NurseryLive Complaints & Reviews

I have ordered a bunch of plants for my mother in law expecting them to deliver atleast within 10 days as there was no such intimation provided by the website I made the payment immediately.
1. Your website should inform that our order would be delivered late due to covid as you haven't mentioned I assumed you to deliver on time n made the payment orelse I wouldn't opt for your website
2. Please provide toll free number we can't be waiting for you to respond as per your convenience

Order No. NLV[protected] placed on May 14th 2021, it was promised to be delivered in 10 days, inspite of many follow ups on Twitter/Instagram/whatsapp haven’t received the tracking details of the order or any response whatsoever from their end yet.

I have ordered plants from Nurserylive vide order no. NLV[protected] by paying money in advance still after 15 days no confirmation on delivery has been made despite various reminders.

This is unethical and company is fraud.

Order No. NLV[protected]
I haven't received any updates about the order.
I asked for the order cancellation but they are not responding. If they are not delivering during lockdown then why are they accepting the orders? I wanted the plant because it was urgent. But there is no point of receiving it so late. I need a refund asap.

I have ordered 5 plants worth rs 1045 from nurserylive website on 21/05.2021.I also paid for the order online.Now they neither ship the plants nor refund the money.I am contacting the company from last 4 days but they are not even answering my query.Kindly help me out by shiping the plants or refunding my money back.

Order no : nlv[protected]

NLV[protected] - this is my order id which is showing as Cancelled, customer support saying they have already handed over to courier service..!!! without hearing out from customers closing chat.

They seems to be fraud..!! I have paid 2000 rs/- I want my money back.!!!

I made an order bearing No: NLV[protected] and inspite of repeated requests I have not received any update of my order. If order is not delivered within a week, I will be forced to lodge complaint with the appropriate forum.

SK Chatterjee
[protected]@rediffmail.com
Mobile No: [protected]
Dt: 23.05.2021

I ordered 5 plants worth 1013 on May 8, 2021. Order ID NLV[protected]. Not received the plants. No updates about order from nurserylive. Their contact number is always switched off. There is no way to track. They are not responding to mails. This is big cheating. Haven't seen any such irresponsible online service

I ordered A Orange Grafted plant From Nurserylive Which Seems to be Fraud Website, Order no #NLV[protected] Orange Plant Paying, 500 ruppess, First thing The Order Was To deliver on 8th may but u deliver on
18th may, then U send me a Stick dipped in Mud? Is this a Joke or what.?
Learn from Ferns Petals, Plants guru & Even Flipkart Which is not even a
Nursery plant site. Send me Plants in 3-4 days maximum and in Alive
condition .& u send me a Stick Insert in Mud. Ur Site is the Worst
illmannered.This Foolish thing of not caring What u sending to customer &
Lacking basic Skills Shows u Have no Knowledge On Gardening & Plants. i
also Warned u About Expressbee Courier being the worst it took 15 days to Deliver obvisouly plant will die. Did i pay 500/rs for this Stick??Guys Nurservylive is Actually a Fake Website With Only Digital Pictures & Fake Google pics, High Rates, Fraudesters, Money Grabeers, Robbers & They dont have any Plants, they Actually Fooling the Customers In Name of Plant website. Pls try Plantguru flipkart they atleasr deliver live plant . but Nurserylive dont deliver anything & waste ur Hard earned Money.They are Fake fraudster Even Indian Govt Declared them as Fraud Website..Plss Dont waste ur hard earned Money on Nurserylive Try Other website. i Want a Full Refund or Rwplacement Of my Amount with an Apology I am Going to File a Case Against Nurserilive & Expressbee.

Mjh mera order kab milega itna time to amazon bhi nhi leta hai jitna ki apne liya hai mene card payment kiya hai agr aap logo se order delivery nhi ho pa raha hai to mjh mera refund kar do, nhi to hadapsar ke main branch m police complaint karungi .

I had ordered 4 succulents, Order number : NLV[protected] on 10th May. There is no update on the status of the order, when will I receive it ?

Received a mail mentioned that my order NO NLV[protected] has been canceled and amount refunded to source.
Will you please intimate the transaction ID to enable my baker to locate it
An early response is requested

Hi,
i need to cancel my last order.so i contact to chat bot there is no response. my concern is there is no button regarding cancelling your orders.
i placed my order date is(05 may- 21)and (18 -may-21)
my order id is NLV[protected] and NLV[protected]
so i want to cancel my two orders
please solve my issues. if anyone please contact me and help me cancel my orders.

Sir, i have purchased some flower seeds of ₹299/- from nurserylive.com website, order number - nlv[protected]. It has been 5 days since i ordered those. But still i did not get any response from them. I tried to contact with them through mail for many times but they are not giving replies. I even tried to knock them on their facebook page but even there they are not giving any reply. If they are unable to send the items they should refund my hard earn money. It seems to me that this website is fraud. They are luring people by decorating their website and and everybody falls in their trap. I want you to inform them so that i may get my refund. Strict legal action should be taken against them.
From,
Anirban mahato
Registered email [protected]@rediffmail.com
Contact number-[protected]

, I placed an order for 5 plants. Prepayment done on 1may 2021 but still awaiting order to get delivered. I followed up on email and customer care number but no response. I was about to recommend few of my friends but now unless I receive my orders, I won't do that.
Pls let me know when will I receive my order that too in good condition. I am still awaiting. My order I'd is NLV[protected]. Also pls let me know in advance if I receive damaged plant, where should I post the pictures.

An order was placed on 16th May 21 with nurserylive for flower plants under order NO NLV[protected] the said order was canceled with hours after placing it due to reason that the plants gets damaged in transit in this heat.
Neither I got the refund nor its status.
Sent more than a dozen of mails and messages but no response for the reasons known to them.

I placed a prepaid order on May 1st but it is not delivered till date and there is not update from support team. There is no reply from them about the order. There is no option to cancel the order either.
Customers support chat is always away and it says you'll get a reply via mail but I never did.
Please help in getting my money refunded it was an order of 5 plants so significant money is involved.
Very disappointed, should have never placed a prepaid order.

I ordered 3 sets of green plants from nursery live of Rs 758 on 13 May 2012 but I didn’t get any confirmation email frm them . I approached customer care ppl but they didn’t respond . My order number NLV[protected]

I placed an order on May 7 for 5 plants for 1000 Rs..I subsequently placed a cancelation request on email on May 8.Other than getting an auto response I have no confirmation on cancelation and refund.Their whatsapp number is switched off.The website chatbot keeps showing status as away.I have written multiple emails but no response at all.What kind of customer service is this?This is my first experience with Nurserylive and is terrible .Will never shop again with them
My order number is Order NLV[protected]

Hello
I placed order on May 1st. After a few days I checked my tracking I. Their website and I cudnt get any response from customer care. Also in their site there is no customer care number provided. Finally I received a plant which is very bad quality. Also out of five plants, I received only one plant. They are blaming the covid restrictions. Why they are taking order of they cannot deliver. On facebook also so many complaint s are their.
No customer care response is there to soo many mails which I have send. They have standard reply that in 48 hours someone will resolve the issue, but no body does.