Care Center in Bangalore.

Name: Accurate Care
Address: #514/A, 1st Floor, 80 feet CMH Road,
Opp ICICI Bank, Above Optolabs,
Indiranagar,Bangalore-560038
Phone :[protected]
[protected]

E-mail: [protected]@nokiacareindia.com
The phone was having a display problem.
After checking the phone, they said have to send it to Delhi for the service and will take 10 days. I agreed and gave the phone and they returned the battery,SIM and memory card. When I asked about the sylus, they said, it is entered in the form which is duly filled that sylus is recieved. When I got the phone back after 14 days, back panel of the phone was replaced by a 5233 or a 5230 back panel and also the stylus, which we can identify by color change. When I asked for my sylus and panel,the Manager of this Care Center (Punith Kumar B.A) told we don't have the Nokia 5800 stylus and panel. After checking other phone's which were given for service, they said we checked here and didn't find. Punith was arguing with me when I am asking for my phone's Stylus and back panel not a new one.
And what these people are doing is just replacing the other phone's accessories.
Please do take necessary actions against this and we are buying things not to just be satisfied with a duplicate one.

I have purchase NokiaN97 in April 2010 ( IMEI-[protected]) & started facing problem in December 2010. As a warranty claim I have submitted to Vadodara base Nokia Care centre on 1oth January, 2011 (Jobsheet 66550486/110110/16).

Since last 25 days I have contactd more than 30 times but ever time either false commitment OR No Answer by Nokia people.

Due to Phone memory book my whole schedule is distrubed.

to whom it may concern:

I just want to ask f this nokia new year promo is real..My mother who is presently working in saudi arabia received a sms last February 04, 2011 from a certain number..[protected].. The sms states that..YOUR MOBILE NUMBER WON L415,000.00 POUNDS IN NOKIA NEW YEAR MOBILEPROMO..PAYMENT NO. NK_1015,FOR CLAIMS EMAIL NOKIACLAIMSIQKLONDON.COM & CALL [protected]..Kindly email me your answer regarding this matter..this is my email adrres..[protected]@yahoo.com.

I appreciate so much your time for answering my question...thanks a lot..

Ever since 3 weeks I picked up that my N8 just some times goes blank then I must press the Menu button to get it on again and last week Saturday for the very first time I used my headset, i plugged it in but then I must turn the plug on top around to get to hear some thing I can't even use it when receiving calls. I have the 2 months now and I got it in Bloemfontein on my top up contract.

Dear PARTHA KUMAR DEB,


This is to inform you that I arrived your country today from United Kingdom as scheduled for the formal and legal dispatching of your awarded fund draft of £750,000.00 (Seven Hundred and Fifty Thousand Great British Pounds ) from NOKIA MOBILE PROMO UK. However; in accordance with the Indian Financial Policies and Banking Operations, it is so crucial I bring to your kind attention that hence your fund draft is under an Insurance Coverage and on Hard currency too, I have been directed to get your bank draft dispatched to the appropriate quarter(Reserve Bank of India) from where the immediate transfer to your local account will be effected, and I have also minuted the awarding authorities as regards same resolution.

Furthermore, you will be required to contact Reserve bank with your complete details and a copy of your Identification Proof for proper verification and disbursement of your fund to your local attached bank account at the immediate. You will contact the designated department, Foreign Exchange Dept. via the below official e-mail address:

MRS. SHABEENA MISHRA
(FOREIGN EXCHANGE/REMITTANCE DEPARTMENT)
RESERVE BANK OF INDIA
E-MAIL:[protected]@rbidll.org

Note:
You are required to fill up the below form and submit to the Reserve Bank on the above address for an effective disbursement of your fund to your local account:

Full name...............................................................................⇄
Address............................................................................⇄
Country............................................................................⇄
Mobile Telephone #..................................................................................⇄
Work Telephone #..................................................................................⇄
Fax #:.................................................................................⇄
E-mail addresses..........................................................................⇄
Date of birth..............................................................................⇄
Marital Status.............................................................................⇄
Occupation.........................................................................⇄

Payment Description: Bank Telegraphic Wire Transfer;

Provide your banking details below;
Bank Name:........................................ A/C Name:........................................
A/C Number........................................ Swift Code:.......................................
Branch.................................................

You are required to contact the bank via their official email address: [protected]@rbidll.org while addressing it to the above mentioned department with your detailed information and a scanned copy of your identification proof for their verification, and inform them that you are contacting them for the disbursement of your fund of £750,000.00 (Seven Hundred and Fifty Thousand Great British Pounds ) from NOKIA GLOBAL PROMO.

================================================================================...⇄
As soon as you contact the Reserve Bank, try and notify me so that I could follow up to ensure your fund is transfered to your local account before I could arrange to meet with you for the handin over of the awarded documents and certificates.

Dr. Nelson Finley
Nokia Mobile UK.

Dear sir or friend,
Please help me.........I have purchased NOKIA 5233 from Sankat Mochan, Sri Ram Tower, Hazratganj, Lucknow. I have purchase in september month 2010 .but after 2 month thats touch function des`t working properly.so that why i have complain in NOKIA CARE alambagh lucknow. i have complain in month of december.after 10 days they told me that your handset is not in warranty.then I told them i have warranty proof.so they told me that you have to drop your handset to more time.......15 dec to still now......I don`t get any response......please help me....if you can.....I hope you will help me........please help .......fast as you can..b`coz i am very sad to this matter........thanks to regard

MY NAME :: Daniyal abidi
MOBILE :: [protected]
Email ID :: [protected]@gmail.com