NurseryLive Complaints & Reviews

Order placed on June 4th. Still no sign of delivery. No customer suppory whatsoever. Worst experience.

NLV[protected]...

I have done 2 orders online for Plants on 15th & 16th June which still yet to delivered. From 1st order they have delivered only partial products & after that nothing delivered. Tried to reach them on mail or chat but getting no response. Its a fraud....

I have placed an order online on 19.06.2021 with 100% advance payment of Rs. 1901.00 which was promptly acknowledged on my email ID and above order no. was given.

But thereafter there is no response at all.

To my surprise I found no contact no given online by nursery live .

So I had sent Numerous chat messages to them since this is the only method provided both in their website as well as their...

I have placed an order with you on 22nd may 2021, and today is 7th June 2021. It is disappointing that there is no any tracking of my order till yet. Even there is no support contact number for nurserylive. Kindly look into it and let me know ASAP.
Order number- NLV[protected]...

I ordered 27 types of seeds for an offer of buy one get one free.
They shipped only ones I paid for. When I tried to connect yo customer service, they came back with arroyo after 2 weeks, saying I have to choose 2 at the time of order. If I choose two I’ll be charged for two/ nowhere it says choose 2 to get free ones/ they never came back nor gave me my free packets.

There is no update on website to choose 2 while...

I placed the order on 9th june : NLV[protected]. Since then they keep sending emails of order will soon be processed and nothing after it.It was a prepaid order and whenever I ask for a status they keep creating tickets for resolution when no1 looks into it. False promises all this while where no1 is bothered to escalate the issue though I have clearly called out about the time frame. I am quite concern since I paid INR 2012 for the entire...

I order a alocasia plant and waterlily buds in 6th Jun. Got last update on 16 th jun saying I will get my order in a week's time. But nothing as of now and no updates as well.
It's a fraud company with no contact details and even they done revert back on mail.
No traction of my order.

Consumer court should ban this company from ecommerce platform...

ये एक धोखाधड़ी वाली साइट है मैंने 18 जून 2021 को एक प्लांट आर्डर किया था उसका अभी तक कोई अपडेट नही ओर गूगल पर कस्टमर केअर नंबर भी गलत है मेल का भी कोई rply नही आता है। मेरा ऑर्डर नंबर...

I have placed my order in April and have made the payment.
Initially they said they cannot process my order because of lockdown but now the lockdown is lifted from quite some time but yet they did not process my order.
On top of it, they don’t even bother to respond to the emails.
I want my money back because company is clearly a BIG FRAUD....

I have order on this website 26th May, order number - Order NLV*********5. On 9th June 2021, I received an email
We wish to inform you that your order is processed and ready for dispatch at garden house.

We are extremely sorry for the delay.

Due to covid-19 related restriction across country, the logistics partners were on standby. We see an easing of restriction in some part of country now.
...

I placed an order with NurseryLive on 11th June 2021. Order NLV[protected].
They have not bothered yet to process and deliver the order. The customer support is bad. Not order status has been given yet other than standard copy-paste bot chat answers.
I want my amount to be refunded immediately. Contact us when you are in the position to actually deliver orders. Why ask Customers to pay in full when you can not fulfill the orders?br...

I have placed an order on 7th June 2021 but I have not received the product. My order I'd is NLV[protected].I have also contacted customer care but got no positive response. Please help me to get my order delivered asap....

Please refund my money . I had placed an order on 8th of June but my my plants were jot dispatched / delivered and I cancelled my order but the money has not been refunded yet, and also you guys have the worst customer service . Stop scamming us
My order number is NLV[protected]
I tried contacting you guys via mail, Instagram, twitter and all other social platforms but haven’t received any reply
Refund my money asap...

This so pathetic, if you're not capable of delivering order it better to shed your company.
Please don't play with customers money's
Order no NLV[protected]
This is to look forward in customer court as you are not fulfilling your delivery policies. Expecting immediate reply on this.....

Fraud live should be the name of the company, as it has been more than 20 days after placing my order and I still haven't received my complete ordered items, and for the last 10 days I have been writing them mails and chats on the portal I just receive mail that my order will be dispatched shortly, the delay is bcoz of covid curbs, but let me just say this if you people (nursurylive.com) can't deliver products bcoz of covid curbs than why...

On placing order was given to understand delivery would take place with 3 days. However Inspite of order given on 6 June the repeated excuse to my mails is that due to covid delivery is delayed. Surprising that all other e-commerce deliveries continued to provide services but the lackadaisical attitude towards resolving complaints of customers by nursery live is pathetic. It is almost a month after having ordered and paid for the products...

Hello,

I ordered plants from NurseryLive on 27th May, however its been more than a month I have not got the order yet.
I have tried to contact them through the chat support, but get a standard reply that its been processed or shipped .
I got tracking number on the 16th June, but it shows the same status since the last 10 days . Please help to either get the order delivered or I need a refund .
Order Number...

I have ordered Minatures from Nurserylive on 24th May, it has been 1 month, i have raised multiple emails but no response.

THey are cheaters and do not respond after taking money....

Https://nurserylive.com/

Its been 3 months and they have not delivered my order. Absolutely terrible service. They just do not respond to emails or calls.
I am seeing similar complaints from a lot of customers. Guess this is a new way of fleecing people and minting money.
I had paid online in advance....

I had order plants on 9 May 2021. Order: NLV[protected]
Ordered on: 09 May 2021 02:06 PM
Item 3
Payment status: Paid
Fulfillment status: Pending
But still it is showing not dispatched and there is no communication from Nursery Live about the order
Also there is no contact details on website, so that we can call for an update. Not at all happy with the service & want refund,...