NurseryLive Complaints & Reviews

I have order plants and paid Rs.1986/- through online on 29 May 2021. They sent message that your plant will deliver next week. But till date no plant received. Now, no reply from their sides. They also not respond of my email....

Order no NLV[protected].

This order was not delivered. No refund for the dead plant I received and no update on my rest of my order.

I need someone to contact me n sort my issues. I am tired of mailing....

Hi, I had placed an order from nursery live on June 1st. I got an update that it got shipped through XpressBee on June 3rd. There is no update thereafter. I contacted via web chat and emails. None of the executives bothered to respond and resolve the issue. Neither they delivered nor they refunded the amount. I don't know how to solve this since there is no proper customer care number to directly talk to the agents....

Dear Sir,

I have placed order "Order NLV[protected]" and "NLV[protected]" on 1st of Jun, 2021. Even after multiple reminders there is no update on delivery, i have also requested for refund which was not done. I saw many complains regarding this site. Requesting you to kindly help with this.

Regards,
Karan Rathod...

I dont know where my order is . I ordered myplants on 12th june 2021 worth 2000 rupees but till now no order confirmation/intimation of delivery estimate time. Had tried contacting the customer care number no response from them. Had tried chating with bot no response. I reallyy should have read about them before ordering. They are luting peoples money this way then its worse....

I had placed my order on May 13th my order no. Is NLV[protected]
Rs.1404 and it's been one month still not received my order. They just sent a mail saying they'll deliver after lockdown but still no contact. Their number is always switched off. I might have to take legal Action if the order isn't fulfilled within this week or so!!...

I had placed an order with nurserylive for 2 plants and a plant booster, Order number is NLV[protected]. I enquired about the delay in delivery on 17th May, and it was said that my order is ready and it will be dispatched after the lockdown. Even after so many days of lifting of lockdown, they have not dispatched the order. I asked them to refund my money if they are not able to fulfill the order, to which they responded by saying they cannot...

Ordered products from this site, made the payment order was also confirmed however I have not received anything from them....

Ordered NLV[protected] on 28th May, They are not responding also not shipping. seems to be a fake site scamming people. please take some action....

My order number is NLV[protected] I purchased three plants worth ₹729/- from nurserylive.com on 19th May 2021. Its been almost a month I have been following up with them but they are constantly giving lame excuse of covid for delay in delivery. There is no proper response from them. If they are unable to send the items they should refund the money but they are not canceling my order as well. The website seems is fraud. They are luring customers...

I had placed an order for live plants and seeds worth Rs.1070 on Nurserylive.com on 4th of June 2021 .

Order no. NLV[protected]

Till date I haven't received the products. There is no phone number to contact them either. When we try to contact them through e-mail, we just receive the auto-generated replies.
Is there any way to get the money back.
The company does not seem to be legitimate....

Got my order today at 11 am. I unbox the plant and what I saw.. there is no plant in it.. one dried and died branch was in it and broked empty pot. Nursery live cheated with us. I want to return this product and want to get my money back. You said that you will deliver plant in healthy condition.. but very sorry to say that there is not plant in box. Refund me as soon as possible and want to return it.

Thanks....

I ordered pack of 5 succulent of amount Rs 999/- from NURSERYLIVE website vide order ID NLV[protected] on dated 30.5.2021. Even after 15 days they haven't processed my order neither they are replying to my emails not I am able to talk to any of their customer care because they haven't provided their customer care number. It is a serious issue because more people like me are getting the same response that this company is cheating everyone....

Hello,

I have received died rose plant on 09 June 2021 and try to contact them from same day, however no one come on live chat. Also there is no valid contact number of Nursery Live to talk to them. they always away from live chat. tried to call at [protected] (found on google search) however never connected.

I want my money back because its totally waste of money. They have no customer care team to resolve the...

I got my order today at 11 am. I unbox the plant and what I saw.. there is no plant in it.. one dried and died branch was in it and broked empty pot. Nursery live cheated with us. I want to return this product and want to get my money back. You said that you will deliver plant in healthy condition.. but very sorry to say that there is not plant in box. Refund me as soon as possible and want to return it.

My order number is...

Got my order today at 11 am. I unbox the plant and what I saw.. there is no plant in it.. one dried and died branch was in it and broked empty pot. Nursery live cheated with us. I want to return this product and want to get my money back. You said that you will deliver plant in healthy condition.. but very sorry to say that there is not plant in box. Refund me as soon as possible and want to return it.
My order number is
NLV[protected]br...

I ordered an item after paying in full on 1st June 2021. The order number is NLV[protected].

Till date on 12th June 2021 they have not shipped the order. I repeatedly wrote their customer care that if you cannot ship the order, refund the money. They don't bother to answer any form of communication. Either they should ship the product or refund the money immediately....

Dear nurserylive
With full of disappointment I am writing this, hoping I will get my refund.
1. I ordered from nurserylive on 22 May 2021 – Order No - NLV[protected] – Worth of Rs 1, 062.
2. I dint see any communication on when product will be delivered, so I approached after 2 days, I got mail saying due to Covid, so and so reason, there will be delay, I relaxed understanding the situation.
3. I approached...

Dear nurserylive,

With full of disappointment I am writing this, hoping I will get my refund.
1. I ordered from nurserylive on 22 May 2021 – Order No - NLV[protected] – Worth of Rs 1, 062.
2. I dint see any communication on when product will be delivered, so I approached after 2 days, I got mail saying due to Covid, so and so reason, there will be delay, I relaxed understanding the situation.
3. I approached...

My order number: NLV[protected]. I had order on may, still no update on product. Not even refunding my amount of rs800. Nursery live people are total fraud. I dont recommend any buying from here. No product no money....