NTL Call Taxi Complaints & Reviews

Hi Sir/Madam, I've hired NTL taxi yesterday(19th Dec 2014) night (around 10 - 10:30 PM) for next day early morning pick @ 6:30AM from Medavakkam to K.K childtrust hospital, Nungambakkam. Booking ID: A[protected] I have received driver details via SMS only next day (20th Dec) morning 5:45AM. Having complete trust on NTL, I'm not much upset over delayed confirmation on booking. I called up taxi driver at 6:45AM as he has not arrived...

On 15.12.2014 I took your taxi from Arumbakkam to Railway station. The fare in meter was Rs.221/= Driver gave a print out for Rs. 232/=. I received one SMS to pay only Rs.178.75. But driver did not accept Rs. 178.75 and demanded Rs.232/= only. I do not have any other option except to pay as per the driver's demand. Vehicle No. TN09BT6094; Date: 15 Dec 14; Time: 06.01....

I travelled by a NTL call taxi on 14/12/2014. The details are: Booking ID: A[protected]. Cab Number: TN07BF3935 Driver Mobile number: [protected]. I had booked a cab for 12:15 PM from Adyar to Thirumangalam. The driver arrived at 11:45 AM and asked me to come as he was waiting for me. I was in the middle of a class and I politely told him that I had booked a cab at 12:15 and that I cannot come down before that. He told me to pay the...

i travelled in nil call taxi on 7.12.14 at 0.15hrs. My booking I'd A[protected]. First cab driver did not turn and after frantic calls from airport another vehicle arranged. The driver collected Rs.437/ and informed the billing machine is not working. After payment received sms stating amount Rs.274/-. Made a complaint twice and every time they said they will get back to me but did not. Worst service and management is encouraging cheating...

Dear sir, Please note that i have travelled on 11 december 2014 from pattabiram to airport by veh.noTN05AV9299 and paid the bill amount was RS. 777. But i got sms to pay RS 574.25 after payment of RS.777 in this regard the excess payment of RS.202.75 was paid by me. So kindly arrange to pay the amount RS.202.75 immediately. -- Thanks & Best Regards, P.Ponnusamy Mob.- [protected]...

I booked a cab from NTL on 6/12/2014 from Thiruvanmiyur to Sholavaram in Chennai. Once i asked for the bill driver told have to get it from NTL In mail . i called nearly 20 times till today 12/12/2014. They told will do it will do it ... i don't know when it will be done for me as i want to claim the amount. Please help me out !!! Support !!! Thanks !!!...

Hi, I booked indica taxi from Madipakkam to perungalaperungalathur but they ssent swift dezire and charged rrs18 pper km insteainstead of rsrs 16 which cuscustocustomcustomercustomer care cpnfirconfirm end while boobookibooking. AlAlso theythey re ccharging waiting charge for all signals. Pls avoid booking ntl...

I booked a taxi for the next day morning 6am. I did not receive the driver contact details till 5.30am. I called the NTL customer service by 5.30am to check the status. I received an SMS with the driver details. However, the driver was not reachable. I called the customer service again and they promised me to call me back in 5 mins. I did not get a call or SMS till 6.30am. I booked the taxi with another company by 7.00am. I wasted time and...

My Friend Booked the NTL Taxi on 22ndNov'14 at 6.15 from Thoraipkkam to Egmore. We did the booking at around 5.00 PM and our booking ID is "BT[protected]". They have sent the driver details and when we called the driver he said he is in Mambakkam so I can't come and I will contact customer service and make some other arrangements. As he told, he informed the customer service and we again got a confirmation that, you will get the taxi...

I engaged a SUV # TN06J2050 on a five hour package from 11.30 am on Monday 3Nov 14.
The driver arrived late at 11.50am. only.
I asked him to drop me at Saidapet Register office and wait.
On arrival at Saidapet, he asked for Rs.500/= for diesel in advance.
Unsuspectingly we paid Rs. 500/=
When our job was over at about 4.00p.m. We called him several times at
PM 4.06
4.09
4.11
4.17br...

Irregular Service and Response On Nov 03, 2014 I have booked NTL call taxi and the Booking ID: B[protected]. I got SMS once I booked with the following details Cab No: TN05 AR 3345 and Driver Mobile:[protected]. The driver called me and confirmed the place at 5.55pm. But he did not turn out the my location till 6.15 pm. I tried to reach him on his mobile phone but it was switched off. I waited for 10 minutes and contacted...

I am S Tamilvanan, IRS., working as Assistant Commissioner of Incometax, On 02.11.2014 by 4.15 am one NTL call taxi hit my vehicle and ran away. Because of it my vehicle Maruti Swift got damaged, Front right side light and its fittings, bannet and bumper got damaged. One Mr. Thiyagarajan has come by this vehicle from Chindatripet to Valasaravakkam. I got the Booking ID and other details from him. The driver name is Sureh Kumar, his mobile...

Sir, On Nov 1, 2014 I was booked the NTL cab at 1 pm for 6.30pm pick up. Till 6.30 I didn’t get cab details, Whenever I call them people say wait “ Cab is On d way” . I and my family member are standing on d road in rain. When I call them swathi @ 7pm told cab is breakdown so we schedule other cab it will be take more 30min, I told to give senior person so call transfer to complain disk Mr Yuvaraj took the call t and same think...

Greetings, I booked cab from Phoenix market city to perangalathur yesterday(24.10.2014) from your NTL Call taxi by 11:45p.m.But I am sorry to say that the response of the driver was very poor he was not at all attending my cal i was waiting for 1 and a half hours in front of Phoenix.I am very dissapointted with your NTL service. My booking id was:A[protected] Driver mobile no:[protected] Please take action regarding this. I...

Dear All, I would like to file a complaint stating that on 23rd oct 2014, NTL CALL TAXI TN22CT 2406 driver was involved in fighting with me when i am driving a bike . NTL call driver is arrogant and honking all over the road where I have no space to drive. He parked his car in front of velacher sbi, main road and he involved me in quarelling and fight. Can NTL take this issue seriously?...

I am regular user if ntl call taxi by using ntl app. In their app, there is a option called My Wallet, in that i recharged for Rs.500/-. But i am able to use that money in any way. When i called cust care in 30003000, nobody is helping me. I LOST THAT MONEY....

This is to inform you to hold the customer NTL CALL TAXI : 3000 3000 is not building trusted relationship and they are not meeting commitments on time .
When enquired, they have not sai tnhe actual reason for delay and confirmed within in 5 minutes, the CAB would reach you . s
Unfortunately, I am in Hyderabad, wat to help in in laws and wife to take to hospital and trying to patch up and calling me continuously, and call service...

Generally if we book on some specified time say 8.30 am, we have grace period of 10 min i.e 8.40, only then the driver have to start the meter.But they are not considering this and start exactly at 8.30 without any prior information to the concern person.Also nowadays in ntl they have changed the starting rate as 150 ..but in my case, i noted it was 200.I confirmed with the cab driver that whether starting rate is 150?He said yes i'll reduce...

I had booked for a taxi on NTL call taxi, Chennai to go to the airport at 5.15 am to catch a flight at 7.00 am. I had made the booking for the taxi the previous evening by 7 pm. The booking was confirmed through SMS however i had not received any details about the cab alloted with the vehicle number and phone number of the driver until 5.10 am on the next day. The driver of the cab calls me at 5.10 am in his sleep asking me for the location...

I had registered for NTL share taxi service. I had paid Rs.3152 /- on 5th July and received a receipt from the NTL taxi agent.
They promised to provide the service from July 15th 2013. On 15th July i kept waiting for the info about the cab and my pickup time.
I did not receive any info,hence i tried calling their contact number[protected] which was put on hold forever. I ended up wasting money and my time in trying to reach...