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NTL Call Taxi Complaints & Reviews

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Last updated Nov 24, 2020
Complaints 165
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NTL Call Taxi reviews & complaints page 4

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S
sumathikalaivani
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We didnt receive Bill Receipt

Address:Chennai, Tamil Nadu

Hello, I have booked a taxi on 14/5/2015 and 15/5/2015 from maduravoyal to Shollinganallur.I have paid the cash, the driver said u got the bill to email.as of now i called 6 times every time customer care team is saying got the bill with in 15 to 30 min.As of now i didn't get any bill. here i am providing my booking id::B[protected]&B[protected] and CAb no:TN02AX8750 &TN22CV3120. again i am providing my email-id:[protected]@hcl.com...
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A
aaminarash
from Madurai, Tamil Nadu
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car did not reach by booking time

Address:Chennai, Tamil Nadu

to whom it may concern i have booked a taxi on 12may 2015, then you have sent me a message at 9.04 am by booking is confirmed. i was travelling to bang from chennai with my family .on 13.05.2015 by train no 22625 double decker. train depature time is 07.25 AM i have booked a cab and u have sent me a message that my booking is confirmed .on by 13.05.2015 at 05.44 am i recieved a message cab details for booking id :A[protected] cab no...
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Address:Chennai, Tamil Nadu

17th May 2015 night 10.00 Near Virugambakkam Mega Mart Super market, we were waiting in the signal. NTL call taxi which was at our back lost control and hit on my back of the car. Driver apologised and told that he will bear the cost of repair for correcting Bumper and Boot. On 18th May 2015, he spoke to me in the morning and said he will come. i asked him to come to Ford service centre at 10 am. When i called him back at 10 am. NTL Call...
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C
chellapandiyan
from Chennai, Tamil Nadu
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Abnormal Charges by Drivers

Address:Chennai, Tamil Nadu

I traveled in NTL Call taxi as 7 hours package. At end driver charged for Rs 1350. After the driver left I received a message to pay Rs 2255 to driver by NTL. After 2 days I booked a taxi xylo for 8 hour package. Driver put meter 0 before start in car. We traveled 3/4 distance. Driver saw his phone and told sir my GPRS shows it is only 65 km but car meter shows 115 km. I asked the NTL taxi office and they said the GPRS report is correct...
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D
dhamuk
from Mumbai, Maharashtra
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regarding bill recipt

Address:Chennai, Tamil Nadu

on 27 May, 2015 from Chenni to Ennore i was travelled using the taxi (NTL) (ref no : B[protected]) for this i paid 364.00 i recieved only message from taxi driver he was not able to gave print paper bill. For claiming in my company i need printed bill could you please arrange the bill to my mail id. My mail id is [protected]@gmail.com mobile no is : [protected]...
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Address:Chennai, Tamil Nadu

Booking ID: A[protected] Dt. 09.05.2015 CAB NO: TN05AK8925, Driver Mobile: [protected] The tariff informed was Rs.150 upto 6 KM & Rs.15/- per KM for additional KM. Requested time : 12.45 PM & Boarded time : 1.15 PM. I have charged as Rs.16/- for additional KM & waiting charges for 54 minutes. This is unreasonable & it is like cheating. Since I was in a urgent work I don't want to argue with the driver and paid the...
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E
elathulasi
from Delhi, Delhi
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High Fare

Address:Chennai, Tamil Nadu

I booked ntl call taxi on 11/05/2015 at 7.05pm, from Egmore maternity hospital to new perungalathur. The (Indica) taxi has reached us only at 7.25pm at hospital entrance. I noted the meter reading its shows 0. The taxi started in hospital by 7.29pm. The taxi reached our New perungalathur at exact 08.34 pm. Driver asked me to pay 580rs. I received the text message from ntl that you have to pay Rs.498/- including all charges (First 5Km Rs.100,...
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S
swapsrb
from Shoranur, Kerala
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Charged too much extra

Address:Chennai, Tamil Nadu

Booking id A[protected] Wanted to book a hatchback taxi (indica) from Chennai IIT to Chennai Airport. On call, they informed me that it will cost around Rs 210. Instead, they sent Xylo which reached 20 minutes late for pick up. After reaching Airport, he charged bill of Rs 312 + Airport parking charge Rs 135 Which they did not mention in the call. So I had to pay total Rs 445. Driver details: Habib - [protected]...
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S
sundarmv
from Chennai, Tamil Nadu
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not shown meter and charged extra Rs.65

Address:Chennai, Tamil Nadu

Booking id A [protected] and cab no TN12E3394 and driver mobile [protected]. Total bill amount shows Rs.621. But driver collected Rs. 685 and refused to show the meter and Receipt. He almost Threatens to get the money from Sister. Customer service did not connect to concern person to make a complaints....
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J
Jaiganesh Rajaram
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Worst Experience - NTT Call Taxi

Address:Chennai, Tamil Nadu

Booking ID: [protected] Mobile Number: [protected] Source: Pallikarani Destination: Thirumullaivayil We the customer was charged Rs.712without any intimation about terms & condition. We reached[protected] to enquire about it, but we didn’t get any proper response from the supervisor(Rude to me). They don’t have answers for my query and simply my call was disconnected by supervisor. This is the worst experience which...
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R
Ravi Kumar Reddy Sreekireddy
from Chennai, Tamil Nadu
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Request for bill

Address:Chennai, Tamil Nadu

Sir, I have booked a taxi on 24/04/2015 from Airport to Chennai central railway station.I have paid the cash, the driver said u got the bill to email.as of now i called 4 times every time customer care team is saying got the bill with in 15 to 30 min.As of now i didn't get any bill. here i am providing my booking id::B[protected] and CAb no:TN02AW7569. again i am providing my email-id:ravi.[protected]@hotmail.com please provide the bill....
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D
D.M Raji
from Chennai, Tamil Nadu
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Worst Customer care & Response

Address:Chennai, Tamil Nadu

Sir, I have booked a call taxi on 24/04/2015 -From Nelankarai To Chemencherry .I have paid the Cash. I requested For the bill to the driver, He requested me to get the bill from the office.The very Evening I made a call to the office and requested them to send the bill to my mail ID. There is no response .After Two days I again made a call to the office (Morning 10Am), They Made a request that they would send the mail within 15 minutes...
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A
arvi123
from Guntur, Andhra Pradesh
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Charged more amount

Address:Chennai, Tamil Nadu

Hi I booked ntl call taxi on 26/04/2015 night for next day trip upto koyambedu from old perungalathur...the driver came on time ..but the problem is he charged extra money...i received the text message of ntl that you have to pay rs 510 including all charges(5 kms-100 + waiting charges 26 + service tax 24 + distance travelled 25.8 kms -310) so totally we have to pay 510 rs only...but the cab driver started fighting with us and he asked extra...
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A
amaidhi
from Visakhapatnam, Andhra Pradesh
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Driver failed to come and did not pick the phone

Address:Chennai, Tamil Nadu

Booked Ntl taxi on 19th Apr 2015 for early morning (3am)airport drop on 20th April called the driver multiple times but he never took the phone As I was to catch my flight I walked 1km to main road and took an auto and reached airport Booking number[protected]...
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Address:Chennai, Tamil Nadu

Most Pathetic Service I have ever encountered and promise never to USE NTL call taxi again. 18th April being my B'day I decided to take my family for a movie to Phoenix mall and unfortunately I booked a call taxi through NTL app and your driver called my at 12:50PM from the mobile number [protected] and said he is in Velacherry and will come in 15 min's to my residence in Adampakkam when he didn’t turn up for almost half an hour I called...
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M
MGShankar
from Chennai, Tamil Nadu
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Unreliable cab service

Address:Chennai, Tamil Nadu

I was booking a cab on 10-Apr-2015 6:30 PM. But till 6.15 PM there is no cab allotted for me. After making a call to NTL office, they send one driver details at 6.30 PM. When i called him, he is too far from my pick up point and he told me to call NTL office for book an another cab. I called them again at 6.35 PM and they said they will send the cab within 10 Mins. But i waited till 7.10 PM, no sms or phone call from NTL. Then i got one auto...
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S
sivaganeshv
from Chennai, Tamil Nadu
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service issue in my locality

Address:Chennai, Tamil Nadu

I booked cab on 16 April 2015 and 20 April 2015 .My locality is Mathur.service is worst in our area.please do the needful.I booked cab for 11 both the days I a getting the cab at 12.30. please find my booking ids below Dear Mr/Ms SIVA GANESH cab details for BookingID:B[protected] are CabNo:TN18D2243, Driver Mobile:[protected] HELP:[protected]/66666666 Dear Mr/Ms SIVA GANESH cab details for BookingID:B[protected] are CabNo:TN02AY1895,...
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I
itw
from Chennai, Tamil Nadu
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hit my vehicle

Address:Chennai, Tamil Nadu

NTL car hit my car from behind at the Madhya Kailash signal. Car number TN 22CR0787 I was on the right lane waiting for green signal. As soon as the signal turned green I moved ahead slowly but the fourth car in front began to take a u turn and all cars including mine stopped. However the NTL taxi behind me hut my car from behind damaging the bumper. time 12.40 pm...
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S
sundarsuba
from Chennai, Tamil Nadu
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Fraudulent charges_B15041500104234

Address:Chennai, Tamil Nadu

I have booked India cab yesterday (15th April) to commute to Velachery from Adambakkam. Got a Logan car TN05AS2962 (Driver Mobile No.[protected]) in which my wife and 2 kids travelled. when checked with the Driver he confirmed that billing will be Indica billing only as asked for. While closing the trip we were shocked to notice that the charges are Rs.362 to travel for about 5 KMs and the driver asked for Rs.350 (for a billing of Rs.362)...
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S
Siddhartha Rayaprolu
from Madurai, Tamil Nadu
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Improper Service; Demanded more money than usual

Address:Chennai, Tamil Nadu

Booked NTL tavera cab from Lloyds road, Gopalapuram to Chennai Central Railway station on 6th April, 2015 at 16:45. Booking ID B[protected]. Didn't receive can driver details. When called NTL for them, they said the driver is on the way and sent a message. The message said they are changing the cab and sent a different cab. Previous cab details are TN19K4963. Updated one is TN10K4028. The driver came late by half an hour. When reached...
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