Dear Sir/Madam,
I have recently on the 9th Mar, ’09, bought a brand new E71, Nokia mobile handset from a ‘Hot Spot’ authorized dealer in Delhi, with an appropriate bill. Right from the first day of purchase, the mobile set has been giving some or the other problems. Like the mobile switching to ‘Mute’ automatically, during both incoming & out-going calls. On account of which, the other person is unable to listen to my voice.
I am & have been, a loyal customer of Nokia for quite some time, this being my 3rd, Nokia handset in last 4 years. I am providing the necessary details of my E71 set & purchase particulars (below), for your reference & action.
DETAILS OF E71 HANDSET:
Type: RM-346
Model: E71-1
IMEI: [protected]
Code: 0566235
FCC ID: PYARM-346
IC: 661V-RM346
WLAN: [protected]FB2
CE0434
Bought from: M/s Classic Business Centre, Shop No:-, Plot No-5, H-Block Market, Sarita Vihar, New Delhi-110076
TIN No: [protected]
Invoice No:[protected]
Dated:[protected]
I am sure this is a Defective piece & need your help in replacement. Hope you want to help & retain a loyal customer...
Awaiting your revert eagerly..
Regards
Dilpreet Singh
B-275, Sarita Vihar, New Delhi
Mobile: [protected]
Email: [protected]@gmail.com
nokia/mobile1209 — bad service by nokia
i have given a 1209 mobile handset indead condition in nokiacare, after 4 to 5days on augest 12th they returned it to me without proper checking, the set was on but it is showing that in valid simagain i have given the mobile in nokiacare for repairon thatday 12th of augest again.on 29th of augest, that meens yesterday I had been to nokiacare to enquire about the status of the job sheet, they told me they did not rectified the problem eventhough they send to compenyto get repaird and said that they have to send to nokia company again to get repaird, .my job sheet no[protected]/090829/45. what nokia people done all these days, still how many days i have to wait to get my handset in good condition.i have fed up with thiskind of irresponsibilety towards their custmers from NOKIA.this is very very bad service by NOKIA .