NTL Call Taxi Complaints & Reviews

Hired a taxi on march 28th, 2015 Saturday to commute from Valluvarkottom to airport via ICF, I got a message that the amount was Rs 631, but the driver charged Rs 765. There was no toll on the way and car dropped and left within 5mins.There was no entry fee necessary and the driver did not wait at any point of the travel The fee charged for waiting as Rs 56 and toll/entry fee as Rs 135 is totally untrue and cheating.The lady who registered...

Booking ID no. A[protected]. The original charge is Rs.132. Driver said it is Rs. 160 and I paid Rs.170 with tips. Thousand light to Central station. please refund the excess amount to my account. Acccount details: SBI CV raman nagar branch Ac no. [protected] ifs code SBIN0003994. I am Sriraman brother of Jaya, who has booked the cab for me. I sent SMS to no. [protected], once yesterday and once to-day....

I booked call taxi on 5-Apr-15 and i tried to recharge my wallet but the transaction failed 3 times and my amount has been debited from my account 1, 500/-. I already send mail to [protected]@ntlcalltaxi.com Still i am not getting reply /refund Please do the needful at the earlier Thanks, Balaji V [protected]...

Travelled in NTL call taxi multiple times and for my last 3-4 trips taxi driver told that they will send the bill though email shortly after my travel and I never got the bills. Also when I followed up with the customer care they always says that they will send it in 30 minutes and I could able to get the bills after minimum 5 times. By doing this they push the customer to not book taxi with NTL and I am done with NTL....

On 05.04.2015, i booked a taxi to travel from Besent nagar church to Karyanchavadi around 8 pm and they confirmed booking ID B[protected]-05 Cab No:TN73V9572 but the vehicle not turned up.Again i called them they confirmed me that they would arrange alternative cab with in five minute and even after 15 minute no calls from their end.And called continuously and again they confirmed me with Booking ID B[protected]-05 around 8:50 PM CAB...

Hi, I had not received the bill for travel made yesterday[protected]. I had taken the cab from kilpauk pachayappas college travelling to kelambakkam and then they dropped me at kilpayk. The bill amount was Rs 2, 999. I wanted the bill as i need to reiumburse the amount in my office. The driver said that they will send the mail but i have not received it yet. When i call NTL they are disconnecting the line continuously telling that are...

20th Feb 2015 - Used NTL taxi to travel from MM Nagar to Saidapet. Driver collected Rs 750/- 20th Feb 2015 - Used NTL taxi to travel from Saidapet.to MM Nagar. Driver collected Rs 910/- 23rd Feb 2015 - Used NTL taxi to travel from MM Nagar to Saidapet. Driver collected Rs 650/- For all the above usages, drivers collected money and said bills will be sent to my mail id. Till now I have not received the bills. In spite of the regular follow...

I ( Chandru of mobile number [protected] ) been a regular customer with NTL . Called up today 31st March 2015 around 7.30 p.m requesting for Innova Car. One gentleman who took my call was rude when i reconfirmed my request for Innova Car. Around 8.45p.m i was forced to call again NTL for the update... to which another gentleman told will get back to me in 5mins ; which never has come. Then again around 9.07 p.m called up NTL and...

I booked a Taxi from Bell Hotels Periamet to International Airport today morning for pickup at 16:00 hrs, and got a booking confirmation ID [protected], cab no TN05AY8005, Driver Mobile no [protected], the driver did called me at 15:30 hrs confirming that he will reach the pickup point by 15:45, at about 16:15 when i called the driver to know his location i got a arrogant reply from the driver that he has picked up some other passengers...

Booking id: B[protected] Cab number: TN 05 AZ 3413 Time: 6.55 PM Source: MEPZ CTS Destination: Pallikaranai (Aarna Party Hall) The driver (Name Mr. Balakrishnan) received Rs. 500 as cab charge and Rs. 20 extra for toll gate charge. But later when we checked NTL message, we found that the cab charge was only Rs. 337 inclusive of waiting charge. So please take necessary disciplinary action and provide us with the refund amount. If...

Booking ID : A [protected] dt 10th March 2015. The taxi was booked for 9 PM pick up, we were dropped at our destination when the driver has requested for Rs . 50 Peak hour charges which was not informed at the time of booking. I called your office @ 9.23 PM where your attendant said the information will be passes to the driver on duty and i need not pay the charges. No reply and on my 2nd call @ 9.27 PM, i explained the same to...

I took an outstation ride with NTL on 7th Mar'15 from Chennai to Tirupati and back (Booking id A[protected]). I completed the ride the same day and as per company rules, I was required to pay only Rs 300 as driver charges. However, the driver took Rs 600 from me claiming some loophole in the rule. Next day when I checked with the company, I was told that I have been incorrectly charged and that the extra amount would be refunded by the...

I Booked a NTL Call Taxi For My cousin bro, He don't knowthe local language, on 17-3-15 at 3.PM From Chennai to Tirupati Temple . Driver turn up on time, I checked with customer care, after then turned up at 3.30pm, wile started itself the collected 1500rs, in middle way the driver caught my the police for not wearing seat belt, for that we paid 200rs . After some while car got breakdown nearly 1.5 hours, after reach Tirupati the driver...

I booked a ntl call taxi for my daughter on[protected] to be dropped at chennai airport from near rto thiruvanmiur. Pick up was done at 2.30 pm by the vehicle no.Tn 22 cp 7671. In the airport the driver said the gprs and the meter is not working and collected rs.475/- but on enquiry with company they informed that it will be only rs.250/-. Despite repeated complaints they have not acted nor refunded the money..When my daughter asked for the...

We are hiring taxi from NTL Taxi on 10.03.2015 (from kandanchavadi to Airport), they are not given proper bill, but the driver advice the bill send to the mail ID of the Passenger but till we are not getting the proper bill, so that the best advice to employee dont book the ntl if it will be reimbursed from your office...

I have taken a cab from NTL Call Taxi at Chennai on 17/03/2015. After my trip is over, I have asked for the bill from the driver but the driver told that bill will be sent to my registered e-mail id. Immediately I spoke to NTL call taxi[protected] for the same and they confirmed that they would send the same to my e-mail ID. On non-receipt of any mail from their side I called them atleast eight times and everytime they responded with...

I will not suggest NTL call taxi to anyone here after. VERY VERY WORST AND CHEATING THE CUSTOMERS. On 14th March, 2015 I have booked Indica cab to drop Koyamebedu from Medavakkam koot road. I have asked them to come 7:00 PM. My relation husband and wife only going to travel in that so I booked for indica cab (as per tariff Rs [protected]@km). but Toyata Etios cab came to our place to pick up. I asked driver that I booked indica cab only but he told...

Hi, I have travelled on 09 Mar 2015 Booking ID B[protected], As the Driver told will get bill thru e-mail and I have updated the email in his mobile App to. But not yet received the bill. Can you please forward the same. Murugan A...

Booking ID: B[protected] Cab number: TN11 6637 Driver mobile number: [protected] First 5 km 100 + additional km 0.9 11.26 + waiting charge 10 + peak hour charge 0 = Total 126 Driver had the old meter and asked me to pay 150 rs. I asked him for the new meter and still I did not get any message, he told me you will receive the message. After that I called the customer complaint number for which they said we will call you surely in...

I have engaged a Taxi for travelling from Tamabaram East (near Selayur Police Station) to Kun Hyundai Service center in Adayar. On reaching the destination the driver informed me that the NTL APP is not working and did arithmetic and charged me Rs.520 and I paid the same .5 minutes after alighting the Taxi I received a message that the rate charged is Rs.314.I complained to customer care ( don't care) center and followed it up by several...