NurseryLive Complaints & Reviews

I purchased around 11 items on 11th May'21 (Product Values Rs. 1499) but I received only 4 products (value: Rs. 300). I tried to enquire multiple times. Every time they say that product will be shipped within 3-4 days and now they have stopped responding. I am worried about my money. If they can not deliver then they should refund the money. How can they hold customer's money for indefinite time and on top of that, they do not respond to...

My order number is NLV[protected]
I had placed an order on 19th May, since then I have been following up regarding my order. There is no update regarding the status nor anyone replies properly if mail is sent. The order is not even dispatched, I have been pinging them/mailing them to cancel my order. There is no reply! The last mail from their end said they have escalated this and will dispatch in 3 days and update me that has been...

Ordered plants on 25.04.21 and got confirmation as below
Order NLV[protected] confirmed.

Payment dine online but no delivery till date....

I have recently ordered on 28th of may have emailed and send messages but to no help...so I asked to cancel my order. They don't respond or help anyway. I want it cancel it now they don't have any link for it either.
Order no. NLV[protected]...

Hi,

I had placed two separate orders with nursery live but there has been no communication from the company's end regarding the order neither has it been delivered. There is no response upon reaching out to customer support. I either want my order delivered or a complete refund against the order. Just a disappointing experience and they should not cheat their customers like this....

The order no NLV[protected] . It’s 2000 rs and they are not responding to emails, chats and phone is switched off. Please take action and make sure the website does not exist and cheat more people....

I have been trying to get in touch with their customer care but have not received any communication. Unable to track order. No updates. No response to request for refund. Stressful and fruitless experience. Would like a refund immediately....

I have ordered the plants on 7 May but they haven't dispatched my products yet.
Due to this delay I already bought the plants from somewhere else and asked nurserylive to cancel my orders and refund my money but they refused.
Website-nurserylive.com...

Hi,

I have ordered 3 plant set from nurserylive on 24th May 2021, it is a prepaid order where I paid 509 for 3 plant set.

Till date I haven't got any delivery date. The customer care have stop responding on mail's.
The Nursey is about 2.5 km from my home also asking for self pickup they stop replying.

Santanu Samanta

They are not ready to refund the money.

I...

I am highly dissatisfied with the service of Nursery live.It has been many days Since I had made online payment and yet the ORDER HAS NOT BEEN DELIVERED.Tried contacting them through various mediums yet there is no update regarding the order Highly dissatisfied...

I have placed multiple orders in May’21.
All are in Unfulfilled status. I can understand there is Covid restrictions
and order was supposed to dispatch after 31-May.
It’s been 7 days I don’t see any update on my orders and it is still under
Unfulfilled status.
All the times I connect on chat there is same status that it will be
dispatched in next 3-4 days.
I asked to cancel all my below...

Hi, I ordered plants from NurseryLive on May 11, 2021. The item was not shipped. On May 15, I requested for cancellation. There has been no response from NurseryLive if the order is canceled. I have only received automated responses.

Order number - NLV[protected]
The bill was Rs 1329.
Please help me in canceling this order and help me get my refund back.
Request to kindly confirm the order cancellation...

It's been almost 15 days since placed the order. My Order no.
is NLV[protected] . I contacted several times on all the platforms, they are not respond to even single query . They have not provided information regarding order tracking. This site is completely fraud....

Hi,
I have ordered fertilizer from nurserylive and after 14 days it is still not recieved. They are not even replying to mails. On chat automated response comes we will update you. In tracking it is showing unfulfilled as status. It looks it is fraud company. Please help me. I have uploaded order photo here....

I have ordered a set of plants smd it's paid in full along with delivery fee but no response about dispatch .It's been 14 days now...I have email it aswell but no response......

I ordered two plants on Nurserylive online which was part of their promotion. As per that I paid 99 plus 99 for delivery charges as they claim. After payment order number was generated and since one week no any updates are there. Neither they response to the queries about my orders....

Dear Team

No customer contact no given in nurserylive website.No response to mails aswell.These guys are looting money from customers and not providing any update.I have paid around 2546 for one of the orders 2weeks ago.Please dont buy from this site....

I have made an order on 2nd june for 5 plants but since that day no confirmation received and no reply by customer care.. also payment has been received in advance.. please ask them to refund my amount....

I have made an order but till jow no response received and even no detaila of processing an order.. they are doing fraud and also not giving refund back....

Hi team,

This is domain regarding my order aced on Nurserylive on 19th May 2021 whose Order number - NLV[protected]. Prepaid amount 900/- for four plants. I have tried to reach out to Nurserylive team to get update on my order on 26 June and this is the update

Please accept my sincere apology due to the delay occurred in the delivery.
We would like to inform you that the order fulfillment has been affected...