Nokia India Complaints & Reviews

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Team Nokia

NOKIA / E 5 — CLOSE & HANGING

SIR,
I HAVE PURCHASE A NOKIA HANDSET E 5 Dt 11.11.2010.THIS SET IS AUTOMATICLY SWITCH OFF DURING TALKING & THEN I RESTART THE SET THEN SET HANG THIS PROBLUM I FACE SEVARAL TIME THAT PROBLUM TODAY I CONTACT NOKIA SERVICE CENTER.MY JOB SHEET No[protected]/101201/19 Dt 01.12.2010 TOLD ME YOUR SET SEND WILL BE COMPANY THEN WE COULD GIVE UR SET AFTER 15-20 DAYS. SIR MY REQUEST T U PLEASE CHANGE MY HAND SET EARLIEST I HV NOT FAITH 2 REPARING NEW SET. ALOK GUPTA DEV.OFFICER LIC OF INDIA HARIDWAR [protected].email [protected]@licindia.com

Nokia — phone power failure

respected sir/madam,
i brought a nokia 3110 classic phone on 31 december 2008 for cost of Rs.4450, but after sometime o[censored]sage i face a problem of power failure in my phone in march 2009 for that i contact to nokia care center but when they return my phone after that within 2 or 3 days i face this problem again so after that i give my phone 8 times more to nokia care center for the same problem but they return me my phone after this kind of temporary repair and when i said to them that "this problem is generating again and agin so please take a quick action and please replace my phone" so they always said to me that "we can't replace your phone till we can make it repaire" but reality is this they repaire my phone in temporary condition and after that i hav to face this problem again and again i m not geting any kind of help and support from nokia company and nokia care center so please kindly help me to recover me from this problem by taking an action on nokia company
my, fcc id:ppirm237
ic:661u-rm237
type:RM-237
[protected]/02/281170/9

Nokia Mobile Phone N8 — Power Failure

I purchased Nokia N8 in November 2010. I used it rarely. I used to charge it regularly. Last week suddenly it failed to work with no display and response at any commands. Nokia Authorized Service Centre in Nagercoil said that they will send it to New Delhi for repairs and it will take more than two weeks. When I asked them for a stand-by Nokia N8, they refused. I cannot understand why a reputed company like Nokia is selling it's Products with defective Power Supply System or defective Battery. If Nokia doesnot improve in the quality, it will loose customer confidence drastically.

Dear Sir / Madam,


I have lost my nokia mobile handset on 24 january 2010.

IMEI number is [protected].

Kindly help me to trace out the mobile phone and do the needful onpriority.

Thanking you in advance with trust..........
Pankaj Kumar Agarwal

Dear Sir/Madam
Following are the details of my mobile which was stolen on dated June 5, 2010 from Vadodara (Gujarat). I will be highly thankful to you if you help me in tracing my lost mobile.
Name: JAGJIT SINGH
Address: 111, TAPTI HOSTEL, GR TOWNSHIP, VADODARA 391320
Phone model: NOKIA 3500c
Make: NOKIA
Last used No.: [protected]
E-mail for communication: [protected]@yahoo.com
Missed date: 5TH JUNE,2010 AT AROUND 16.30 HRS
IMEI No.: [protected]

Respected sir,
my name is MOHAMMED ISHAQ.
I have lost my Nokia 2690 ( GRAPHITE )
whose IMEI no. [protected]
LOST DATE. 04/04/11

so please do the needful as soon as possible. please help to find my mobile
or please block the mobile by blocking IMEI number
and my alternate no is [protected](M)

Thanking you,
MOHAMMED ISHAQ

sir,
I have lost my mobile phone make NOKIA model 7210 super Nova and IMEI No.[protected].
You are requested to block the mobile phone usage.

Thanking you,

M.DOMESA
[protected]@gmail.com
[protected]@yahoomail.com
[protected]

I have lost my mobile , the Please find the IMEI number [protected]

Regards

Jayaram

Nokia N82 — BUY IN SAUDI BUT ERROR NOW

N82 ERROR
COMPLAINT REPPORT APPASONS AT KANNUR
ON 28/2/2008
JOB SHEET[protected]/080228/39
VERy BAD AND DILY service
14/3/2008

N-82 — no outgoing audio,& incoming audio

Job Sheet no.[protected]/080609/16 date : 9th June 2008 is Today 9th July (1Month) My Problem Please Cont. Your Boss
(Rs. 20000/=) mobile Price ?
I also N-70 (Rs. 20000) Problem last year 2 month
Please Fast and Qouic Service onthe Spot New Phone we sincerely support great success ?
My Mobile No: [protected]
Thanks

N-82 — poor service

Dear sir,
i am customer of nokia prdoct, which i had used our product about back 8 years, m living in pune
My N-82 mobile under warranty period. But they don't solve my problems.
NAME: MAYUR RAMESH JADHAV
my jobshheet number is[protected]/080830/28
MOBILE IMEI NO: [protected]
Problem: poor incoming audio quality, incoming voice calls not listing properly.

But, still, i don’t even search my job sheet status,
i request to u our dealership of nokia product to skylink(Chinchwad) has been canceled due to very poor service, behavior of customer, congested space, as well as his not following his commitments, that’s why i facing a lot of problem due to dely of delivering the
Product
I hope u do needful.

Thanks
Mayur

N-82 — WORST AFTER SERVICE

I brought this Mobile-N-82 in April end this year and was very happy to be in possesion of this handset. But now i feel I did a big mistake of buying Nokia product. The handset got a snagwithin 5 months of purchase and the way Nokia has put me HARDSHIPby handing over faulty handset and then delaying its now more than a month and half still no response from the tambaram Nokia care. I regret buying Nokia Mobile. Will never buy one nor encourage Anyknown person to go for Nokia. It has the worst Service. Iam well within the warranty period could have replaced My handset with a new one but they just give false promises and the Nokia Branches are the worst.

Nokia — very bad service of Nokia care

i have given my nokia 3600 for repair which is in warranty in nokia Care, BTM, Bangalore.
I dont understand why they are taking more than 25 days.
The time given for me in my job sheet is 15 days, but its been 23 days and still they are not sure when the mobile wll be given back to me.
I am very disappointed about the service.
please let me know how much exact date when can I collect my mobile.
Job sheet num is[protected]/090516/12

Nokia N82 — VERY BAD SERVICE FROM NOKIA CARE

I have submitted my Nokia N82 at Nokia Care Centre (Poovath International, 4th Floor, Kurian Towers, Opp. Saritha Theatre, Banerji Road, Cochin-18, Ernakulam) on 09/05/2009 (Job Sheet No.[protected]/090509/57) due to heating up of battery. Target delivery date: 11/05/2009. On my calling the Nokia Care on 12th May they have told that the set is ready and I can collect it. On my checking at the Centre, I have found that the set is overheating again and the set was returned to them. On 16th and 23 May also, the same story was repeated and I have wasted many hours travelling to and waiting at the centre. They tell that the set has been repaired; but on my checking fault remains. It clearly shows the negligence of the above Nokia Care Centre. Now according to them, they have sent the handset to Delhi and the new target date is 19/06/09 (40 days after the handset was handed over to them). After buying such a costly set we are made to run here and there without quality service. I hope atleast this time my luck will be good and my handset will indeed be repaired -- after 40 days at the Nokia Care. My contact number is[protected]

Nokia — Very Bad Service at Nokia Care

I have purchased one Nokia 7210 C Supernova Model.
I have face the Battery charging problem.
I contacted the Nokia care at Bharuch-Gujarat.
I feel very sad to when i came to know that the employee of nokia care do not what is the exact problem in Mobile, first they update the software of mobile. After then the problem was not solved. then i again contact them they said me that we will replace the Battery of said mobile. When i used the new Battery. Than i also face the same problem. Than next time i meet the nokia care they sais that we will replace the mobile set. When i went to nokia care on target delivery date they tell me come after three days.
When again i went there they show me the replaced mobile set which was the blue color body mobile. which was other than (Black) i that have purchased.
they assure me that they will replace the same and deliver the black body color mobile. When i went there they again they give me the black color body mobile. Again they assure me to give me the black body color mobile.
then after one week they collect the hand set. when i went their they deliver me the mobile set without battery.
and they tell me that battery will come after one week.
Totaly i have visted the nokia care centre about 10 times. which is far away from my home.
I am totaly fed up with your service.
I can't beleive that biggest company like Nokia providing this type of service.
what should you i do please suggest me.

Jatinder Kumar
[protected]

i have lost my NOKIA 1202 mobile on march 20, 2011 i have to block my mobile know but i dont know how to block kindly help me.


regards,
Bashir Ahmed Sagar
KPK Pakistan
Hangu
[protected]

I lost my mobile during travel from home to office on may19, 2011.
It was Nokia 5230, I want this mobile to be blocked so that noone can use my mobile.
I have the Bill and IMEI number.
I am trying daily to get it done and i went nokia centre visakhapatnam they are just simple telling we can't do.
And because of all this I am having a second thought in buying nokia phone again.

This behaviour suggest only one thing that one who stole my mobile can use it without any tension.
Kindly do let me know the procedure to block my mobile phone.

if any one can help me please mail me [protected]@gmail.com

i lost my mobile on 03/05/2012
it was nokia c2-00
have the Bill and IMEI number.
I am trying daily to get it done and i went nokia centre nalgonda they are just simple telling we can't do.
And because of all this I am having a second thought in buying nokia phone again.

This behaviour suggest only one thing that one who stole my mobile can use it without any tension.
Kindly do let me know the procedure to block my mobile phone. plz sir

if any one can help me mail me on [protected]@gmail.com
mobile-[protected]

3 months back my brother bought nokia x3 from singapore and now i came to know about the battery that it's battery backup is only 8 to 9 hours... and one more problem is i kept my battey fully charged at night 10 and next day morning it is showing zero battery with ut using i did not understand why it is happening so can any one help me please

Please regard this draft as a complain letter to NOKIA due to its POOR
service and DEFECTED product.

I had purchased NOKIA 6303i classic on September 2010 which started
heating problem and it was a dead mobile at the month of April 2011. I
submitted my mobile to Nokia Priority Partner (ADDON Retail Pvt. Ltd.)
Mulund, Mumbai. After 4 days it was informed to me that my mobile has
been sent to Delhi for servicing and it will take another 8 to 10 days,
so after two weeks I got my mobile back which after using two days it
had the same heating problem so I had to return it back again to Nokia
Priority Partner (ADDON Retail Pvt. Ltd.) Mulund, Mumbai. It was
returned to me after a week and now its working, but the battery
performance is not so good. So it was a bad experience from your
service.

Meanwhile I purchased Nokia C6 on May 7 from the same store Nokia
Priority Partner (ADDON Retail Pvt. Ltd.). Within two weeks it had
touch screen problem which used to get hanged. I submitted Nokia C6 to
the same store and they took one and a half week to do the servicing.
When they returned my mobile back, I checked my mobile in the store
itself and it had the same touch screen problem. It was really very
frustrating. Again I returned it back to store which took another five
days. I also complained to Nokia Bangalore call centre. And after five
days I got my mobile back and I checked the touch screen which was
working fine but I found the alignment of the sliding panel was bit
dislocated. Next day I wanted to click some snap so I pressed the side
camera button which didn’t respond, this was the end of my patience.

Now I had submitted my Nokia C6 to the same store, after two days I was
informed that my mobile will be sent to Delhi for servicing. So this
time I am not going to tolerate anymore and I will not take that mobile
(IMEI No[protected]--) back even if it is in working condition. I
need a REPLACEMENT or MONEY BACK. I hope this complain letter will be
considered and right action will be taken.

Regards,
Kiran
14/06/2011




IN FUTURE I AM NOT GOING TO BUY ANY NOKIA. AND I WILL SUGGEST THIS TO EVERYONE.

THIS IS VERY BAD FROM NOKIA AND THEIR TEAM. I AM REALLY VERY ANGRY. I JUST FEEL LIKE TO POST MY COMPLAIN IN EACH AND EVERY SITE SO THAT EVERYONE WILL BE AWARE WATZ GOING ON WITH NOKIA - THE CHEATERS. NOKIA SUCKS

Yes, I am also facing same problem, I got it repaired in Nokia care, but after a day again the same problem continious.I want a new mobile or money back.

I agree to receive your message about i won the 315, 000 pounds in the Nokia World UK Promo.

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you.

Regards,
Team Nokia

NOKIA X6 — does not switched on

Dear sir,
I HAVE PURCHASED THE NOKIA X6 MOBILE 4 TO 5 MONTHS AGO.AFTER THAT ONCE MOBILE DOESN'T SWITCHED ON.I HAVE SUBMITTED CELLPHONE IN MAHARASHTRA RATNAGIRI CARE CENTRE.THEY HAVE SENT TO DELHI NOKIA CENTRE FOR REPAIRING.

AFTER RECEIVED HANDSET,AGAIN HAS SAME PROBLEM.SO NOW ALSO HANDSET GIVEN TO NOKIA CARE CENTRE SHEET NUMBER IS[protected]/110426/12 FOR SECOND TIME.

KINDLY LOOK ON THIS MATTER.I WANT THE HANDSET CHANGE FROM NOKIA as soon as possible..

waiting for your kind reply.
THANKING YOU.

MY CELL NO.[protected]
[protected]@yahoo.co.in

Hi,

Sorry to hear about your experience. Please write to us on
[protected]@ovi.com and do leave your contact. We will have
someone from the team connect with you. Please mention your name on subject and add your contact in the mail.

Regards,
Team Nokia