Claimed

NurseryLive Complaints & Reviews

1
Updated: Jul 7, 2025
Complaints 801
Resolved
37
Unresolved
764
Contacts

File a complaint to NurseryLive

Having problems with NurseryLive?

File a complaint and get it resolved by NurseryLive customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

NurseryLive reviews & complaints page 25

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shruti vithala
Jun 19, 2021
Report
Copy

Website: Nurserylive.com

Hi,

I have ordered plants from nursery live website on 2nd June and haven't received my plants yet. I kept receiving calls from the pickrr delivery service that I have requested for future deliver. Which I have not . They never delivered till date even after multiple follow ups. I tried requesting a refund but the customer service is non responsive. They do not have a helpline contact. I'm raising this complaint here to help me getting back my 1045 /-. I would never recommend anyone to buy I. This website
+2 photos
NurseryLive customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    parul anand
    from Ratnagiri, Maharashtra
    Jun 19, 2021
    Report
    Copy

    It has been almost 1 month and we got easing in lockdwn as well and most of all the delivery services are working. Only nurserylive has excuse.

    Same messages circulated on each channel by nurserylive but they don't deliver plant.. And their consumer support services is worst service.

    @nurseryive :if you cant deliver plant them stop taking orders. Please refund my amount.
    This is last time i ordered from nurserylive. Worst and fraud site ever.
    NurseryLive customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aditya Borse
      Jun 18, 2021
      Report
      Copy

      My order Number is NLV[protected]. I had ordered one cactus plant on 26th may, 2021. After 3-4 follow-up emails I received an email today (18th June, 2021) that my order has been successfully delivered. But, when I checked, it wasn't there. Nurserylive didn't even share any contact details of delivery boy.
      I want my refund if delivery is not possible.
      NurseryLive customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shyama gopal
        Jun 18, 2021
        Report
        Copy

        Order NLV [protected] dtd 23.05.21 not received yet.
        If it is not possible to deliver, please refund the amount.
        NurseryLive customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ra Tariyal
          Jun 18, 2021
          Report
          Copy

          Address: Noida

          My Order no. NLV[protected] with nursery live.
          I ordered the product on 4th June and since then there is no tracking update neither i get any response on daily follow up.
          I asked for refund as well but they didn't response through email through Webchat.

          Please take a strict action against them. No customer service no acknowledgement.
          NurseryLive customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            Vaishnavi Tandel
            Jun 18, 2021
            Report
            Copy

            Address: G-1/501, Govind Dham Co Op Housing Soceity, Mumbai pune Road, kalwa

            I had placed an order with nursery live for air purifyng plants and they havent turned in the order yet. Everytime i enquire they ask me to wait more. Even the lockdown has been eased up now. All you have is excuses. I am losing all my patience I want full refund of my order right now
            NurseryLive customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              khyati chaturvedi
              Jun 17, 2021
              Report
              Copy

              NLV[protected]
              This is my order number, i am trying to get my order and emailing but I'm only getting message"order yet to be delievered" . I want my order as soon as possible. It's been a month since I placed my order . Please help me get my plants. There is no way to track my order all it says is processing.
              NurseryLive customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dilnavazmehta
                Jun 17, 2021
                Report
                Copy

                Address: Nurserylive Pune Office No. A-3030, 3rd Floor, Marvel Fuego, Survey Number :137, Opp Seasons Mall, Hadapsar Pune Maharashtra - 411028 India

                Placed order no. NLV[protected] and paid for it, however not received the product as yet nor has the money been refunded . Have complained via email and sent reminders twice. Despite follow ups there has been no response nor update from the company to date. The company seems to be not only unprofessional but also unethical.
                NurseryLive customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Geetha Priyanka
                  Jun 17, 2021
                  Report
                  Copy

                  I want my order NLV[protected] - 05 Jun, 2021 to be cancelled as there is no update on the order status and wants my money back. The worst experience I ever faced on online ordering and delivery.
                  NurseryLive customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aditya Bhavsar
                    Jun 16, 2021
                    Report
                    Copy

                    Address: Thane

                    Order delayed and expecting good live plants, if not fulfilled correctly i will make sure to ride you through escalation of police case and court law abide

                    orders as below -
                    1. Order NLV[protected]
                    2. Order NLV[protected]
                    NurseryLive customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Bushrakauser
                      Jun 16, 2021
                      Report
                      Copy

                      Website: nurserylive.com/?_gl=1*19nbdfl*_ga*elFxX1dmbXFGVkt4OEFNSjBIaVM5aWZvc2swT2tieS1JQVVwZm5wblJBMUotSkc1Z1gtOEw3YndhUVc2ZGV0aA..

                      I have ordered plants from nursery live for approx 1300 Rs on June 01, 2021. I didn't get my plants or any update about it yet. I've tried to reach them on their official email address however, they only reply with automated emails, nothing else.
                      My order number is: NLV[protected].
                      Please look into this.
                      NurseryLive customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        Prita Rajan
                        Jun 16, 2021
                        Report
                        Copy

                        On May 23, 2021 I purchased an order from Nurserylive for the amount of Rs 2797.00 ( I know, pretty big amount). I was convinced with their site that they were a reliable website and had a lot of purchases made by people I know. When I received an email stating that my order would be delayed because of the lockdown, I didn't think much of it as it was understandable. Fast forward to today, my order NLV[protected] still hasn't come through and in the last two weeks when I have tried ( multiple times) to reach them via email or chat to ask them for a refund, there has been no reply. This has been getting concerned and looking through the other complaints, I'm convinced this is pretty much a huge SCAM! I don't care about the plants anymore, I just want my money back and this was the last resort that I have come to. Please give me my money back.
                        NurseryLive customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Karanveer Singh Sabby
                          Jun 16, 2021
                          Report
                          Copy

                          No reply in customer chat
                          NurseryLive customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            HinaSharma
                            Jun 16, 2021
                            Report
                            Copy

                            It's been more than 16 days and order is still not delivered. Last update I received was on June 7 that your order is ready and till now further update.
                            I have sent multiple emails, tried to chat on there system but all I get is automated response.
                            It's a prepaid order. Why are accepting orders on there site if they can't fulfil it ?
                            It seems I have been cheated and I need refund of my money.
                            NurseryLive customer support has been notified about the posted complaint.
                            Here is my order ID: NLV[protected]
                            Crimelkr's reply, Jun 19, 2021
                            Dear
                            We got your complaint. Forward evidence by whatsapp on 9341477262.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pramathur
                              Jun 16, 2021
                              Report
                              Copy

                              Address: B-14/200 Himgiri Apartments Sector 34 Noida

                              Please cancel my order as I have not received the order till date..Also I have not received any update on the same.
                              NurseryLive customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sridevi Prabhu
                                from Chennai, Tamil Nadu
                                Jun 15, 2021
                                Report
                                Copy

                                Just attractive website to place order, order placed on 8th June, 2021, but there is tracking update or planning.
                                NurseryLive customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  ghost kd
                                  Jun 15, 2021
                                  Report
                                  Copy

                                  Address: Pune

                                  Order Number NLV[protected] place on 31st may 2021 has not yet been shipped yet despite numerous efforts to contact the customer service. Ship the product or refund.
                                  NurseryLive customer support has been notified about the posted complaint.
                                  Helpful
                                  3 other people found this review helpful
                                  3 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    I
                                    Ishita R
                                    Jun 15, 2021
                                    Report
                                    Copy

                                    ORDER NLV[protected]
                                    Placed 2 weeks ago hasn't been shipped. Prepaid the amount, mailed a million times, no response.
                                    The chat is read but isn't being responded to.
                                    Highly disrespectful behaviour. I feel cheated.
                                    NurseryLive customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sajalkanoongo
                                      Jun 15, 2021
                                      Report
                                      Copy

                                      Address: Pune Mharashtra as shown in the website

                                      Hi, this is related to my recent order from nursery live order number NLV[protected]. I ordered 13 plants from this store online billing amount 5575/- but i havent received any revert from them since my order which is dated 20th May 2021. I want a full refund of the amount I paid. it was paid vie payumoney. transaction was made vie [protected]
                                      +3 photos
                                      NurseryLive customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sahuanand
                                        Jun 15, 2021
                                        Report
                                        Copy

                                        Address: ANAND NILAY, 5/80 Vipul Khand , Gomti Nagar, LUCKNOW-226010, Near SRS Mall

                                        On 06/062021, I have ordered 5 inch
                                        Plastic pot 20 no. and 7.5 inch plastic pot 20 nos. And payment was made by card for Rs. 697/=.
                                        Till today NO RESPONSE.
                                        Dr. Anand Prakash Sahu
                                        [protected]
                                        NurseryLive customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit