Claimed

NurseryLive Complaints & Reviews

1
Last updated Apr 17, 2024
Complaints 801
Resolved
37
Unresolved
764
Quick Links
Statistics
Share
Contacts

File a complaint to NurseryLive

Having problems with NurseryLive?

File a complaint and get it resolved by NurseryLive customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
NurseryLive
Customer Service Contacts

NurseryLive Phone Numbers

Phone
+91 74 1003 7722
107
113

NurseryLive Website

NurseryLive Head Office Address


India

NurseryLive reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Divyasingh009
Jun 24, 2021
Report
Copy

Money taken order not delivered

I had placed two orders NLV[protected] ( Amount1415) & NLV[protected] ( Amount 460.65)with Nursery Live on 19th May 2021

Out of the two orders only NLV[protected] order was partially delivered with products of cost 677 out of 1415 amount paid for the order on 6th June 2021.Rest of Items in the orders aren’t delivered and no refund is being generated by Nurserylive. Also mails and live chat aren’t replied . I have been following...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Indira Joshi07
Jun 24, 2021
Report
Copy

Plant not yet received

Address:Pune

I have ordered set of 5 plant worth rs.1013.15 on 10th june’21 but till now not recieved it nor got any information for deliver status.
I want my money back
My order no is NLV[protected]
Payment done by paytm ( advance)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jayesh lokhande
from Mumbai, Maharashtra
Jun 24, 2021
Aug 13, 2021
This thread was updated on Aug 13, 2021
Report
Copy

No track or communication of order and no reply from them of emails.

Hello,
I have ordered using the cupoun which I got after sharing it with 10 people. It's been 5 days and I still haven't got any communications from them. The website really feels like they are genuine. But then they do not give proper timespan or do not reply to any emails, just promise for replying in 2 days.
Order id-NLV[protected]
I really should have read the reviews before wasting my 299Rs....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manpreet Mehta
Jun 23, 2021
Report
Copy

Delivery not received, order placed April 25,2021

NLV[protected] - order number

I placed above order for air purifier plants to nursery live on 25 April, 2021

I have not received delivery till date, nor I have heard from them. I had sent them mails so many times to [protected]@nurserylive.com, but I just receive an automated response that we are working with 50% capacity.

Lockdown in Delhi is opened, all the other e-commerce sites are delivering within...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pamma69
Jun 23, 2021
Report
Copy

Non delivery of order

I placed my order No NLV [protected] on 01/06/2021. But order is not delivered yet. I have sent so many mails but no result. What is this nonsense ? The most irresponsible online site and it's staff. I want my money back. Never order with NLV in future. I want my money back. You people gulped my money. No customer care no nothing. Making fool of public. Customer is helpless after placing order. Nobody replies on chat service. They are looting...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sunil Tewatia
Jun 23, 2021
Jul 3, 2021
This thread was updated on Jul 3, 2021
Report
Copy

Package not delivered

I have placed the order on 11-June-2021 but I have not received anything till now
The order numbers is NLV[protected] and its a prepaid order .
Neither I am receiving any response nor money refund, the contact number given is not working at all.

Please look into this as it is becoming a big scam sort of thing here as I could see many people has the same concern...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rkvedu
Jun 23, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
Report
Copy

Package not delivered

Address:Nurserylive.com , Hadapsar, Pune
Website:www.nurserylive.com

My order number NLV[protected] is not delivered even after continuous follow-up..its way past the delivery time promised..There is something seriously wrong..the company doesn't respond at all to emails..there is no phone number....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gargdivya01
Jun 23, 2021
Report
Copy

Order no NLV1411232195

Address:Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra - 411028 India

I am highly disappointed by your services. I have placed an order on 30th May 2021 and I have not received delivery till now. Though I have mailed you many at times that if you are unable to deliver please cancel the same and refund my money.

But unfortunately nobody is responding.

Now i do not want any delivery from you.

Kindly cancel my order and refund my money.

Don't push me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swathik999
Jun 23, 2021
Report
Copy

Poor Customer service

Address:nurserylive.com

I have ordered nurserylive a months back order was 1000/- order number NLV[protected], after ordering there is no response. I requested many times for cancellation and refund, but I have not received any response back.

It looks e-commerces scam so highlighting here. I[censored]nable to deliver they shouldn't accept order or at least they should accept cancellation and refund money back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Divyarams Piradi
Jun 23, 2021
Report
Copy

Order not yet received

I have ordered plant in 12days back till today I didn't get any response or mail regarding my tracking details..I have paid money also...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahesh chettri
Jun 22, 2021
Report
Copy

Non receiving of product. Amount paid fully

Address:KURSEONG
Website:nurserylive

I ORDERED A PRODUCT FROM NURSERY LIVE IN THE MONTH OF APRIL 2021. THE AMOUNT FOR THE PAID HAS ALREADY BEEN PAID. BEARING ORDER NO. NLV[protected]
The below mentioned message received on 9th JUne 2021. After this message I did not get any information from the supplier.

Dear Mahesh

Hope you and your loved ones are safe and healthy.
This communication is with reference to your nurserylive order NLV[protected].br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Reshma Narayan
Jun 22, 2021
Report
Copy

Order not received in spite of repeated emails

My order number is NLV[protected] and was placed on 24/5/21 and I made an online payment of ₹777/-. In spite of repeated emails I’ve not received any response from them. They are a just evading my emails.
You’re a fraud company and you cheat people of their hard earned money....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonal Karia
Jun 22, 2021
Report
Copy

Delay and no response

Address:Mumbai

I ordered 3 plants with rs 1300 on 7th June 2021 yet I haven't had exact information except order no. Then when I e-mailed my enwuiey about order, they told they have not dipatched yet die ti covid logistic problem. it's been almost 16 days yet nothing informed about dispatch status regarding my prepaid order....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Isha L N Garg
Jun 22, 2021
Report
Copy

Order not received. Lousy customer service.

Order Number NLV[protected]
Ordered 8 plants from @nurserylive, prepaid but received only one plant. Emailed them about the same, no reply. No contact number is available on their website. Dmed then on insta, nobody bothering to reply anymore. Also, there is no option to cancel either on the website or the app. Also, they've switched off comments on all their posts where I found lots of similar complaints....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shreya282
Jun 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

Address:PUNE, MAHARASHTRA

I had placed an order on 9th May from their website, but haven't received it yet. When contacted, the customer service representative didn't give me the accurate information, canceled my order and didn't give me any refund. He stopped receiving my phone calls and blocked my number. Tried to contact him from other phone numbers but he hung up. I had a horrible experience....
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
I have order some indoor plant on 15 June. Just got only the order number. Still don't know the status of my order. These people are not responding properly. I request to cancel the order as soon as possible and process the refund. The order number is NLV[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ria Sachdeva
Jun 22, 2021
Jul 14, 2021
This thread was updated on Jul 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money was taken but not yet received the order and also not refunding the money

Hi sir,
I have purchased plants of ₹478/- from nurserylive.com website, order number -NLV[protected]. It has been 20 days since i ordered those. But still i did not get any response from them. I tried to contact with them through mail for many times but they are not giving replies. I even tried to knock them on their instagram page but even there they are not giving any reply. If they are unable to send the items they should refund...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Prachurya Sam
from Kolkata, West Bengal
Jun 22, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online plant saplings

I complained here once but still there has not been any progress in my order status. I tried calling them but the no is switched off.
My order ID is NLV[protected]...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Mumpybhattacharyya
Jun 22, 2021
Report
Copy

Order not received

Hi

I have placed two orders .the order is not delivered nor the customer care is responding ..it has been 22 days....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay Dinnimani
Jun 22, 2021
Report
Copy

Fake. Looting money in the name of plants

Address:Nurserylive Pune Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra - 411028 India

I had ordered plants from nursery live. They haven't delivered the plants. Now I am asking for money they are not ready to refund my money its more than a month. Please refund my money back ASAP.

Please don't buy from nursery live. They are fake. Looting money in name of plants delivery....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy