Nokia India Complaints & Reviews

i bought a nokia n97 mini on 7th of may and i experienced a camera problem within 10days which forcefully made me to deposit the phone with nokia care(22nd may) after repeated reminders my phone reached hyderabad on 9th f june where in i was called to collect the phone and reach the phone was found faulty. i wasted my time and expense reaching you out traveling 40 km. moreover a brand new handset was shown at the care to justify the problem with my phone. then it went back to the head office and reached here again on 17th june and the set was again faulty. again it went back and seemingly again the handset came with the same problem and that too of a different colour(chrome). i havent paid money for that sick colour, i want the orginal colour, the one i bought i.e a white, and that needs to be a brand new(mind it i do not need a swaped or a refurbished phone) inspite of buying a high end phone this what service i get from you guys. what sort of a company are you running where you are cheating your customers. lastly address my issue at the earliest failure to which i would have to take the case to the court. Imei no. [protected] job sheet no.[protected]/100522/20

hello sir will u tell me is this right or wrong

2-6 Boundary Row. SE1 8HP
London. United Kingdom.
Tel: +[protected]
Date: 22nd June, 2010.

Dear Winner.

Good to hear from you regarding the NOKIA SWEEPSTAKES PROMO. My name is Dr. Peter Anderson. I am the Nokia Cash officer assigned to your award on the Mobile sweepstake.

In line with the commemorating event marking our 142nd anniversary; we rolled out over £10,000,000 (10 Million Great Britain Pounds) for our 142nd Anniversary Draws. Participants were selected through a computer ballot system drawn from 20,000 individual mobile phone numbers from the 45 mobile networks from Australia, New Zealand, North America, South America, Europe, Asia and Africa as part of International Promotions' Programme, which is conducted annually in London, United Kingdom.

This promo is approved by the British Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). This promo is the 1st of its kind and we intend to sensitize the public.

NOTE: To begin the verification process of your prize £500,000 GBP, you are required to fill the verification worksheet below and send to peter.[protected]@financier.com

**Personal
Prefix (Mr., Mrs., Ms., Dr., etc.):
First name:
Middle name:
Last name:
Date of birth (yyyy-mm-dd):
Address:

City:
State/province:
Country:
**Winning Information
Winning mobile number:
Email address:
**Employment and business
Occupation:
Address:



On behalf of all members and staff of NOKIA congratulate you on your win and wish you the best of luck as you spend your good fortune.

Thank you for being part of our commemorative 142nd Anniversary Draws.

Kindly send all your responding to email address : peter.[protected]@financier.com

Yours faithfully,
Dr. Peter Anderson
Financial Director.




Copyright ©2010 Nokia. All rights reserved.

2-6 Boundary Row. SE1 8HP
London. United Kingdom.
Tel: +[protected]
Date: 14th June, 2010.

Dear Winner.


Good to hear from you regarding the NOKIA SWEEPSTAKES PROMO. My name is Dr. Peter Anderson. I am the Nokia Cash officer assigned to your award on the Mobile sweepstake.

In line with the commemorating event marking our 142nd anniversary; we rolled out over £10,000,000 (10 Million Great Britain Pounds) for our 142nd Anniversary Draws. Participants were selected through a computer ballot system drawn from 20,000 individual mobile phone numbers from the 45 mobile networks from Australia, New Zealand, North America, South America, Europe, Asia and Africa as part of International Promotions' Programme, which is conducted annually in London, United Kingdom.

This promo is approved by the British Gaming Board and also licensed by the International Association of Gaming Regulators (IAGR). This promo is the 1st of its kind and we intend to sensitize the public.

NOTE: To begin the verification process of your prize £500,000 GBP, you are required to fill the verification worksheet below.


[protected][protected][protected][protected][protected][protected]

2-6 Boundary Row. SE1 8HP
London. United Kingdom
Tel: +[protected]
Fax: +[protected]
DATE: 21th June, 2010.

Attn : thuram muthokuri

We the members of the verification team on behalf of the NOKIA MOBILE PROMOTIONAL AWARD UK, have today declared you winner of the lump sum of £500.000.Great British Pounds. You are been found worthy for the said grant after verifications was completed by this team as assigned by the Award company.

As we have deposited the said amount (Demand Draft) and your winning certificate with the MPC EXCEL LONDON COURIER SERVICE. Along side with all legal documents which will serve you against all governmental queries. This Courier company, is responsible for the delivering of your winning prize to you at your given contact address. You are hereby advised to contact the Courier company through e-mail using the contact details below:

COMPANY NAME: MPC EXCEL LONDON COURIER SERVICE.
E-MAIL: mpc.[protected]@execs.com
TEL: +[protected]
FAX: +[protected]

Use the contact details above to contact the MPC EXCEL LONDON COURIER SERVICE. And provide them with the followings:

SCAN IDENTIFICATION PROOF:

FULL NAME: ........................................................................

CONTACT ADDRESS: ...........................................................

CONTACT NUMBER: .............................................................

When contacting the courier company, kindly indicate the code number : NAP/3561/10 as a reference


Upon submitting the above information to their office, you will be given the guidelines on how your won prize will be delivered to your address. Please you have to respond promptly to all instructions to avoid any form of delay to receiving your winning prize.



Yours Faithfully
Dr. Peter Anderson
Financial Director

[protected][protected][protected][protected][protected][protected]
MPC EXCEL PLC/WORLD WIDE DELIVERY SERVICES.


MPC EXCEL LONDON COURIER SERVICE.
188 Westferry Road
London, E14 3RY
Tel: +[protected]
Fax: +[protected]
Email: mpc.[protected]@execs.com

Date: 22nd JUNE. 2010.

ATTENTION : THARUN MOTHUKURI

It is our normal routine to start up delivery processes, Insurance and perfection of safe delivery to our customer’s destination is our major priority. We have concluded all formality on your shipment processes

Your winning prize of Demand Draft, Certificate and vital documents which backs up your funds legally so as to serve you against every governmental query are ready for delivery.

Your winning will be dispatch from United Kingdom 23rd of June, 2010 and it will arrive India 24th JUNE 2010. As soon as your winnings arrive India you will be contacted by our company dispatch officer that will be bringing your funds to India, his name is (Mr Smith Brooks) You are to pay for your country local clearance Charges to the India Government as soon as your winnings arrived in your country India. Which is 370 Pounds. Equivalent is 25,000 Indian Rupees to the customs office, so that the our dispatch officer will be allowed to complete the delivery in your home address, meanwhile, that is the only Charges you will pay to get this winnings because due to the rules of this company. Nokia Incorporation London has taken every other charge required by the British Government to make your winning gets to you on time.
We do not have the franchise delaying the delivery of your shipment once the custom duty fee in your country will be meant. We also want to let you understand that there are no other charges apart from the custom duty in your country as soon as our dispatch officer arrive India. Also we do not have the franchise to deduct from your won amount, due to the fact that it’s highly covered with hard cover Insurance policy, thereby making it impossible for any form of deduction. Once you made ascertain that the custom duty fee will be made upon arrival of our dispatch officer in India, your shipment will be process immediately for delivery to your designated address in your country India.
The Box is highly securitized and can not be opened without your consent as the beneficiary of the shipment. The code number is given to you alone of which even the Dispatch Officer Mr. Smith Brooks, does not have it for strict security measures. We advice you keep this code numbers very confidential for your own safety. CODE NUMBER: 4065

I await your urgent response and looking forward in serving you better.




Yours Faithfully,
Mr. Grey Moore
Managing Director.
TEL: +[protected]
FAX: +[protected]

Note: Our office opens for winners attendance between the hours of 8:00hrs to 20:00hrs GMT. The Fusion Promotion Board has advised You have to keep this winning confidential from Public Notice until all procedures are completed. This is so because we are trying to avoid any act of double claiming.
[protected][protected][protected][protected][protected][protected]
THIS WAS THE RESPONSE FROM THE OFFICIALS REGARDING THE AMOUNT. ONE OF THE OFFICIALS ALSO CALLED ME....

MAY I KNOW IS THIS GENUINE... OR JUST A SCAM OR FRAUD?
PLEASE LET ME KNOW AS EARLY AS POSSIBLE...

THEY ARE ASKING ME TO PAY Rs.25,000 TOWARDS THE CUSTOMS FEE TO THE INDIAN GOVERNMENT.

HERE WITH AM ATTACHING THE PHOTO OF THE MANAGING DIRECTOR OF MPC EXCEL PLC/WORLD WIDE DELIVERY SERVICES, Mr. Grey Moore ,WHO HAS SENT ME THE MAIL REGARDING THE DELIVERY STATUS...

I, BHARAT SURANA, want to lodge a complain against the NOKIA SERVICE CENTRE at GIRISH PARK, KOLKATA, WEST BENGAL, INDIA.

I have been using Nokia 2700 Classic since four months. Just ten days before on 14th June 2010 my cell was not accepting any sim and had display problem too. The engineer there updated the software and changed the LCD. But after returning back from there, i noticed that the glass of my display screen was coming out. So on 16th i again went there but they didnt heard me initially but later just fixed that by some gum. But now my cell glass is completely unfixed.

I would be thankful if my grievance is solved as soon as possible.


BHARAT SURANA
[protected]

I have lost my mobile yesterday. When I was staying at Begumpet, Hyderabad bus stop and on call, a stranger thefted my mobile forcebly and ran away from there on his bike. Its happed yesterday night at 9:10 and vehicle was driven very fast, I couldn't find even vehicle number. If you can trace the mobile, it would be very helpful for me as I could all my contacts and other details. My IMEI No.[protected].

You can contact me @ [protected] / [protected]

I have purchased the Nokia handset 6700 Slide on 31 May 2010 from Nokia priority gallery at Irla(Vile parle) Mumbai.
The edge of the handset is very sharp & on continuous listening/holding next to ear the ear gets sharp painful red line.
I visited to dealer/Nokia Shop on 19 June 2010 for replacement of the 20 day old handset but they denied for the same & said they would take that handset 2nd hand piece at Rs.6000/-(60%) replacement value.
I am disgusted about the service of a world class mobile manufacturer. kindly help to replace/exchange the handset as it is very painfull to use.

I want Nokia's complaint/service manager/head details to escalate this issue.

Mobile details as per following:
Nokia6700 Slide
IMEI No.359334/03/589501/0
Name:Annesa D'souza
Mobile No.[protected]

Sir,
On 18th ins. in Enadu telugu news paper there was an ad reg. Nokia 2690.,by THE Nokia Dealer in that they said every purchase in big c would be given a gift through scrtch card. .the ad was regarding Model 2690, and I was led to believe that the big C would honour their ad. I have purchased the said MODEL cell phone and a memory card of 2Gz by paying Rs.2800/-for the cell phone and 400 for the said card.After purchasing the same from Big C outlet at Sithafalmandi, Secunderabd, when I asked the personnel for the gift they said no, as the gifts are only for certain chosen models. Be that as it may but what the ad says and also in the same paper the Big C fellows published an item saying that THEY HAVE EXTENDED THE FACILITY TILL THE END OF jUNE10.This I feel is clear cheating of the public like me.Kindly say what reddressal is suitable in this situation.

hi,

i recenly buyed a new handset nokia 2700c before 1 month from vijay sales. they given me a faulty handset which have problem in spekar. that time i cheked all function but there have silent place there for i can not cache that problem.

i called on there custumer care but they told me to contact where u purchased then i called there but nobudy recived the call.
then who solved my pblem one paise bhi do aur usko repair karne bhi daudo
kya service hai

Dear sir/madam,
My mobile stolen on 10/06/2010, Details are as -
1.NAME - KACHARE BALASAHEB SHIVRAM
2.ADRESS – C/O.TIRKUNDE D.G., FLAT NO-9,SHRI RAM APT.,CDC PURNANAGAR ,CHIKALI ROAD ,CHINCHWAD, PUNE-411019
3.PHONE MODEL-NOKIA 6208-CLASSIC.
4.MAKE-NOKIA
5.LAST USED NO:[protected]BANK OF INDIA)
6-E-ID- balasaheb.[protected]@tal.co.in.
7.MISSED DATE-10 JUNE 2010
8.IMEI NO-[protected]
request to find using IMEI number & contact on [protected],[protected] or E-ID

I have purchased my mobile in december 2009
since then i am facing very serious problems
Some issues i faced i took my mobile to Nokia care for more than 6 to 7 times
3 times for software issues and other for very serious 1's
primary issue s phone memory s been eaten up applying themes from memory card's memory, and wen ever u open music player it will ask u to delete data for processing and your mobile will be dead slow too..
later i have discovered that problem of my own by experiencing, but i[censored] the ask the dirty nokia proffesionals they cant identfy whats the problem and then they simply define the problem in a single great term
everbody might have caught that what am trying to say ya it is none other than "VIRUS"

This problem is also in other nokia phones and models aswell & myself helped my friends by telling them not to apply theme by keeping it in memory card, transfer it to phone memory and apply it

And Facing Problem From Very first day of my purchase
poor battery backup
Poor imaging
slow processing
Images like illusion (BLURED) some thing that similar shown in 13B Movie
Display Failed Blank Screen
sound getting poor and poor day by day
poor video recording and imaging something even worse than VGA
Radio doesnt work propely most time yet it s software issue till very frustrating
So on...

Having bunch of copys of invoices gave by NOKIA CARE still facing problems
EVERY MORNING I WOKE UP I FOUND A PROBLEM WITH MY MOBILE

AFTER ALL THESE GOT VEXED ASKED FOR REPLACEMENT MANY TIMES
everytime i go there they ll take my mobile from me to delhi returning without solving a major issues even if solved it will reoccur

NOKIA AND ITS BLOODY CARE ????????????????????????treating people like

Best way to avoid all these is to avoid nokia
Go for someother and make ur money worth
Only thing in nokia is prices are resonable and user frieldly execpt that nothing do with it

Still I Love My Phone because Its My money and its sentimental

NOTE FOR PEOPLE TAKE XEROX COPYS OF INVOICES AND KEEP IT SAFE u may file case in consumer court with those as evidence and u can ask for replacement i[censored] have more than 3 invoices with Heavy Conflict(mobile returned without solving issue)

Thank U for reading with patience all these are my my experience
if anybody have better idea what to do pls spare a time and pls mail me to
sairam.[protected]@gmail.com
pls tell me way for replacement
Thakssssssssssssss alllllllllllllll

Dear Sir,

I lost my NOKIA N86 mobile of 22000 Rs/- and my purse with 3000Rs/- ,original Driving License,original PAN Card and original Voter ID Card&ICICI bank credit card&debit card,SBI bank credit card &debit card near Madivala on 5th May 2010.I have given the complaint on the same date in Madivala police station.In my handset Mobile tracker is there,with that I find the thief number ([protected],belongs to Bangalore Airtel number) and submitted to the police on June 5th 2010.Still he did not find my handset and my purse he is saying everytime give me 3days time.Please help me.

Ravinder
+91-[protected]

I have lost my Nokia Handset Mobile Model No.7210 supernova d black IMEI No. [protected] on Friday 18th June' 2010 at 8.00AM. So please block the said handset mobile. and the same may be intimate to my address:
B.N. Mohapatra,
O/o- CDMO, Rayagada,
AT/Po/Dist - Rayagada-765001.
Orissa.
Mobile No.[protected].
E-mail ID: [protected]@yahoo.co.in.

Bijay Kumar Chaudhuri
16A, Lake View Road,
Kolkata – 700 029
Phone: +[protected]
Mobile: [protected]

June 17, 2010


Dear Sir

I had purchased a Nokia 5130c-2 Red mobile set, bearing IMEI : [protected] on 3rd April 2010. After about a month I found that the battery of the mobile was discharging within 24 hours. On complaining to the dealer the battery was changed but the problem of fast discharging of the battery within 24 hours persisted.

On taking the set to the NOKIA Care centre on 14th June 2010, the software of the set was said to be updated, thereby slightly improving the battery discharge though not to my full satisfaction. When the battery of my other old sets were discharging after 3 to 4 days, the repaired new one continued to discharge within 30 hours.

Since I am unable to find any solution to this, I presume the present set of your batteries in the market are of defective in nature.

In view of the above I request you take necessary steps to provide me a defective free battery.

With regards

Yours Truly

B. K. Chowdhury

I have purchased a nokia E71 on 26/10/2009.I really unsatisfied.The phone gets heated up while using.First time I have given it to nokia care.They kept it for 2days but no changes.I have requested my shopkeeper for replacement,he kept the phone for one month and assured me phone will exchange and new handset will be given.After one month he returned the handset as it is.I don't have time to run after the nokia people.Now one button of keypad stops working when I visited nokia care they told me it happened because I have dropped my phone into water which absolutely wrong.They told me it will not cover under warranty.I need to pay for repairing.The major problem the phone gets heat every time while talking and i am not able to bear heat.i am using my head set to use the phone.Please help as the handset is costly one.

dear sir,
i have lost my mobile set with following details. pl help to find the same.kindly block the phone and SIM

name:Rakesh saraf
Address: house no 52, T- ward,sainik colony , bairagarh, Bhopal (MP)
Phone model: N-73 M
Make:NOKIA
Last used No.: [protected]
E-mail for communication:[protected]@rediffmail.com / [protected]@rediffmail.com/[protected]@gmail.com
Missed date:13/06/10
IMEI No.:[protected].
- thanks

I bought Nokia 5130 in the month of April 10 from a very same day I found my cell having very poor battery back up... I visited to near by Nokia Customer care situated near dakbangla road patna...they said its happening due to old software n submitted my handset and asked me to come after 2 days at 1 PM.
When I visited to customer care I got to found all people passing lame excuses and asked me to come next day as the software is still not updated...I was very annoyed and asked for my phone immeadiatedly after that i got my cell phone informing the problem is resolved.
The hell happened with me the set was still in the same condition and battery back up is still very low. I than visited to other Nokia customer care situated in boring road patna, I cannnt describe the manner in which they replied with me informing to leave the phone with them for 15 days as they need to send the handest to company I got the intension of those people in customer care who is making fool to general public they really cannot resolve the problem of customer bt get it modified by such stupid statement of keeping the cell phone for more than 15 days...
AS I need the phone badly for my business purpose I cant left the cell phone fpor so long THe problem wid the handset is still continue.... I know I am a poor customer fooled by this branded Comapny like NOKIA.
The conclusion...
1) Never buy NOKIA cell phone becoz dey are big cheater n providing useless product even second hand product is better than the new one.

2)The customer care service is pathetic n useless.

3) Never go n buy any product from Mobile store becoz they cannot take the soul responsibilty f the product they sell better to buy frm vendors.

please take harsh steps against NOKIA n its so called customer care.
N never buy NOKIA 5130 as it has lots of problems.

I have purchased Nokia 6303i Classic about 1& 1/2 months back. The cell phone has a lot of technical faults. I have contacted the customer care 2 times but, they are unable to solve the faults. In fact, they don't have any solution to the problems. Being provided with a technically unsound cell phone I want to return the cell phone to the company and get back my hard earned money.

Thanking You,

Yours truly
Hemant Golani
[protected]

I purchase two mobiles from “The mobile store” sanman complex vastrapur, ahmedabad. The first one was 6303i about 3 weeks back and the second one 6700 slide yesterday only. I preferred mobile store just because of originality issue. However, today morning I experienced a very strange problem with 6303i. The home page “ON SCREEN” display has some sort of thin digital noisy strip at the base. It persisted in subsequent applications also, even after changing the theme. Because of that I am unable to visualize the options displayed at the very bottom of screen. The sales person Mr. Deepak emphasized that in case of any software or hardware related issue our engineer can come to your doorstep to solve the same. Also I never expected so frequent problem with nokia handset as I am using nokia since last 8 years. Please help me to get rid of this issue

Thanks

Regards

Dr. Satinder Singh
Deputy Manager- Vaccine Research
DST C&MB R&D II 3rd Floor
Cadila Pharmaceuticals Limited
Ahmedabad
[protected]

Dear Sir,

I bought a Nokia 7210 set from Registered dealer in Kolkata, but just after 1 year so, the problem occurred after 8 months so with display problem on that set, service center took the responsibility to repair and they did but after 6 months again that problem occurred and i went to service center they didn't take the set to repair and they refunded me and asked to repair with minimum cost of Rs.1600/- and as a middle class family belonged i repaired from a retail shop and its OK now, but now the lance and head set is damaged for what reason i don't know,,, i want to know why the nokia 7210 is demolishing the goodwill of Nokia and cheating with customer like this???????????

Regards,

Gopal Pathak

DEAR SIR,

I purchased a nokia e-71 handest, but after sometimes it create some problems
SEVERAL TIMES HANG while operating then i go to nokia service centre at hurdutt rai chamaria road in howrah. but they had not given me good response, infact i submitted my handset four times one of the job card no is[protected]/100521/34,
therefore, my humble request to you please provide me proper feedback, as such i used too nokia handset.
I shall be highly, obliged so take necessary steps as earlier as possible.
THANKING YOU!
YOUR'S FAITHFULLY
BHARAT JAIN
KOLKATA
[protected] AND [protected]
MY ID - [protected]@gmail.com