I am writing this mail with deep regression that i bought nokia 3 mobile phone.
On september 06, 2017, i bought a mobile phone from poorvika mobiles pvt ltd. From phoenix market city, whitefield road, bengaluru, karnataka. Even though nokia is not a great performer, i decided to buy nokia because i believed that the quality will good for it belongs to an old company and believed that it will have some minimum quality.
Just being two months, my mobile suddenly got shutdown on november 04, 2017, and from that time on-wards its not operating. I lost all my valuable data, photos., when i contacted the customer care they gave a number which is a wrong number. When i google for the number of nokia care which shows less that 3 stars, no i am in a pathetic condition and regretting the decision of buying nokia. I am confused now what to do or where to go. I am scared to go to the nokia care because they may misuse my data and photos.
From the first day i am facing multiple issues with this phone like hanging, not responding to swiping, selection touches and the hand gestures., it was a very very bad decision to buy this phone, being i had lot of other options to buy. What kind of low quality products are you people making and selling, by putting mud in the eyes of the consumers. Are you people selling the mobile without quality check and thereby cheating people.
I am going to shoot this issue all over social media, and friends circle and requesting them not to buy any nokia products any more., and i will be writing very very bad review about nokia wherever i can. How can a mobile phone stop working within two months. This shows the pathetic quality of nokia. Now there are a lot of mobile companies which give many options and best performance too. I am going to consumer court because nokia cheated me by giving such a worst product and due to that i have lost my valuable data and photo.
This will be my last nokia product in my life., i wanted to forward this mail to higher authority of nokia all over the word.
Anoob george varkey
Nokia India customer support has been notified about the posted complaint.