| Address: Amritsar, Punjab |
Dear Applicant,
Ref: - “NOKIA MOBILE” - Direct Recruitments offer.
It is our good pleasure to inform you that your Resume has
been selected for our new plant. The Company selected 48
candidates list for IT, Administration and Production
Departments, as well as Company offered you to join as an
Executive/Manager post in respective department. You are
selected according to your resume in which Project you have
worked on according to that you have been selected in Company.
The Company is dealing in IT and Electronics manufacturing
business in India The Company is recruiting the candidates for
new plant in Hyderabad,Bangalore,Pune,Mumbai,Calcutta,
Chennai,Noida,Chandigarh,....
Your Appointment Process will held at Company HR - office in
HYDERABAD – from 23 May 2010 Sunday.
You will be pleased to know that Company has advise you in the
selection panel that your Application can be progress to final
stage. You will come to Company HR office in HYDERABAD. Your offer
latter with Air Ticket will be send to you by courier before
date of interview. The Company can be offering you as salary
with benefits for this post 30,000/- to 3,00,000/- P.M. + (HRA
+ D.A + Conveyance and other Company benefits. The designation
and Job Location will be fixing by Company HRD. at time of
final process. You have to come with photo-copies of all
required documents.
REQUIRED DOCUMENTS BY THE COMPANY HRD.
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph
You have to deposit the (Cash) as an initial amount in favor
of Company HRD. Department. For Rs. 5,250/- through any [UNI
BANK OF INDIA] branch from your home city to Company Account
NO[protected] Name of NOKIA MOBILE INDIA LTD . This is
refundable interview security. Your offer latter with Air
tickets will be send to your Home Address by courier after
receiving the confirmation of interview security deposited in
UNI BANK OF INDIA. Company will pay all the expenditure to you
at the time of face-to-face meeting with you in Company. The
Job profile, salary offer, and date -time of interview will be
mention in your offer latter. Your offer latter will dispatch
very shortly after receiving your confirmation of cash
deposited in UNI BANK OF INDIA. We wish you the best of luck
for the subsequent and remaining stage.
The last date of security deposited in bank - 06/05/2010
You have to give the information after deposited the security
money in bank to Company – direct recruitment email ID:
"nokia.[protected]@nokia.com". Your Latter with supporting
documents will be dispatch same time by courier to your postal
address after recd. Your security deposited confirmation in
bank. The interview process and arrangement expenditure will
be pay by Company. Lodging, traveling and local conveyance
actual will be paid by Company as per bills. The candidate has
to deposit the initial refundable security as mentioned by
Company. If the candidate wants to come with his parents or
friends, the Company will arrange all facilities only for
female candidate.
NOKIA MOBILE India Ltd.
Industrial Area -2,Wntex Tower
sgtjun road,goven enclave
Hyderabad (Andhra Pradesh)INDIA.
Contact No [protected](HR)
Note:- Please take care of such things as someone is using your name and fraud with others. I dont know it happened with how many of them but i did paid the amount as i thought its a companys mail.
My email id is er.[protected]@gmail.com if you come to know of anything regarding it do mail me. But its really ver bad going on. I mean i was totally shochek as i am not that much well of and i really needed a job and that too with a good brand name so i thought its a good offer and i paid the amount...
Aug 13, 2020
Complaint marked as Resolved 
Nokia India — Defective mobile phone
Sub: R.C. Thukral, A-604, Navrattan CGHS, Plot No. 7-A Sector – 23 DwarkaNew Delhi – 110077 - Problem with mobilephone Model Nokia N79
Vs
Nokia Care Centre, Ujala Communication Pvt. Ltd. F-101/102, 1st Floor, Krishna Plaza, Plot No. 12, Sector-4, Dwarka, New Delhi - 110075 (Tel. No. 42730274, [protected])
Sir,
I purchased a Nokia Phone (Model N79- EMEI No. [protected] ) from HOTSPOT, Dwarka vide Bill No. 3131 dated 20/03/2010 for Rs. 13000/-.(Photocopy of Receipt Enclosed). Just after two days of purchase of my phone it hanged. I switched the phone off and again put it on, it started working. I continued with this process for quite some time, since it was not possible for me to visit Nokia Care Centre as my attendance with my wife who is on dialysis requires my presence with her all the twenty four hours. She is on CAPD (doing dialysis at residence four times a day – require one hour each time). One day the incoming calls stopped coming to me. I again did the same thing like switching it on and off. Since it was too much, the phone was new I went to HOTSPOT from where I purchased the phone. They directed me to Nokia Care Centre in Dwarka and also gave me main Nokia Care Centre Phone No.[protected] – Perhaps based at Bangalore). I approached Nokia Care Centre Dwarka and was told there is something wrong with Software. They did something and it was working (presumably the samething switch it on and off). The very next day my phone again hanged. They told me that I should used the GB Card (Memory Card) after scanning the same. I got the GB Card scanned for Rs. 100/- and inserted the same in the phone. The very next day my phone again hanged. I again visited them and I was directed that I should use my phone without GB Card (Memory Card) for few days. I did it accordingly, but the phone again hanged. They took my phone to be sent to main Nokia Workshop (Perhaps at Mathura Road). It came back from there almost after eight days. I collected the phone from Dwarka Nokia Care Centre after handing over the jobsheet. The next day the phone gave the same problem. I went back to Nokia Care Centre. They took my phone and told me it will be checked by them and used for some time. They further told me that I should not use wifi. Since I have paid money for the phone having wifi facility, I do not think it is reasonable to tell a customer that he should not use wifi, even when he has paid for this facility. However, with this process still there was no improvement. Even in front of the Nokia Care Representative, once my phone started working and then and there itself it again hanged. They again decided to send the same to their main workshop. It remained again in the main workshop for few days and then I collected it from the Nokia Care Centre. The GB Card, battery and back cover were removed by them and same were handed over to me before sending the phone to the main Workshop. On receipt of my phone, their representative inserted the GB Card (Memory Card) in the phone. Since the phone was collected in the evening they were about to close the office I came back to my residence and noted that the Contacts which were put as backup in the Memory Card cannot be restored. I immediately phoned Nokia Care Centre[protected] to solve my problem. As was being I directed, I started doing the same way. At one point they told me to Click at “RESTORE”. I could not find that word “RESTORE” in the phone. Ultimately they told me I can take it to Nokia Care Dwarka they will restore it for me since already earlier two times they have done this procedure when they collected my phone for repairing or sending onward to main workshop. They further told me that I should get my contacts retrieved through computer/laptop through PC Suit. They expect that any person purchasing their mobile should also have computer/laptop and should be an expert in this field, which is not possible for every customer. Anyhow I approached Nokia Care Centre, they checked my phone but could not find the word “RESTORE” and showed their inability to do anything. This problem developed after my phone came back from their main workshop second time. Previously this problem was not there. On my asking whether anything in the GB Card (Memory Care) can be retrieved or not, their reply was now nothing can be retrieved from the Memory card to phone (new problem). I asked the Nokia Care Centre to take back my phone and if they wish can send it back to their main Nokia Care Centre. Now they refused to accept my phone and they behaved very rudely and told me to “GET LOST”. I am a senior citizen and cannot expect such treatment from these people. As mentioned above, my wife is under dialysis and my presence with her all the time (24 hours) is necessary. I know as to how I was able to manage it and visit Nokia Care Centre again and again. This is the only my mode of communication with my children, family and other friends. Even whenever the phone had remained with Nokia Care Centre, I have always remained cut off from all my social contacts. The phone is new and started giving me problem from the very beginning, still I was able to accept it if is repaired and it works properly.
I kept Nokia Care also informed through E-mails.
It can be seen as to how much harassment I am facing. Now I am completely exhausted, hence I have no other option except to approach you for redressal my grievances.
In view of the above, I would request that either my Nokia Phone (same model or with any compatible model) can be exchanged or else amount of Rs. 13000/- which was the cost of the phone paid by me should be refunded. Now I do not want this phone to get it repaired since too much has been done with this phone. I do not know as to what will be in store in future with this phone. Perhaps I may get some more problems. Besides this, I would further like to claim compensation amounting to Rs. 50,000/- (Rupees fifty thousand) as litigation, harassment and other expenditure incurred by me.