Nokia India Complaints & Reviews

sir, i have problem with recieving filesfrom other phone...showing operation failed...also around 5MB in phone memory is missing...

phone automatically switches on andoff for several times. I gave that mobile for serviceing and they reinstalled the previous softwara nad gave it to me, then also it is in same problem. pleae try replace my set.

i am also having the same problem in just 10 days, i visited a nokia site, the solution given is to took the memory card away and apply factory settings, now apply zodiac theme, and put the memory card..

3110c nokia mobile total waste

Bought a Nokia 3110C 30 days back. It heats up while talking and it becomes unbearable to hear other person. Have given this phone for servicing twice in the last 30 days.battery is also changed. This has been the same case with couple of friends also who bought this phone after me. I hope Nokia India takes notice of this to save some credibility of theirs.

Cheers. Sriram

Yeah, Nokia 3110c has problems. while updating the music library it get switch off again & again. I am also facing this problem. I have formatted my memory card many times due to mthat problem. I have to say that Nokia haven't checks the quality tests in manufacturing it.

my nokia 3110c phone having the restart problem.i took this phone nokiacare for 6 times.my phone software upgrates to v06.02.but still there is problem.please replace my phone.my mobile no is [protected].please call me and tell me the response.

have taken cell of model 3110c on 10-Oct-2007, From Bangalore after taking this mobile I am getting lot of problems. When I try to use Bluetooth, Mp3 player, GPRS or any of the other application it suddenly hanged up(Display and Rebooting problem), I brought my mobile so many times to the service centre both in Malleswaram in Nokia Care of Bangalore, they were just formatting the software and again reloading software. Because of this I am loosing all my contacts and other data as well. Since I have purchased the phone at a very dear price
I expect full value for my money and ask you to replace the set at the earliest but always your service centre executives gave me mobile with out proper inspectionin.So i request you to look into this matter and do the needful and replace this with new mobile.
i hope soon i willl get your positive response
Thanking you,

Rajani babu R
Gundlapalli (Village)
Thumminda Palyam (post)
Chittoor (MD & DT)
AP - 517132

EMail Id: [protected]@rediffmail.com

phone automatically switches on andoff for several times.

i have taken mobile on Feb 2007.serial no.([protected])i am facing so many problem such as switch off, while using blue tooth, infrared, MP3, radio, net work is not catching properly while in city also, display is gone for 2 times, now it is duplicate..it is ready to die by some blue colour horizontal line.by this i cant see properly messages, contacts...software problem, so i gave to service they told to change the software...for display now they want death proof...i asked what is it they told while servicing if any thing comes wrong they are not responsible like that they told...panel is cut off...i changed the panel for more than 10-12 times...now i am fed up with this cell...when i am thinking of throwing 1 of my friend told about you...now i want to request that to return the full amount that time how much i paid or replace with new set of 3110c...m waiting for you...So i request you to look into this matter and do the needful and replace this with new mobile.
i hope soon i willl get your positive response

i have taken mobile on Feb 2007.serial no.([protected])i am facing so many problem such as switch off, while using blue tooth, infrared, MP3, radio, net work is not catching properly while in city also, display is gone for 2 times, now it is duplicate..it is ready to die by some blue colour horizontal line.by this i cant see properly messages, contacts...software problem, so i gave to service they told to change the software...for display now they want death proof...i asked what is it they told while servicing if any thing comes wrong they are not responsible like that they told...panel is cut off...i changed the panel for more than 10-12 times...now i am fed up with this cell...when i am thinking of throwing 1 of my friend told about you...now i want to request that to return the full amount that time how much i paid or replace with new set of 3110c...m waiting for you...So i request you to look into this matter and do the needful and replace this with new mobile.
i hope soon i willl get your positive respon

my nokia 3110c serial no changed to 123456... and the phone is switching off. please help me

i have faced all the problem describe above, , ...in the 3110c...
i want to replace by new one..how can i replace ? my mobile is under the warantty period.

Nokia 3110C — replace phone

i purchase nokia 3110c and paced some problem with emi no.-[protected].i went to nokia care after 1 week they give me another phone and said that that phone was demaged and this is replaced by company but was old and its gurantee expraired in 2009.and after it i am pacing lot of problem with it pls help me.
My replaced phone emi no- [protected] which is replaced by Shree Nath Telecom.Panipat and no other care now repaired it while it is on warranty till now.
Thank You,
Naveen Rohilla(+[protected]

my daughters phone nokia 6500c was given to airconnect next to forum mall koramangala. They told the minimum charge for identication of problem was 150Rs. Then we get a call after two days stating the it will cost us 1550 Rs to get the phone to work. The complain i logged was phone not charging. They charged the phone and i paid the bill. After making one call the battery was one cell down and when i recharged it refused to do so with the charger. Took it back to check and returned after 2 days and again the same result and this time they damaged the camera.
The end of story the phone is irrepairable today and i paid them 1671Rs. for the charger because they initially diagonised that was the problem.

Its all true. nokia sucks. they should be penalised. its their duty to mend it and fix the problem. Such a reputed company could bring out such a phone in market. its unimagineable. nokia go to hell.

The same problem happened to my mobile .....nokia manufactures are cheaters .......they must be punished....if they are unable to repair my mobile i"ll move to consumer court.....

the same problem happend to my mobile sooo iam not getting wat to do. they should be penalised

sir,
i am not saving gprs & mms settings.
when i save settings on phone screen write these lines auto (s70 you do not save settings).
am am not making own settings in phone gallery solve my problem please ?

My Mobile is swtching auto ON & OFF. It`s 5th time I am going to Nokia care in 7 months. I am Fedup of this peice 3110c. It`s an 3rd class pice.
At least it should be replased with other piece. I not then Its a total loss of 6, 000 Rs..
I will never bye nokia phones hence.

the complaint is true to 101%
i also own the same phone
it has the very same problems
why this nokia company is not repairing this or giving anither phone instead
my phone is not repaired yet
what should i do ?
its a big problem

my 3110c nokia mobile are not suport pc suit.please gave me the solution.

i have purchased 3110c mobile in oct'07. but i have a problem of not showing tower antenna in BSNL sim. what is the problem. please solve this?

I to am facing the same on/off problem .
Nokia is a cheater. Better to buy chinese phone rather than this
for 6000 bucks.Has any one succeded for compensation or replacement by complaining in consumer court.

my nokia 3110c is not supported memory card what would i do now?

request to all if you follow the problem then directly walk to consumer court and fill the application form.
This will teach a lesson to nokia company

help
help
help
??????????
fill the form in consumer form and load your complain...

when inserting memoricard it will restart.i am using 1GB mem.kingstan compeny

I am also one of the ill fated nokia 3110c customers.Its total waste .i request, any body taking any action against this problem,
to please also inform me abt the same.The NOKIA PEOPLE MUST BE TAUGHT A LESSON.So lets unite and take a combined effort against this pathetic treatment.

Nokia 3110C — waste customer support

I have purchased Nokia 3110c mobile, from the starting onwards there was a problem with the sound I hardly hear any sound even in pin drop silence environment, so I started listening to it with loudspeaker which was also most disturbing with very low voice.
I approached Nokia care at Ameerpet, Hyd to get it serviced, they opened the instrument for the check of the defect and said it is required to change the ringer (device) in it and it costs around 700 rupees (I still had warranty then). I din't get service then, and when returned home even the weak loudspeaker stopped working. This is the servicing quality with the Nokia care people.
The above said is nothing when compared to the one Iam going to say now.

After that I went to Nokia care at Secunderabad, they said they will replace the ringer (device) without any cost (as there was warranty period), I dint backup my contacts or any data that was in phone's memory because only the ringer has to be replaced. The next day they called me up and told that the phone is repaired and is ready for the delivery.
When I reached there to pick my phone, in addition to the earlier problem, another problem was raised, my mobile was not even getting power on, that was disgusting, I argued with them for the poor service, INSTEAD OF REPAIRING THE PROBLEMS, THEY ARE CREATING NEW PROBLEMS.
Then they said the phone has to be sent to the Nokia company to get it repaired and it takes 15 days, and they dint give me any alternative phone.
I got my mobile repaired after 25 days with the software change and all my personal data lost, mainly the contacts and some imp info.
I only know the importance of the loss of information, mainly the contacts.
ITS BEEN VERY DISGUSTING AND AWKWARD with the successful mobile company in India like Nokia company for its very poor customer support and service.
I advice Nokia to recruit proper technical people atleast if not the best.

Security Keyguard Missing

really nokia sucks...my phone is always restarting(3110)..atleast replace the handset..
it is relly dammmmmmmmmmmmmmmmm

Nokia 5300 — battery

i got my mobile 5 months back now the problem is my battrey get over heated while speaking with the phone for more than 05 min kindly suggest a solution in my email id at the earliest
my email id is [protected]@aol.com

I AM PURCHASED THE NOKIA MOBILE N73 MUSIC EDITION
I AM THINKS THAT NO OTHERS COMPANY BETTER FROM YOUR COMPANY
BUT I AM WRONG
BEACUSE OF I AM SUBMITTED MOBILE IN NOKA CARE IN THREE TIMES IN TIMES EMPLOY UPLOAD THE SOFTWARE OF PHONE AMD FINALLY THEY REPLACE MY MOBILE SET BUT SMAE PROBLEM IT
WHEN MY FATHER TAKING ANY ONE IN MOBILE THEN SOME TIME AUTO CUT WITH ANY REASON
AND SOME TIMES VOICE ARE NOT CLEATR
SO MY URGENT TO YOU REPLACE MY MOBILE WITH OTHER SET TO SATISFACTIONS
IF YOU DONOT DO ANYTHING THEN SELL THE MOBILE IN MARKET

I AM PURCHASED THE NOKIA MOBILE N73 MUSIC EDITION
I AM THINKS THAT NO OTHERS COMPANY BETTER FROM YOUR COMPANY
BUT I AM WRONG
BEACUSE OF I AM SUBMITTED MOBILE IN NOKA CARE IN THREE TIMES IN TIMES EMPLOY UPLOAD THE SOFTWARE OF PHONE AMD FINALLY THEY REPLACE MY MOBILE SET BUT SMAE PROBLEM IT
WHEN MY FATHER TAKING ANY ONE IN MOBILE THEN SOME TIME AUTO CUT WITH ANY REASON
AND SOME TIMES VOICE ARE NOT CLEATR
SO MY URGENT TO YOU REPLACE MY MOBILE WITH OTHER SET TO SATISFACTIONS
IF YOU DONOT DO ANYTHING THEN SELL THE MOBILE IN MARKET

Dear sir
I am to inform you that i purchased a N-73 nokia mobile less than one year before.it's infra red light is always switched on..i hav complained about it in nokia care thrice in 2months.Everytime they say they hav repaired it but the problem reoccurs after 30minutes to one hour.i want to my cell to b repaired permanently else i'll issue a legal costumer case.

Change my Nokia N73 Moblie Key Pad & Body

I have purchased a Nokia 6500s from a authorised dealer in lucknow after 4 months of the purchase, one big black spot have been started coming on the screen, when i have contacted the nokia care then they have told me that the liquid from the screen have been leaked out. But for your information neither the mobile have been dropped by me nor it was suffered any impact then how come the liquid leaked out from the screen, its a pure manufacturing defect or the spurious mobile have been sold to me.If company can prove it, i'll not ask for the claim part, otherwise i'm free to take the legal action against the dealer & the company too.

Regards,
Dheeraj gupta
[protected]

I have nokia 3110c set. sometimes simcard resistration failed & battery problem.

hello sir,
sir i own a NOKIA N70.one and half months ago i had problem in camera so went to the Nokia care Allahabad situated at Tashkand Marg.they simply format my cell and returned it back to me, as i checked the cell the problem was still there.I asked them to please do something but they said this problem can not be rectified.
Then after a week i went to the nokia care situated in civil lines allahabad.they kept my cell for a week and when they returned i saw that the problem was as it was.i again gave my cell to them on[protected] having jobsheet number as FD5/090710/161.sir more than 35 days has been passed i am without my mobile.they are looking very inactive.i dont know why are they taking so much time.sir if they dont have capability to rectify a cellphone so who have given them permission to own a nokia care and play wid people's trust over nokia.
Sir we go to NOKIA and NOKIA CARE for trust not for this bad service.sir if it is nokia care then what will be the difference between a small mobile repair and a big name NOKIACARE.
sir i am not the onlyone who is suffering from nokiacare civil lines's ill treatment there are many but they dont know where and how to complain.
Sir its my sincere request to you please do something so that i could get my cell phone back in good working condition and in time.

Nokia — Mobile not repaired yet after 1 month

I had given my Nokia E61i phone for repair of Display I was told I will receive it within a week its been a month now and status is same I am informed every week it will be done in one week I don't know what is the problem with theml.They think person here is and free calling them always and specially their manager Neha is quite arrogant and don't know how to talk to a customer.I am again told it will take 1 week WHERE THE HELL YOUR SPARE PARTS COME FROM. I WAS NOT EVEN GIVEN ANY SPARE PHONE FROM YOUR SIDE!! I

Nokia GSM handset Model 2630 — New set ig getting Hanged

i purchased a brand new NOKIA 2630 GSM mobile handset from Nokia Priority at Yamuna Nagar (Haryana) with IMEI no as [protected] on 22 Jan 2008. This set is not working satisfactorily. The operating system is getting Hanged (struck) in last operatoin and does not come out of it.. The battery has to be removed from the set to restart only. This problem was shown to local Nokia priority but there was no satisfacotry solution or reply from them. please help me

Sir,
Im AKASH AGARWAL from Hyderabad. I was facing some camera problem with my four months old nokia N73 music edition. The camera of the mobile did not work at times and the screen kept coming and going. I was facing this problem since a long time so I had submitted my handset at the nokia care at HCL Infinet Ltd ,G1/G2 Venkat plaza, 6-3-883/5, Panjagutta, Hyderabad. I got the handset back on the same day but soon after few days I found the problem still persisting so I again submitted my handset at the same nokia care on the 31/12/2007 and was given the delivery date of 07/01/08. On reaching the nokia care on the date of delivery I was told that my handset could not be repaired and will be swapped and was told to come on the 10/01/08 to collect the replaced handset. On reaching the nokia care on the promised date I was told that stock of the replacements has not yet come and was assured I will be given the replaced handset on 21/01/05. Getting tired by the false promises I tried filling a complain through nokia telephone helpline but was told that the job sheet no. given to me was not computerized and I must get the computerized no. from the same nokia care for filling a complain. On reaching the nokia care again I was not given the computerized job sheet no. but was promised in writing that I will receive my handset on 25/01/08. To my surprise I receive a call from the same nokia care on 24/01/08 saying that the stock still has not come and now I will receive my replaced handset on 31/01/08.sir I don’t have words to express my anger. You can very well understand my position right now. For the whole one month my handset is with nokia care and it is still with them. I never expected this kind of response from nokia. How many times do I visit nokia care leaving all my work? If even now nothing is done I will proceed to consumer court and will claim damages. Kindly take the due action and reply as soon as possible.

AKASH AGARWAL ([protected])sss
NOKIA N73music edition
IMEI No. [protected]
JOB SHEET No. 53261

Sir,
Im Kaushik sahu from Kolkata. I was facing some F.M problem with my four months old nokia 5200 phone. The F.M of the mobile have no output sound. I was facing this problem since a long time so I had submitted my handset at the nokia care at 26/2Hindustan Park,Near hindustan Park Fire Brigade,Gariahat, Kolkata-700029. I got the handset back on the same day but soon after few days I found the problem still persisting so I again submitted my handset at the same nokia care on the 1/01/2008and was given the delivery date of 20/01/08. On reaching the nokia care on the date of delivery I was told that my handset could not be repaired and will be swapped and was told to come on the 1/02/2008 to collect the replaced handset. On reaching the nokia care on the promised date I was told that stock of the replacements has not yet come and was assured I will be given the replaced handset on next wednes day.On reaching the nokia care on the date of delivery I was told that my handset not come so next delevery date is next sater day and its continious going wednes ay,Sater day till today 23/02/08.sir I don’t have words to express my anger. You can very well understand my position right now. For the whole one and half month my handset is with nokia care and it is still with them. I never expected this kind of response from nokia. How many times do I visit nokia care leaving all my work? Kindly take the due action and reply as soon as possible.

Kaushik Sahu ([protected])
NOKIA 5200 Music Phone
IMEI No. [protected]
JOB SHEET No.[protected]/080101/3

When i installed any games in my N73ME mobile, the sound is not working . even i enabled the sound of game ,it's not working . I totally disappointed.

Sir,
Im Thirumurugan from Chennai. I was facing some game problem with my Six months old nokia N73 music edition. The game sound of the mobile did not work . I was facing this problem since a time of buying . You can very well understand my position right now. I never expected this kind of problem from nokia.

Dear sir,

I have a serious grievance against one of the nokia care center in South Kolkata. I bought a nokia n72 mobile phone from Nokia priority. It was working fine, however after 6 months my mbile started getting hanged. I took it to the Nokia Care center at 26/2 Hindustan park, Gariahat, Kolkata- 29 (near fire brigade). The customer care agents told me they will repair it and will return it to me within 2 to 3 business days. My harassment started from that point of time. I had t go there 10 times to get it back and everytime they gave it back without repairing it. At last one day they told me that mobile cannot be repaired and they insisted me to take an old worn out mobile which I refused to take. They told that the phone is old. I demanded my original cell back to me. They funny part is that I was informed that it is no more in India and that they have transported it to Sinapore. However after lot of harassment and conversation they finally gave it back.

Then I moved to a different care center and to my utter astosishment they got it repaired just within 1 day and told me that it was just a problem with the software of the pone. I request you to take some steps against the nokia care center in hindusthan park, so that we are not misguided by some inefficient agents. Please do not spoil the reputation Nokia has earned.

I. Sengupta

Dear Sir,

I am submitting my mobile NOKIA N76 to nokia care Gariathat office on 09/08/08 JOB SHEET No. 10 for the problem of no display in front screen. I am very unsatisfied for their service, they are not giving any response of my phone call & they so many times give me the confirmation of delivery date of my mobile. But still I am waiting for my mobile,
Kindly take action against that care centre.

Yuors faithfully
ARUP DASGUPTA (033 [protected])
N76
IMEI NO. [protected]

I am the abovenamed, purchased a NOKIA N73 (basic) mobile phone just three days ago from a reputed departmental stores in the city of Abu Dhabi in the UAE. I bought this mobile with a lot of happiness and confident. But eversince I purchaed, it gives me a lot of disppointments! namely, when I have been on overseas calls the phone abruptly hang out and does not immediately switch on. It happened to me more than three times during that three days period. The secong thing being, when I was trying to take a photo, again the phone hags out and after that it never came back to it's original mode. The screen remains blue and nothing appears. Althouhg I am able to receive cxalls, no calls can be made and it is great dissappointment and I deeply regret why did I buy this phone.

Therefore, I shall be thankful enough to the authorities if any meaningful steps are taken to repleace this phone with immediate effect. The local agents are M/s. Emirates Computers L.L.C. in the UAE.

Your swift and favourable response will be highly appreciated.

Regards
Bernard.

i, ANUJ SINGH, WOULD LIKE TO BRING THIS TO YOUR NOTICE THAT THE NOKIA CARE NEAR HINDUSTAN PARK FIRE BRIGADE GARIAHAT LACKS THE BASIC RULE OF CUSTOMER SATISFACTION.I GAVE MY NOKIA N72 HANDSET (PURCHASED ON 7/7/2008) FOR SOME SOFTWARE DOWNLOADS TO THE ABOVE MENTIONED CENTER AND WAS ASKED TO COME THE VERY SAME DAY FOR DELIVERY. THERE SOME PERSON BY THE NAME OF RIZWAN TOLD ME THAT MY PHONE MEMORY WOULD BE COMPLETELY ERASED BECAUSE OF THE WORK. I AGREED TO THAT AS ALREADY TOOK MY BACKUP. ON REACHING THE NOKIA CARE CENTER AT THE MENTIONED TIEM I GOT BACK MY HANDSET.BUT TO MY UTTER ASTONISHMENT I FOUND THAT THE FACIAL OF MY HANSET WAS CHANGED WITHOUT MY PERMISSION. I GAVE IT BACK TO THEM FOR REINSTATING MY PREVIOUS FACIAL. THEN UPON RECEIVING IT I FOUND MY HANDSET NOT WORKING. WHEN I GAVE IT BACK TO THEM THEN AND THERE ONLY THEY KEPT ME WAITING FOR NEARLY AN HOUR AND THEN SAY THAT MY HANDSET IS DEAD AND NEEDS TO BE SENT TO THE HEADOFFICE IN KOLKATA AND THAT IT WOULD TAKE A MINIMUM OF 15 DAYS FOR REPAIRS.WHEN I PRESSURESIED THEM FOR A SPARE SET I WAS PROVIDED A NOKIA2650 WITH IMEI NO.[protected]. THE PHONE IS IN UTTER PATHETRIC CONDITION AND DOES NOT RECEIVE SINGALS INSIDE ROOMS.STILL I AGREED TO IT.WHAT MADE ME MORE ANGRY WAS THAT THE FIRST HANDED OVER ME MY HANDSET EVEN WITHOUT CHECKING IT AND THEN THEY ARGUE WITH EM THAT MY HANDSET WAS WORKING FINE TILL THAT MOMENT.BUT FTER I STUCK TO MY POINT THEY WERE COMPELLED TO AGREE THAT MY HANDSET WENT DEAD WHILE THE WORK WAS ON. AND WHEN I WENT TO THERE BRANCH ON 4/9/2008 TO VERIFY THE STATUS OF MY HANDSET THEY TELL ME THAT IT WOULD TAKE THEM ANOTHER WEEK. AND I AM PRETTY SURE THAT WHEN I RECIEVE MY HANDSET THERE IS GOING TO BE SOME DEFECTS IN MY SET WHICH WERE NOT THERE TILL THE TIME I DEPOSITED MY HANDSET WITH THEM.I M VERY MUCH DISSATISFIED WITH THEIR CUSTOMER HANDLING. AND WHENEVER I HAVE BEEN TO THEIR BRANCH I HAVE SEEN PEOPLE ARGUING WITH THEM ON THEIR JOB GUARANTEE, SERVIVE, COMMITMENT.I MYSELF HAVE WITNESS PEOPLE SAYING THAT THEY HAVE NOT RECEIVED THEIR HANDSETS EVEN AFTER 5 MONTHS FRONM THE EXPECTED DATE OF DELIVERY. EVEN THIER PROPREITOR Mr. ABHISHEK SEEMS LITTLE CONCERNED OVER THE PLIGHT OF THE CUSTOMERS. IT WOULD BE VERY THANKFUL OF YOU IF SOME ACTION IS TAKEN AGAINST THEM.

ANUJ SINGH
[protected]
HANDSET N72
IMEI NO. [protected]
DATE OF DEPOSIT 21/8/2008
TARGET DATE OF DELIVEY 22/8/2008

i, ANUJ SINGH, WOULD LIKE TO BRING THIS TO YOUR NOTICE THAT THE NOKIA CARE NEAR HINDUSTAN PARK FIRE BRIGADE GARIAHAT LACKS THE BASIC RULE OF CUSTOMER SATISFACTION.I GAVE MY NOKIA N72 HANDSET (PURCHASED ON 7/7/2008) FOR SOME SOFTWARE DOWNLOADS TO THE ABOVE MENTIONED CENTER AND WAS ASKED TO COME THE VERY SAME DAY FOR DELIVERY. THERE SOME PERSON BY THE NAME OF RIZWAN TOLD ME THAT MY PHONE MEMORY WOULD BE COMPLETELY ERASED BECAUSE OF THE WORK. I AGREED TO THAT AS ALREADY TOOK MY BACKUP. ON REACHING THE NOKIA CARE CENTER AT THE MENTIONED TIEM I GOT BACK MY HANDSET.BUT TO MY UTTER ASTONISHMENT I FOUND THAT THE FACIAL OF MY HANSET WAS CHANGED WITHOUT MY PERMISSION. I GAVE IT BACK TO THEM FOR REINSTATING MY PREVIOUS FACIAL. THEN UPON RECEIVING IT I FOUND MY HANDSET NOT WORKING. WHEN I GAVE IT BACK TO THEM THEN AND THERE ONLY THEY KEPT ME WAITING FOR NEARLY AN HOUR AND THEN SAY THAT MY HANDSET IS DEAD AND NEEDS TO BE SENT TO THE HEADOFFICE IN KOLKATA AND THAT IT WOULD TAKE A MINIMUM OF 15 DAYS FOR REPAIRS.WHEN I PRESSURESIED THEM FOR A SPARE SET I WAS PROVIDED A NOKIA2650 WITH IMEI NO.[protected]. THE PHONE IS IN UTTER PATHETRIC CONDITION AND DOES NOT RECEIVE SINGALS INSIDE ROOMS.STILL I AGREED TO IT.WHAT MADE ME MORE ANGRY WAS THAT THE FIRST HANDED OVER ME MY HANDSET EVEN WITHOUT CHECKING IT AND THEN THEY ARGUE WITH EM THAT MY HANDSET WAS WORKING FINE TILL THAT MOMENT.BUT FTER I STUCK TO MY POINT THEY WERE COMPELLED TO AGREE THAT MY HANDSET WENT DEAD WHILE THE WORK WAS ON. AND WHEN I WENT TO THERE BRANCH ON 4/9/2008 TO VERIFY THE STATUS OF MY HANDSET THEY TELL ME THAT IT WOULD TAKE THEM ANOTHER WEEK. AND I AM PRETTY SURE THAT WHEN I RECIEVE MY HANDSET THERE IS GOING TO BE SOME DEFECTS IN MY SET WHICH WERE NOT THERE TILL THE TIME I DEPOSITED MY HANDSET WITH THEM.I M VERY MUCH DISSATISFIED WITH THEIR CUSTOMER HANDLING. AND WHENEVER I HAVE BEEN TO THEIR BRANCH I HAVE SEEN PEOPLE ARGUING WITH THEM ON THEIR JOB GUARANTEE, SERVIVE, COMMITMENT.I MYSELF HAVE WITNESS PEOPLE SAYING THAT THEY HAVE NOT RECEIVED THEIR HANDSETS EVEN AFTER 5 MONTHS FRONM THE EXPECTED DATE OF DELIVERY. EVEN THIER PROPREITOR Mr. ABHISHEK SEEMS LITTLE CONCERNED OVER THE PLIGHT OF THE CUSTOMERS. IT WOULD BE VERY THANKFUL OF YOU IF SOME ACTION IS TAKEN AGAINST THEM.

ANUJ SINGH
[protected]
HANDSET N72
IMEI NO. [protected]
DATE OF DEPOSIT 21/8/2008
TARGET DATE OF DELIVEY 22/8/2008
JOB SHHET NO.[protected]/080821/7

Nokia Corporation


Dear Sir, 22.09.08




I have purchased the NOKIA N-72, from a authorized mobile dealer Shop (A.G. Marketing, Shibpur, Howrah on[protected]their Bill No: 32-0N-08-09). My handset I.M.E.I. No: is [protected]

The said phone, after using only 4 months developed problems like - Hang problem, Music File not working, Database Corruption etc.

I have taken the phone to your authorized Service center at Kolkata,

at M/s. Infotel Services, Infotel Services

26/2, Hindustan Park, Near Hindustan Park Fire Brigade, Gariahat, Kolkata – 700029 Kolkata (South)

Kolkata (South)

Phone: [protected] [protected]

Fax: [protected]

[protected]

E-mail: [protected]@nokiacareindia.com on 18.09.2008 and the above service center has issued a job sheet no:[protected]/080918/19 dated 18.09.08, time 11:44 A.M they have noted all the requisite problems in their job-sheet and also noted the IMEI no of my handset and given me time for delivery on 19.09.2008.

On 19.09.08, I have gone to the service center personally and enquired and they could not give delivery on that date. Thereafter, with repetitive telephone to your call center and the service center, no one gave me any firm date of delivery.

Ultimately, today (22.09.08), I have gone to the service center at 10:15 in the morning and presented the job sheet for delivery of the handset. They have produced me a different handset bearing No: I.M.E.I. [protected]. The set is much old and altogether discolored and wornout.

Promptly, I refused to take delivery of the same, but your people has told that the handset which I have submitted was not repairable and hence could be replaced by this old service handset. They also threatened that if I do not take delivery of the same, they will not be able to deliver me the original handset.
I have under compulsion taken delivery of the same and ask copies of the job sheet which they have refused to give. On persuasion, I got a Xerox copy of the job sheet and I have signed the sheet but with comments “subject to verification” and replacement of another set in place of my original one.

The said replaced set, is complete worthless set and full of the earlier vices (getting hang again and not working). Being frustrated, I have telephoned your customer care,[protected] and talked to your customer care executive “Ms. Krishna”, who has taken a note of it and advised me to again approach the service center for repair.

Now as a consumer I feel that:

1. There is no iota of doubt that you are completely negligent in service.

2. Your authorized service center befooling the customers without taking any repairing jobs.

3. That your service center has replaced my 4 month old set by another worn-out set and compelled me to accept the same which is purported to be an untrustworthy act beyond your authority and jurisdiction.

4. The above-replaced set is also not working. It is another deceitful act.

5. My valuable time is wasted for approach and repetitive approach to your service center.

6. I completely make you people responsible for all this harassment. I want to get back my original handset bearing original IMEI duly repaired or a new handset or refund back of money towards the cost of my hand set for Rs. 7625/-.

7. If I don’t get any reply within 3 days from today, I will be taking recourse to appropriate legal forum, which please note.



Anirban Chakrabarty

1/1, Carry Road

Chatterjeehat.

Howrah-711104

Mobile No: [protected]

URGENT
November 6, 2008
Chief Manager
Infotel Services
26/2 Hindustan Park, Near Hindustan
Park Fire Brigade
Gariahat
Kolkata 700 029
Email:[protected]@nokiacareindia.com
Dear Sir,

Sub: Request for intervention vis-à-vis unacceptably long delay in repair of
Nokia GSM Model 2630

Ref: Service Job Sheet No. of Infotel Services[protected]/081015/15 dtd. 15.10.08

Please note that while the target delivery date mentioned in the Service Job Sheet was 16.10.08 and which was subsequently amended to 27.10.08 after a couple of personal visits / follow ups, sustained follow ups and requests thereafter have drawn blank, making the exercise frustrating and humiliating.

There appears to be total lack of communication between Infotel Services and your Main Repair Shop.

Be that as it may, as a long time user of Nokia Sets I feel disenchanted and frustrated. Incidentally, the set is not even one year old.

May I expect some quick and positive development out of this cry of anguish?

Thanking you,

Yours truly,

MRS ANJU DAS
C/O [protected]@titagarh.biz
Contact NO:[protected]

Ref. Job Sheet No.[protected]/081015/15 dtd. 15.10.08 - Check Repair Status vide Web Page www.namscareonline.com/scripts/JobsheetStatus.aspx indicated on 10.11.08 that 'Your Handset is ready for collection". Even today on 13.11.08, Nokia Service Centre at Hindustan Park, Kolkata 700029 confirmed that the set continues to be defective. They are unable to give any possible date by which the set would ready for acual collection. Can you help? If not, let the set, which is not even one year old, be returned to me.

New set ig getting Hanged
i purchased a brand new NOKIA 2630 GSM mobile handset from Nokia Priority at Yamuna Nagar (Haryana) with IMEI no as [protected] on 22 Jan 2008. This set is not working satisfactorily. The operating system is getting Hanged (struck) in last operatoin and does not come out of it.. The battery has to be removed from the set to restart only. This problem was shown to local Nokia priority but there was no satisfacotry solution or reply from them. please help me


sir
i'm gaurav from ambala. s/w prob in ur h.set. agar software thik hai/naya hai to apke service provider(sim) ki prob hai aap apna sim change kigiye(kabhi-kabhi s.provider ki h.set ke sath configration nahi mitli). waiting ur reply.


thanxxxxxxxxxx

i m from nepal and facing problem regarding n73 music edition. my problem is with the display. not only me but most of my frens who got this mobile have same problem (about 10 o[censored]s). the problem is some dusty scratch at the center of display. the spot doesn't clear up even after cleaning. please anyone solve our problem.
Your response will be highly appreciated.
regards
dipesh

nokia3110c — keeps on restarting!!

pls help me, how to fix my nokia 3110c, it keeps on restarting

lee.[protected]@yahoo.com.ph

Nokia 3110C — automatically restart

Sir,
My nokia 3110c restarted when the memory card is used.

even my handset is having same problem
the set restarts 3 times when we switch on cell and ultimately switches off
even my sim card has also been damaged because this restart problem
now no one wants to take the responsibility of this problem
company says its due to cheap memory card
memory card seller says its handset problem
and sim card company says its a exceptional case
NOKIA SHOULD GIVE REPONSE TO THIS HANDSET PROBLEM AS SOON AS POSSIBLE

3110 — rebooting

the cell nokia 3110 reboots automatically.i gave it 2 the service centre and they said that it may be due to the memory card.i cahnged my memory card but it could not cure the problem.whenever i change my theme or update my musc library, it happens. please help me. i am not in the condition of buying new mobile.

n.b.:- at nokia service center, isaw many people having the same set and the same problem

i got the same problem on my nokia 3110c
can anyone tell me how to fix this up?
because everytime i insert my memory card my phone automatically restarts 4-5 times and it will switch off
i hope someone will help me thanks

f121c

don't get this phone. it kills memory cards

i got the same problem on my nokia 3110c
can anyone tell me how to fix this up?
because everytime i insert my memory card my phone automatically restarts 4-5 times and

Nokia 3110C — restaring automaticaly

i purchase nokia 3110c . after inserting the memory card (1GB) the handset is restaring again and again because of that i remove the memory card and than switch in handset again same thing is done so please give me a good sugeshion about the complaint .if any problem create than send me a comment on this

The same is with my cell...every once a month atleast if not more, i face this problem!

Those who still have this restarting problem on Nokia 3110c ... Im telling the solution again, step by step.
It ll work . you dont need to go 4 the firmware v5.05


I[censored]r phone restarted 3 or 4 times and switched off automatically. Try this
method
1] Remove the battery and Micro SD card
2] wait about 5 minutes
3] Then switch On the phone WITHOUT the memory card

Now ur phone working well without restarting

4] Then you must restore Factory settings frm the Settings Menu
[default security code:12345]
{i know most of people have done this thing, but remember u have 2 go
with the correct order.Unless it will not work.OK}

5] Now apply a theme. The theme's size should be below 100kb

6] Now ur phone working fine without the Micro SD

7] Then wait about 5 minutes and Switch of[censored]r phone

8] Remove the battery and insert the Micro SD
{Don t Format the memory card}

9] Switch On ur Nokia 3110c phone.
10] Now Keep ur free Phone memory space [Not the memory card's free space]
between 470kb - 499kb.

Now surely ur 3110c working fine about 5
months.During these time u can
1] Send/receive any file via bluetooth.
2] Enjoy Music, video, GPRS, Yahoo Go ...etc
3] Also u can Update music library anytime.
but remember below DONTs
1] Don t try to change themes.{u have to stick with a theme}
2] Charge ur phone in ON mode
3] Dont fully discharge the battery
4] Start charging ur phone when there is only a bar on Battery indicator
5] Dont erase calender notes

Make sure about above 5 Donts

Dont worry i[censored]r phone restarted once.{U know the problem is restarting several times
and automatically swiched off.}

After 4 or 5 month there is a possibility to occur the problem again.
if so Follow the above steps again.
Good luck

If there is an uncleared point, send me an email. I have tested these steps
on my 3110c and friends' 3110c s made by nokia having the fimware v 5.01

my nokia mobile 3110c is automaticall restarted please suggestion me veriy fast

My phone (nokia 3110c) is automatically restarted.

my arvind i have purchase my nokia 3110c on 1.4.2008 with 1gb memory card still now there is no problem regarding this
i think these problems r occured how a person handles our mobile regular fomatiing, or moblie drop into floor attaching with a virus infected mobile
now a days chinies mobile get a new boom through these type of mobile ur mobile geting injured or geting infected by virus through these type of mobile
so handle with care
note- donot fill ur memory card full nd pls as possible make free ur mobile memory free as much u have possible
thanks
Arvind Singh
Network Enginner
ACS

i am chirag i bought a 3110c on 2/3/07 and added a kingston 2gb and have no problem it should be a virus spread when adding files from conputer

I am having the problem of getting restarted automatically on my NOKIA 3110C. My memory card is 1GB. Can You suggest me to get recover from it.

I have the same problem with nokia 3110c.The restarting problem limits the uasge of storage capacity of memory cards( upto 300 MB).The phone will be restarted while i refresh the playlist of music player.The problems remains until i delete some folders in memory card, especially applications(themes, games etc.).
regards,
mohanan

I bought this Nokia 3110c mobile 26 October 2008. I had the same restarting problem. I made a complaint in the showroom and replaced with a new one. The new piece also had similar problem(restarting for 2 or 3 times and getting switched off automatically). So i checked the new mobile in the showroom with a different sim card. I didnt show any reactions like before(the restarting problem). Because my hutch sim card was bought 4 years back, it didnt suited i guess. Then i changed my sim card with the same number and inserted in the mobile. Surprisingly it is working properly without any problem now.

So better try changing the sim card.

i also facing the same problem!!! i get 3110c last year, starting use is ok, it work fine, but after few month, i found that the song in the memory card will crash... then i go n ask the shop which sell phone, they say my memory card got virus, they ask me reformat it, i scan it with just update anti virus, i cant find any virus, but i reformat it too. then i put in song, the same problem again, restart when i on it!!! it will work ok when without memory card, but what for 1 pay for RM500++ get a phone which can use memory card!!!????
it also can receive song that send to it via bucktooth, the song will crash!!! but for photo which small in size no problem la.
this few weeks, i try put 2 song in memory card per time, it work fine, but this few day, when i put song again (inside already got 30++ songs) the phone get crazy again!!! RESTART!!!
sometime i sending SMS it will restard too...

now i trying the method given by Madan Rout i hope it will work...

I bought nokia 3110c with 1gb micro-sd. People told me its drawbacks. So i used my friend's 3110c for a week. I found its faults but i was confident that i'll make over those faults. After a month of purchase i too had same restarting problems. I scanned my phone and i found no virus. Then i installed fileexplorer v3.0 alpha from wap.getjar.com . Then i found 2 viruses like autorun.inf, sxs.exe. Then i changed its properties and deleted the virus now look i'm using my 3110c with no prob. i've more than 200 mp3, 100themes, 50games, 75softwares and a movie.no problem yet. So enjoy. East or west nokia3110c is the best

Hai my friends.. Yesterday i have upgrade my 3110c versi 2B 07.[protected]. The problem restart n restart againt n0w n0t yet! Bring u'r phone 2 Nokia Care Centre Now, n Upgrade version, i guarante u'r phone n0t restart! Thankz.

nokia3110c — start wit restart

3110c restart with many times, when the memory card is REPLACED, ie.
is not support for youths govindha.

I am having the problem of getting restarted automatically on my NOKIA 3110C. My memory card is 1GB. Can You suggest me to get recover from it.

Nokia 3110C — automatically switched off after call end

i bought this mobile on 07/09/08.i got a problem that IT AUTOMATICALLY SWITCHED OFF AND RESTART AGAIN AFTER A CALL END. i take it to nokia care where it reparied 3 times, 1st time software update is done, 2nd time baterry is changed, 3rd time sended it to calcutta centre by the local nokia care. still the problem is unsolved. now i want to replace the mobile.
as nokia is a worldclass name, i hope i'll be gifted with a new one.
thanking U

verygood

I restored my factory settings...!! And I have more than 80 songs in my memory card all mp3's but my music player plays only 61 of them random. What should be d best soln 4 dis...? Help !!

i purchase nokia 3110c . after inserting the memory card (1GB) the handset is restaring again and again because of that i remove the memory card and than switch in handset again same thing is done so please give me a good sugeshion about the complaint .if any problem create than send me a comment on this

sir i forgot my password, my phone is automatic restarting.so i want to reset my phone so tell the company security code please...dinesh[protected]

hi this is shah

even my nokia3110c restarts wen i use t wid memory card... y s did?? wat shud i do?? som times even wid out memory cadr dis happens.. please respond...help me!!!

All of you people should go and join some grammar classes, man, the language you type in is atrocious. Didn't any one of you go to school, try to type in a professional manner and don't give out your name and phone numbers, no one's gonna help you out here. Please people THINK BEFORE you TYPE. And for gods sake please stop using SMS language like 'u' or 'Ur', this is not an SMS, its a FORUM!!!

am having the problem of getting restarted automatically on my NOKIA 3110C. My memory card is 2GB. Can You suggest me to get recover from it.

i have bought nokia 3110c mobile from a familiar mobile shop in coimbatore before 3 months.but nowadays the mobile is switching off and if we on the mobile it appears in white blank display and automatically the mobile switched off.i have given to service for than 3 times...i am not satisfied by this mobile.pls give me a suggestion.

Dear freinds i m also facing same problem with Nokia 3110c but i have found my self soloution, i also many times phone reset but its same restart, i have download phone software updationg on my pc then update my cell software old is 6.0 RM an after update its 7.0RM so now my phone is ok i hav 120 mp3 songs and java games too many more video also i think u too try to update u r phone software.
thanks
i[censored] have more about it pls mail.

nokia3110c — sound system

I purchased my mobile on 16-august-2007, version 04.91(3110c). it has sound problem, some what missing the clarity and resound in this mobile, voice also not audioble to others and me, day by day it's the problem is rising.what can i do to solve the problem.

my mobile number 3110c.. day to day sound system is fully decreasing, i cant hearing other voice and it is very disturbing very much. what can i do for this.

i have also the problem of mobile restart when memory card is also attach & when memord card is not in mobile then it is properly work..

delay to repairing

this is bad device .
i think that nokia should take back it. and replace with new one.

All the user of nokia 3110c those who are facing the problem of AUTOMATICALY RESTART, I've a solution for u.
I also have a nolia 3110c and even my handset is having same problem
the set restarts 3 times when we switch on cell and ultimately switches off. Later i came to knw, the couse of this problem is virus. A cell phone virus is quite like computer virus.
Once u resieved the virus infacted dat through bluetooth or downloading, it start looking for other bluetoote phones to infect.
To solve this problem you have to update your phone software with new one. To update nokia 3110c phone software you need to have nokia pc suit instale in your computer. you can get it free from nokia web site (www.nokia.co.in). Details are given on the website on how to update your phone software.
After I updated my phone software with new version v07.01, I have no more problem. To know your current version of software press *#0000# and you will get it.

For any other help u can email me (ck.[protected]@yahoo.com). I'll be happy to help any one.

Tips to protect your phone :

- Enable bluetooth only when u need it.
- Don't accept an unkown file.
- Avoid unscnned materials like games, ring tones etc.
- scanned your moblile/memory card time to time
- most imprtant try to avoid receving and sending data via bluetooth.

nokia 3110 classic, iam angree automatic restart nokia 3110 classic

hai friends. i had bought nokia3110c .speaker mumuring is problem.nice nokia3110c

nokia3110c — Getting Restarted

Dear Sir,

I Bought New Nokia 3110c But When i open the memory card it getting restarted...kindly give solution for this...

auto restart when switch on phone.

i have lost my security code for nokia 3110 c how can i restore it

Any1 having problem of restart in nokia 3110c.? I have one working trick for that. U dont do anything. U need to do just:
1)keep ur phone memory 300kb-700kb not more than that.
2)while applying theme keep that theme in phone memory.
2)so after applying theme phone memory should free in between 300kb-700kb only.
So follow this steps it will 100% work

in my nokia 3110c phone musicplayer cn't upgrde music from card...pls...help (Nokia 3110c V 07.21)

my nokia 3110c have some problem... some save messages cannot delete and then set power OFF then music plyer cannot upgrade music files. player trying to upgrade but not complete plss help

AFTER EVERY 2-3 MINUTES MY NOKIA 3110C RESTARTS.
I HAVE KINGSTON 1 GB MEMORY CARD.
WHAT'S THE PROBLEM?MEMORY CARD OR SIM CARD?PLEASE REPLY.IT'S URGENT.
TRISHA

Hai my cell was getting restart, but i tried to re install the softwrare but now it is not opening apllications?



Give me the easiest way to repair my handset

nokia3110c — DISPLAY WAS BROKEN WHILE CHARGING AT VERY SAME DAY OF PURCHASING

DEAR SIR, I PURCHASED A NEW NOKIA 3110C ON 23RD MAY 2009 AND THE DISPLAY WAS BROKEN AT THE TIME OF CHARGING AT THE VERY SAME DAY. YOUR REPRESENTATIVE SITTING AT SAGARPUR DELHI STORE IS NOT READY TO REPLACE IT. PLEASY TAKE THIS MATTER INTO CONSIDERATION, BECAUSE THE WAY OF TALKING UR EXEC. IS NOT GOOD

3110c nokiya mobile memorycarde inserte automedigly restarte all soulison triyeng but no effact

my nokia 3110c frequent restart?

Nokia 3110c mobile phone — Timer Display While calling

In Nokia 3110c, no facility finding for Timer while doing outgoing calls. Timer Display While doing outgoing calls is present even in Lower Versions of Nokia, so that can Manage out going call economically.

Whether the facility is available or not in Nokia 3110c, If it is How to set

Just update your phone with latest firmware.
Right now the latest is V07.21..
No need to send for service or etc..
What you need is a working computer, Nokia PC Suite, Nokia Updater and internet access..
That's it... No more restart problem or whatsover..

Nokia 3110 Classic — Phone reboots often

Replacement of Nokia 3110c set Color Black. Serial no.[protected]
To
The Senior Manager (Customer Care)

Sir,
I have taken cell of model 3110c on Dec-2008, From univercell salem (TN) after taking this mobile I am getting lot of problems. When I try to use Bluetooth, Mp3 player, GPRS or any of the other application it suddenly hanged up(Display and Rebooting problem), I brought my mobile so many times to the service centre in Nokia Care of salem T.N, they were just formatting the software and again reloading software.done 4 times Because of this I am loosing all my contacts and other data as well. Since I have purchased the phone at a very dear price
I expect full value for my money and ask you to replace the set at the earliest but always your service centre executives gave me mobile with out proper inspectionin.So i request you to look into this matter and do the needful and replace this with new mobile.
i hope soon i willl get your positive response
Thanking you,

regards
Gautham
salem

my phone's complaint is network problem on this battery has no charge ples solve it

i want a software for hanging

i have a nokia 3110c mobile with bsnl prepaid(westbengal) connection.my ph didn't working gprs, its gprs setting problem.so plz send me proper gprs setting.my mob no-[protected]

3110 restarting while inserting memory Card

even my nokia3110c restarts wen i use t wid memory card... y s did?? wat shud i do?? som times even wid out memory cadr dis happens.. please respond...help me!!!

How can i formate nokia 3110's phone memory

respected sir,

i have taken a nokia 3110c hand set 3months ago, now my music player is not workin, i spoke with your otheraise retailer and told me that he is not responcible for solving this problem.after that i went to nokia care and they told me i have to give the hand set for five days then they can solve,
is this their customer service?so please let me know what to do now ? i will request every one plese dont take nokia phone because they are really bad.

thanks,

partha

Hai
I have a problem in time o[censored]pdating music library in nokia 3110c
may i know the solution for this.
if any one know the process to solve the problem .pls send through email
Thanking u

3110 c i make by pass but restart

I have so much problem for outgoing call...There is no see in summary of outgoing calling...which time i have been calling to any other person...After calling it has shown summary at call.But i want to know that, when i will calling to other person ...i will see, which time i will called...pls provide the solution in this case...Nokia 3110c...

dear all,

i was facing the same problem 6 months ago. but now my phone is working f9.

let me tell u one thing...this problem is either due to a virus attack or due to software problem.

in the first case get ur card scanned and if problem persists visit nokia care and get ur software updated i hope it will work.

I can fix this friends
just type *#0000#
and see which version
phone is .
it will look like this
nokia 3110c
V xxxxx.[protected]> version
date
Rmxxxx
(C) nokia.
i[censored] r using 05 version upgrade to 07 up grade is available in nokia site
or send me email i will send update link.
By up grading u r phone software u can fix this problem
100% working tested on my phone.

i have updated my music player but after updating it is teeling no music files found in nokia 3110c

MY MOBILE WAS PROBLEM AND CALCULATRE IS NOTACCEPTIN MY MOBILE

i'm having 1 GB micro sd memory card for my mobile nokia 3110c ... and it is password protected ... bit actually i have forgotton the password ... i have tried also by connecting the data cable but in nokia pc suite its showing that there is no memory card ..., i had also tried thru card reader's but its not opening ./... is there any solution to unlock this card data lose in doesn't matter... plz help me out

When i change theme then i have found yahoo go and calculator missing from the list what is the behind it tell me??????

timer display for nokia 3110c while calling. in lower version of nokia like 1600 model do had this facility but this model(3110c) dont have, so what can be the solution.
please suggest, it is required badly.

please

security code of the mobile is not working.. please help me how to reset the security code of the mobile.. contact no. is [protected]

i forgot my security code for nokia3110c my sim is airtel prepaid its asking security code for placing another sim

Dear. Sir

Iam using in Nokia 3110c phone, and current software 6. ...

My phone update to Now Current software details 07.21.
And my problem is what change in new update software pls help


vinu
Kannur

I have nokia 3110c. Automatically it restarts often. I don't know the reason why it is happenig? I changed memory card, did service. But till now the problem is not come to an end. Then another problem is in the configuration settings i have no account. but it always shows that"ACCOUNT FULL.CANNOT ADDNEW ACCOUNT"..So i cannot do the browsing in my mobile. If anyone know the reason please inform me...


By
ABDHUL KAFOOR.S
Thiruvarur district,
thiruthuraipoondi-614713

Sir, i also have the similar problem of restarting with my 3110 c mobile. I have one another problem too. I have sent a text message to one of my friend and due to network problem, sending failed. The symbol with an arrow upwards is shown on the main screen always. When i try to delete that message from outbox, shows the message "Deleting interrupted ". Also when i open the same message, the default centre button is appearing as reply instead of retry. When i delete all the messages except this message, all of them will get deleted. When all other messaging folders are empty, if we look at the phone memory status, it shows inbox as 250.0 kb with no message in inbox...? What should i do sir to fix it up? Please help me with your valuable reply...
Thanking you,

Rokr

[protected]@rediff.com

i hv a complaint... my music player keeps on updating again n again... and it doesnt start...
also.. my msgs get erased frequently... plz help me out.

memory card is not formated operation failure

restart automatic and switch off of click photo.

i have a nokia 3110c hand sets sir againly destroyed neareast nokia care hs begusarai bihar no response in this matter

I can't play 3gp movies in my nokia 3110classic phone

nokia3110c RESTART isbott no

Nokia 3110C — Handset not returning since 25 jan

Dear sir,
I have submitted my nokia handset model no 3110c on 25 jan 2010 to Nirmal
enterpises LIA complex 2nd floor P.P compound Ranchi-1,Jharkhand(contact no:[protected]),Email:[protected]@nokiacareindia.com

they told me ,u can receive your handset within 15 days but it is 50days passed and they are not returning my handset.
whenever I contact to service center they make excuses and delay..
So, I request u,sir ,please take necessary action

thank you


your faihfully
shadab anjum
job sheet no :[protected]/100125/5

Keep ur default memory available to 250-350 kb n then Insert ur memory card...The restarting probs will b over.. Try it out.. I have done so

my mobil is 3110c nokia, now its switch off. when i am trying to switch on its show light, switching on after that again its switch off. please help me

Sometimes my display goes totally blank(white colour) and later i need 2 restart.Sometimes after switching it on d problem still contiues.I hope you understood my problem n help me with it...

in my nokia 3110c mobile music plyer cant working when i start music player it showa music cant find ... any solutions for this problems and now i am using kd player for my mobile its working good...

my nokia 3110c is not switching on properly it auto matically switching off within 2-3 second yesterday i had download some wallpapers from internet it might be due to virus so what i should do

Dir sir

This is from kuppam in Andra pradesh my problem is my mobile 3110c automatically restore please tell me the solution this is my number [protected] and [protected]

LOSED THE MOBILE

PLZ PROVIDE AS FOR INFOMATION NOKIA MOBILE MODULE NOKIA 525, IMEI NO.[protected] LOCKED(BLOCKED) THE MOBILE PHONE

LOSS OF MOBILE TELEPLHONE

Nokia C5 mobile, device # [protected] has been lost since last 5 days and I want lock this number without anybody's use

Software not support

I purchase Nokia lumia window phone 7 in few months back. It is not support Hindi language and wechat live software properly. Mostly utility softwares are not supported by this set.

nokia/3110 c — lcd crack

i am puting my cell on charging after 15 minuts i saw the screen of the cell has been breked

dear customer care executive,

i lost my mobile before 4 days from thane city.i want to trace or block my mobile as early as possible.is there any facility to do this?

please guide for the same.

Regards,

Nilesh

sir,

i dont agree with u all.i am also a customer of nokia.i dont have any problem with my mobile n70.more over i had received a new handset from care centre with in 15 days.

I also submitted my mobile N 72 in nokia care on 20 january 2008 and they promised that they will give back it to me within 15 or 20 days. IT HAD A DISPLAY PROBLEM. I dont know what they are doing. In 2007 also i submitted it and they took 1.5 month to repair it, and it was a minor problem in it. Nokia management should listen to the problems and grievances of the customers. Sorry to say but NOKIA serivces are worst & careless...... seriously!!!!!!!!! They dont care about their brand.

To
Nokia Care Management

This is regarding a comlaint on behalf of EMEI No. [protected], Job sheet #[protected]/080304/31
The Phone (Nokia 3110c) was submitted to Sheetla Wll Services centre (Gurgaon) on the 04th of March for repair of FM Audio (Target Delivery Date: 04 th March..)
On the 08th of March, the executives over there told me that My phone has been sent to the Nokia Office and I'll get a replacement.....
I kept my cool.. 03 days later, they repeat the same thing and say " we have no updates"
This is very pathetic on Nokia's Behalf...
Kindly update me asap..

Thanks,
Abhishek

i want to go on for a nokia care in delhi?i would like to get conected with nokia group. can u pls help me with it that how can i get it?

To: Chief Executive Complaints
Nokia Group Finland

Subject: Complaint Regarding Nokia Set Model 2626

1. Let me bring into your kind notice that I am holding a very important post in Pakistan. My position warrants vast scale exchange of thoughts and decision making communications both with inland and overseas business icons. Exchange of frequent decisions and inquiries invariably have substantial impact on revenue generation.

2. It pains me to inform that I have recently purchased a mobile set Model: 2626, Type RM-291, Code 0544681, IMEI 356264/01/376037/8 which failed functioning within 10 days. Unhesitatingly I would say that I am a die hard user of Nokia sets and so is my entire staff numbering 450 who are using Nokia sets ever since its introduction in Pakistan. But suffice to say that malfunctioning of above mentioned set within a short span of time has not only tarnished the brand image but also spoiled the well earned reputation and credibility of NOKIA. Kindly send some representative to my office to whom I can present this set with thanks.

FROM:
Brigadier ® Ghulam Akbar Khan Niazi
Sitara-e-Imtiaz (Military)
Pride of Performance (Twice)
Member of Management (Pakistan)
Director Ports, Shipping & Terminals
Camp Office Niaz Baig Lahore
Telephone No:[protected]
Cell Number:[protected]
Fax:[protected]
E-mail: [protected]@hotmail.com
4 May 2008

To:Chief Executive Complaints
Nokia Group Finland

Subject: Complaint Regarding Nokia Set Model 2626

1. Let me bring into your kind notice that I am holding a very important post in Pakistan. My position warrants vast scale exchange of thoughts and decision making communications both with inland and overseas business icons. Exchange of frequent decisions and inquiries invariably have substantial impact on revenue generation.

2. It pains me to inform that I have recently purchased a mobile set Model: 2626, Type RM-291, Code 0544681, IMEI 356264/01/376037/8 which failed functioning within 10 days. Unhesitatingly I would say that I am a die hard user of Nokia sets and so is my entire staff numbering 450 who are using Nokia sets ever since its introduction in Pakistan. But suffice to say that malfunctioning of above mentioned set within a short span of time has not only tarnished the brand image but also spoiled the well earned reputation and credibility of NOKIA. Kindly send some representative to my office to whom I can present this set with thanks.

FROM:
Brigadier ® Ghulam Akbar Khan Niazi
Sitara-e-Imtiaz (Military)
Pride of Performance (Twice)
Member of Management (Pakistan)
Director Ports, Shipping & Terminals
Camp Office Niaz Baig Lahore
Telephone No:[protected]
Cell Number:[protected]
Fax:[protected]
E-mail: [protected]@hotmail.com

to
the care manager
i had bought a n73 two months ago. and being not able to use the set for even half a month also bcoz it is in nokia care only and this was the fouth time i have submitted my handset for the same problem and they are not taking care of this.
and in this way you are spoiling your own reputation in the market. hope you are going to take action as soon as possible.

Nokia — Faulty Mobile Phone - Nokia-N70M

I have bought Nokia N70-M ( IMEI No. [protected] ) on 14/07/2007from M/s. Tulsi Electronics, 352 Bankey Lal Market, Main Chowk, Badarpur, Opp. Red Light, New Delhi-110044 and facing problems in my set since Feb' 2008

Main Problems are : Auto Reboot, Auto Re-start, Switch off, No outgoing Audio, Display Blank, Automatically Dialing,
Battery Backup Low, Phone Heat up while charging etc.

I have sent my hand set several times to Nokia care Center - HCL, A-78, Sector-2, Noida, U.P.-201301, India
vide Job Sheet No.:-

[protected] dated 04/03/2008
[protected] dated 07/03/2008
[protected] dated 28/03/2008
[protected] dated 14/05/2008
[protected] dated 23/05/2008
and my Mobile phone is still lying in HCL service center since 23/05/2008

I have sent email to HCl regarding this issue and received below reply from HCL on 27/05/2008 :-

Quote :

Dear Sir

Thanks for writing to HCL Nokia Care.

During technical verifications found that its beyond repairs, hence its pending for the replacement. We shall be arrange the same on priority basis and update you accordingly.

Regards
Jyoti Mohindru

After receiving this email I have contacted daily to HCL but they are not able to provide me Mobile phone.

Sir, My phone are lying with Nokia care since march and I am unable to use my phone. Each and every time Mr. Nishu, Told me that this phone is not repairable and it will be changed but my phone is neither repaired nor changed till date.

I am unable to understand, what's the use of having mobile phone which is regularly lying in service center.

You are requested to kindly look into the matter seriously and take proper action against this type of service provider and manufacturer who are unable to fulfil the commitment to their customer.

Hope you will understand my problems.

With regards
Babu Nand Singh

I submitted my nokia 1325 cdma phone at Micro services, E-3, Lower Ground Floor, Kalkaji, New Delhi on April 07, 2008 for a screen visibility problem & network issue (job sheet no.[protected]/080407/9). The phone was submitted by Mr. Anup.
The phone was returned to me on 19/05/08 after multiple visits. But, as usual with the same problem persisting. The estimated time given now was 27/05/08 at the max.
Yesterday, June 2nd, when I visited the place, the engineer came out with some vague excuses and stupid answers of customer's faulty sim card. When I showed the same sim working in the different phone but same model, the phone was again taken back from me neither promising me that wud dat be replaced or assuring me that the handset would be given to me in order, extending the delivery time till 05/06/08. The set was bought hardly 5 months back, out of which 3+ months its troubling. Moreover, Nokia Care doing nothing about it.
I request you to take a promt action. I have been your customer since last 7 years and I really dont want to loose long time faith due to these silly issues.
Hope for a quick action.

Thanks & Regards
Varun Kumar
[protected]

I purchased Nokia mobile (Model No3110) on 27th april 2008. It has a warranty for one year.
invoice no WB/01404/00001/4614
the mobilestor kolar road, bhopal

Report. My jobsheet number is[protected]/080506/45(06th-may'08), then 2 job sheet no[protected]/080520/2(20st-may-'08) given by Nokia

care.

Now I am fully dissatisfy with the services and need to get my Phone Replaced, or my

amount with the suitable interest rate and compensation, else I will file a complaint with

the Consumer Court under the Consumer Protection Act of 1986.

I seek compensation for the mental agony caused due to his deficiency in services

and inconvenience faced due to no availability of my Phone for almost one month.

sandesh jain
C-728, shahpura Bhopal
E-mail:[protected]@yahoo.com
Alt. Ph. +[protected] [protected]

To
Nokia Care Management


This is regarding a comlaint on behalf of EMEI No. [protected], Job sheet #[protected]/080616/35
The Phone (Nokia N72) was submitted to Umesh Wll P.S Electronic Services centre (Nagpur) on the 16 of June for repair of Camera Flash Not Open and balacnce automaticarly deleted (Target Delivery Date: 16 July.)
On the 16th of July, the executives over there told me that My phone has been sent to the Nokia Office and I'll get a replacement...
I kept my cool.. 03 days later, they repeat the same thing and say " we have no updates"
This is very pathetic on Nokia's Behalf...
Kindly update me asap..
please do the needful

Thanks,
Sachin

To,
Sir nokia care executive,

i purchse nokia 3110c 4 months before .
i very well enjoy the handset but after some days, it will restart automatically. ok no matter it restrat and work well .
But now i playing music on my set and after some time what to see that no keys on key pad works, i switch off and switch on but no result only power switch button works . i reached nearest nokia care centre in amravati, names just mobile and make job sheet no.[protected]/080806/05.

please take view on this .

To
nokia care management,

Hi,
I have nokia 5300. I faced too much problem with this phone from date of purchas.

To,
Sir nokia care executive,
This is regarding a comlaint on behalf of Job sheet[protected]/080804/19
EMEI no. [protected] (4th-Aug-'08) given to Azure Services (NOkia Care ) Ahmedabad.
But there is no Status Give me till date
Hope for a quick action.
thanks & Rgds.
Nirmal Mistry
[protected]

To
Nokia Care Management


Submitted my mobile phone model Nokia N 72 for service in warranty to Nokia Care point Care point green park Delhi
Job sheet No- [protected] date 29july2008 problem is powered dose not switch on,
nokia care return to me new phone in 11aug2008 but after check my mobile I am faceing new problem in my handset, its not be a battery charge than I am submit my mobile again and my job sheet no is [protected] and nokia care return to my handset after 10 day and I am check my handset in front of nokiacare engineer mr.sandeep, devinder, and I am shocked after 10day my problem still. Sandeep and devinder submit my mobile again and provide me a new job sheet no 80814 date 01 Sep 2008(this job sheet no is small because some technical reason nokia care server down.
Nokia management should listen to the problems and grievances of the customers. Sorry to say but NOKIA services are worst & careless... seriously!!! They dont care about their brand.





Regards
Unfornatunaly a Nokia Customer,
Gaurav Sharma
[protected]@gmail.com
Mob [protected], [protected]

To
Nokia Care Management


I have a problem in my nokia N72 mobile that it is not switched on, so I
Submitted my mobile phone for service, which was in warranty, to Care point green park Delhi. Job sheet No – [protected] on 29 July 2008.
On date 11 Aug 2008 nokia care return me new phone in replace of previous one. but after checked my mobile I came to know that there is new problem in my handset, its not charging now So I have submitted my mobile again and my job sheet no is [protected] and nokia care return to my handset after 15 day and said it is working fine but when I checked my handset in front of nokiacare engineer mr.sandeep, narender, and I was shocked that my problem still same. Sandeep and narender submit my mobile again and provide me a new job sheet no 80814 date 01 Sep 2008(this job sheet no is small because some technical reason nokia care server down. after few day when I visit again, they gave me job sheet no-[protected].
Nokia management should listen to the problems and grievances of the customers. Sorry to say but NOKIA services are worst & careless... seriously!!! They don’t care about their brand.
please reply plssssssssssssssssssssssssssssssssssssss help me





Regards
Unfornatunaly a Nokia Customer,
Gaurav Sharma
[protected]@gmail.com
Mob [protected]

there is no nokia service centre list in its website hardly i got the address of nokia centre & went there. & my mobile was in warranty period there is a mic problem in my nokia 5310 xpress music their engineer told me that they will take service chrges for it although it is in warranty period they blame me that my mobile had fell down. After that i agree to pay, but they could not solve the problem show my mobile to them

my handset is n70 type : rm-84
fccid: qfxrm_84
ic: 661z_rm84
356294/01/440185/4
code: 0539276
c e 0434

Hi

I am Amar. I bought Nokia 5610 express music in dec. and in ten months my mobile was in Nokia care for more than 2 months. its so frustrating.The service provided by nokia is hopeless. I had given my mobile( it was not charging) on August 16th and till today i didnt get my set back. I had given my mobile in Nokia care BTM layout. Evrytime i go to nokia care people say some stories and ask me to come after some days and it keeps repeating.I am so frustrated that i am planning to file a complaint in Consumer court against Nokia care.First time i was given Mobile target delivery date as 30th august, 2008. when i went on that day i was told to come after 2 days. When again i went they gave my mobile back, same way as i had given them( without rectifying the problem-So disgusting, Is it kind of joke going on). Finally they gave me another day after shouting on 14th september. And till today daily i am going, but same old response.I am fed up of this.I think by the time i get my mobile back, my warranty will be over
I am mentioning my Job sheets details

Job sheet No:[protected]/080816/27
Model no: 5610

Nokia care BTM layout people say my mobile is in nokia head quaters and it cant be repaired. They are telling they will give me some other set, but not the new one. I want to know the procedure, if my mobile cant be repaired.Why should i accept some other mobile( other than new one). I want response from support team. I want my mobile back in proper condition within 1 0r 2 days or else i might be forced to take some serious legal action against nokia care.

With Regards
Amar
[protected]

Nokia 2626 — no delivery at time

Today i went in to collect my handset after the one month time duration they have promised within which my handset would be ready.but today they give my phone in different colour then i refused to take it.
then they told me it will take 1 or 2 weeks.
now what can i do .this is the fault of company.
myimei no is -[protected] and product code is -0552116

Nokia — Problem in mic,in Headset,on service execu.

I purchased nokia 5300 in May this year. but there is no satisfying sound in mic From last month.When I gived to Service Centre for this problem they take 24 days to solve but my problem is not solved.
While giving my handset, excu. take battery also. But does not write on Jobsheet, So my battery is losed.

Nokia — Nokia N70 Music Edition faulty under warranty period and Nokia is not accepting

Hi,

I had purchase Nokia N70 Music Edition in Nov 2007. After that I went to USA and came back in Feb and started using mobile. Mobile worked for 3-4 months perfectly but after that it started lot of problems like hanging, rebooting, no video and audio. I went to Nokia care and they kept it for 1 week and returned back to me. I inserted my SIM and found that the problem still persists.

I returned back to them. They again kept it for 1 -2 week and returned me back. It worked for 2-3 hours fine and then again started creating all those problems. Same day I shifted to Lajpat Nagar and then I went Lajpat Nagar Nokia care and they told that there is a white fluid inside it. I again went to Noida and Noida Nokia care denied to accept it. I called up consuler voice and lodged a complaint. Consuler Voice sent lot of mails to Nokia but they never replied. Please let me know who will help me out in this matter, as the mobile is still in Warranty period.

Regards,
Abhinav

haee...
dear sir..
i want nokia RSN no...and my mobile ESN HAX NO is 21BB88DD.
plz halp me..

Hi

i purchased N73 ME last month But its my bad luck that the mobile is hangingwhile receiving a call or open the camera cover . I tried to switch it off and tried to on again After that the set is not getting on at all the display become white . I given it for repair in the nokia care they told me that the software problem and reloaded the software Two day it worked again the same problem and returned to the care centre again Now they are telling the memory card is faulty .Its under warranty so it will take 15 to 25 working days it seems See the fun i purchased a phone hardly used for 3or 4 days and rest of the days it was in the service centre till i didnt get back the mobile what a lucky guy i am !!!

Nokia 5610 — cell phone not working properly

i purchased new cell of nokia 5610 on 14 dec 2008 nd today is 17th dec 2008 and on that day only its started giving problem of restarting nd not reading ma mmc...
i went to dealer but he is sayng its not his responsibity now...
but there is a law of nokia...
that if mobile phone gives problem within...

Dear Sir,
I have bought a nokia 3110 c mobile phone on 2-07-08 whose ESN/IMEI number is [protected] and product code is 0562611 from Ganpati Telecom Bhagalpur. the mobile is not charging through charger. It is in guarantee. I am giving it on Nokia service center (SARAL SANCHAR Dr. R.P Road Bhagalpur) but the officer of service centre says that it will repair on 7 days but 30 days have been passed.
I am going to buy a new mobile phne of other company if it will not be replaced immidiately.

Handset Details
ESN/IMEI NO- [protected]
PRODUCT CODE- 0562611
INSTRUMENT TYPE-PHONE
TC TYPE- GSM
MODEL NAME- 3110 C
WARRANTY REF NO- APAINY[protected]
TARGET DELIVERY DATE- 06-DEC-08

i bought the nokia 5610 xpressmusic mobile phone last month but from the very next day it started showing problems like restarting/rebooting and from transfering numbers from phone to sim it doesnt transfer whole numbers and the series jumbled up...When i listen songs and if any message comes it automatically goes to static mode but this occurs 4 out of 10 times...the problem is i bought the phne online from EBAY India, Mumbai...i return that phone on very next day to mumbai form pune..But the ebay person said its fine and returned me back..Bt when i started using it again it was showing same problems..I updated its software version also but the result is same.now i am living in jamshedpur and i am very frusteted with the service of Nokia and Ebay...kindly plz help me out..

Regards
Unfornatunaly a Nokia Customer,
Nainesh Channawar
[protected]@yahoo.com
Mob [protected]

i bought the nokia 5610 xpressmusic mobile phone last month but from the very next day it started showing problems like restarting/rebooting and from transfering numbers from phone to sim it doesnt transfer whole numbers and the series jumbled up...When i listen songs and if any message comes it automatically goes to static mode but this occurs 4 out of 10 times...the problem is i bought the phne online from EBAY India, Mumbai...i return that phone on very next day to mumbai form pune..But the ebay person said its fine and returned me back..Bt when i started using it again it was showing same problems..I updated its software version also but the result is same.now i am living in jamshedpur and i am very frusteted with the service of Nokia and Ebay...kindly plz help me out..cant i get the new replaced phone??

Regards
Unfornatunaly a Nokia Customer,
Nainesh Channawar
[protected]@yahoo.com
Mob [protected]

Sir,
Let me know what is status of my Mobil set and your replay is awaited. Are you receive back from your Noida repair centre which was send 5th time for the same on 29.12.2008 by you. when I can collect my Mobil set from you before deliver to me thoroughly check whether Manufacturing Defect in Nokia Model No 3110C IMEI NO [protected] has solve the problem or not.



Thanks
Chetan Prakash Mehta
From: Chetan Prakash Mehta
Sent: Monday, December 29, 2008 6:03 PM
To: '[protected]@nokiacareindia.com'
Subject: FW: Manufacturing Defect in Nokia Model No 3110C IMEI NO [protected]. Ref Job Sheet No 4th[protected]/081122/2 dt22/11/2008of Rama Telecom Udaipur (3rd 3638 dt 25/10/2008 of Rama Telecom Udaipur and Model No 3110C IMEI NO [protected]. Pervious 2 Jo

Sir,
As per telephonic talk with you on 29.12.2008 you told that above my Mobil set has received without clear Manufacturing Defect after sending four times to repair centre( Nokia Model No 3110C IMEI NO [protected]. Ref Job Sheet No 4th[protected]/081122/2 dt22/11/2008) and again 5th times sending for above purpose to direct to company for replacement tomorrow . I am very surprise that a big branded Mobil Company is giving such type of support to customer under guarantee. I have purchase above Mobil set on 13th sep 08 from onward same day our Mobil set is going continuously repair centre and as on date still Manufacturing Defect.
I spent RS 4500 approx but single day I cannot use Mobil set. As per your discussion I am Say in hard word that this is last chance for you provide replace set otherwise I will be take legal case file in consumer court. Still I have keep wait for 3.5 months for the same but further I cannot wait. Please provide me 5th job sheet no.ag my Mobil set is sending to company for replacement purpose. I request to you refer my case to higher Authority of Nokia Company for the same.


Thanks

Chetan Prakash Mehta

From: Chetan Prakash Mehta
Sent: Wednesday, December 17, 2008 3:20 PM
To: '[protected]@nokiacareindia.com'
Subject: FW: Manufacturing Defect in Nokia Model No 3110C IMEI NO [protected]. Ref Job Sheet No 4th[protected]/081122/2 dt22/11/2008of Rama Telecom Udaipur (3rd 3638 dt 25/10/2008 of Rama Telecom Udaipur and Model No 3110C IMEI NO [protected]. Pervious 2 Jo

Sir,
Let me know what is status of my Mobil set and your replay is awaited.


Thanks & Regards,



Chetan Prakash Mehta (Tick Team)
Ext. NO. 2174

From: Chetan Prakash Mehta
Sent: Saturday, December 06, 2008 11:06 AM
To: '[protected]@nokiacareindia.com'
Subject: FW: Manufacturing Defect in Nokia Model No 3110C IMEI NO [protected]. Ref Job Sheet No 4th[protected]/081122/2 dt22/11/2008of Rama Telecom Udaipur (3rd 3638 dt 25/10/2008 of Rama Telecom Udaipur and Model No 3110C IMEI NO [protected]. Pervious 2 Jo

Sir,
Replay and status awaited. I think that my case has Put up higher Authority of Nokia Company for the same.

Thanks & Regards,

Chetan Prakash Mehta

From: Chetan Prakash Mehta
Sent: Friday, November 28, 2008 5:59 PM
To: '[protected]@nokiacareindia.com'
Subject: FW: Manufacturing Defect in Nokia Model No 3110C IMEI NO [protected]. Ref Job Sheet No 4th[protected]/081122/2 dt22/11/2008of Rama Telecom Udaipur (3rd 3638 dt 25/10/2008 of Rama Telecom Udaipur and Model No 3110C IMEI NO [protected]. Pervious 2 Jo

Problem in Mobil Set: LOW INCOMING AUDIO/SET IN OVER HEATING WITH PLAY MP 3(FIVE MINUTS)
Sir,
You have receive My Mobil set and its IMEI NO [protected]. Ref Job Sheet No (4thTimes[protected]/081122/2 dt22/11/2008of Rama Telecom Udaipur .please note that it is coming four times for repairing but still defective as on date. I request you Please do replacement. Put up my case to higher Authority of Nokia Company for the same. Please give proper support and solved above problem already you have taken long time for the same. This is Last chance for you to solve problem. Please do ensure that above problem has been solve than set send to Rama Telecom Udaipur.

Thanks & Regards,
Chetan Mehta

Mil id : chetan.[protected]@securemeters.com
Mobil no [protected]

From: Chetan Prakash Mehta
Sent: Monday, November 24, 2008 12:01 PM
To: '[protected]@nokiacareindia.com'
Subject: FW: Manufacturing Defect in Nokia Model No 3110C IMEI NO [protected]. Ref Job Sheet No 4th[protected]/081122/2 dt22/11/2008of Rama Telecom Udaipur (3rd 3638 dt 25/10/2008 of Rama Telecom Udaipur and Model No 3110C IMEI NO [protected]. Pervious 2 Jo


Problem in Mobil Set: LOW INCOMING AUDIO/SET IN OVER HEATING WITH PLAY MP 3(FIVE MINUTS)

Sir,
As you aware and discuss with you on 22/11/2008 that my above Mobil still defective after sending 3 times for Repairing centre but still defective as on date also check by you on 22.11.2008 after sending three times has not solve the PROBLEM and again you are sending 4 time vide your job sheet no[protected]/081122/2 dot 22/11/2008 .
Again I request you Please send my mail AND Forward my case to higher Authority of Nokia Company.
Please give proper support and solved above problem already you have taken long time for the same. This is Last chance for you to solve problem.
Thanking you
Chetan Mehta

From: Chetan
Prakash Mehta
Sent: Wednesday, November 05, 2008 1:25 PM
To: '[protected]@nokiacareindia.com'
Cc: '[protected]@nokiacareindia.com'
Subject: FW: Ref Job Sheet no(3rd 3638 dt 25/10/2008 of Rama Telecom Udaipur and Model No 3110C IMEI NO [protected]. Pervious 2 Job Sheet NO[protected]/080916/41 DT 16.09.08 OF M/S MAROO TRADING PVT LTD UDAIPUR AND[protected]/08/007/18 DT 06.10.2008 OF RAMA TEL

Sir,
Awaited your replay and give favor to me as soon as possible and Give Status of About My Mobil set.
Thanks
cpm

From: Chetan Prakash Mehta
Sent: Monday, November 03, 2008 5:01 PM
To: '[protected]@nokiacareindia.com'
Subject: FW: Ref Job Sheet no(3rd 3638 dt 25/10/2008 of Rama Telecom Udaipur and Model No 3110C IMEI NO [protected]. Pervious 2 Job Sheet NO[protected]/080916/41 DT 16.09.08 OF M/S MAROO TRADING PVT LTD UDAIPUR AND[protected]/08/007/18 DT 06.10.2008 OF RAMA TEL

R/Sir,
I think that you have received my Mobil set from Rama Telecom Udaipur vide his job sheet no 3638 dt 25/10/2008 for Repairing / replacement Purpose. Kindly look to below Problem in above Mobil set and let me know the status of above Issue.
Awaited your replay and give favor to me as soon as possible
Best Regards
Cpm
Mil id : chetan.[protected]@securemeters.com
Mobil no [protected]


From: Chetan Prakash Mehta
Sent: Saturday, November 01, 2008 1:10 PM
To: '[protected]@nokiacareindia.com'
Subject: Ref Job Sheet no(3rd 3638 dt 25/10/2008 of Rama Telecom Udaipur and Model No 3110C IMEI NO [protected]. Pervious 2 Job Sheet NO[protected]/080916/41 DT 16.09.08 OF M/S MAROO TRADING PVT LTD UDAIPUR AND[protected]/08/007/18 DT 06.10.2008 OF RAMA TELECOM

Sir,
My Mobil set has dispatch to you for repair/ replacement due to manufacturing fault detail as under on 31.10.2008:
1 Set OVERHEATING.
2 Low Ringing Tone
Due to above problem 3 times has send to you but still the problem has not solve.

History of My Mobil set as under:

I HAVE PURCHASAE NOKIA MAKE MOBIL SET MODLE NO 3110C IMEI NUMBER [protected] ON 12TH SEP2008 VIDE BILL NO 226 DT 12.09.08 FROM Share Laxmi Enterprises and Same Day at my residence I HAVE CHARGED TO MOBIL SET AND HEAR 2 SONGS FIND FOLLOWING PROBLEME IN MOBIL SET.
1 Set OVERHEATING.
2 Low Ringing Tone.
2 LOW RING TONE.
I WENT TO CARE CENTRE FOR ABOVE PROBLEM .Detail of job sheets under
1 [protected]/080916/41 dt 16.09.08 though M/S MAROO TRADING PVT LTD RETURN TO ME MOBIL SET ON 05.10.2008 WITHOUT SOLVE PROBLEM.
2 SECOND TIME AGAIN GIVEN MOBIL SET TO CARE CENTRE ON 06.10.08 REF JOB NO[protected]/081007/18 DT 06.10.08 THOUGHT RAMA TELECOMHE HAS RETURN MOBIL SET ON 25.10.08IN SAME CONDITION WITHOUT SOLVE PROBLEM. I also talk on phone to Mr. Mukesh at your jaipur repair centre HCL and I DO REQUEST TO HCL l THAT BEFORE SENDING MOBIL SETTO UDAIPUR COMPLETE CHECK TO MOBIL SET BUT HE HAS DESPATCH MOBIL SET TO Udaipur without solve problem.
3 SAME DAY AGAIN PREPARED JOB SHEET NO 3638 DT 25.10.08 BY M/S Rama telecom and told that he will be send mobile set AT Jaipur for repairing purpose.
4 Yesterday I talk to Mr. Hari at your Bangalore office . ref complaint NO 2-3GHHRL DT 25.10.08.
Please look this issue and resolve this problem immediately because I SPENT the money RS 4435 / BUT single day we cannot use Mobil set and from date of purchase Mobil set is going repairing purpose and still defective as on date. I think that I have no mistake for purchase NOKIA Make Mobil Set. This is branded Company. Please give Mobil no of Responsible Person in NOKIA Company so that I can talk to him and solve my problem.
Kindly awaited your replay with favor.
Again I request to you Please Solved above problem in my Mobil set and complete check before sending back to M/s Rama Telecom because This set has send for repairs 3 times to you.
Thanks
Chetan Mehta
Mil id : chetan.[protected]@securemeters.com
Mobil no [protected]




Thanks & Regards,



Chetan Prakash Mehta

i have nokia N73.and i cant install any application in it. and i cant listen radio. what should i do.

hello sir
i purchase, nokia N73 latest piece of 12700hundred, from delhi malviya nagr from moblie store
in january after 10th, in feb by mistake it falled and there some problem came in mother board i.e it was bend as the personel said of nokia care. i gav them to rectify it they said tht they will send to mimbai, and they asked for 15 days
yesteday i went i took the phone in tht i find the joystick is not working
and they told tht it was teh problem from begining, u say how is it possible ki during time of taking there was no problem and after they told m elike this, and even it screen also faded, is it not the responsibilty
of nokia care to take care
sir i m goin to consumer court and i will file the case very soon if my leter is not checked and any step is not taken..

shardul upadhyay
G6/10, malviyanagar
nokiaN73
[protected]
reply me otherwise i will sue to the the court

Nokia — nokia care services

sir i submitted my cell 5610d-1 in nokia care as display backlight was not working...dey always changd d software n it works 4 few hours n again d same problem...i have submited d celll times in a week btd prob is still dere...i request you to take some action against dem...

I bought Nokia E63 just 5 days before.In this phone i faced a problem. while Surfing through the list of Images in Gallary>Images my phone's screen blinks.Its not a normal blinking. Its blink like black scratches. when i went to dealer he told me that its the problem with all Nokia E63 and E71 models.Is it so? If its so then Nokia should inform this to customer before.And if its not so then will Nokia Care Center will give me new E63?Its just 5 days that i bought this phone.Nokia really ruined my happyness as well as money. So what should i do now? Can I have new fresh E63?Even if Nokia Care center solve my this problem, then also how can i believe that i will not face same problem again in future?What if I face this Problem again after warranty period? I think NOKIA
Should give me new piece even though i have bought it from another dealer and not Nokia Merchant.After all After Sales
Service is totally Nokia's Responsibility.This is my last hope. If even here i don't get response I have prepared to go
to CONSUMER FORUM AND COURT against NOKIA for justice.Hope
to get reply from you by E-mail and Phone.

Nokia — Since last 4 Months N72 is with Service Center

First complaint:

I have submitted Nokia Hand set to M/s SiddiVinayak Electronics bearing ASC no 549_434038 to rectify the Battery charging problem on December, 08'2008. They have charged me Rs. 450/- and returned the handset. Eventhou they charged 450/- but the bill was made for Rs.225 only.

Second complant :

The same charging problem was repeated and Handset was submitted to Nokia Care center on December, 29'2008 for repair.

They asked Rs.1400 for repair the same and estimated approx. time given to me 10-12 days.

After 4 Months, service center people want to return the handset without repair saying that it has physical damage.

They have done some thing wrong with the Handset and want to escape.

Pl do justice for me.

Handset Details : Nokia N 72
IMEI No: [protected]
Job Sheet no:[protected]/081229/8

Still hand set is with Nokia Service Center.

Regards,

my cell is nokia 6300 iemi no:[protected]
i forget my password so i want master code

Sir,
I am Subrat Das ( MBA student ) accommodate in Saheed Nagar BBSR, behind Maharshi College Orissa.I have purchased a Nokia 2505 CDMA from the store ( Tele shoppe, A/102, Saheed Nagar ) in 25 mar 2009. But in latter, in my room i found that the mobile has some problem ( network problem & low battery backup ) . I have been facing inconvenience since i purchased that mobile. Inside the room i couldn’t access the network. I have given my handset to Nokia Care 2 times. It is registered in the Name of Swadhin Mohanty( mob- [protected] ), Job sheet No[protected]/090328/33 . I had purchased the hand set since 1 month but did not use for a single day due to the network problem .The executive of the Nokia care told me that your hand set regarded as the L3 problem. And it again send to Dellhi . So make me conform that when I will get it again from the Nokia care. And there is request from my side personally that replace it, because repeatedly the same problem is occurring. I am not satisfied about the service given by Nokia care.. Because the main motto of business is customer Satisfaction which latter known as the Relationship marketing ( view as a MBA student ). This is my 3rd time complain. Please take due consideration ... make me satisfy ..




Regards

Subrat Das ( mob-[protected] )
25-p Patra Colony
Saheed Nagar, BBSR
Orissa

To
The Senior Manager Nokia India
Sir,
I am Subrat Das ( MBA student ) accommodate in Saheed Nagar BBSR, behind Maharshi College Orissa.I have purchased a Nokia 2505 CDMA from the store ( Tele shoppe, A/102, Saheed Nagar ) in 25 mar 2009. But in latter, in my room i found that the mobile has some problem ( network problem & low battery backup ) . I have been facing inconvenience since i purchased that mobile. Inside the room i couldn’t access the network. I have given my handset to Nokia Care 2 times. It is registered in the Name of Swadhin Mohanty( mob- [protected] ), Job sheet No[protected]/090328/33 . I had purchased the hand set since 1 month but did not use for a single day due to the network problem .The executive of the Nokia care told me that your hand set regarded as the L3 problem. And it again send to Dellhi . So make me conform that when I will get it again from the Nokia care. And there is request from my side personally that replace it, because repeatedly the same problem is occurring. I am not satisfied about the service given by Nokia care.. Because the main motto of business is customer Satisfaction which latter known as the Relationship marketing ( view as a MBA student ). This is my 3rd time complain. Please take due consideration ... make me satisfy ..




Regards

Subrat Das ( mob-[protected] )
25-p Patra Colony
Saheed Nagar, BBSR
Orissa

Dear sir,
I have a problem in my nokia N70 mobile that it is not switched on, so I Submitted my mobile phone for service, which was in chargebal service, to Nokia Care point Near Daxini rly crossing, maninagar, ahmedabad 380008.. Job sheet No –[protected]/090516/71 on 16 may 2009.

Nokia care return to my handset after 08 day and said it is working fine but when I checked my handset in front of nokiacare engineer mr.Ajay Patel, and I was shocked that my mobile front cover and lcd changed.This is my observation front collor is not match with my mobile. also lcd i have signed but theire is no signed.

I m giving you recent lcd datail for your analysis for manufacturing date and year detail is as under.
50366p01
705cp
[protected]
4850875
Please go through above data for cheking manufacturing .

I hope i will got positive responce from you,

Regards
Vijay Panchal
Mobile:[protected]
Email:exportservice.[protected]@wml.co.in

sir,
my cell phone get stolen, i want to trace my cell phone or if not than locked it as its IMEI NUMBER IS [protected]
pls let me know so that i will take neccessary action regarding my phone, also guide me by the procedure u have taken..

regards
gaurav
[protected]
ghaziabad

salam n hi 2 all,
I need urdu language pack for my nokia 5800 XM.
som body help me plzzzzzzzzz

hi,
dear sir,
i need an urdu language pack for my nokia 5800 xm.
kindly tell me wat should i do?

I bought a nokia 5310 xpress music from Heathrow airport. when i got to africa i tried to use it but it just displays "contact service" on the screen and all the nokia agents here seem not to know what the problem is.

hi i have nokia 6300 model mobile phone after purchasing this mobile gave me many problem...hardware fault, display and battery problem ...i gave them to repair ...afterr epair within i month i got the same problem ...so i thought to quit nokia models and to buy other company mobiles...

NOKIA / N-73 — Complaint against Nokia Care for being mis guiding for repair

Sir,
myself Rakesh kumar... i have submitt my mobile set N-73 in NOKIA CARE HISAR CENTRE.. on 3rd of July 2009...My complaint jobsheet no. is[protected]/090703/47... According to Nokia care this hand set was being repaired on same day i.e.[protected]... But i am going regularly from last 4-5 days to Nokia Care HISAR... they are saying me that particularly PART for repairing your hand set is still pending... And it will take 2-3 days more for repair...I was regularly misguided by Mr. JATIN, there.
All this shows that how the Nokia care HIsar staff is misguiding us and not doing there resposibility properly... its my humble request.. Plz take the instant action against this ... And solve my problem...ASAP.
THANX
RAKESH KUMAR
[protected]

NOKIA 5610 1GB — not working properly

I purchased one above said nokia piece at SSR Agencies, D.No.11-9-7, Town Hall Road, Srikakulam-532 001.Phone No.653567, [protected] vide Invoice No.2803 with utmost belief and confidence on your product. Since the day I purchased the piece it didn't work well .The samething I complained him many times, but couldn't get any response. Hence I requested them either to exchange the piece orto return my money as the worth of the piece is Rs.12110/-. While taiking the phone is getting switched off for every 10 to 15 minutes. the loud speaker is not working at all.
Hence I request you too to exchange the piece with a new one and oblige.

Dear Sir,

I want to know my CDMAModel 1325's RSN No. pls help me it is urgent

Dear Sir,
I gave my nokia cell N72 in Shakkarpur, Delhi Nokia Care.Care executive said itskeypad not working properly, Itscost will happend 750/ only, But after 10 days abovecare executive said, Sir its not repairable, You take 750 and ownhandset.
But douts are concern to valuable parts arestolen by the nokia care

hi,


i had purchased a n79 4 months ago the mobile was working properly n wud have till i dropped the phone n got a crack on the screen... afta giving it an impact it was still working properly after some weeks around after 3 months of purchase the phone started hanging n as i scrolled da phone directory it would keep scrolling then i gave my phone to nokia care center at andheri j.p road(w) and they told me that there is a problem with the keypad and it would take 4-5 working days, so i agreed n gave my cell phone... bt after a week wen i called them up they gave me a negative reply and told that it would take another week i still agreed and now after a month has passed i called them up again and asked them about the progress, they told that it will take more 5 working days... what should this mean are they seriously taking my phone into consideration?????



THE DETAILS OF THE CENTER ARE AS FOLLOWS :-

12, Jiten apartments,
Opp. Rajkumar restaurant,
J.P. Andheri(w),
MUMBAI-400058
Ph no. :[protected]/26792286

Job sheet number:[protected]/090626/16

WHAT PROCISER FOR NOKIA 6300 EMI NO. BLOCKED

To Service management,
I had purchased an Nokia N81 bearing IMEI no. [protected] h/s from Nokia dealer Guwahati in Feb. 2009. . From the date of purchase the h/s i am facing lots of problem for this. The h/s gets automatically switch off after using 2-3 hours.I had visited local autohrised service centre. Service centre had installed the s/w and it woks for few days For the same problem i had visited fourth times to svc.last time time svc had sent the h/s to Comany. After 15 days i had received the h/s but now USB is not working and camera quality is too poor. I had given the h/s for servicing but now it is showing another problem.
Nokia is providing a poor & shamful service to customer.

Unfornatunaly a Nokia Customer
Debajit Kalita
[protected]@yahoo.com
[protected]

R/sir

My name is Jitendra R. Utkhede leving in Nagpur my cell no. [protected] i want a nokia mobile body. Model no. 3110c. please call me where are available 100% pure. original.

sir i have given my mobile for repair from last 2 month but i did not get any call from the service centre and when i use to cal those gyes thay use to say we will cal u in 2 days
my job sheet number is[protected]/090703/5
plz do some thing sir so that i can get my mobil back
thanking you

To,

Senoir Management Customer Care Nokia,
India

Dear Sir,

I submitted my mobile phone model Nokia 5320 Express Music for service in warranty to Care point Aurangabad on 11 Aug-09 reporting Hanging Music player, Slow working, Next/previous not wrking on headset. This is my third attempt that i am giving my mobile to nokia care for repairing. Where only 5 to 6 six months ago for puchase this mobile. So what to do I now???

regards,
Unfornatunaly a Nokia Customer,
Pathan Sikandar
[protected]@rediffmail.com

I submitted my nokia 1108 mobile phone at V-Care services, 100 Feet Road, Gandhipuram, Coimbatore, Tami Nadu on August 19, 2009 for a screen visibility problem & network issue (job sheet no.[protected]/090819/37). The phone is not yet returned to me. I am making multiple visits. But, they are not responding me. The estimated time given now was 20/08/09 at the max.
When I visited the place, the engineer came out with some vague excuses and stupid answers of customer's faulty sim card. When I showed the same sim working in the different phone but same model, the phone was again taken back from me neither promising me that wud dat be replaced or assuring me that the handset would be given to me in order.
I request you to take a promt action. I have been your customer since last 7 years and I really dont want to loose long time faith due to these silly issues.
Hope for a quick action.

Thanks & Regards
Esakkirajan
[protected]

I submitted my nokia 1108 mobile phone at V-Care services, 100 Feet Road, Gandhipuram, Coimbatore, Tami Nadu on August 19, 2009 for a screen visibility problem & network issue (job sheet no.[protected]/090819/37). The phone is not yet returned to me. I am making multiple visits. But, they are not responding me. The estimated time given now was 20/08/09 at the max.
When I visited the place, the engineer came out with some vague excuses and stupid answers of customer's faulty sim card. When I showed the same sim working in the different phone but same model, the phone was again taken back from me neither promising me that wud dat be replaced or assuring me that the handset would be given to me in order.
I request you to take a promt action. I have been your customer since last 7 years and I really dont want to loose long time faith due to these silly issues.
Hope for a quick action.

Thanks & Regards
Esakkirajan
[protected]

Nokia N-73 — regarding joystick & rebooting problem

hi
i have purchased my nokia n-73 from a authorised dealer of nokia from delhi.now i am here in ludiana.there are problem in my handset regarding joystick key & rebooting problem.they told me that if your handset is under warranty then they don't have joystick...but it is not in warranty period then they have..my handset is still not working properly till now.there is only one way out of this problem i should wait for few time till my warranty period expire.only after that my handset will working properly.is that?if they cant then why you are giving any type of warranty period..this dealer is in ludiana at fountain chowk.plz take care of this.I am waiting for your positive responce...sandeep chauhan

Sir,
I am sanjay kumar from Patna and I have purchased Nokia 1650 Mobile ON[protected] from THE MOBILE STORE, balaji heart centre, opposite hdfc bank, boring road, Patna, Phone no[protected].I have face some problem yesterday evening to my set that my set doesn't take charging properly.My set is now in cover of warranty period and Today i went to NOKIA CARE, NEAR CHIRAYATAND BRIDGE, PATNA for my problem.C.C.EXECUTIVE HAVE DENIED THAT YOUR SET IS NOT UNDER WARRANTY PERIOD BUT I GAVE HIM TO MY PURCHASING AND WARRANTY RECEIPT THEN SHE SAYS THAT YOUR WARRANTY DOESN'T SHOW IN OUR ONLINE WARRANTY LIST.THEN SHE SAY THAT SOME LIQUID IS INSIDE YOUR MOBILE SET AND YOU WILL BE CHARGED FOR WORK. I SAY THAT MY SET IS UNDER WARRANTY AND YOU SHOULDN'T BE CHARGED ANY KIND. SHE DENIED TO REPAIRING MY SET.
PLEASE VERIFY MY MATTER AND GIVE INSTRUCTION TO YOUR NOKIA CARE TO REPAIR MY SET UNDER MY WARRANTY PERIOD.iNFORM ME IMMEDIATE PLS

THANKING YOU.

Your's Faithfully
Sanjay Kumar
F-22, P.C.COLONY,
KANKARBAGH, PATNA
MOB-[protected]

Nokia HandsetN 73 — fed up with the services of nokia care

To
The Senior Manager (Customer Care)

Sir,

Re:- harreshment by Nokia care at Lucknow Centre

We are shocked to bring to your knowledge that we have purchased N 73 Nokia handset on 23 July 2008 which is infested with certain technical problems. The Memory Card is not read automatically. Camera Function is also very slow and head phone any time say unconnected. We have submitted our handset under the warrenty period with the reference warrenty no. APAINY[protected] UNDER THE JOB SHEET NO.[protected]/090710/16 which was issued on 10 july 2009.

But since then I haven’t got the satisfactory service as the hand set was dispatched to delhi centre for repair two times But now today m getting MESSAGE FROM NOKIA LKO THA PLZ COLLECT THE HAND SET UNREPAIRED AS IT CANNOT BE REPAIRED BY HEADOFFICE ALSO.

Why should I collect my handset unrepaired if I have submitted my handset under warrenty period.

Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

In anticipation of your prompt response,

Thanking you,,
NIMISHA GUPTA
nim.[protected]@gmail.com
[protected]

i want to get my job sheet 's print out/ soft copy.can i get this and how??????

hi to alls
i am not a nokia user since i am using mobile but last month i purchase nokia 5800
and at start i get the problem with my 5800xm that when i call anyone and when anyone call me
there is very bad noise
i think that is a mic problem so i send my phone for claiming to rawalpindi nokia care center after 1 week the send my phone back i insert my sim to the phone but when i call to my friends they can not hear me then i send my phone again to the nokia care center
they have no solution of this fault that, s for they send my nokia 5800 to the lahore nokia care center but after tow and half week the are saying that they have no solution of this little fault
does any one help me that how can i solve this problem i am tired
and also i have no mobile to connect to my friend and family plz if anyone help
i am so thankfull
and sorry for bad english

Nokia — Nokia Servicing Issue

Hi,

I Have Submitted my phone for repair in the last week of Aug 2009 and have still not recevied my phone its more than 1.5 Months and there is no proper responce from the Nokia Care Service Center in Kalkali Delhi(Micro Services), But the online status says its closed

Kindly have a look into this issue as its very urgent that i get back my phone.

Please contact me on [protected].

Dear Nokia Care
I had bought N 91 (4 GB) for over 20 thousands from Bangalore in Aug 2009. Its hard disk has got some problem. I can operate phone properly without using back cover (but hard disk cant not be accessed). When I put the back cover, phone gets hanged and nothing works.
When I showed the phone set to Patna Service Centre, They said it is a hard disk problem and they will have to change the hard disk and will cost 1500 rupees and will take a week. I returned to Mumbai due to some work. I showed the same set to Mumbai Service Centre (Chembur station) and they told me hard disk cannot be changed (opposite of what Patna Service centre said). Also, they said they will do re patch Software work and my phone might go dead (10% chances).!! So I have to submit hand set with them and wait for a week to wait for results.
There seems complete ignorance about high end phone sets amongst these Nokia Service centre executives/engineers who are telling me different stories about phone set and its functions.
Can u tell me any service centre in Mumbai who has got CAPABLE people to handle my costly set. Or should I move to Consumer Court.
Regards
Anurag
[protected]
TISS Campus, Mumbai

Dear Sir/Madam,
I gave my mobile for repairs at Nokia Care Durgapur(West Bengal), M/S City Mobile on the 22th of December, 2009.My problem was that the mobile swicthed off due to some unknown reasons, and I was not able to switch it on again.I purchased my mobile (Nokia 7210 Supernova) on 3rd July, 2009, and as such it is covered under warranty.But still they charged me 165 Rs.as repairing charges.Not only that, they also said that the battery had been damaged, and hence a new battery is to be purchased.When everything is covered under warranty, why should I pay repairing charges, and the cost of the battery be borne by me?
You are requested to look into the matter urgently sir,
Yours Faithfully,
Sunetra Mitra.

Dear Sir

Trust you are fine and well.Today I got a sms that i have won 172, 000 pounds in NOKIAUK ATM from +[protected] number.They only mentioned there Email adress which is [protected]@yahoo.co.uk would you be so kind to confirm is it a pseudo mail or is there any office of Nokia in UK.Is there any prize scheme or its a novel drama.They are asking my cell series no now kindly consult me what to do..
i will welcome your call or mail

Dr. Rana Nadeem Toor
Lodhran Punjab
[protected]

Dear Sir
My name is Varun Pachauri and i purchased Nokia 5130 om 07/07/09. and i went to Nokia Care Firozabad (U.P) because my mobile was out of order and nokia care's firozabad employee's said to me that your warrenty has void because it's water in your mobile but my mobile was leminated since i purchased
and he demanded me1600 Rs.
and i said no to them. and i went to agra Nokia Care and they said it's simply software problam
and with in two hours they gave my mobile.
sir i think that you should take action against nokia care firozabad. number of people can not complaint because they do not have internet and they also are unsatisfied to nokia care firozabad.
sir they are spoling the image of nokia so please take action against them.
and please inform me on my address that what action you took against nokia care firozabad (U.P)

unfortunatly the customer
of nokia
VARUN PACHAURI
ADD- REHNA
DIST & POST- FIROZABAD
UTTAR PRADESH
PIN -283203

Dear sir, My nokia mobill's no. is 3500. It is now in warranty.Its facia have changed.can i got warranty?

dear customer care executive,

i lost my mobile before 2 days from thane city.i want to trace or block my mobile as early as possible.is there any facility to do this?
imei number: [protected]

please guide for the same.

Regards

i have bought nokia most coveted handset N97 in month of sept'09. in march i found charging problem with my handset. i gave it to nokia care at durgapur 'city mobile" (a nokia care outlet) on 3rd march. they called me after three days..when i went on that day, i was informed that my handset had been sent to factory so it will take another 10 days to get it fixed. today when i called them i was shocked by their answer..
..they are saying that mob. has got liquid damage so handset is dead . .we can't do anything..."
.. i am shocked to hear this.
if my mobile has got liquid damage then why they took so many days to declair.
i have never ever use the set even with wet hand..
this is the business ethics of nokia..they all are bunch of crooks..making money from indian market...
i have lost my costly handset( Rs 32000/-) in 8 months..
u can feel my wrath..

with regards,

k. himanshu
[protected]

i have bought nokia most coveted handset N97 in month of sept'09. in march i found charging problem with my handset. i gave it to nokia care at durgapur 'city mobile" (a nokia care outlet) on 3rd march. they called me after three days..when i went on that day, i was informed that my handset had been sent to factory so it will take another 10 days to get it fixed. today when i called them i was shocked by their answer..
..they are saying that mob. has got liquid damage so handset is dead . .we can't do anything..."
.. i am shocked to hear this.
if my mobile has got liquid damage then why they took so many days to declair.
i have never ever use the set even with wet hand..
this is the business ethics of nokia..they all are bunch of crooks..making money from indian market...
i have lost my costly handset( Rs 32000/-) in 8 months..
u can feel my wrath..

with regards,

k. himanshu
[protected]

To
Nokia care management,

This is regarding complaint on behalf on imei no.- [protected]. I purchased the phone on 21.08.2009.
the phone(nokia E 71) was submitted to mr. deepak( employee of ace communication kapil vihar) for 8-10 times. Everytime they submitted my phone for 1/2 an hour and then return me back.
The phone used to work properly for 2 hours and after that again it showed the same problem.
I want my phone to be repaired properly or i need a replacement else i'll file a case against your company.
And also some strict action should be taken against mr. deepak(employee of ace communication) as he does not knw how to treat a customer.
Nokia management should listen to the problems and grievances of the customers. Sorry to say but NOKIA services are worst & careless... seriously!!! They don’t care about their brand.

unfortunately a nokia customer
megha hari
plz reply back on my e-mail

I bought a nokia 5610 from mobile store 3 years ago.It has a 1gb card in it.I overloaded it with a lot of memory so it stopped working and started switching itself on and off by itself.When I deleted most of its data, it still had the same problem.Please tell me a solution for this problem.

nokia mobile handsets — hadsent ringtone will be cancelled phone

nokia handsents will be cancelled ringtone, mobile go to the setting -then ringtone does not open the ringtone they will be swich off mobile, plz sir/madam give me start my mobile ringtone.thanks

nokia handsents will be cancelled ringtone, mobile go to the setting -then ringtone does not open the ringtone they will be swich off mobile, plz sir/madam give me start my mobile ringtone.thanks

Dear sir,
i am having nokia 2505 cdma phone, one day i put it for charging and i was making a call, suddenly the screen becomes white and after wards it starts blinking and i tried to remove and put batteries again still it is blinking, please help me how to come out of this

your emplye have not displine, thi is a big problem for your custumer.my I.M.E.I number is[protected] and my model set number NOKIA 5310.there is hanging problem in my set.I give it two times to nokia care but my problem not solved.again igive my set tfor service on 02.09.2010 but your employe not take my problem properly SO, I think if you recomnized my priblem solved. ADRESS OF SERVICE SENTER WHERE I GIVE MY MOBILE IS, ROOPRANG TELECOM, DAK BUNGLOW, FRAZER ROAD, PATNA, BIHAR

dear sir
i purchased nokia 6303 classic mobile in dec 2009.it waz extremely good i lyked it very much.i had a problem wid dat set and it waz repaired my nokia care after dat it worked properly.just before 15 days it again had a problem wid recieving calls...when i gave it to nokia care they sent that cell to repair factory now the nokia care has sent me a new cell ie nokia 6303i classic.although it has more functions than nokia 6303 but i dont lyk it i want my old set back ie 6303 classic.so plz consider my problem...plz sir i want new set of 6303 not 6303i...plz sir i vl b eagerly waiting for ur reply

I just want to confirm 1 thing is that why IM services is not working on my new NOKIA X2 phone ??????

dear sir
yesterday suddenly my mobile of nokia model no 5130 c (xpress music) stopped working then i went to nokia care centre of bakshi nagar, jammu for repairing .they charged me 100 rs only for checking d mobile and after sometime they told me that its I.C needs to b changed and it ll cost 850 rs.thn 2day i went to a smaall shop of mobile repairing, there i got my mobile checked and they told me tat there is only a small problem tat battery is completely discharged, thn they charged my mobile battery only fr a minute thn it started working.
SIR "IS THIS UR SERVICE TO MAKE PEOPLE FOOL AND CHARGE THM UNNECESSARY .HOW CAN V TRUST UR SERVICE CENTRES IF THINGS LL HAPPN LIKE THIS" .stop making people fool.and PLS PEOPLE dont trust there service centres wth closed eyes

I am vinesh complaining about nokia care attingal(Brightspot, Radhakrishna building LMS junction). I Submitted my mobile phone model Nokia N 70 for service.They given bak my phone unserviced, they changeed my new orginal back panel when i asked that they harased me .after that they give a job sheet no:3716.. I want an immediate action for it other wise i will go through it legally.. I will wait for 2more days @ if no action iwill complain to customer court also urs faithfully

costemr care siwan maine apna cell ka charging pin problem thik krne ko diya usne uska touch screen kharab kr diya battry change kar diya bill magne pe bolta hai aapka cell pahle se kharab tha compny bolta hai nokia care me cell thik krawe aur waha ka macanic sale chori karne baithe hai, waha ja kar apna mobile ka bill mangne pa dhamki date hai, ab aap he batao mujhe kya karna hoga, aaj mai nokia care wale pa kace kar diya hai, aap log Choor badmass ko licince da date ho, ya sale log chicken ka jaisa ek he bar ma halal karta hai log . Ab to jo hoga coat me he hoga ok bye bye, humko to lagkta hai khandni chor hai ya log . jo nokia care siwan k eng, hi wo log sala apni ... ...

nokia care service is so careless and a very very very very very very bad service. i never choise nokia brand handset in future and never give an advise to choise this brand.

FROM
PRASHANT TYAGI
MOB-[protected]
[protected]@gmail.com

To
Nokia care management,

I am Joshi Paul, Ernakulam dist, Kerala, india, was given for repair my Nokia300 model of IMEI NO-[protected] with warranty ref no.GINY[protected] on 1/11/12.Since today there is no response from your side.
It is submitted at BEACON GROUP, 1ST FLOOR, UK Tower, Vellorkunnam Signal Jn, Market (P.O), Muvattupuzha, Ernakulam, Kerala, India.

Now 30 days over, Hope necessary steps from your end.


Thanking you,

Joshi Paul,
Lee bulders,
Ernakulam,
Kerala,
India.
E.[protected]@yahoo.in

mobile not repair in under waranty

dear sir ...15/06/2013 i m going to nokia care to reapir my handset 5233 touch problem...but the staff of nokia care not done there job properly.they said this problem is not repair under warnty.you have to pay 1100 rs for it...

for servicing of senser and battery

i went nokia care near pili kothi for the service of senser and battery. i have charged 2300 rs. for the repair of battery and sensor but now time my device dosnt work good

Nokia lumia 620 screen replacement not found

02 months back my nokia phone screen got damaged and since then i am not getting its screen and the mother board which could support the phone... please help me.